wifi doesn't reach all rooms

nothing - wish we d been able to stay longer to enjoy the bar area and restaurant

friendly staff...reasonable bar prices...comfy bed big room.

needs more life in the bar etc there s so much potential for the hotel

pressure awful shower spits rather than runs, too hot, and tv struggled to work - they work on wifi and wifi is

location car parking outside central location next to railway station friendly staff clean

cheap and well located with free parking

free parking & short walk to shops & restaurants

fully fitted kitchen and laundry room were a bonus we were not

very easy check in. kitchen, laundry, pool table etc. my view was great.

facilities including two kitchens, a laundry room, pool table, darts board and large tv in the communal

shared kitchen and laundry.

very comfortable bed. lovely view ud83dude0d. easy access. parking. tea and coffee.

wifi could have been better in all areas of the hotel.

stay every year as i love the friendly staff, the lovely food, the bar which stays open late for residents, and

wifi is pretty rubbish

as its by the seafront and arcades parking included big comfy room brekkie was ok strong enough wifi

great sound proofing (i was directly above the bar and couldn't hear a thing)

nice and clean polite staff parking available great location

fiddly but it all worked well we did not find it disturbing, but there was some noise from the bar downstairs

needs to improve wifi signal

clean comfortable with parking

everything staff bedroom facilities regulars in the bar downstairs looking to relocate near by .

the wifi network is unsecured which makes it it easy for hackers to steal your accounts and passwords

rooms ud83dudc4c friendly staff, everything you need with room service

great location, good pool and gym, great beds and lovely breakfast

have been good to know that there is no access to even room service alcohol later in the night

swimming pool and gym facilities were good, staff were great and during covid was much better then i thought it

wifi signal was very poor and parking very expensive

arrive at 12 o'clock very nice early check in 5 pounds for all day and night parking your car

good central location . late check out.

quiet, late check out time, staff were lovely and looked after our bicycles

great breakfast and good choice in bar but didstruggle to get tv working every dy

kitchen with breakfast provided

the room was okay but couldn not get the wifi working and

to pick a fault with it if i was been super analytical i guess the wifi was iffy at times but to be fair was

wasn t very clean stains on bed sheets and the parking was a bit tricky

kids thought it was posh as the suite we were in was very big

wifi signal in room 3 was terrible, they did try fix it, but i think the room was just in a blind

of food i gave a 10 pound tip it was that nice breakfast was amazing booking again to bring kids

hotel as it needed to as it was dated but always clean i must say it s a good size hotel free parking at the

night(saturday) cleansliness could be improved toilet stained wardrobe and table needed cleaning laundry piled

reception toilet was backing on to the laundry and windows open between

the lounge, restaurant and bar area was just what was needed to relax and enjoy a cracking breakfast

location (and parking)

clean comfy room. buffet style breakfast, onsite parking and free wifi. good value for money.

we were allowed to wash laundry from 6 am-12 as we were relocating from london we couldn't find short-term

regardless of washing laundry for 18 hours, there is no excuse for providing such a mattress

the room was small but perfect for what i needed, and wifi access was good as well

loved that there was working wifi and an amazon stick to watch movies during the night

so despite this place have shared kitchen, toilet and kitchen facilities, we couldn t fault it, very worth

hotel for a get away, comfortable clean rooms, lovely to walk around the lake, lazy in the bar with

parking spaces are somewhat tight unless cars are parked correctly, which is rare.

the breakfast was amazing

room was amazing and breakfast was nice too.

location great, right on the park and large bath tub, great for the kids.

were next to the laundry early noises and air conditioning units outside window humming all night and room 1

parking

everything!! no room service, extortionate prices! seriously not worth the money at all!!!

breakfast is excellent

the breakfast was good as well

a reasonable wardrobe and good space for your bags and laundry

prices of room service/laundry service.

deposit he goes to room took pictures just for wet towels and bed sheets and telling me the about laundry out

mattresses were too soft and springy, a bit like a kids trampoline no lifts

the use of the spa and pool at no extra charge was great

little bit of a problem finding a lounger around the pool, with many people leaving towels and/or robes on

the spa is out of this world - perfection

amazing rooms, breakfast and pool. we will be visiting again!

the spa is so relaxing, and the recently added heated outdoor infinity pool is unbelievable on a cold

food drinks room service we had the lot and the whole experience was first class

but linked bedroom, each with their own kitchen and bathroom, which suited us perfectly, easy parking just

the showers were dirty, the kitchen area filthy and no proper coffee/tea facilities

was lovely and accommodating, there were 3 separate but linked bedroom, each with their own kitchen and bathroom

no wifi

no wifi

we used netflix whilst there and had to connect the tv to my personal hotspot and the wifi signal wouldn't work

amazing room, breakfast fab. restaurant and bar great too!

top shelf accommodation, off-street parking, staff with great attitudes.

free wifi and

bar staff and waiters were really friendly and helpful and made you feel relaxed the meal on the

the only little thing was wifi little weak

issue - the parking is really small, so you got to be lucky to find a spot (and not meet too many other cars on

lovely friendly staff, fantastic welcome, well stocked bar and great views!

niggle, depending on the room you sometimes you can get a good wifi connection, the closer you are to the

stayed in the outlook and it was amazing - two bedrooms, 2 bathrooms, kitchen and outdoor areas overlooking the

sue (i think), in the gym and pool was superb :) really kind and helpful

spa area could use a little tlc

the bar wasn't open during late evening

food, breakfast, pool, sauna, gym all fantastic.

friendly welcome and a good breakfast, wifi was good

the lady in the evening in the bar/grill area went to every table expect ours

ample parking if you re bringing your own vehicle

b&b for my wifes 50th and from start to finish it was brilliant , my wife had a treatment in the spa and she

everything about the property, meals were really good , spa was amazing, staff were very professional and really

kids enjoyed it, there was a kids menu in the main restaurant

to pay by card instead after this we then got our room key to go into a room with a view of the laundry and a

were awoken really early in the morning with the sound of the laundry trolleys being wheeled right outside of

nice extra touch was the swan shaped towels and red petals on the bed as it was our wedding

there is 3 choices of food, the fusion which is mainly oriental, the steak house and the bar buffet type food

& people aren t friendly, the only people i didn t think were friendly were the ones in the pool area it

location with nice views over the golf course and the sea from the front of the hotel

liked the staff especially mary who served in the bar and restaurant at dinner

the price paid, we would atleast expect the tv to have worked, but as there was no wifi it was

very large room, great view overlooking golf course and cliffs/sea.

free parking and free wfi

a true pet-friendly hotel

will be using this hotel probably once a month to visit our daughter in durham uni, and as it s pet friendly

rooms nice and clean, pet friendly, the food from the bar was really good and reasonably priced

kids running past nocking on door and running away from 6

kids running past nocking on door and running away from 6

on day four we discovered the hotel does not have a self-service laundry and there is no public self-laundry

really a problem, but i was amused that the slip i filled out for the laundry service didn t seem to recognize

room at the back turned out to be above the hotel s laundry facility which went on all through the night

the hotel was very unique and quirky in the rooms, very clean and the breakfast was lovely it was also my

dinner (mp white's) was excellent, as was breakfast

bar was great as was location

little bar, room was decent enough just very squeaky floors and bed, and noise of kids outside wasn t the best

pleased to find a lovely sitting room and useful kitchen.

only issue i had was that the wifi didn't reach my bedroom, but for most of the day it was easy to use the wifi

wifi was intermittent

the bathroom had inadequate laundry supplies and we arrived to find only half a toilet roll

- no shampoo in room, could not adjust room temperature, inconsistent messages from staff about laundry pick-up

easy to request late check out even after we had checked in

lovely bar and rooms. spa is lush. staff lovely

love everything about this hotel, we've stayed here 5 times, the new reception part and bar are great, katie on

was unable to access my room due to missing laundry

mandy on reception, janis looking after the rooms, abi on the bar and the rest of the team were all spot on,

great breakfast very nice and clean plenty of free parking

was there for a spa weekend and it was spoilt by kids taking over the pool and jacuzzi

comfy bed , great spa & massage! super friendly & helpful staff

the staff working the restaurant and bar were particularly lovely

plenty of parking on site

clean and friendly with gym also there

liked the free parking and wifi, the proximity to a petrol station, and that pets are allowed

good, though we only eat cereal for breakfast, which was fine

they also provide laundry service

location and beautiful view. song birds right outside window. laundry service.

laundry service was provided upon

large room, everything clean, attentive staff, laundry service and delicious breakfast!

bed was very comfy, wifi was good, service was great, parking outside the hotel

drinks at the bar cost 40, a little pricey but this is not a budget hotel

wifi is a must and for me slightly difficult to log into

room service was simple and effective , although it states on booking, your price included for

there is bar meal option for more casual dining - though the bar is relatively small and cosy / intimate so

both breakfast and dinner offerings were delicious and diverse, catering to a wide range of tastes