the nicest gentleman from the overnight staff and he went out his way to get me an extra laundry bag

also appreciated the on-site laundry

we were very grateful for the laundry facilities; my daughter was there to run the spartan race, and in the

no laundry facilities

had to do laundry, but they didn't have soap and change for the machines

laundry facility was very helpful within the stay

outdoor pool and free ev charging

beds are comfy, breakfast is good, nice pool and gym area.

beds are comfy, breakfast is good, nice pool and gym area.

to the outage, the wifi never worked, which was a bummer because i'm working on my dissertation and needed to

good breakfast. working ice machines! nice laundry services.

a little bigger pool

the breakfast was great and a lot to choose from.

the pool was cooled even said online is that it was heated

you cant lock it not very fun with kids

to be moved to another room and that room was a smoking one

not pet friendly as advertised. we were travelling for a dog show. very noisy at night.

didn't have a chance to try the breakfast since lobby is close for covid

advertising bc it showed online had breakfast there

only thing i could find is that the pet fee is bit high

no change available for the laundry

i like the location, and the indoor pool area , and laundry unit

the gym doesn't really have much options when working out, the pool had a lot of chlorine in it i

the gym doesn't really have much options when working out, the pool had a lot of chlorine in it i wanted to

pool was small but great and the towels available at the pool was a bonus

the breakfast was unique and very good.

nice staff, very clean, large rooms, excellent breakfast, very nice pool

we appreciated the healthy breakfast food options.

friendly staff, very clean, excellent breakfast bar.

kitchen was great

no laundry available for use

no laundry facilities

more variety on breakfast bar .same food 4 straight days.

everything! the rooms were clean, beds comfortable, staff was friendly, breakfast offered, etc

staff was friendly and helpful, breakfast was good, location was convenient.

friendly, close, they did my laundry for a small fee

ample parking

the room was large and very clean. breakfast was decent. great value for the price.

was a little bit of pet odor near the side exit but to too bad

breakfast was pretty slim, with waffles being the only fresh warm option

were 4 people hanging out right outside our room, they were drinking beer and smoking and pretty much having a

we enjoyed the continental breakfast

no kids channels on the tv

don t think it s appropriate to charge a fee for a pet every day when you re staying 5 days

the pool was wonderful and very clean

was dirty laundry in the bathroom, the curtain was hanging off the rods

but laundry room had washer that would not stop rinse spin and dryer that would not stop drying on time

we arrived and the hotel could not take in guest because of that ( toilets could not be flushed, laundry done

& i went down to use the pool facilities & found it crowded & full of unsupervised rowdy teenagers

pool & hot tub indoor.

things included with your room charge like a full breakfast which was quite good, a clean laundry room, a good

very comfortable beds, nice swimming pool and the laundry was reasonably priced.

excellent breakfast.

clean and well maintained desk staff good breakfast

the breakfast was simple but nice

jorge helped us get checked in and since the locations laundry room was not in service, he called a sister

close to airport free parking

the managers went above and beyond to make my stay comfortable and arranged a shuttle driver to take me to the

there was shuttle service to the airport and i was there in enough time to make my flight

did not work and wifi was so slow that could not watch / stream on ipad

but if they had the opportunity to add a laundry room

we had seen on the website that the pool would be closed for renovations, so were pleasantly surprised to find

we got a king suite room since we were traveling with 2 kids

loved the pool, hot tub, and fire pit

the free breakfast was ok, need a little more variety. but hey, it's free!

fitness center and laundry facilities on site

i used the laundry room, the dryer did not have a low enough heat setting for some of my cycling clothing

pictures of the hotel, pillows on bed was 1x1 couch pillows, bathroom was highly outdated, dirty laundry stored

breakfast ended a little early as we got in really late the night before

pool area was as expected and everything was in working order

on-site laundry was not available

it was nice having an indoor heated pool and workout room also plus they have laundry facilities too

in the meantime, i did some laundry in their washer and the thing never spun my clothes out

the pool was nice and so was the mexican restaurant at the hotel.

the pool was excellent

pool was closed but on bookings it did not state that

hot breakfast was not served. pool was closed

many items were out at breakfast, indoor pool water was too cold to swim.

great breakfast choices

helpful and pleasant was in a great location and easy to access, the beds were comfy, a lot of parking available

-location close to airport and has a shuttle -very clean -has everything you need

no continental breakfast, but there is a cracker barrel literally within a stones throw

the hotel pool was the best part

it would be nice if the shuttle had longer hours.

the property has great amenities including a scaled down restaurant and bar and next door is a cracker barrel

was excellent-- both breakfast & dinner

breakfast was included and and very good

breakfast was awesome, nice guest pantry and ability to drive their complimentary bmw was over the

sign at breakfast says

finally the breakfast was great and staff very nice but the service was okay

this hilton did not provide breakfast for guests nor did they have laundry facilities

prefer a hotel that charges one flat rate and includes breakfast and laundry room

no laundry service.

did not have a laundry area.

the gym is missinf bar bells. the best gym at hilton was in new york city.

hotel was pet friendly and many people were traveling with their pets

was very comfortable, hotel was very clean , conveniently located near everything, breakfast, staff

very clean rooms. friendly staff. good breakfast. great fair price.

your view was a walmart parking lot. they were working on the driveway

they also accepted pets, which was a must for me and the pet friendly room was nice and clean

trash in laundry room was overflowing, but the evening staff was quick to clean and freshen the area before

i needed to use laundry facilities, and i appreciated that this place had a washer and dryer

to do the laundry , i need to purchase detergent and fiber sheet $2/time/each

no dirty laundry bags were provided (but were clearly on housekeeping

no internet service. kids running up and down the hallways at 10pm. ridiculous! ruined the stay.

possible, i prefer eating breakfast outside of the hotel and there was an excellent diner serving great belgian

good beds, clean, good breakfast, decent gym, good wifi.

bathroom fan didn t work loud upstairs neighbors pool was closed fire pit was out of order

they did floors regularly and they seemed to stay on top of the supplies-pool towels, coffee station

the variety of breakfast options; oatmeal, yogurt, pancakes, cereal, hot foods, etc

and not a big deal for most, but the guest laundry dryer did not work well

never had cash at the desk. needed change for laundry and for snacks.

very clean, comfortable and loved the breakfast options

breakfast was really good all of the employees worked really hard to make sure our stay was good

staff and great daily, hot breakfast

pool is open til 10pm, and laundry room was clean

clean. has laundry. friendly staff. reasonable price.

we used the fitness room and the laundry services to do a load of laundry no complaints

they have on site guest laundry

wifi was hard to access.

no laundry service

disgusting, there was a layer of dust over everything and when i went to grab a bag for my dirty laundry there

breakfast, no laundry facilities, price is overrated.

the facilities and the gym were nice

pool hours too early. no hot tub

laundry facilities

handy to have laundry room

the construction made it a little difficult to get into the parking lot during our stay.

reserved this room because it came up as pet friendly on the booking,com site but when we arrived we were told

exit ramp from the parking lot to the street does not safely transition

be honest we pulled up and saw that the windows were open and people had laundry hanging out of them

my room was right next to the laundry room so i was disturbed my entire sty

there were no laundry bags, the shampoo seemed watered down

breakfasts and the laundry facilities were down

laundry hanging in the top floor front window. characters loitering on property.

nice place fo kids

always like this hotel because of the breakfast, pool and spa

really good breakfast

we enjoyed the pool &jacuzzi, grab and go breakfast was good

gym and pool were closed

near outlet mall an interstate very good laundry room

counters in lobby were dirty and the breakfast was all prepackaged and no milk available

didn't have breakfast.

was no wifi in the area and which i understand is out of their control but i was there for work and needed

very centrally located, very clean and good parking area with plenty of light.

not enough washing machines -- it was hard to do laundry.

good location, decent breakfast, good price. i used the laundry facilities and they worked well.

indoor pool was a nice bonus

cleanness, in-door pool, large comfortable lobby.

lobby area very welcoming, plus a small bar and good breakfast

it could add a diy guest laundry room. there were noisy kids running in hallway at night.

laundry facilities didn t have detergent

i was able to use the guest laundry and wash a few things

close to biltmore and biltmore village. also like the laundry facilities.

i love that they had a laundry corner - very convenient

was great, bed, pillows, room was light and roomy, laundry room, newly remodeled

lots of parking

convenient to biltmore. pool open.

pool was quite cold but kids did't care

google maps took us thru the taco bell parking lot and it was confusing

no laundry

full laundry bags on floor outside our door from before we arrived, entire time we were there

are no laundry facilities at the hotel

a bar would also be a nice feature considering the price we pay to stay

no room service

great location very close to biltmore house good bar scene excellent restaurant cosy atmosphere

fitness room was too isolated

food and service in the restaurant and bar was excellent

could not find the fitness center

this is an upscale 4star hotel right in biltmore village that had restaurant, bar, spa in the main building

the was a laundry and it was clean

the staff is wonderful, its pet friendly, the pool with toys for the kids is great!!!

again, the food was good and our kids ate free with both adults eating

rooms were very clean. pool was very clean. staff was very friendly.

i also appreciated i could order room service in the evening as i was tired after a long day and the food was

having a suite for our 8 day stay; the location; having outdoor patios (at this price); the free laundry

spacious rooms, laundry, pool, free breakfast

didn't use it, but it was awesome that laundry was free and the location (in with the gym) was great

spacious room, full kitchen, free laundry, great location

parking, location, size of room, large elevators and was within walking distance of restaurant and

bar staff were so nice and helpful

the prices at the bar and restaurant were a bit high.

my favorite part was sitting by the fire in the library bar in the lobby

lovely pool and setting

need a men's locker room with whirlpool, showers-- more spa like

the pool was very clean

gym and pool

on site bar and great food

swimming pool inside would have preferred outdoor pool

the parking was sometimes packed & difficult to find a space at or for this hotel

would have liked either more cleaning supplies and laundry soap stocked or someone coming in to clean

it would have been nice to have more dishwasher detergent and a laundry pod.

convenient location. very spacious. well equipped kitchen. in unit laundry. large shower.

we loved the fact that we could cook there and do our laundry in the room as that was where we stayed half way

kitchen and laundry facilities

enough soap, no laundry bags, they did an early hold on my bank account for more money than what was supposed

if you plan to use the pull out couch (like we did for our kids), reconsider

like outdoor area,pet friendly & room very well set up.can t think of a thing.

the kitchen and how spacious the room is.

having a full kitchen was great

also our room was next to the laundry so there was some noise

down a ramp to load car with luggage and cleaning woman tried to come up same ramp with dirty laundry cart

you should have laundry bins and trash cans outside of each section of hotel buildings so that guests did not

ice machine and laundry centrally located and working

had to keep re-connecting to the wifi but when connected it was strong and good.ex

barrier to doing laundry was need for tap to pay

the gym and laundry facilities always kept clean

otherwise property is clean with heated pool and gym

choose to stay at this location originally because they calm online this property has cameras for parking lot

at breakfast

i used their laundry facilities

we used the laundry facilities and found them to be clean and in good working order

very clean. guest laundry on site. and the subtle hidden jokes all over.

lots of kids there

it could use more parking.

i did do a load of laundry, $5 plus soap

food across the parking lot at carabas

the location and free parking was the biggest reason we picked it

glad to have the gym

indoor pool

no laundry facilities

we did laundry there and the staff even went above and beyond and folded our laundry

shocked to learn there was no laundry facilities

we brought our own laundry down front attendant not sure about the laundry

location, parking, clenlness and friendliness

clean room, easy access to city and freeways. on-site laundry.

they also have laundry for guests, which came in clutch with an 18 month old

guest laundry facility (would be improved by ensuring the reception has a small banknof quarter)

only one elevator and it broke down briefly. not many laundry washers and ice machines

staff was not friendly, he treated me very cold and unwelcome when i asked for change for the laundry

didnt like the fact we couldnt use a card to pay for laundry as we didnt have quarters

hotel was pretty standard with most of what you'd expect - pool, gym, breakfast, laundry services

very clean,modern,quiet. we had great service and the best breakfast!

parking was tight, but i drive a truck and learn how to manage.

parking seemed a little tight/not enough spaces

laundry on site (coins only/no card reader) coins will need to be exchanged at front desk with cash

we also made use of the self service laundry whilst we were there which was a great help

room was fine! liked that u have a laundry facility! did not use the fitness center-looked nice

had guest laundry and hair dryer in room for drying out gear

immaculate!great bed/pillows/big rooms. onsite laundry. parking at your front door if requested.

do not have any other options for laundry other then dry cleaning which is a additional fee and don't have a

had to ask for dirty laundry bag

no laundry facilities which was an inconvenience

clean modern well equipped rooms and outdoor pool

it was easy access to get to. handicap parking was sufficient.

you can cook yourself if needed, they have laundry and even walk-in breakfast

45 am in the morning due to the dryer in the laundry room calls for better housekeeping

the man at the desk was very nice, but he was the person hired to do the laundry at night

nice to have a laundry and the washer and dryer took credit cards

my laundry was stolen from the dryer and nothing was offered to help

laundry room on-site

friendly staff, laundry on site, small kitchen in the room, pleasant breakfast.

t get wifi to work

the wifi coverage was very bad in our room.

good value, big rooms, close to the center of asheville. easy parking.

laundry facilities, gym

free laundry for guests

the kitchen in the room was amazing!!! also, the laundry facilities!

reclining chair, laundry basket, purse hooks etc

even when the one day was too cold, windy and rainy to go out so we sat in our room and i did laundry which

my room was in front of the elevator and coin laundry, so there were people talking for a long time that we

room and pool is amazing

the bed was extremely comfortable and the pool and jacuzzi were wonderful

the pool was open late (till 10pm) which was great for my kids to enjoy after a busy day.

friendly staff, clean room, tv size, beds, free parking and excellent free breakfast.

hotel room, laundry room, parking

parking on site an laundry very useful

it was 3 of us but if you have kids with you this is the room to pick

loved the view of the mountains and the pool

such an incredible, friendly staff! and i loved the gym.

the live music in the bar on thursday and friday was wonderful

great location helpful staff awesome bar area with live music tesla s to transport us around

we would have liked to have room service but we were informed that it is in the works.

lobby bar is perfect place to relax and listen to great music

maybe it should be a fusion kitchen, but it wasn't tasty at all, it was just awful

perhaps you have a designated floor for pet owners

that this hotel is super pet friendly, personable staff, ideal location and the happy hour

the staff was so friendly. my pets were welcome.

nice breakfast selection & availability of coffee first thing in the morning is much appreciated

i like it nice and hot, so room service is never an option

also, there's free laundry for guests

convenient location. super friendly staff, free laundry and good food in the restaurant.

had a free laundry and indoor and outdoor pool and a restaurants on site

laundry was behind

left turn out of the parking lot to head towards downtown asheville was extremely dayto make