there no laundry bag available to place dirty clothes in

the pool area was very dark. it needs more lights or better lights

breakfast is hot with a great variety eggs, sausage, biscuits with gravy, sometimes omelets, plus

parking could be better but that s not that big of deal.

there was a variety of restaurants within minutes of the hotel, in fact one almost in the hotel's parking lot

other guests in the hall talking to loud and kids running up and down the hall

the peace and quiet. the pool and fitness center!

some rooms are in need of maintenance and update. extra charge for wifi.

elevator, the fan unit in room was noisy and there was no hand soap at sink dispenser or a soap bar available

we had super upset kids who had been looking forward to swimming all week

a great breakfast, pool, workout facility, a basketball court was a plus, and laundry facility

wonder hotel, nice staff, good breakfast

great location. pool was wonderful. hot breakfast was awesome!

the kitchen area had everything needed and was very clean

room size, cleanliness, staff, basketball court, breakfast

the laundry staff were extremely loud early in the morning and i had to ask them go please be quiet

disappointed there wasn t a laundry room for guest. also, floor in room dirty.

free wifi is basically not working

were very clean staff was very friendly breakfast was very good and relaxing in and by the heated pool was just

great selections at breakfast

paid this price because it had a pool for the kids

were lots of kids running freely in the halls

to you was difficult; had to travel through a restaurant parking lot, and i didn't see signs leading there

took the kids to the cincinnati area for a little weekend getaway

i did not eat breakfast.

have a laundry service

daughter and i stayed for a soccer tournament/showcase, and really appreciated the laundry facilities after a

the gym and pool were decent

a couple of the kids that were with the group forgot their toothbrushes, and they had them free of charge

limited parking

laundry room needs updated and wi-fi little weak but all luther the ga easily over satisfied me

had just been one instance that could not be helped but the fire in the laundry room late at night, on thursday

the staffs searched through the laundry, found it and returned

laundry on sight only a dollar wash and a dollar to dry very friendly staff

the price of the hotel and the laundry room.

laundry facility on-site was awesome

laundry machines could use a little clean up

very helpful staff. inexpensive nearby restaurants. onsite laundry facilities.

beds were comfy, the kids enjoyed the pool

breakfast was very good

there was trash everywhere outside... they had us in a room across from the laundry room

more washers and dryers in the laundry room would have been great.

laundry machines and the ice machine were working and readily available anytime

choices with no hot food options, weak coffee both of our cell phones could not access free wifi

needs more parking

the breakfast provided and the laundry facilities

where one washing machine and no drier was working up until wednesday when that too broke with my laundry in it

was only one elevator which took a long time to access and the laundry facility was closed for the entire duration

also box on condoms in front window by lobby (laundry room) really

close parking was available near the entrance to the facility

laundry in the hallways at 8pm, some disrepair in general, facilities need some work

this swimming pool we were promised the swimming pool and did not have one no place to do the laundry dishes

they advertise that there is laundry service on site/laundry room

laundry facilities were down continuously

pet charge for a 5 pound yorkie.

paper beside the roll wr started with, more than just 2 towels for 3 people and a disposable laundry bag in

location, breakfast, staff

access from the interstate; clean; great breakfast; pets allowed (fee required); staff was friendly and professional

pool was not heated, the best that i could come up with!

could use better parking

they own a mop, but come to think of it, in all my visits have never seen a laundry or housekeeping cart

laundry room disgusting

didn t get breakfast, the stay was amazing! they do need to fix the laundry dry don t work .

rude staff, filthy room, pool, ice machine, laundry room all out of order

the ice machine on the 4th floor as well as laundry facility did not work

that s what i believe we were put in 107 on the first floor and right beside the hotel s laundry room

at front desk who changed our rooms because the one we were given was discussing and next to the laundry

) she states that their laundry guy did not show up and they did not have clean sheets except for 2 thick blankets

my room was right next to laundry room

laundry $$$$$ only takes quarters an front desk had none

unfortunately due to covid the restaurant and bar was closed

was good, but parking is a little crazy and you have to park far away from the building if an event is going on

took my grandkids here specifically to get away and use the pool

hotel, friendly staff, location, pool and exercise facility

just wish the bar was done

was someone in laundry room that looked like they were homeless and there to wash their clothes

tv station choice were very poor and wifi signal was terrible

allowed late check out

room light shining from parking lot

nice clean room, comfortable bed, peaceful, nice amenities, convenient parking

to use hand towels for wash clothes because laundry was behind

he said ok, went in the laundry room and grabbed some out of the dryer i assume

the laundry area was clean, and appeared very affordable

free breakfast was hot and plenty

a hot tub in pool area would have been a nice perk

no fridge, no microwave in room, laundry was 1 machine for the whole facility&

it was a little dated but clean nice and good breakfast nice pool and weight room

the complimentary breakfast was great

very clean, friendly staff convenient location, free parking.

room service was

staff was great. room was nice comfortable and quiet laundry services.

to enjoy as it is also serving as a quasi- houseless facility where people do their laundry and hangout and make

there was laundry facilities on the premise

thought there was a laundry area, but there wasn t

laundry room on property is handy for longer stays and it was very clean

breakfast was very good

pool did not seem heated as was mentioned and found ants in our room but not a crazy amount.

clean and breakfast was the best!

pool was out of order as well

loved there breakfast

they even had chalk and bubbles for the kids to play with

210 had alot of ants the kids woke up in the wee hours of the morning with ants all over them and their

they even had chalk and bubbles for the kids to play with

pool and bar being closed

noisy and doors slamming kids running in hall

no change machine in the laundry room and no hot tube

(maybe a day working in the laundry would help her appreciate the job she has

hot breakfast was good

i will be coming back its amazing for a big family super spacious rooms and clean ,and the kitchen it's a big

the kitchenette light kept cutting off

hallways full of dirty laundry

great breakfast,friendliest staff ever.will always go back there when in area working.

fact that the spa wasn t working in the pool room

room service

exercise room, only a pool

breakfast was amazing, it could use one more waffle maker

the gym was big with lots of things to use and they had tvs mounted on the wall (my son used the gym)

the pool was very cold.

the breakfast was adequate & served in a spacious dining area

to stay locked without having a room key (the doors on the side that led to the parking lots, pool, and gym)

the shining star was the laundry though, which has loads of machines which can be paid for and operated by an

no change machine for guest laundry.

breakfast, the room kitchen is well equipped, 2 days a week they have free dinner, the coin laundry

value the area the convenience, the clean rooms laundry facility is a nice size but workout room is a good size

had a 24 hr gym, laundry, and our room even had a full kitchen area including a dishwasher, stove and fridge

stay in courtyards often because of pool and spa these were closed with no indication at booking time nor an

for the price it seems that some sort of breakfast should be included.

coffee bar not run well. everything else was very well run

the pool is very convenient for the kids

would of liked a complimentary breakfast of some kind

room service

breakfast bar was. good and reasonable

nice workout room and swimming pool

also wanted to charge for wifi

the bar wasn t open

like them location was good friendly style room was comfortable and i like the the kitchen and the island in

the location was okay, the breakfast sucked could have been a little bit more in a variety.

the breakfast was more like coffee to go.

the breakfast was lackluster and offered nothing gluten-free

the breakfast was not advertised in the online information, and the kitchen was not equipped.

nothing works: laundry machine, pancake machine, communal fridge, threadmill, all at of order

priced, nice rooms, pool, free parking, internet and free breakfast, courteous staff and convenient location

it is unfortunate they don't have onsite parking but the valet attendant was great.

pool water was freezing

i was happy the pool was open.staff was very nice we really enjoyed the cleaning as well

the room was clean and the property was quiet. the laundry facility was nice to have available.

the staff very very accommodating and friendly the laundry lady!

that you had the accessibility to cook if you wanted to and do laundry.

love that you have a little kitchen

did not eat breakfast

worn, frayed, mold in shower, stained mattress, rude staff, overflowing trash cans, dirty laundry on the floor

leaking from roof in work out room and middle of lobby with bins and signs/laundry bins collecting water

i had to go purchase a bar of soap to bath with

indoor pool was great.

my kids had a great time and it was very quiet the staff members were nice

the laundry facility could be cleaner than current status, the machines were quite dirty inside

it was all fantastic, there was 5 of us and the room was comfortable for us all and the pool and gym made it

we enjoyed our stay and breakfast was great

easy parking / friendly staff / very nice breakfast

friendly staff i was able to book a reservation for the swimming pool which i had all to myself for an hour

no laundry facilities

the bed was comfortable. convenient parking. lobby was very welcoming.

the pool water could've warmer

the breakfast and the room

breakfast fitness center. parking right outside the front door. comfy bed. quiet. clean.

the laundry and gym areas were well appointed and clean

area was super slick and kids were falling everywhere, breakfast was absolutely horrible, the pictures in the

kids knocking on my door

my kids were very upset about that

unsupervised children in the pool and kids running in the hallways

convenient, price,staff,laundry room

the kitchen was very nice.

trying to get out of the parking lot in the morning. heavy traffic.

that u had to ask for kitchen stuff!

i believe it was because there was a kitchen in the room; it smelled like cooked food of some sort

they pool is open to a decent time and the area is kept clean and stocked with towels

the bed was very comfortable, breakfast was great. the pool & spa was very nice.

more handicap parking in the rear would be nice, easier access to the elevators

parking is a bit full at times.

clean rooms, nice indoor pool . has bar services too!

the kitchen had 2 plates and 2 cups other than that nothing to cook with not even a butter knife was

having kitchen facilities

modest acomodation, but very clean and functional (specially the mini kitchen)

i loved the stocked kitchen

the location and the kitchenette

no tub, or laundry.

would like to see microwaves in room also some type of laundry facilities

the pool was outside and that was not made clear when booking. no laundry facilities on site

no laundry riom

no laundry facility. lights in bathroom didn't work. a/c made noise all night. no luggage carts

how ridiculous to work out while someone is doing laundry in the same space

building was a bit cold didn't enjoy parking in back

they need more parking

the pool wasn't o0en but it was understanding because it was an putside pool and it was cold.

breakfast was very good

nice to have laundry available

also, we didn t need laundry services, snack machines, or the ice machine, but if we had, they were two

was no laundry product vending machine in laundry room, i asked front desk where the laundry room was when

the staff the pool my room was comfortable great for my pet real layer back

breakfast was ok, swap out the pancake machine for a waffle maker.

cobwebs in the corners where the curtains hung, the room had a distinct odor of a weight room/gym

construction stuff i barely found the parking spot and the room was so small

i really wanted a shower and was super bummed the kids got the only 2 towels around soaked

parking at the hotel was

the last time we were there, there were a bunch of kids that used the pool the whole day saturday and the

staff, the staff 3rd shift and breakfast

breakfast person just made it a bit uncomfortable when getting breakfast

great location. peace-full setting. friendly staff. great breakfast.

not enough time to try breakfast

breakfast experience was not good, being out of lots of things, including spray for the waffle

didn't offer laundry service, only coin laundry.

it was nice having a full kitchen to use also

breakfast was just ok

i asked if the bar would be open and was told it opened at 5pm and then shortly after that was told it would

the guy at the front desk on friday evening was very helpful with finding a close by bar to grab a drink at

the guest laundry room was ran down and looked dirty

were very polite room service was there every morning to change out laundry and clean the room they were helpful

i also like that there is a laundry facility on the premises

clean, had what he needed! a shower bed tv and wifi!

pet friendly and location. mattress was comfortable. budget friendly.

pool was open and clean

breakfast was delicious, pool was nice, beds were comfortable

that the pool wasn't open.

pool and gym were closed

i wasn't able to utilize the facilities (pool, gym) due to my schedule

laundry was fresh and clean.

in explaining times of breakfast, the swimming pool location and hours, where i could do my laundry, etc

we had to go down the road to do laundry because the washer and dryer was in use

we didn t use the pool, laundry, or fitness room but nice to have the option

the wifi didn t work on the laptops, only had the option for staff login

gear towards kids

the best place for family with kids

recieve instructions on how to connect to wifi at check in

so much to do and all the kids were excited like they were at a concert

i believe the pool area should stay opened until at least 10 pm because it s the main reason you come there

laundry facilities were not operating

they don't use laundry sanitizer so you are basically sleeping on someone elses germs as simple washing does

completely ran out of towels even after they said they d give me some more once they finished laundry

) no fridge or microwave, no coffee pot, no bag for dirty laundry

it has false advertising there no breakfast no laundry room it more like a motel 6 than a hotel

only have you two small pillows and when my husband went to ask for another one that told them laundry was closed

friendly helpful staff, large clean room, ice and guest laundry, pool, breakfast

the smell of marijuana was strong at the front desk at check in and as we passed the laundry room on several

smoking rooms

parking, location

*laundry room closed twice this week: on tuesday and closed again on friday thru sunday morning when

loved that you can use your bank card for the laundry facilities

had to take our own trash out and only one device was able to use the wifi

pet friendly

room we had furniture was chewed up by a dog we do not own a pet the blinds were chewed up also

trash and cigarette butts throughout the parking lot

and drug sales in the parking lot all night long

) i also like the fact that the comfort suites had coin laundry if one ever needed to do laundry

laundry facilities available with one washer and dryer

the pool was in view of the front door and desk.

awesome staff. nice breakfast. the pool was great.

breakfast was decent enough

check in process, friendly staff, easy to access room, clean, parking, laundry room, breakfast

quiet, kind, helpful staff, good breakfast, laundry facilities!

staff told me i could not get clean towels cause it wasn't laundry day

pool was nice and clean, there was a laundry for guests

one laundry room for a hotel that has a lot of rooms

convenient location. nice breakfast. very clean.

nice,friendly staff. great breakfast every morning and nice rooms.

good breakfast. lots of places to sit and eat. nice variety of juices.

could see kings island firework show from room and pool area

had to take pool towels back to the room for fresh towels

late check out

breakfast a bit limited.

no fitness

mexican restaurant as always good food with bar on same parking lot with hotel

they gave me a complimentary late check out.

the room was directly next to the laundry room

i liked the pool and laundry room

was no laundry facility just a single washer and single dryer both very small and cost 2

cleanliness, socks on the floor near laundry. hole in the bathroom wall. doors to rooms dirty.

wasn t very clean. had an odor similar to damp laundry in the halls

beds had cigarette burns all over them and said they didn t have any more because laundry wasn t done

laundry facilities on site. close location to food.

also wouldnt give us quarters for the laundry so we had to go elsewhere to find quarters so we could wash our

clean and quiet, a lot of space in the room, wifi worked good, bed was comfortable, good channels on tv, a lot

we were able to check in early, had a very clean room and the pool was refreshing

laundry service

getting a whiff of it all night which kept me awake all night 5) the manager needs to provide the laundry staff

the laundry was washed in some kind of chemical that caused an allergic reaction to myself

the only thing maybe a better parking lot

the complimentary breakfast was very good

laundry

shower had good water pressure. laundry facility in the hotel. beds were comfortable

laundry facilities but no place to purchase detergent

the night manager told me to put the linen in the main laundry

it had a laundry area

nice salt water pool

great pool too

for indoor pool were minimal, especially compared to the fitness room

never could get connected to the wifi in my room so i couldn t get any work done as i planned

location was perfect. breakfast was good and lasts till 10.

bathroom laundry items (towels, cloths, etc

couldn t checkin because the computer system was not working correctly and the hotel wifi didn t work well

the free breakfast is a buffet with many options

were disappointed in the breakfast

social evenings and breakfast.

quickly breakfast was replenished with the amount of guests eating

limited breakfast

breakfast, ready made very dry scrambled eggs, ev chargers only catering tesla

parking was a little tight as the place was booked

could work on a better breakfast for the price of the stay other then that every thing else was great

the gym was great. the laundry was great. the customer service was awesome.

front desk says can't make change for laundry

they offered a spa and a pool which of course we took advantage of and we can't forget the hot breakfast served

hot tub and indoor pool open late. friendly staff. good breakfast.

think the window in the gym should be darkened

we spent a lot of time in the pool, which was great, and used the laundry as well

service, location, pool

excellent gym, nice pool, wry good breakfast. clean rooms, well equipped kitchen.

no pool available this visit, but we weren t planning on getting in it anyways

the coffee was burnt, there was very little for food, no drinks for kids

they have a nice breakfast area and really appreciated they had laundry appliances available

laundry is old machines

were fairly clean and would be good if wifi cover whole building as i was on training i couldnt

i love staying here. beds are comfortable and breakfast is great.

way is missing and the door to the pool room is not locked so someone could walk right from the parking lot into

laundry is convenient

no blanket for cough bed, floors was dirty when we got there, tolit sits so low to the ground, laundry was on

laundry facilities were perfect and loved that they accepted credit cards

the convenience of the onsite laundry facility

location to the laundry services - stuffy near it

front desk clerk also covered breakfast set up and the laundry room

the breakfast was very poor. not the best

opened the breakfast area 30 minutes early for us since we had an event we needed to get

was comfortable, everything was very clean, very close to kings island park, complimentary breakfast was good,

they only suggestion i would give the hotel is that the pool room could be a little warmer and if they could

coin op laundry

i did not like was the fact that we were doing laundry and someone stole all of wife's clothes that she just

a party was happening two doors down from us, it was late people constantly coming outside smoking talking,

free wifi low cost

room was supposed to be non smoking but had stale smoke smell

kids loved the pool. food and drinks were great!

but way too many little kids in the jacuzzi

pool too cool for kids

wifi wasn t the greatest at times. sometimes it was quite slow

lovely room, great breakfast and loved having a space to gather in the evening.

i wasn't concerned about my car being broken into, the outside along with the inside lobby, laundry room,

loved the laundry service even though a little pricey

the pool was closed, yes we wanted to let the kids have time with cousins in the pool and the laundry was closed

the desk attendant on 3/23 was sorting laundry on the restaurant tables when i was checking out

pool was closed for whatever reason and the laundry facility was closed as well

thing i don't like is laundry room needs new washer and dryers also upgrade shampoo lotion conditioner to all

i love the full-size kitchen.

clean, had kitchenette, nice hot breakfast , friendly staff, had ice cream treats etc for purchase

the pool

the staff was nice. i liked the complementary breakfast. it was quiet and the area seemed safe

since we wanted to spend more time in the city of cincinnati and we had trouble finding parking there on the

need more lighting in parking lot. no complimentary breakfast the hallways reeked of weed

it offered room service

the room was near the pool

on property made parking difficult

pool, exercise room, laundry, pet friendly, pool table, all day coffee, and daily breakfast

i love the fact that there was a 24hr laundry facility

our room was near the laundry room

more washer and dryer for the guest cause one is not enough- took me almost 4 to 5 hours to do laundry and had

parking laundry needed it's own app with a min load amount that was more than the cost if

wifi is a bit slow.

thought i would be disappointed because when i called for early check in it was not available, however, i was

that is all i liked oh yeah laundry room that was ok

nothing the wifi was bad no microwave in room the no hot water it just looked so bad there

for cash deposit of $100 for a hotel with people doing drugs in the parking lot and some questionable ladies if

there is an elevator and free parking

com was both the cancel it because they did not have truck parking

could use a laundry facility within the hotel.

kids running in the hall and being loud but i was once a kid too so i understand it lol

the only thing was the pool was freezing so my kids refused to get in which was one of the main reasons for

nice modern and clean, comfortable bed. great location, plenty of parking.

lobby had a wonderful little cafe area to unwind in before bed and the self-serve breakfast was best i've seen

the bathroom, carpet, laundry room, and the room needs updating.

i also am a fan of the laundry room that is just the perfect size and convenience for me to do loads of laundry

the ice machine on my floor was out of order and the laundry vending machine was out of order

kids are allergic not sanitary the front desk staff not only checked us in but did laundry and replaced

did need more towels and washcloths than was provided, but were able to get them from laundry

good location. ice and laundry a plus. comfortable bed.

parking wasn't good

breakfast was the best i’ve had in weeks

breakfast was bananas and capri sun

for one incident, the price was great, i believe during decent weather it's got a nice pool, free wifi, vending

room carpet was sticky. housekeeping was every other day. the washer to do laundry was broken.

i couldn t believe how nice the kitchen staff was, and how good the vegitarian options were

the entire hotel was very clean, we didn t swim or work out but the pool looked nice and the gym look very

ended up having to take tiny gym towels

pool was clean

ice maker,nice stove with oven,wifi worked well,had good cable tv channels,also offered breakfast,laundry

on the rules such as when to expect cleaning services, the location other amenities such as laundry room, fees

has laundry and basketball court and outside

had something stolen from laundry room, and there is not enough room to stay in there while doing laundry

they had no one to do laundry

was ok the only thing i didn't like was the room was by the laundry room and it was loud you could hear

i really liked the fact that they had on site laundry facilities

said laundry for guests

we enjoy the spa tub!

the pool was warm

dogs that employee had to run to laundry room for safety

it says it's pet friendly and you get there

we got a smoking room and pet friendly, yet no smells

thought i was to get a sink and kitchen cabinets in my room since i ordered a

pet policy

no free breakfast included (you need to pay for it)

they kept our rooms cleaned, we had a long ten nights with them, i thought i had pay for breakfast as app said

good breakfast

pool wasn't available, no free breakfast, said if we liked something we could buy it and it would

breakfast we would not have to pay for breakfast