nice pool and modern spacious room

charging $8 for a cold breakfast for kids who are 5 and 8 is way too high and uncalled for

some rooms are in need of maintenance and update. extra charge for wifi.

i was given a room surrounded by families with little kids

picked the hilton garden inn because of the food service and bar

had just been one instance that could not be helped but the fire in the laundry room late at night, on thursday

the staffs searched through the laundry, found it and returned

the price of the hotel and the laundry room.

laundry room needs updated and wi-fi little weak but all luther the ga easily over satisfied me

laundry on sight only a dollar wash and a dollar to dry very friendly staff

they advertise that there is laundry service on site/laundry room

laundry in the hallways at 8pm, some disrepair in general, facilities need some work

laundry facilities were down continuously

this swimming pool we were promised the swimming pool and did not have one no place to do the laundry dishes

the breakfast is good, the wifi is fast

didn t get breakfast, the stay was amazing! they do need to fix the laundry dry don t work .

laundry room disgusting

rude staff, filthy room, pool, ice machine, laundry room all out of order

they own a mop, but come to think of it, in all my visits have never seen a laundry or housekeeping cart

the ice machine on the 4th floor as well as laundry facility did not work

more washers and dryers in the laundry room would have been great.

laundry machines and the ice machine were working and readily available anytime

there was trash everywhere outside... they had us in a room across from the laundry room

even with a smoking room, the place still felt clean.

great customer service. excellent pet policy! first pet free, $15 for second pet.

kids running around the hotel

the fitness center, pools, and quiet rooms

too many kids

the fitness center, pools, and quiet rooms

it was packed with kids and it was a nuisance.

paper beside the roll wr started with, more than just 2 towels for 3 people and a disposable laundry bag in

no parking slots available

not a big deal but would have liked the swimming pool water to be a little warmer.

my kids loved it too

you couldn't tell pets were allowed ro

at front desk who changed our rooms because the one we were given was discussing and next to the laundry

laundry $$$$$ only takes quarters an front desk had none

i walked upstairs and brought my own down, he was handing another gentleman pool towels from the laundry room

that s what i believe we were put in 107 on the first floor and right beside the hotel s laundry room

asked front desk for more towels and was given a bath mat and told he wasn t there to do the laundry and

was someone in laundry room that looked like they were homeless and there to wash their clothes

shower water pressure was amazing, comparable to ocean casino resort in atlantic city that i frequent often

the loud kids yelling

there was plenty of parking

love the comfort and cleanliness of the room & the breakfast!

he said ok, went in the laundry room and grabbed some out of the dryer i assume

to use hand towels for wash clothes because laundry was behind

the laundry area was clean, and appeared very affordable

very clean!great location!slept well! breakfast was good!

with free parking and convenience to restaurants, shopping, etc

there was laundry facilities on the premise

no breakfast, but free laundry was nice !!!

to enjoy as it is also serving as a quasi- houseless facility where people do their laundry and hangout and make

staff was great. room was nice comfortable and quiet laundry services.

laundry room on property is handy for longer stays and it was very clean

breakfast buffet was great - more like an upscale hotel

pool was cold breakfast wasn t great staff wasn t very friendly room had an odor when we

children were excited about the pool and a pump or something was out , which made the pool freezing

pool was out of order as well

breakfast was delicious

the bar was a great place to hang out in the evenings.

12$ for just cereal for kids is just ridiculous

the hotel had ample free parking

parking was limited

i know nicer hotels doesn't do free breakfast, but i actually like even the go bags with a cereal bar and bottle

(maybe a day working in the laundry would help her appreciate the job she has

no change machine in the laundry room and no hot tube

the pool area needs some updates on the ventilation.

clean, new, friendly staff, quick check in. comfortable bed, large room, warm breakfast

plenty of parking, close to shopping, restaurants, etc

i have a gluten allergy and no options were available for the breakfast included in our purchase

breakfast person just made it a bit uncomfortable when getting breakfast

like that breakfast was included, and also everything ran smoothly

breakfast experience was not good, being out of lots of things, including spray for the waffle

not enough time to try breakfast

didn't offer laundry service, only coin laundry.

staff friendly ac worked well bathroom nice king bed nice kitchen nice

i asked if the bar would be open and was told it opened at 5pm and then shortly after that was told it would

delicious breakfast included, safe zone to stay in with your family.

breakfast was just ok

there no laundry bag available to place dirty clothes in

fitness room did not have any way to weight train

property was vey clean , i loved the rooms lay out , good food for breakfast and wifi was highly reliable

i like the jacuzzi and no one in the pool just me.

the breakfast was great. the room was nice and modern

no fridge, no microwave in room, laundry was 1 machine for the whole facility&

is clean, the staff is always welcoming,and friendly, and the breakfast is a huge plus

very clean, friendly staff convenient location, free parking.

that it set on a hill and there was plenty of parking. also it is close to the interstates.

the morning breakfast was great !!

workout room with peloton bike and other treadmills/weights etc/beautiful pool

in elevator, short on towels and when requested needed to go to front desk to get them (no room service) mold

breakfast bar was. good and reasonable

bar and made to order breakfast

the rooms were spacious/ bed was great. parking is good.

poor wifi signal

great service. quickly moved me to a new room after some wifi challenges. very nice rooms.

the last time we were there, there were a bunch of kids that used the pool the whole day saturday and the

there pool could have used more attention

the staff was very friendly. my kids loved the parrot!

convenient, price,staff,laundry room

needs better breakfast!

i m a petite woman and the towels barely wrapped around my frame- let alone a man or regular sized person

have appreciated more options for breakfast

free parking

would like to see microwaves in room also some type of laundry facilities

they didn t have a laundry room, but they were very helpful when it came to locating one.

needed laundry facilities on this trip, though i rarely do, but it would have been nice

no laundry riom

not sure if it was the laundry facilities, just a lot of banging noises and maybe a washing machine was being

the gym was big with lots of things to use and they had tvs mounted on the wall (my son used the gym)

breakfast was really good

the indoor pool water was too cold.

pool was very cold and when i asked the staff about it they just said the maintenance guy wasn't in

the pool was very cold.

room was very comfy, but the shower was iffy -- no bar or wall recesses to hold on to, water pressure was low

the kids stayed entertained

it was my first time visiting there, i really enjoyed the wonderful layout for kids and adults for fun activites

we loved the waterpark and the outdoor pool area

the kids activities were fun for the grandkids

had a 24 hr gym, laundry, and our room even had a full kitchen area including a dishwasher, stove and fridge

laundry facility was a big plus

liked having in room toaster and 24 hour laundry and exercise access.

kitchenette, self-serve laundry area, clean bathroom

laundry facilities too

how ridiculous to work out while someone is doing laundry in the same space

indoor elevator. bed was comfortable. nice grab & go breakfast.

there is a free parking. it's easy to find.

they had a lot of choices for the breakfast bar

would love it to have an indoor pool for the rainy days

nice to have laundry available

also, we didn t need laundry services, snack machines, or the ice machine, but if we had, they were two

was no laundry product vending machine in laundry room, i asked front desk where the laundry room was when

comfortable room, delicious breakfast

they also do allow pets for $100 and charge $250 if you smoke in the room

the kitchen had 2 plates and 2 cups other than that nothing to cook with not even a butter knife was

liked a full kitchen, comfortable bed, cleanliness

modest acomodation, but very clean and functional (specially the mini kitchen)

having kitchen facilities

had a small kitchen and refrigerator which would be nice if staying longer

nothing works: laundry machine, pancake machine, communal fridge, threadmill, all at of order

it is unfortunate they don't have onsite parking but the valet attendant was great.

the room was very clean, the pool was open, (it is a smaller pool) breakfast was awesome

priced, nice rooms, pool, free parking, internet and free breakfast, courteous staff and convenient location

breakfast was mediocre, but most hotels seem to be mediocre now.

the laundry facility could be cleaner than current status, the machines were quite dirty inside

it was all fantastic, there was 5 of us and the room was comfortable for us all and the pool and gym made it

that the pool was closed, but it was because of the pandemic, so we know there was little the hotel could do

breakfast selections were abundant and delicious

breakfast ended too early (9am) and the internet was spotty.

that you had the accessibility to cook if you wanted to and do laundry.

the staff very very accommodating and friendly the laundry lady!

the room was clean and the property was quiet. the laundry facility was nice to have available.

there were people in handicap parking spaces with no handicap placard or license plate

i did not eat breakfast at the hotel.

advertisement stated whirlwind pool there is no whirlpool at this property

clean. easy to get around. has a pool

fire pit area, bed was comfy, good breakfast

we re only there on the weekends and the breakfast was limited

it didnt have a continental breakfast but i knew that making the reservations

no laundry facilities

good parking

everything from the parking lot to the room to thebreakfast and also the workers of the hotel.

hotel refused to plow or shovel snow from the walk way or parking lot so we could exit safely

only complaints no pool/fitness center

the laundry and gym areas were well appointed and clean

didn't have any bad experiences, but i do know the pool was closed when we were checking out

kids knocking on my door

kids knocking on my door

love the microwaveable breakfast combos.

worn, frayed, mold in shower, stained mattress, rude staff, overflowing trash cans, dirty laundry on the floor

leaking from roof in work out room and middle of lobby with bins and signs/laundry bins collecting water

entry building door by the blu bar was not locked during the night (after 12 midnight)

room was clean. parking was available. the water pressure in the shower was nice and strong.

parking lot was rather full.

to the main building and they said they didn t have any, and he directed me to the employee laundry room and

staff told me i could not get clean towels cause it wasn't laundry day

quiet, kind, helpful staff, good breakfast, laundry facilities!

one laundry room for a hotel that has a lot of rooms

check in process, friendly staff, easy to access room, clean, parking, laundry room, breakfast

parking lot felt like driving on pot hole back roads

convenient location. nice breakfast. very clean.

to kings island and the free breakfast was decent

nice,friendly staff. great breakfast every morning and nice rooms.

1st floor bed and sheets very comfortable large tv and refrigerator breakfast was very good

laundry facilities available with one washer and dryer

) i also like the fact that the comfort suites had coin laundry if one ever needed to do laundry

loved that the free breakfast had a variety of food that everyone in my family could enjoy.

one of the cleanest rooms excellent breakfast selection all staff excellent

limited parking.

wasn t very clean. had an odor similar to damp laundry in the halls

the room was directly next to the laundry room

was no laundry facility just a single washer and single dryer both very small and cost 2

cleanliness, socks on the floor near laundry. hole in the bathroom wall. doors to rooms dirty.

i liked the pool and laundry room

getting a whiff of it all night which kept me awake all night 5) the manager needs to provide the laundry staff

laundry service

the laundry was washed in some kind of chemical that caused an allergic reaction to myself

there were several different options for breakfast - which were delicious

the breakfast was better then what i ve ever experienced at any other hotel

it had a laundry area

laundry

shower had good water pressure. laundry facility in the hotel. beds were comfortable

the night manager told me to put the linen in the main laundry

like the laundry across from the room, very convenient, very good price to use

pool was a little small and closed early, but still good

breakfast was great

for a day of upgraded wifi but only got 4 hours worth

the pool area had a haze, almost as if the ventilation system wasnt working.

i was told on expedia that the pool was open but when we got there it wasnt open

breakfast in a bag encouraged the customers to take the food as they left

pool was a nice size

the room and hotel was modern and breakfast and pool

we used the ev charger, which was one of the reasons we chose this place

conditioning unit in room was noisy and we could hear more noise from the hallway and parking lot

also box on condoms in front window by lobby (laundry room) really

where one washing machine and no drier was working up until wednesday when that too broke with my laundry in it

was only one elevator which took a long time to access and the laundry facility was closed for the entire duration

the breakfast provided and the laundry facilities

small parking lot. road noise from outside heard in room

a great breakfast, pool, workout facility, a basketball court was a plus, and laundry facility

salt water pool was nice.

great location. pool was wonderful. hot breakfast was awesome!

breakfast is excellent

the current covid-19 situation, breakfast was mostly packaged

trash and cigarette butts throughout the parking lot

and drug sales in the parking lot all night long

loved that you can use your bank card for the laundry facilities

*laundry room closed twice this week: on tuesday and closed again on friday thru sunday morning when

pet friendly

had to take our own trash out and only one device was able to use the wifi

bathroom no hand towels ask at the front desk all are on back order what a joke drug use in the parking lot dont

very helpful staff. inexpensive nearby restaurants. onsite laundry facilities.

laundry facility on-site was awesome

laundry machines could use a little clean up

parking was free and breakfast was included

breakfast was very good

the free breakfast was lacking.

breakfast was the only thing, not much of a choice.

not much of a variety for what they provided for the grab and go breakfast

wifi

that we had to ask for kitchen equipment.

beds had cigarette burns all over them and said they didn t have any more because laundry wasn t done

laundry facilities on site. close location to food.

also wouldnt give us quarters for the laundry so we had to go elsewhere to find quarters so we could wash our

liked that wifi was included

was a hidden 10$ a pet a night fee that would had added 150$ to our stay if we stayed the entire time

the breakfast it's needs more to choose from

i could actually manage a healthy breakfast on the few choices there were

breakfast could be better

i got the manager he told him to stop three o'clock in the morning when they came back from the bar

breakfast a bit limited.

front desk clerk also covered breakfast set up and the laundry room

i liked that there was a pool and the tv had good channels.

opened the breakfast area 30 minutes early for us since we had an event we needed to get

we asked for a non-smoking room

no pool

wifi is a bit slow.

thought i would be disappointed because when i called for early check in it was not available, however, i was

didn t like that the pool was so cold and the jets weren t that warm

pool was closed which was the reason i booked it

breakfast gym and pool

staff, cleanliness, breakfast and location.

no free breakfast included (you need to pay for it)

location to the laundry services - stuffy near it

laundry is convenient

no blanket for cough bed, floors was dirty when we got there, tolit sits so low to the ground, laundry was on

laundry facilities were perfect and loved that they accepted credit cards

the convenience of the onsite laundry facility

i really liked the fact that they had on site laundry facilities

said laundry for guests

was ok the only thing i didn't like was the room was by the laundry room and it was loud you could hear

anytime you have a game console it s impossible to connect to the wifi

the staff was so amazing, the location was very convenient, the property was so clean and breakfast was set

nice variety on breakfast offerings and breakfast attendant tina does a great job

pool closes at 10pm

no eggs at breakfast

very difficult to make a left turn when exiting the parking lot

the hotel is surrounded by current construction. could use a bit more parking lot.

front desk says can't make change for laundry

the gym was great. the laundry was great. the customer service was awesome.

hot tub and indoor pool open late. friendly staff. good breakfast.

the gym was great. the laundry was great. the customer service was awesome.

parking lot is a bit congested

i did not like was the fact that we were doing laundry and someone stole all of wife's clothes that she just

coin op laundry

there was this one family that has lots of children that would throw rocks in the parking lot and they would

asked for a non smoking room, which is what i apprentice received, but there was an ah tray in the room when i

the smell of constant cigarette smoking in

laundry is old machines

they have a nice breakfast area and really appreciated they had laundry appliances available

bed and wifi. coffee in lobby

smelled clean, great breakfast selection , very comfortable hotel staff very friendly

friendly staff and breakfast was good

thing i don't like is laundry room needs new washer and dryers also upgrade shampoo lotion conditioner to all

the location and the pool

continental breakfast was quite good

in the outdoor sitting area and the small stones that were painted over at the bottom of the pool

spacious room with a full kitchen.

evening meal was great to take the kids to, a little for everyone

the kids loved the pool and hot tub

oh, the breakfast/dinner was very good also

the kids loved the pool and hot tub

pool area with kids until late night

facilities laundry pool etc are in the same building and the facility is clean enough for a person with

the desk attendant on 3/23 was sorting laundry on the restaurant tables when i was checking out

like the updates, more modern rooms, pool, laundry and exercise space

loved the laundry service even though a little pricey

laundry room was completely out of service

fenced parking lot

just across the parking lot at tru my room was 20

the wifi needs to be better

parking could have been clearer of snow out of the way

that are usually included in other hotel packages are not, such as breakfast (extra charge) and wifi (password

our room was near the laundry room

pool, exercise room, laundry, pet friendly, pool table, all day coffee, and daily breakfast

more washer and dryer for the guest cause one is not enough- took me almost 4 to 5 hours to do laundry and had

parking laundry needed it's own app with a min load amount that was more than the cost if

i love the fact that there was a 24hr laundry facility

that is all i liked oh yeah laundry room that was ok

nothing, no parking for truck and trailer.

i like the location and wifi

for cash deposit of $100 for a hotel with people doing drugs in the parking lot and some questionable ladies if

no parking for truck and trailer.

kids running and screaming in hall

lobby smelled great. nice and clean. plenty of parking. staff is super nice and helpful.

wifi door card reader (key) would not work- manager card did not work either

the pool probably had 30 kids in it, one of which came up to me with no pants on in the water

kids shouldn t be allowed in the jacuzzi area after a certain time

the staff were helpful for questions about the wi-fi and change for the laundry

the children enjoyed the pool and it was well maintained

were too small for it being a suite, and the indoor heated pool was cooler than my outdoor pool at home

breakfast options were great as well

pool, fitness center, and breakfast buffet wasn't open but that wasn't the hotels fault

having laundry facilities available but a number of machines were out of order during our stay

all night in hallway bye our room sat night my wife and i couldn't get a good night sleep due too kids playing

we enjoyed breakfast at the restaurant on site and enjoyed using the pool

remodeling and it's a sliding glass door that leaves no privacy if you have friends, family, or kids in the room

we were traveling with two young kids

needs more handicap parking. bar area should remain open till 11.

cost of the pet charge. double what other properties charge

breakfast was awesome! gym was clean and spacious.

i was surprised by an additional $75 fee for my pet

convenience of parking at the back of the building and walking right into the elevator lobby

good location. ice and laundry a plus. comfortable bed.

no breakfast but there’s an absolutely amazing mexican grocery store across the street so it’s

old, dirty run down place, with a parking lot which may as well be gravel

the outside parking lot was dirty.

parking was great

could use a laundry facility within the hotel.

didn't make breakfast! pool was great for the kids

was what my kids call bougie the only thing that got me was the pool looks so much bigger in the pictures

bar has some decent beer, whiskey offerings

breakfast

did need more towels and washcloths than was provided, but were able to get them from laundry

the ice machine on my floor was out of order and the laundry vending machine was out of order

kids running around in the hall late at night and being near the laundry room.

laundry room is all coin operated with not coin machine or atm on site

i also am a fan of the laundry room that is just the perfect size and convenience for me to do loads of laundry

beds, nice pool area and clean hotel

bar area could stay open later for socializing

before check out and our room key card was already shut off and wouldn't allow us to access the pool

the pool was very very warm and the hot tub was a plus

parking lot lighting is dim and lobby/bar is a worksite

has laundry and basketball court and outside

ice maker,nice stove with oven,wifi worked well,had good cable tv channels,also offered breakfast,laundry

on the rules such as when to expect cleaning services, the location other amenities such as laundry room, fees

had something stolen from laundry room, and there is not enough room to stay in there while doing laundry

they had no one to do laundry

the laundry machines and dryers were new and free for guest use

setup was great for families, spacious, separate bedroom area, kitchenette

was really good and it looked good and smelled amazing and tasted good the kitchen staff was quite but kept the

we enjoyed the little gym and hot tub, and appreciated the fact that a fantastic donut shop was just a mile or

it is exceptionally clean, the staff is friendly and since covid, they had to change to a bagged breakfast,

pool was not available, the washer for self service laundry was unavailable and the rooms were clean but could

bonnie, the breakfast server, was exceptionally friendly and helpful

is very friendly as well as breakfast staff and food is good

also, the pool was closed and there was nothing about that before or after booking on the site

plenty of handicapped parking

they said there were some in laundry but it wasn't ready yet

i tried to go to the gym next to the pool but some if the machines there wasn't working(all the peddling machines

i used the pool each of my four days

hot tub, restaurant/room service was expensive and unknowledgeable of menu

having to pay for breakfast.

the pool water was a bit cold. i could have used more hangers in the room.

the kids were disappointed but i didn't feel comfortable letting g them get in that water

too bad the wifi was so hard to sign on to.... i basically gave up on it!

breakfast was very good

room was very nice. spacious but cozy and the kitchen layout was great.

dogs that employee had to run to laundry room for safety

it was dirty. the bath tub and kitchen was dirty

for the price, and loved the pet policy

kitchenette didn't have any dishes at all so know you have to take your own

it says it's pet friendly and you get there

clean, friendly, caring, good breakfast, great rooms

breakfast was delicious, pool was nice, beds were comfortable

friendly staff, good breakfast, fast wifi, super fast check in and check out, good size rooms

pool was down the first night

wasn t a lot of parking due to two large tour buses parking across the majority of the parking spaces in the

) no fridge or microwave, no coffee pot, no bag for dirty laundry

it has false advertising there no breakfast no laundry room it more like a motel 6 than a hotel

laundry facilities were not operating

completely ran out of towels even after they said they d give me some more once they finished laundry

they don't use laundry sanitizer so you are basically sleeping on someone elses germs as simple washing does

only have you two small pillows and when my husband went to ask for another one that told them laundry was closed

friendly helpful staff, large clean room, ice and guest laundry, pool, breakfast

the smell of marijuana was strong at the front desk at check in and as we passed the laundry room on several

parking, location

king room with spa tub is in the part of the room where the pull out couch is so couldn t use because had