there no laundry bag available to place dirty clothes in

the pool area was very dark. it needs more lights or better lights

breakfast is hot with a great variety eggs, sausage, biscuits with gravy, sometimes omelets, plus

parking could be better but that s not that big of deal.

there was a variety of restaurants within minutes of the hotel, in fact one almost in the hotel's parking lot

a great breakfast, pool, workout facility, a basketball court was a plus, and laundry facility

pet fee was not advertised

breakfast started a little late, but can't complain for what we paid.

rooms are spacious, linens are all luxurious; & breakfast great

and it was clear those above us had kids, which isn t their fault or problem hotels should be maintained

the peace and quiet. the pool and fitness center!

we had super upset kids who had been looking forward to swimming all week

trouble with the wifi - i was at the long end of the hall on the second floor, and it didn't seem to fully

it was very clean and the pool was very warm.

bar food quality was disappointing

parking was really full

very clean. great pool area. super nice staff

paid this price because it had a pool for the kids

the inside pool was the best way to end every night

though we stayed during covid 19 and the pool was closed we still had a wonderful stay

have a laundry service

daughter and i stayed for a soccer tournament/showcase, and really appreciated the laundry facilities after a

the breakfast was great and there was a variety of fruits and other food to choose from

lobby was very nice the staff very friendly the beds very comfortable the breakfast was great

yes, the room itself smelled like mildew tv was blurryanslig no room service after two days called the front

disappointed there wasn t a laundry room for guest. also, floor in room dirty.

the laundry staff were extremely loud early in the morning and i had to ask them go please be quiet

very peaceful and the ac worked fast. pet friendly.

the pool could have been a little more cleaner

parking, but that's temporary due to added on construction

laundry machines could use a little clean up

very helpful staff. inexpensive nearby restaurants. onsite laundry facilities.

laundry facility on-site was awesome

breakfast hot bar not well stocked, at least 15 min between refills from empty.

didn't have breakfast there so i'm unable to comment on breakfast, the room was amazing

where one washing machine and no drier was working up until wednesday when that too broke with my laundry in it

also box on condoms in front window by lobby (laundry room) really

was only one elevator which took a long time to access and the laundry facility was closed for the entire duration

the breakfast provided and the laundry facilities

amount of parking could ve been better but still wasn t bad

the food at breakfast wasn't that good.

front desk was responsive when we needed the wifi password

great state of the art hotel nice staff plenty of parking

that the pool wasn t open for my kids

did not like the wifi, it was very difficult to connect and reconnect each day

no fridge, no microwave in room, laundry was 1 machine for the whole facility&

mold on the ceiling, the tub stopped up while showering cause dirt to get on your ankles, no room service so

easy check in, plenty of parking, located close to restaurants and stores. clean, spacious room.

rooms were not clean, my pillow case had mildew all over one side they did not pick up our room service order

15 min drive was not too bad and free parking

like them location was good friendly style room was comfortable and i like the the kitchen and the island in

the breakfast was lackluster and offered nothing gluten-free

the only thing i wish they had was a hot breakfast

especially if it's an extended stay, as there is a kitchen area to utilize if need be

wifi

i also like that there is a laundry facility on the premises

the guest laundry room was ran down and looked dirty

were very polite room service was there every morning to change out laundry and clean the room they were helpful

the room was clean and we got a parking spot right in front of our room on the downstairs floor.

the evening the employees pull chair from their room to o parking lot and talk among the group, everyday that

in explaining times of breakfast, the swimming pool location and hours, where i could do my laundry, etc

laundry was fresh and clean.

we didn t use the pool, laundry, or fitness room but nice to have the option

we had to go down the road to do laundry because the washer and dryer was in use

she was thorough in explaining times of breakfast, the swimming pool location and hours, where i could do my

it has false advertising there no breakfast no laundry room it more like a motel 6 than a hotel

completely ran out of towels even after they said they d give me some more once they finished laundry

they don't use laundry sanitizer so you are basically sleeping on someone elses germs as simple washing does

laundry facilities were not operating

) no fridge or microwave, no coffee pot, no bag for dirty laundry

pool area was clean and inviting

breakfast not being included in the price

this was a great hotel. very family friendly. nice pool. great stay!

close, loved the pool. the rooms were very nice

i had to go get an air mattress for my kids to sleep on

kitchenette, self-serve laundry area, clean bathroom

no change machine for guest laundry.

the shining star was the laundry though, which has loads of machines which can be paid for and operated by an

had a 24 hr gym, laundry, and our room even had a full kitchen area including a dishwasher, stove and fridge

the laundry room was clean

location clean great breakfast friendly staff

plentiful parking and some good restaurants nearby

gym

parking was free

the gym was big with lots of things to use and they had tvs mounted on the wall (my son used the gym)

the smell of marijuana was strong at the front desk at check in and as we passed the laundry room on several

only have you two small pillows and when my husband went to ask for another one that told them laundry was closed

friendly helpful staff, large clean room, ice and guest laundry, pool, breakfast

there was nowhere to sit outside other than by the pool .

tv picture was bad, more or better pillows, pool should be open later

leaking from roof in work out room and middle of lobby with bins and signs/laundry bins collecting water

worn, frayed, mold in shower, stained mattress, rude staff, overflowing trash cans, dirty laundry on the floor

the price that we paid for these rooms, we were expecting the room service and swimming area

there was construction trailers in the back parking lot, but the front & inside was

the staff was friendly. the room was clean and spacious. the breakfast was good.

the room was clean and the property was quiet. the laundry facility was nice to have available.

that you had the accessibility to cook if you wanted to and do laundry.

the staff very very accommodating and friendly the laundry lady!

was able to accomodate me with an early check in - i used the room to have a meeting with 5 other people, two

my only complaint : the damn back door to the parking lot

nothing works: laundry machine, pancake machine, communal fridge, threadmill, all at of order

clean, nice area, pool

breakfast was mediocre, but most hotels seem to be mediocre now.

the room was very clean, the pool was open, (it is a smaller pool) breakfast was awesome

the pool was loud and full of people but only 4 cars in parking lot

indoor pool and breakfast were nice

lot of the guests were at breakfast in bare feet or with no shoes on

clean rooms, nice indoor pool . has bar services too!

nice staff throughout and also liked the pool and gym

i wasn't a big fan of their eggs for breakfast, but other than that it was a great place.

the laundry facility could be cleaner than current status, the machines were quite dirty inside

was no breakfast buffet there was no gym no pool no staff to clean the rooms everything was very poor

excellent brand new hotel with great staff and hot pool ! cool designs and workspace.

the breakfast.

easy parking / friendly staff / very nice breakfast

the laundry and gym areas were well appointed and clean

unsupervised children in the pool and kids running in the hallways

the kids loved the pool. wonderful breakfast especially the oatmeal with fresh blueberries.

didn't have any bad experiences, but i do know the pool was closed when we were checking out

pool heater was not working, so kids couldn't swim. shower temp was hard to regulate.

no laundry facilities

good parking

beds and a nice pool

love the waffles at breakfast, and overall a great breakfast

the pool was cold

bathroom laundry items (towels, cloths, etc

were disappointed in the breakfast

location seemed like an up and coming neighborhood but our car was safe in the adjacent parking lot

breakfast, parking is kind of limited, but great location

pool could have warmer. it was a little chilly

could work on a better breakfast for the price of the stay other then that every thing else was great

breakfast area was spacious and tables spread out-i didn t feel jammed in next to people,

quickly breakfast was replenished with the amount of guests eating

limited breakfast

breakfast, ready made very dry scrambled eggs, ev chargers only catering tesla

convenient, quiet and pet friendly

also wanted to charge for wifi

parking

the bar wasn t open

if there was anything i could say, is that when we arrived, there was a used bar of soap in the shower and some

there was trash everywhere outside... they had us in a room across from the laundry room

more washers and dryers in the laundry room would have been great.

laundry machines and the ice machine were working and readily available anytime

we also didn't particularly care for the fact that there were smoking rooms as the smell was noticeable in the

good to know she kept an eye on the parking lot

convenient, price,staff,laundry room

free parking

people argued in the parking lot for 3-4 hours outside my window and nothing was done about it but maybe the

it was clean, safe, had plenty of parking and big spaces to park in while getting luggage.

i like the fact that the rooms had kitchenette. and that it was pet friendly.

laundry on sight only a dollar wash and a dollar to dry very friendly staff

had just been one instance that could not be helped but the fire in the laundry room late at night, on thursday

the price of the hotel and the laundry room.

the staffs searched through the laundry, found it and returned

laundry room needs updated and wi-fi little weak but all luther the ga easily over satisfied me

kitchen area was clean and had the basics like plates, glasses, mugs, and cookware

liked a full kitchen, comfortable bed, cleanliness

the kitchen had 2 plates and 2 cups other than that nothing to cook with not even a butter knife was

has the kitchen set up but no pots or pans or dishes

it was a large room with a kitchen.

paper beside the roll wr started with, more than just 2 towels for 3 people and a disposable laundry bag in

from the lady at the front desk at night to the cleaning lady's and the breakfast and morning desk person we

location close to cincinnati open, very clean, spacious room, hotel has a pool and a gym, nice staff, plenty of

everything is excellent!! the staff,food,drinks,rooms and the pool/spa are excellent

location, good wifi, free parking and food

i walked upstairs and brought my own down, he was handing another gentleman pool towels from the laundry room

my room was right next to laundry room

that s what i believe we were put in 107 on the first floor and right beside the hotel s laundry room

asked front desk for more towels and was given a bath mat and told he wasn t there to do the laundry and

) she states that their laundry guy did not show up and they did not have clean sheets except for 2 thick blankets

how ridiculous to work out while someone is doing laundry in the same space

comfort, staff, price, location, parking....

swimming pool needs some tlc.

they had a lot of choices for the breakfast bar

building was a bit cold didn't enjoy parking in back

staff was extremely polite and gave me a tour of the pool and fitness areas.

hotel, friendly staff, location, pool and exercise facility

location and proximity to cinci open. lobby and bar were great too.

kids running around the hotel

the indoor pool was a hit with the kids

to use hand towels for wash clothes because laundry was behind

he said ok, went in the laundry room and grabbed some out of the dryer i assume

the laundry area was clean, and appeared very affordable

great pool

large group playing corn hole with loud music playing in the parking lot after 11pm

needed laundry facilities on this trip, though i rarely do, but it would have been nice

the dishes were dirty and the bed laundry was dirty

not sure if it was the laundry facilities, just a lot of banging noises and maybe a washing machine was being

no laundry facility. lights in bathroom didn't work. a/c made noise all night. no luggage carts

no laundry riom

was someone in laundry room that looked like they were homeless and there to wash their clothes

wifi didn't hook up to my fire stick correctly

main hallway is connected to the pool and lots of kids were running in and out of the pool soaking wet so the

the pool & hottub are nice

bed and bedding, and wifi

also, we didn t need laundry services, snack machines, or the ice machine, but if we had, they were two

was no laundry product vending machine in laundry room, i asked front desk where the laundry room was when

nice to have laundry available

the carpet was ripped and old

clean, friendly, comfortable, nice breakfast. pool was warm, nice volleyball/bb court.

laundry facilities were down continuously

this swimming pool we were promised the swimming pool and did not have one no place to do the laundry dishes

laundry in the hallways at 8pm, some disrepair in general, facilities need some work

they advertise that there is laundry service on site/laundry room

the room was big and spacious with a nice little kitchen

didn t get breakfast, the stay was amazing! they do need to fix the laundry dry don t work .

they own a mop, but come to think of it, in all my visits have never seen a laundry or housekeeping cart

the ice machine on the 4th floor as well as laundry facility did not work

laundry room disgusting

rude staff, filthy room, pool, ice machine, laundry room all out of order

we spent a lot of time in the pool, which was great, and used the laundry as well

the lights are dim and the main light in the kitchen only had one of the two florescent bulbs working

the hotel was just listed as pet friendly

the kitchen area went perfect with the moet and remy

our kids love the pool

clean, well staffed and good breakfast

location, great breakfast and clean hotel

clean and breakfast was the best!

staff, clean and comfortable rooms, great breakfast

the indoor pool was closed

12$ for just cereal for kids is just ridiculous

and to pay so much for a room, you would think the wifi would be free but it wasn't

wifi was asking for payment

for some reason get a hotel room for new year's eve and let their kids run wild all night

they didn't have room service

staff was great. room was nice comfortable and quiet laundry services.

there was laundry facilities on the premise

to enjoy as it is also serving as a quasi- houseless facility where people do their laundry and hangout and make

laundry room on property is handy for longer stays and it was very clean

spacious room. quarters are provided for the laundry.

when i checked in the hotel the front desk clerk didn't even tell me about breakfast or the wifi or anything

it was easy to get to and there was more than adequate parking

the pool area was nothing like the picture on the website.

loved the pool

it was old and dingy. pool was dirty. gym .. nah. the place just needs renovation.

(maybe a day working in the laundry would help her appreciate the job she has

no change machine in the laundry room and no hot tube

very clean and the breakfast was good. nice gym and pool area.

we had the queen suite with 2 queen beds,1 sofa bed, and a kitchen

hot breakfast was good

hallways full of dirty laundry

when i searched to book this trip i looked for a king suite with a spa tub in the room and was shown this place

pool and food allways good

it was clean amd the pool was open and staff very nice amd friendly.

the pool wasn t working the heat

room carpet was sticky. housekeeping was every other day. the washer to do laundry was broken.

clean , breakfast,pool

i couldn t believe how nice the kitchen staff was, and how good the vegitarian options were

this is a pet-pev of mine

the room was very clean, the entire hotel was very clean, we didn t swim or work out but the pool looked nice

loved that you can use your bank card for the laundry facilities

*laundry room closed twice this week: on tuesday and closed again on friday thru sunday morning when

bathroom no hand towels ask at the front desk all are on back order what a joke drug use in the parking lot dont

people didn't pick up their trash in the parking lot so had to pay extra attention that my dog didn't get into

like that the kitchen was entirely bare

trash and cigarette butts throughout the parking lot

and drug sales in the parking lot all night long

breakfast

breakfast a bit limited.

i could actually manage a healthy breakfast on the few choices there were

breakfast was very limited, not attended to and over to early

i got the manager he told him to stop three o'clock in the morning when they came back from the bar

also wouldnt give us quarters for the laundry so we had to go elsewhere to find quarters so we could wash our

laundry facilities on site. close location to food.

beds had cigarette burns all over them and said they didn t have any more because laundry wasn t done

better wifi

clean and quiet, a lot of space in the room, wifi worked good, bed was comfortable, good channels on tv, a lot

front desk says can't make change for laundry

the gym was great. the laundry was great. the customer service was awesome.

the gym was great. the laundry was great. the customer service was awesome.

location was great. parking was easy & convenient.

they offered a spa and a pool which of course we took advantage of and we can't forget the hot breakfast served

laundry is old machines

they have a nice breakfast area and really appreciated they had laundry appliances available

smelled clean, great breakfast selection , very comfortable hotel staff very friendly

the breakfast was excellent!

bed and wifi. coffee in lobby

very busy location so parking is a bit stressful

oh, the breakfast/dinner was very good also

parking lot was small and had limited parking

pool too cool for kids

parking lot was shared with cracker barrel

i did not like was the fact that we were doing laundry and someone stole all of wife's clothes that she just

coin op laundry

upkeep of parking lot and pet area

a little pricey but balanced out with not having a pet fee.

the wifi was awful. gradually kept getting weaker and weaker until it was basically useless.

i wasn't concerned about my car being broken into, the outside along with the inside lobby, laundry room,

pool was closed for whatever reason and the laundry facility was closed as well

the pool was closed, yes we wanted to let the kids have time with cousins in the pool and the laundry was closed

facilities laundry pool etc are in the same building and the facility is clean enough for a person with

loved the laundry service even though a little pricey

thing i don't like is laundry room needs new washer and dryers also upgrade shampoo lotion conditioner to all

the breakfast was great but the egg circles were not too tasty

clean, had kitchenette, nice hot breakfast , friendly staff, had ice cream treats etc for purchase

breakfast buffet was limited and only went until 9am. also the pool was freezing.

continental breakfast was quite good

very neat and clean, friendly staff, nice room with working desk and a fast wifi

need more lighting in parking lot. no complimentary breakfast the hallways reeked of weed

unfortunately the pool was temporarily closed.

the room was near the pool

on property made parking difficult

pool, exercise room, laundry, pet friendly, pool table, all day coffee, and daily breakfast

parking laundry needed it's own app with a min load amount that was more than the cost if

our room was near the laundry room

more washer and dryer for the guest cause one is not enough- took me almost 4 to 5 hours to do laundry and had

i love the fact that there was a 24hr laundry facility

laundry is convenient

the convenience of the onsite laundry facility

no blanket for cough bed, floors was dirty when we got there, tolit sits so low to the ground, laundry was on

location to the laundry services - stuffy near it

laundry facilities were perfect and loved that they accepted credit cards

not enough time to try breakfast

great location. peace-full setting. friendly staff. great breakfast.

fact it is located less than 3 minutes away from the park and love how luxury and clean it is and breakfast was

we grabbed a glass of wine from the bar and sat outside and enjoyed the fireworks of kings island

very nice hotel. breakfast was good. very comfortable bed.

didn't offer laundry service, only coin laundry.

breakfast was just ok

decent breakfast which is important to me

there was a bar tender on thursday evening when i got there and was told there would be one on friday but the

the guy at the front desk on friday evening was very helpful with finding a close by bar to grab a drink at

could use a laundry facility within the hotel.

i believe it was a bunch of rich kids there for a

parking situation was odd, it has the sharonville convention center parking in the same lot so

only one checkin person who was more concerned at the time with assisting a colleague behind the bar than checking

in parking lot late at night

there were not enough towels in the room but we were told towels were in the laundry and would be delivered to

i also am a fan of the laundry room that is just the perfect size and convenience for me to do loads of laundry

did need more towels and washcloths than was provided, but were able to get them from laundry

laundry room is all coin operated with not coin machine or atm on site

kids running around in the hall late at night and being near the laundry room.

that is all i liked oh yeah laundry room that was ok

the parking lot isnt a bunch of confusion and chaos

i like the location and wifi

no parking for truck and trailer.

roamed the parking lot

good location. ice and laundry a plus. comfortable bed.

there was no breakfast and it was close to where i was visiting friends

that it was pet friendly.

smoke smell pervasive even in our non smoking rooms

even tho i booked a smoking room it didnt smell like smoke but of urine of the cat variety

has laundry and basketball court and outside

they had no one to do laundry

ice maker,nice stove with oven,wifi worked well,had good cable tv channels,also offered breakfast,laundry

on the rules such as when to expect cleaning services, the location other amenities such as laundry room, fees

had something stolen from laundry room, and there is not enough room to stay in there while doing laundry

dogs that employee had to run to laundry room for safety

for the price, and loved the pet policy

it had a kitchen and i could cook.

we got a smoking room and pet friendly, yet no smells

looked newly refurbished, air conditioner worked masterfully, and the kitchenette worked like a charm

was ok ,the key card for room laundry and the pool witch what most enjoy for 2 of the days no one could get in

parking was plentiful around the hotel

problem i had with the hotel is it there clock was set 1 hour ahead of time, and i got down for breakfast at 5

clean , great rooms , very large breakfast , parking close to all rooms.

quiet. clean. convenient for our project. parking. would do it again.

it was my first time visiting there, i really enjoyed the wonderful layout for kids and adults for fun activites

the kids stayed entertained

wifi at night when all the kids are downloading movies, etc

lots of activities for toddlers and older kids but so much for the little ones

so much activities for the kids!!

laundry room and pool hard to locate

gym and laundry room were a plus

no pool

staff is very friendly and the room is always nice and clean and the breakfast was nice all the comforts of home

getting in and out of parking lot was tricky very busy road

the price at the laundry very

2nd day pool was closed and my kids were miserable

everything was great! i loved the pool. the food was great! and the rooms were beautiful!

sofa bed was not your normal sofa bed, more like a trundle bed, only fits little kids

everything was clean and comfortable. i loved the separate bath areas perfect for kids.

the fitness room and the laundry room

my kids enjoyed the free pool table in the lobby.

it is obvious it is a pet friendly hotel. need better circulation in the halls.

no microwave or coffee pot, kids would of loved a pool

cool vibe, great value, great staff, pet friendly!

staff told me i could not get clean towels cause it wasn't laundry day

quiet, kind, helpful staff, good breakfast, laundry facilities!

pool was nice and clean, there was a laundry for guests

one laundry room for a hotel that has a lot of rooms

check in process, friendly staff, easy to access room, clean, parking, laundry room, breakfast

1st floor bed and sheets very comfortable large tv and refrigerator breakfast was very good

good breakfast. lots of places to sit and eat. nice variety of juices.

could see kings island firework show from room and pool area

nice,friendly staff. great breakfast every morning and nice rooms.

convenient location. nice breakfast. very clean.

laundry facilities available with one washer and dryer

) i also like the fact that the comfort suites had coin laundry if one ever needed to do laundry

awesome staff. nice breakfast. the pool was great.

to eat within walking distance a shop on site for those little emergencies and a nice indoor pool staff friendly

out of 4 adults in our rooms complained about the beds being uncomfortable

beds a bit stiff and the pool was highly clorinated

very friendly staff! nice pool with gym close to. great breakfast with cute signs everywhere.

was very clean the breakfast food was good and the staff was very attentive to cleanliness the pool was

very friendly staff! nice pool with gym close to. great breakfast with cute signs everywhere.

wifi was horrible

i liked the pool and laundry room

the room was directly next to the laundry room

was no laundry facility just a single washer and single dryer both very small and cost 2

cleanliness, socks on the floor near laundry. hole in the bathroom wall. doors to rooms dirty.

wasn t very clean. had an odor similar to damp laundry in the halls