i didn't like the pool was closed for maintenance.

sorry, but there was nothing she could do about it, but while i was checking in, i said that my kids were excited

small parking area.

plenty of parking, check-in was quick and easy

breakfast was surprisingly good

owner and staff was very pleasant. breakfast was delicious. and pool was fun!

fee for pet was to high so we won t return

room was clean continental breakfast was great

it was easily accessible, lots of parking, the lobby was clean and inviting.

parking was a bit small! not enough parking! ud83dude22

-everything i need in the room - laundry - great breakfast

too many long stay people and they were always using the pool and laundry

had a full kitchen but no utensils or dishes

we re handicapped, so appreciated a parking spot just outside our room

in there was no breakfast in the pool was not open in the parking lot

there is a work-out room, laundry, and pool - all very, very nice

very clean nice staff great breakfast awesome outside area

didn t like how misleading the picture of the pool was

the amenities that came with the hotel. amazing shower and amazing kitchen

pool looked a bit cloudy

we could smell it on our skin when we got out, we all had to shower and do laundry immediately

to the area, and it s always perfect always super clean, comfortable beds, quiet good breakfast

it's a pet friendly place

many kids over the weekend running about while parents ignored them

convenient parking and wifi included

washing machine was broken when i needed to do laundry.

the wifi was terrible i couldn t watch anything or get

stayed at the flat rock michigan location excellent customer service nice pool easy to find elise (the assistant

lady that checked us in had a dog and we got to pet him :))))) room was very cozy, shower head is awesome, bed

mirror that lights up walk in shower, very comfortable pillows with working free wifi and lots of

the hallways smelled like laundry fresh from the dryer

manager yelling and pointing his finger at me when i was trying to trade in my dirty laundry for clean

they left a pile of dirty laundry outside my room and another pile down the hall some

good price, clean and comfortable, and they had a laundry room

people kept leaving thier laundry in the machines for hours ud83dude44 otherwise it was fine.

it possibly was staff talking loud in laundry room

friendly staff. helped with laundry equipment issue. easy access from highway. comfortable beds.

laundry facilities

only issue with the hotel was that there were no spoons at breakfast

very friendly and allowed an early check in

room was near the laundry room which was loud

not the hotels fault but kids running up and down the hallway till 2am

pool hot tub

it's great!! pool, bar, room service the location rocks!!

the bar and grill on the property was terrible

wish there were an adult only time in the pool/ hot tub area

separated room & breakfast

breakfast was good

indoor pool was overwhelming with the smell of chlorine

good gym and pool

stains all over the hallway carpets, sketchy staff members, horrible laundry facilities

could be better breakfast

i liked the breakfast. i also liked the quick service. the beds were comfortable.

the breakfast wasnt bad just didnt have any varity our room was over all fantastic but none of the

the breakfast could use some work

breakfast staff were awesome. great to have laundry facilities

everything else, including all the toiletries and kitchen implements were high quality - it s too bad the

morning breakfast host is always welcoming

but either way, having the pet comes with a long list of rules

felt like home. great gym and pool.

i particularly liked the laundry facilities, which were much cheaper than expected

pool, whirlpool, bed

beds are super comfy, pool wasn t ice cold and hot tub wasn t boiling

very easy accessible off highway very clean and plenty of parking

staff was fantastic to my teenage girls who preferred to be in lobby and pool

could not get wifi in my room. blackout blink broken. power outage limited breakfast.

didn t find out until i arrived that pool and gym closed and they were rude when i questioned that

also the pool area was very hot

15 lb weights are missing from the gym. not a big deal. it's the weight i use most. :-)

everything was great down to the pool.

employee brought plunger and used dirty towels from laundry to wipe up floor because he couldn't locate a mop

laundry room was clean

was a nice pool and the staff was very friendly and tried to be accommodating

parking lot in disarray

and closing of pool hours if it could be from 5 am untill 10:30pm would be great, for people going for business

first picture in booking is the pool

employee brittany told us the pool was open and it wasn t

nice guest laundry

, breakfast had long hours and the staff were amazing

spacious rooms, comfy bed and good breakfast

crummy, tiny pool no hot tub

also ceiling tiles missing in fitness room

there was puke all over the wall by the sink , a full bottle of laundry soap just randomly in the window

i dont like microwave given sound when start, bathroom have dust smell, we stayed two night no room service and

3) no gym or partnership with a local gym

free breakfast advertised but closed due to covid. website should state that.

booked this place because i was under the impression that it had a gym which it did not

needs a hot tub and a pool, maybe breakfast

to get back from getting his truck from the shop, the whole hotel was disgustingly dirty, pool had no water in

to top it off the wifi was horrible

no wifi

on line said there was a pool hot tub or jacuzzi , and none of these existed

laundry facility broken

it had laundry machines

the towels were unusable they had stains and felt like they were full of laundry detergent that didn t

towels in bathroom i asked for towels was told there in laundry we will bring them too your room when done 5

icy parking lot needed salting.

i stayed in the room on the main level right in front the employees laundry room, there were people in and out

my room across from laundry room a lot of noise

no working laundry facility as advertised

shabby rooms, no remote, told to go to laundry for towels by cleaning staff.

take a hertz or enterprise rental car shuttle and walk across the street

laundry area was insanely hot and didn't work

parking in the back needs an access door

restaurant and shuttle

close to airport and easy to use shuttle.

i also loved the bar at the property

coined laundry and the coined beverage and snack machine

can do my laundry

washer nd dryer could of been for free if u offer laundry then that s what it should be the vending machine

the room n morning breakfast

kitchenette and the pet accessible room was convienient

wifi was strong, access to computer room and laundry were very timely

throw bleach in the laundry

there was a laundry room and business room, both of which i used

the dispenser for laundry soap didn t work

the hotel was clean and i liked the fact it had a guest laundry room l.

the room was comfortable & the hotel was clean & the pool was really nice.

they also had a shuttle which was an added bonus

it was too many kids i was scared to park my truck in the back because it was so many back there

pool was dirty as well as the carpet in our room

handy to airport with shuttle service.

we chose this place because we needed laundry facilities and were informed that they were out of order, very

customer service, had to take towels to laundry ourselves and garbage out

amenties was un available out door pool not available garden not available laundry room not available no game

what s next we are gonna have to do the laundry next heavens now we have to make our rooms up fix the beds

and when i tried to santize my clothes from any possible contamination the laundry machine was broken so i had

to walk all the way across parking lot with four bags and 2 kids

room service is excellent and everything is done with class

flight came in early, they allowed early check in

pool area was a tad unkept, but it was doable possibly from the elements and people tracking in

room service, no pool, no hot tub and when we went to order food they were extremely understaffed

oh and they have a guest laundry room that is worth it alone

no restaurant, no help if you don't have change for laundry etc

wifi never worked

front desk were on it! shuttle drivers were so nice! room was clean and comfortable!

ill-management, the arrogant staffs, broken wifi that runs on weather condition

laundry facilities and gym facilities

popping the toilet seat back into place when using the facilities and the floor with the guest laundry machines

much chlorine was used in the laundry

booked the hotel for its convenient location to the airport, laundry facilities, and fitness center

laundry room was a life saver

clean, free shuttle to/from the airport, nice shower

shuttle and excellent proximity to dtw airport

the shuttle bus was on-time

have timely shuttle

location was convenient, close to restaurants. shuttle service to airport was a bonus!

were some of the most accommodating and friendly we encountered, and we were so grateful for the laundry facilities

near to airport, good value, laundry was a bonus, quick check-in, room was large and clean, exercise room near

the maid forgot to leave laundry bags in the closet.

breakfast was ok not as good as it has been before sausage were cold

gym

check out, clean guest laundry, fitness center, nice friendly bar, helpful staff ,store prices not too bad and

down the hall from the laundry in the hallway was not clean and also there was a bug in the room that my wife

desk told me to do and renew everything so i had already told one housekeeper who came to get our laundry that

the common areas in this hotel are subpar with large overflowing bins of laundry in the hallways

tears in hallway paper from either bellhop or laundry carts, never heard a vacuum run from any rooms being

the laundry department had employees who called off and the staff was not prepared

beautiful, extremely clean pool/jacuzzi/gym

free parking

pool, breakfast bar, excercise room all great

they took us in and sent the shuttle

had a guest laundry

there is a guest laundry room facility which is so convenient

also appreciated the bag to put dirty laundry in

place was clean nice they had a beautiful breakfast room and a gym the coffee tasting was better than

the wifi is extremely bad the common area was basic with no outdoor chair to sit on during rain

i liked the laundry facilities on each floor. this really impressed me.

my kids enjoyed the pool and being able to order desserts from the attached restaurant

after traveling for 12+ hours we were picked up on time by the shuttle bus

i'm afraid the shuttle service can be improved.

shuttle to hotel

had a loud clicking noise that varied but was always there; maybe we were under a laundry or similar

was the only one in the morning by herself going back and forth from her desk to the kitchen, laundry was only

our kids were very disappointed

pool was having maintenance done so we couldn t swim, but the front desk attendant connected us

the pool to small

i had to clean and sanitize the whole room i had to ask the laundry lady because the house keepers did not

the price. on site laundry.

the staff was great and the location and shuttle service was super convenient for air travel

didn t serve breakfast

the breakfast was so good with multiple options to choose from

convenient parking access

stayed with two kids and they liked the pool area and jacuzzi very much

the room was big and clean. the pool area was nice and the kids had fun!

nice pool gym

the staff and the service was very good right across the street from long term parking

staff was very friendly, the breakfast was good

location, decor, shuttle service.

the airport shuttle was great

than a half a mile away from the long-term shuttle parking, which was excellent for us leaving out of dtw

the beds were very comfy! the breakfast was served hot!

i was rudely kicked out at 10:05 pm after telling the laundry girl the website said 11

checkin person was very friendly and accommodating. nice gym too.

the room service will fix stuff,very limited ,but, you have to

great shuttle to airport

it was clean, indoor pool, balcony view of the lobby and the staff. they were amazing.

airport shuttle

said hot breakfast but there was none served

pool was out when we were there. no signage indicating this. kids disappointed!!

the pool is quite small. no bathtub only shower in the bathroom.

wifi as advertised

requesting more blankets, the answer was negative and said they didn't have access to the laundry or housekeeping

and microwave in room, vending machine just down the hall was well-stocked and reasonably priced, laundry room

laundry was convenient

laundry room awfull

great staff, clean and comfortable, and i was able to use a coin laundry that was very helpful.

finally, allison came out of the laundry room door & said she was in the bathroom

beds are comfortable, good breakfast.

the hotel overall was very clean, great location, room was up to date, breakfast was great.

lots of baggage and the staff helped me move to a closer room so it was easy for me to get in the shuttle in

parking was not explained well through this app.

laundry room should be open all night long

linens, fridge, micro, a/c, toiletries, wi fi, breakfast ready at 4:30 at the morning and free shuttle to the

website still advertises free breakfast buffet that looks delicious, this was in september 2021

early breakfast, bar and restaurant on site

location for airport and shuttle bus.

there was left in the hallway dirty laundry for two days

at the entrance and dirty laundry pulled in halfway when i checked in

the girl that is applying for two days a week the breakfast from 3:00 to 11:00 i wanted to use laundry tonight

of dirty laundry and garbage line the halls

kids loved that there was an indoor pool

no one to assist with breakfast

the breakfast was excellent! the pool and hot tub were great!

in back parking lot and came out to smoke there was a red car siphon gas from my tank

shuttle

very friendly, breakfast had everything you need to start the morning right

laundry, pool, cleanliness, breakfast, mini fridge

this was because there was only one person working in the laundry room to do all the laundry for every suite

late checkout which really helped make our stay more enjoyable with some extra pool time for the kids

said to wait for the hotel shuttle in the wrong location

of kids, oh my

comfortable and good facilities like the laundry room, gym and area to hangout

how much it cost to wash a load of laundry but i didnt die.

comfortable and good facilities like the laundry room, gym and area to hangout

room was dirty had dirty dishes coffee maker had old coffee in it no bags in trash cans and pool was shut

good location room had kitchen stove refrigerator and microwave pretty cool

air freshener that smell like laundry detergent would be good

the staff was friendly and willing to accommodate our needs, like bringing laundry bags

the kids really enjoyed the pool and hot tub

pool not open

pool, breakfast staff

pool water is a little but cold

were friendly, the pool was lovely and the whole place is so clean

clean, friendly efficient helpful staff! awesome amenities! great breakfast!

amenities were great and the breakfast was

everything. the front desk staff and the breakfast lady were amazing.

laundry and cleaning staff using the same elevators as the customers/patrons causing a long wait

my room was very close to the laundry room and elevators

she also told a man he would fit in better at the casino hotel because the location is convenient for underclass

the pool was so dirty you could of see people s hair

parking should have been free

no laundry facilities

bed was super comfy. loved the pool and hot tub!!

the front desk lady upon our arrival was very friendly and the breakfast was superb!!

gym was small and had poor ventilation hot breakfast was low quality

spacious, free parking, pool access, well mannered staff and the complimentary breakfast

in room 120 which is adjacent the large housekeeping laundry room

guset laundry on the side

guest laundry and well stocked vending machines

the staff, wifi, comfortable bed, easy parking, location close to a shopping / restaurant area, laundry

it has a breakfast onsite

we're the laundry machine is located .

room wouldn't get cold, there was no ice machine working, and there was no laundry facilities

& the stairs had the laundry machines which made it moist and smell like mold

bed was comfortable. i noticed laundry facilities. clean

good location, clean room and good parking

a practical benefit worth noting is the availability of laundry facilities (washer and dryer) a huge convenience

good clean accommodation...with parking and laundry facilities.

washer and dryer provider without provision for guest to purchase laundry soap

continental breakfast is great, and the free wifi is easy to connect to

kids running on the hallways and i can hear from my room at night

loved the on-site laundry machines

good variety at breakfast.

the onsite gym was great

breakfast is great

we had 2 doubles and a sofa bed, but there was still plenty of room for my kids to spread out

the cleanliness, the laundry room, the fridge, the very nice cleaning ladies

populated with enough hotel information - i still had to ask staff re details re breakfast, laundry, etc

kids eat free. great servers and good food

pool water cool and the air temperature around the pool was too cool

enjoyed getting a little dip in pool . hot days!

self service laundry facility was available i could jog by the river front

the laundry room on my floor was broken and not fixed throughout my stay.

years eve they closed the restaurant for outgoing meals and room service, and only have the event buffet but

and no room service

the shower in the gym/pool changing room needs an update

very near to falls, starbucks, rainforest is just down, huge hotel with all facilities and guest laundry too

we appreciated the laundry room access, onsite parking, modernity of facilities

have a service dog so i love that this hotel was pet friendly

location was close to the casino where concert was at

loved our stay,,swimming pool also big

the place does not have laundry services.

it was very uncomfortable unloading/ loading the car with 3 little kids and having to park in other place

the gym was quiet and clean

clean, comfortable, accommodating, pet friendly, close to detroit river

the bed and wifi were good quality

casino

legends sports bar has been a go to while

nobody was standing except for 3 kids in the 3rd row to my right

very good location , nice detroit city view ! casino , restaurant.

the room was so nice! i loved the view, spagos was delicious and the pool was awesome.

lobby bar was great for a pre-dinner drink, the rooftop lounge was great for after dinner drinks

the hotel was really nice , the roof top bar had amazing drinks !

they don't have room service after midnight

decor fresh aromas all through the hotel, rooftop bar room service very modern spacious room great bathroom

microwave in the room and the room service is so expensive and you can't heat up your food

the wifi and cable were out due to a storm, but we did not miss them

t like that you couldn t bring outside food into the hotel and the kitchen was closed at 9pm and you would

i called to order room service within the operating hours, but was told the kitchen just closed

the continental breakfast was lacking

really, stunning, well curated common spaces; huge, luxurious rooms; attentive, polite, and knowledgeable staff

no laundry bags in room either

right downtown, kids called it gm headquarters.

$65 for breakfast - room service was a bit much for scrambled eggs toast and coffee.

kids went to bed hungry since it was late

the amount of money i paid i could've stayed at the casino for about 100

their was no laundry bag, and amenities were minimal

bar staff was great even with us checking in late

bathroom lights had a short in the switch room 1802. wish the pool stayed open later.

the gym room was good+

nice gym to work out in 24/7 and the entire hotel smelled very nice

was quiet was a full kitchen and laundry machines available

new rooftop bar super location, walking distance from all downtown detroit places and

beautiful full kitchen in this suite with high end coffee maker that made me feel like i was at home

the gym was of a good size & well very equipped

location, kitchen, furnishings, lobby was beautiful and generally a lovely hotel.