laundry facilities were perfect and loved that they accepted credit cards

location to the laundry services - stuffy near it

the convenience of the onsite laundry facility

laundry is convenient

no blanket for cough bed, floors was dirty when we got there, tolit sits so low to the ground, laundry was on

thing i don't like is laundry room needs new washer and dryers also upgrade shampoo lotion conditioner to all

rooms and kitchens are in excellent condition and clean

i loved having the kitchen, workout room, and pool to use!

like or the kitchen

clean, had kitchenette, nice hot breakfast , friendly staff, had ice cream treats etc for purchase

that is all i liked oh yeah laundry room that was ok

for cash deposit of $100 for a hotel with people doing drugs in the parking lot and some questionable ladies if

wifi

pool is covered up not working the property is dirty grass is overgrown broke down cars in the parking lot doesn

there is an elevator and free parking

more washer and dryer for the guest cause one is not enough- took me almost 4 to 5 hours to do laundry and had

pool, exercise room, laundry, pet friendly, pool table, all day coffee, and daily breakfast

our room was near the laundry room

i love the fact that there was a 24hr laundry facility

parking laundry needed it's own app with a min load amount that was more than the cost if

it offered room service

the pool being closed ? ??

since we wanted to spend more time in the city of cincinnati and we had trouble finding parking there on the

the room was very nice and the pool and the staff was great

we loved how clean it was, how friendly the staff was! the pool was also heated!

front desk says can't make change for laundry

the gym was great. the laundry was great. the customer service was awesome.

think the window in the gym should be darkened

they offered a spa and a pool which of course we took advantage of and we can't forget the hot breakfast served

the breakfast room is well stocked and everywhere is clean and well cared for

laundry room was completely out of service

like the updates, more modern rooms, pool, laundry and exercise space

the pool was closed, yes we wanted to let the kids have time with cousins in the pool and the laundry was closed

loved the laundry service even though a little pricey

pool was closed for whatever reason and the laundry facility was closed as well

i did not like was the fact that we were doing laundry and someone stole all of wife's clothes that she just

coin op laundry

there was this one family that has lots of children that would throw rocks in the parking lot and they would

free wifi low cost

a little pricey but balanced out with not having a pet fee.

kids running around in the hall late at night and being near the laundry room.

the bathroom, carpet, laundry room, and the room needs updating.

i also am a fan of the laundry room that is just the perfect size and convenience for me to do loads of laundry

there were not enough towels in the room but we were told towels were in the laundry and would be delivered to

i usually can request the 3rd floor close to the laundry room, but got the 1st floor where the sink did not

good location. ice and laundry a plus. comfortable bed.

parking was great

smoke smell pervasive even in our non smoking rooms

position, parking lot

continental breakfast consisted of coffee and lemon danish.

could use a laundry facility within the hotel.

pool was so chlorinated could barely be in the area and kids could not swim in it

room service was perfect

the kids came back from swimming and had rashes

was a basketball teaming staying their and the kids where running up and down the hallways hitting the doors

laundry is old machines

they have a nice breakfast area and really appreciated they had laundry appliances available

were fairly clean and would be good if wifi cover whole building as i was on training i couldnt

great price and allows pets

way is missing and the door to the pool room is not locked so someone could walk right from the parking lot into

wifi wasn t the greatest at times. sometimes it was quite slow

pool/spa very nice

the wifi was slow and kept disconnecting.

the kids loved the pool and hot tub

very nice place to stay they even offer breakfast that is delicious. dinner as well

had something stolen from laundry room, and there is not enough room to stay in there while doing laundry

they had no one to do laundry

has laundry and basketball court and outside

ice maker,nice stove with oven,wifi worked well,had good cable tv channels,also offered breakfast,laundry

on the rules such as when to expect cleaning services, the location other amenities such as laundry room, fees

i got the manager he told him to stop three o'clock in the morning when they came back from the bar

only thing was that breakfast was supposed to be included, there was is no breakfast

breakfast could be better

late check out

breakfast was very limited, not attended to and over to early

dogs that employee had to run to laundry room for safety

thought i was to get a sink and kitchen cabinets in my room since i ordered a

it says it's pet friendly and you get there

it was dirty. the bath tub and kitchen was dirty

for the price, and loved the pet policy

laundry facilities on site. close location to food.

beds had cigarette burns all over them and said they didn t have any more because laundry wasn t done

also wouldnt give us quarters for the laundry so we had to go elsewhere to find quarters so we could wash our

room 408 was a smoking room with no ash trays and under the bed there was literally alot of trash as in soup

was a hidden 10$ a pet a night fee that would had added 150$ to our stay if we stayed the entire time

loved that you can use your bank card for the laundry facilities

*laundry room closed twice this week: on tuesday and closed again on friday thru sunday morning when

pet friendly

bathroom no hand towels ask at the front desk all are on back order what a joke drug use in the parking lot dont

room we had furniture was chewed up by a dog we do not own a pet the blinds were chewed up also

trash and cigarette butts throughout the parking lot

and drug sales in the parking lot all night long

i loved the stocked kitchen

it was a large room with a kitchen.

has the kitchen set up but no pots or pans or dishes

the location and the kitchenette

fridge broke wifi didn't work pool out service

also, we didn t need laundry services, snack machines, or the ice machine, but if we had, they were two

nice to have laundry available

was no laundry product vending machine in laundry room, i asked front desk where the laundry room was when

fitness center is too tiny

they also do allow pets for $100 and charge $250 if you smoke in the room

how ridiculous to work out while someone is doing laundry in the same space

breakfast setup was nice and always clean

fact that you need your room key to use ev chargers

building was a bit cold didn't enjoy parking in back

wish the pool opened a little earlier because we checked in late and thought we would swim after breakfast

would like to see microwaves in room also some type of laundry facilities

the dishes were dirty and the bed laundry was dirty

no tub, or laundry.

no laundry riom

needed laundry facilities on this trip, though i rarely do, but it would have been nice

overslept for the breakfast and the woman in charge was putting everything away

pool was a nice size

clean property, easy parking and access

clean rooms and a nice pool

friendly employees, clean room, good breakfast.

they said there were some in laundry but it wasn't ready yet

plates of food left in the hallway from room service at checkin, 6pm and the morning after

requested room service and only received 1 of 4 nights

plenty of parking around hotel

pool was cold

the laundry and gym areas were well appointed and clean

kids knocking on my door

pleasantly surprised to see hot items on what we expected to be a continental breakfast - the egg sandwich was

property not crowded with tourists, loads of kids, etc, since it’s a bit off the beaten path

that charged 100.00 extra for my pet when we checked in

no laundry facilities

they were very clean and the breakfast was amazing

the breakfast and the room

the bed was comfortable. convenient parking. lobby was very welcoming.

good parking

convenient, price,staff,laundry room

the wifi keeps dropping so it's hard to skype my love

10 year-old son was a little disappointed in the free morning breakfast: nothing for him to drink

i like the fact that the rooms had kitchenette. and that it was pet friendly.

but anyway we had the studio room with kitchen so the need for a big breakfast was not there for

the laundry facility could be cleaner than current status, the machines were quite dirty inside

that the pool was closed, but it was because of the pandemic, so we know there was little the hotel could do

the room it was all fantastic, there was 5 of us and the room was comfortable for us all and the pool and gym

it was all fantastic, there was 5 of us and the room was comfortable for us all and the pool and gym made it

the bar closed at 10 pm

that you had the accessibility to cook if you wanted to and do laundry.

the room was clean and the property was quiet. the laundry facility was nice to have available.

the staff very very accommodating and friendly the laundry lady!

having a kitchen

the rooms with kitchenette

nothing works: laundry machine, pancake machine, communal fridge, threadmill, all at of order

priced, nice rooms, pool, free parking, internet and free breakfast, courteous staff and convenient location

staff was friendly and my family enjoyed the pool.

breakfast was mediocre, but most hotels seem to be mediocre now.

didn't get a chance to eat the breakfast, got up too late

no room service or breakfast wasn't included

the last time we were there, there were a bunch of kids that used the pool the whole day saturday and the

bistro and the bar area, nice enviroment

pool was perfect

didn't have the netflix option in their tv. and wifi super slow

worn, frayed, mold in shower, stained mattress, rude staff, overflowing trash cans, dirty laundry on the floor

leaking from roof in work out room and middle of lobby with bins and signs/laundry bins collecting water

location was awesome. staff at bar and restaurant were awesome.

the price that we paid for these rooms, we were expecting the room service and swimming area

love the made to order breakfast, they also have happy hour for two hours which was a great way to interact with

the staff were helpful for questions about the wi-fi and change for the laundry

was comfortable and big and i had room for all of my 5 kids that came with me

the children enjoyed the pool and it was well maintained

perfect location for our kids birthday trip—close to fun activities

lots of running kids at 2am. but thats not the hotels fault.

maintenance person plowing the driveway helped me get out of the parking lot by using snow plow

bar was subpar they had a lot of different wines and about 10 different liquor choices and the

the water in the pool was warm enough to enjoy

needs more handicap parking. bar area should remain open till 11.

needs more handicap parking. bar area should remain open till 11.

also wanted to charge for wifi

of the gym equipment doesnt work only 2 bottles of water on checkin - but no other nights no cups in rooms

firstly i understand there is a pet fee, but $75 is excessive

convenient, quiet and pet friendly

parking

fire pit area, bed was comfy, good breakfast

the pool is very convenient for the kids

we re only there on the weekends and the breakfast was limited

coffee bar not run well. everything else was very well run

would of liked a complimentary breakfast of some kind

gym

the gym was big with lots of things to use and they had tvs mounted on the wall (my son used the gym)

friendly and helpfull staff, good breakfast, clean and comfy rooms, pool and gym are great;-) parking good

breakfast was really good

friendly and helpfull staff, good breakfast, clean and comfy rooms, pool and gym are great;-) parking good

no change machine for guest laundry.

laundry facilities too

breakfast, the room kitchen is well equipped, 2 days a week they have free dinner, the coin laundry

kitchenette, self-serve laundry area, clean bathroom

liked having in room toaster and 24 hour laundry and exercise access.

having laundry facilities available but a number of machines were out of order during our stay

room service didn t come at all during our stay.

at the bar could be much better

room service great! nicely updated! very clean

we enjoyed breakfast at the restaurant on site and enjoyed using the pool

pool could of been bigger but that was it other than that flawless

beds, nice pool area and clean hotel

the pool was very very warm and the hot tub was a plus

we were in the city already and were given an early check in

parking lot lighting is dim and lobby/bar is a worksite

the pool bathroom was nasty

kitchen facilities in the room didn't contain any flatware or plates

breakfast options below par on weekend,; advertised as full kitchen but no cooktop/stove

there were a lot of people that weekend should keep the pool towels always stocked

breakfast

laundry took coins but failed to start one dryer

laundry facility out of order

this extended stay has lots of land, lots of parking

plenty of parking

can't really think of anything other than maybe more of a breakfast.

pool was not available, the washer for self service laundry was unavailable and the rooms were clean but could

clean, great breakfast, great accommodations for the price!!

pool closed........had to book it to use.........

bed was hard as a rock,breakfast could have been better,parking wasn t too hot

hard to find a parking spot with trucks and trailers in a lot of the parking spots

they do have vending machines that work, ice, and a laundry area

first of arrived and there was dirty laundry baskets and take out food all in the parking lots

still have smoking rooms, and the bathrooms were spotless, with hot water

the price was way to high. i just wish i was allowed to take breakfast to the room to eat.

no breakfast

the laundry machines and dryers were new and free for guest use

parking lot was full, that wasn't great, but we figured it out

pool was crowded

no oven in the kitchen. couch was worn and not comfortable.

mostly the pool

friendly staff and great price! clean pool and laundry room!

breakfast still minimal.

the phone to our room was broken couldn t call the front desk to ask for wifi password it wasn t provided

parking

comfort and refrigerate and microwave parking space was good

no fridge, no microwave in room, laundry was 1 machine for the whole facility&

four nights and no room service

nice breakfast! clean and spacious room. the wifi is fast and spacious parking lot.

the parking lot is spacious

didn't take advantage of breakfast. location was very good for us.

on the second floor there is a laundry room with two washers & dryers

the laundry room was down

care for the very strong perfumey smell from the laundry i believe

need a laundry facility

pet friendly and friendly staff. the shower was great

allowed pets

i like that there was a small kitchen in our room

no breakfast

not much of a variety for what they provided for the grab and go breakfast

the free breakfast was lacking.

i really liked the fact that they had on site laundry facilities

said laundry for guests

was ok the only thing i didn't like was the room was by the laundry room and it was loud you could hear

the parking is terrible

the breakfast was very good, my entire stay was great!

there was a pool and gym

more breakfast items

breakfast was sub par

breakfast was good. lots of options. comfy beds. suite included a lot of extras. lots of room.

pool small no hot tub

only had one washer and one dryer for guest laundry for the whole hotel.

good location and helpful staff! wry convenient laundry!

great breakfast good

stains on the bed sheets and pillow cases and couldn t connect wifi up to ps4

there was a car on blocks in the parking lot of the next door hotel

for the price it was very clean. liked there was a nice laundry facility on the premise.

laundry facilities. not many hotels/motels have that and clean clothes are a must.

1 laundry room

the staff was friendly and i didn't have any bugs in my room plus they had a laundry

i liked how big the room was. laundry was good.

when i done laundry they had no change machine and the lobby desk said they dont give out change

i was then made to wait for one hour in the lounge, the lady told me she had to take care of laundry first and

especially in the basement near the laundry room

there are laundry facilities on site which come in handy

hotel was clean and staff was very friendly. room was perfect with a small kitchen in it.

bed wasn't too comfortable and there was no guest laundry on my floor.

the hotel was nice and the breakfast was plentiful

the pool was too cold for my kids (3 & 5)...especially for colder months

have the pool a little warmer.

friendly staff, clean, nice breakfast

we checked the gym too - handles on the treadmill were sticky

due to the fact this covid 19 is going on we couldn t get hot breakfast in the morning

they're nice rooms and the breakfast is great

no indoor pool

would have liked a couple more pillows. parking is not ideal.

there was trash everywhere outside... they had us in a room across from the laundry room

laundry machines and the ice machine were working and readily available anytime

more washers and dryers in the laundry room would have been great.

good location with nearby bar. wifi worked well. would stay again.

great customer service. excellent pet policy! first pet free, $15 for second pet.

he said ok, went in the laundry room and grabbed some out of the dryer i assume

the laundry area was clean, and appeared very affordable

to use hand towels for wash clothes because laundry was behind

the pool was small and it looked like it needed to be cleaned

there was not many parking due to parking lot constructions

paper beside the roll wr started with, more than just 2 towels for 3 people and a disposable laundry bag in

the kids were a bit too wild to be in the hot tub, i think they need to adjust the rules.

location close to cincinnati open, very clean, spacious room, hotel has a pool and a gym, nice staff, plenty of

the wifi is so fast

pool bathroom smelled bad and was dirty

(maybe a day working in the laundry would help her appreciate the job she has

no change machine in the laundry room and no hot tube

breakfast

staff was beyond friendly and the pool area was very clean and perfect

the pool area needs some updates on the ventilation.

my room was right next to laundry room

that s what i believe we were put in 107 on the first floor and right beside the hotel s laundry room

laundry $$$$$ only takes quarters an front desk had none

at front desk who changed our rooms because the one we were given was discussing and next to the laundry

) she states that their laundry guy did not show up and they did not have clean sheets except for 2 thick blankets

the breakfast provided and the laundry facilities

also box on condoms in front window by lobby (laundry room) really

where one washing machine and no drier was working up until wednesday when that too broke with my laundry in it

was only one elevator which took a long time to access and the laundry facility was closed for the entire duration

there's an outdoor pool for the nice weather days, gym, 24 hours expresso machine with different coffee options

the staff was friendly and smiling. liked the snack bar in the lobby. very nice room.

clean room great atmpsphere . bar on site. great parking.

we paid for breakfast with the room, wish we hadn’t, had to pay extra for kids to have pancakes

12$ for just cereal for kids is just ridiculous

pool hours great and outdoor seating area very nice

it also was nice that they offered breakfast, so we started our day off well

the pool and easiness of the staff

staff, clean and comfortable rooms, great breakfast

loved there breakfast

clean, well staffed and good breakfast

was someone in laundry room that looked like they were homeless and there to wash their clothes

the staff is amazing (especially the lady that does breakfast), its always clean and we always have a good

the pool & hottub are nice

wifi didn't hook up to my fire stick correctly

very clean. no signs of any bugs. no foul smells. pool and hot tub were clean and clear

laundry room on property is handy for longer stays and it was very clean

no breakfast, but free laundry was nice !!!

staff was great. room was nice comfortable and quiet laundry services.

thought there was a laundry area, but there wasn t

to enjoy as it is also serving as a quasi- houseless facility where people do their laundry and hangout and make

the fitness center, pools, and quiet rooms

restaurant was good but they need extended hours in both the restaurant and bar

pool was too small

the indoor pool was a hit with the kids

too many kids

the price of the hotel and the laundry room.

had just been one instance that could not be helped but the fire in the laundry room late at night, on thursday

laundry room needs updated and wi-fi little weak but all luther the ga easily over satisfied me

the staffs searched through the laundry, found it and returned

laundry on sight only a dollar wash and a dollar to dry very friendly staff

laundry machines could use a little clean up

very helpful staff. inexpensive nearby restaurants. onsite laundry facilities.

laundry facility on-site was awesome

the gym was nice and clean

very clean and good breakfast

breakfast gym and pool

pool wasn't available, no free breakfast, said if we liked something we could buy it and it would

t care for the breakfast choices so we just went to a restaurant

didn t like that the pool was so cold and the jets weren t that warm

no free breakfast included (you need to pay for it)

they advertise that there is laundry service on site/laundry room

this swimming pool we were promised the swimming pool and did not have one no place to do the laundry dishes

laundry in the hallways at 8pm, some disrepair in general, facilities need some work

laundry facilities were down continuously

was nothing that i didn't like except for the fact that they didn't serve breakfast because of covid

rude staff, filthy room, pool, ice machine, laundry room all out of order

the ice machine on the 4th floor as well as laundry facility did not work

they own a mop, but come to think of it, in all my visits have never seen a laundry or housekeeping cart

didn t get breakfast, the stay was amazing! they do need to fix the laundry dry don t work .

laundry room disgusting

the pool probably had 30 kids in it, one of which came up to me with no pants on in the water

great parking accomodations

put us in a room right next to a bar playing loud music at two in the morning

kids shouldn’t be allowed in the jacuzzi area after a certain time

wifi door card reader (key) would not work- manager card did not work either

in advance and put our two room on separate floors although i indicated 1 adult and multiple kids

complimentary wifi and breakfast. the kitchen area was very nice and a surprise to me.

the pool water was a bit cold. i could have used more hangers in the room.

it is pet friendly

pool was a little cool

fitness room of any hotel i have ever stayed in

parking lot was well lit, felt very safe and that is very important

bed comfortable; clean; delicious breakfast, convenient to other locations

friendly staff, early check in without hassle; early check out without hassle

breakfast lady.? an asset to you hotel.

the smell of marijuana was strong at the front desk at check in and as we passed the laundry room on several

only have you two small pillows and when my husband went to ask for another one that told them laundry was closed

friendly helpful staff, large clean room, ice and guest laundry, pool, breakfast

non smoking rooms

loved the swimming pool and other friendly guests

) no fridge or microwave, no coffee pot, no bag for dirty laundry

laundry facilities were not operating

completely ran out of towels even after they said they d give me some more once they finished laundry

they don't use laundry sanitizer so you are basically sleeping on someone elses germs as simple washing does

it has false advertising there no breakfast no laundry room it more like a motel 6 than a hotel

breakfast experience was not good, being out of lots of things, including spray for the waffle

great location. peace-full setting. friendly staff. great breakfast.

basic breakfast

of parking - easy access to restaurants and attractions

staff, the staff 3rd shift and breakfast

didn't offer laundry service, only coin laundry.

loved the kitchen!

breakfast was good and staff service great.

the breakfast was hot & delicious

nice pool

bathroom laundry items (towels, cloths, etc

the location, the staff, breakfast & the room

full kitchen was convenient and well stocked

salt water pool was small but lovely

social evenings and breakfast.

elevator, the fan unit in room was noisy and there was no hand soap at sink dispenser or a soap bar available

i was given a room surrounded by families with little kids

i thought it was strange that they did not have room service on the weekend.

the bar was closed the entire stay

nice pool and modern spacious room

breakfast, ready made very dry scrambled eggs, ev chargers only catering tesla

limited breakfast

parking was a little tight as the place was booked

could work on a better breakfast for the price of the stay other then that every thing else was great

breakfast area was spacious and tables spread out-i didn t feel jammed in next to people,

noises all night but we couldn t unplug it because it had 4 inch thick ice in the back, the wifi didn t work

wasn t a lot of parking due to two large tour buses parking across the majority of the parking spaces in the

very clean and comfortable, plenty of parking. great breakfast. staff were very friendly.

staff at breakfast was so nice and friendly it reminded you of being a young child at your grandmothers

the pool was very cold & we missed the hot tub. we still had a great time!