hallways full of dirty laundry

pool and food allways good

the breakfast was great. a large assortment of food, and everything tasted good.

breakfast was really good we were working in owensville so it was the perfect location

was great except for the breakfast situation

the laundry staff were extremely loud early in the morning and i had to ask them go please be quiet

disappointed there wasn t a laundry room for guest. also, floor in room dirty.

were very clean staff was very friendly breakfast was very good and relaxing in and by the heated pool was just

the breakfast prep area was small and got congested with people waiting on their waffles

rented 2 rooms for the pool as a birthday present for my grandson

have a laundry service

daughter and i stayed for a soccer tournament/showcase, and really appreciated the laundry facilities after a

the breakfast was excellent everyday and loved the staff

pool area was great for kids

just a wonderful motel. room big staff nice. love the bar in the motel. clean.

easy to find, easy to get to, perfect location for what i needed, lots of breakfast options, clean and quiet

one of my kids found a toy that was left in the room

clean/friendly/breakfast good

convenient and pool!!!

not think the breakfast was that good

the guest laundry room was ran down and looked dirty

i also like that there is a laundry facility on the premises

were very polite room service was there every morning to change out laundry and clean the room they were helpful

the location and it allowing smoking

a pet friendly hotel that didnt charge per pet

we didn t use the pool, laundry, or fitness room but nice to have the option

laundry was fresh and clean.

we had to go down the road to do laundry because the washer and dryer was in use

in explaining times of breakfast, the swimming pool location and hours, where i could do my laundry, etc

was cozy and the bath area was clean and well stocked they allowed pets which was nice there breakfast was good

a great breakfast, pool, workout facility, a basketball court was a plus, and laundry facility

pool was closed

hair conditioner provided, poor quality of bathroom linens, exorbitant fee for pet stay considering the hotel

pets, but was place in room with no pets around us

no hot tub by the pool.

there no laundry bag available to place dirty clothes in

the breakfast area very nice and the attendant was friendly

breakfast is hot with a great variety eggs, sausage, biscuits with gravy, sometimes omelets, plus

clean and pool was open!

in-room spa was wonderful and relaxing

was very comfortable, checkin was seemless, pet friendly hotel but i did not hear barking or have issue with

very clean the pool and spa were awesome

i was given a room surrounded by families with little kids

pool could of been better

elevator, the fan unit in room was noisy and there was no hand soap at sink dispenser or a soap bar available

all there laundry was dirty so could not get extra towels or pillows

the only problem we had was there was always no towels in the pool area

kali was very helpful with helping me set up the wifi.

beds service kids yelling and screaming dust everywhere still renovating it weird

parking was convenient

the pool was very cold & we missed the hot tub. we still had a great time!

the wifi would not connect to our devices in the room

the pool and gym was closed

gym was pretty basic the hotel was close to nothing the hotel shop lacked alot the breakfast was

i loved that it had a parking lot and not a parking garage

very helpful staff. inexpensive nearby restaurants. onsite laundry facilities.

laundry machines could use a little clean up

laundry facility on-site was awesome

breakfast options were great too, plenty of options for everyone including kids

didn't have breakfast there so i'm unable to comment on breakfast, the room was amazing

the breakfast provided and the laundry facilities

where one washing machine and no drier was working up until wednesday when that too broke with my laundry in it

was only one elevator which took a long time to access and the laundry facility was closed for the entire duration

also box on condoms in front window by lobby (laundry room) really

small parking lot. road noise from outside heard in room

it has false advertising there no breakfast no laundry room it more like a motel 6 than a hotel

laundry facilities were not operating

they don't use laundry sanitizer so you are basically sleeping on someone elses germs as simple washing does

completely ran out of towels even after they said they d give me some more once they finished laundry

) no fridge or microwave, no coffee pot, no bag for dirty laundry

bathroom laundry items (towels, cloths, etc

couldn t checkin because the computer system was not working correctly and the hotel wifi didn t work well

parking was very easy and there are tons of dining and shopping options in the area

pool was to cold to swim in.

we had a full kitchen in the room with a refrigerator, microwave and dishwasher

quickly breakfast was replenished with the amount of guests eating

breakfast area was spacious and tables spread out-i didn t feel jammed in next to people,

breakfast, ready made very dry scrambled eggs, ev chargers only catering tesla

could work on a better breakfast for the price of the stay other then that every thing else was great

parking was a little tight as the place was booked

only have you two small pillows and when my husband went to ask for another one that told them laundry was closed

the smell of marijuana was strong at the front desk at check in and as we passed the laundry room on several

friendly helpful staff, large clean room, ice and guest laundry, pool, breakfast

this covid mess came about, haven't been able to take advantage of the free breakfast

stayed in the first floor and the only window is exactly to a parking lot

we spent a lot of time in the pool, which was great, and used the laundry as well

upon arrival the major kitchen lighting was burnt out. thought that odd. it was fixed .

my kids loved the ping pong table outside

weird towel bar below sink making it impossible to get close to mirror

the price $300 was entirely too much for one night. :(. a payday candy bar 3.50, ridiculous!!!

breakfast was the only thing, not much of a choice.

wifi did not work

especially if it's an extended stay, as there is a kitchen area to utilize if need be

that we had to ask for kitchen equipment.

the full kitchen and the price

no fridge, no microwave in room, laundry was 1 machine for the whole facility&

the morning breakfast was great !!

the complimentary breakfast was great

parking was free and you served yogurt for breakfast

that it set on a hill and there was plenty of parking. also it is close to the interstates.

room carpet was sticky. housekeeping was every other day. the washer to do laundry was broken.

ended up having to take tiny gym towels

this is a pet-pev of mine

pool and pool area, dirty room with debris and stains all over carpet and it stunk, no cable or wifi services,

kitchen was short-staffed, so we weren't able to get breakfast

had just been one instance that could not be helped but the fire in the laundry room late at night, on thursday

the price of the hotel and the laundry room.

the staffs searched through the laundry, found it and returned

laundry on sight only a dollar wash and a dollar to dry very friendly staff

laundry room needs updated and wi-fi little weak but all luther the ga easily over satisfied me

laundry machines and the ice machine were working and readily available anytime

there was trash everywhere outside... they had us in a room across from the laundry room

more washers and dryers in the laundry room would have been great.

lots of parking

friendly staff, nice room, pool

fire pit area, bed was comfy, good breakfast

stay in courtyards often because of pool and spa these were closed with no indication at booking time nor an

advertisement stated whirlwind pool there is no whirlpool at this property

pool area was very loud

the pool is very convenient for the kids

the shining star was the laundry though, which has loads of machines which can be paid for and operated by an

value the area the convenience, the clean rooms laundry facility is a nice size but workout room is a good size

breakfast, the room kitchen is well equipped, 2 days a week they have free dinner, the coin laundry

had a 24 hr gym, laundry, and our room even had a full kitchen area including a dishwasher, stove and fridge

no change machine for guest laundry.

parking was free

the front desk was very helpful in connecting us to wifi

and wifi did not work following a power outage

pool was very cold and when i asked the staff about it they just said the maintenance guy wasn't in

location clean great breakfast friendly staff

worn, frayed, mold in shower, stained mattress, rude staff, overflowing trash cans, dirty laundry on the floor

leaking from roof in work out room and middle of lobby with bins and signs/laundry bins collecting water

the pool and gym were also unavailable

it was at and the no parking fee

the price that we paid for these rooms, we were expecting the room service and swimming area

the staff very very accommodating and friendly the laundry lady!

the room was clean and the property was quiet. the laundry facility was nice to have available.

that you had the accessibility to cook if you wanted to and do laundry.

availabilty of miny kitchen and pots and plates

was able to accomodate me with an early check in - i used the room to have a meeting with 5 other people, two

nothing works: laundry machine, pancake machine, communal fridge, threadmill, all at of order

the staff were amazingly helpful. our room was large and clean. breakfast was delicious.

no designated smoking area, or place to sit outside the pool area to get sun.

breakfast was mediocre, but most hotels seem to be mediocre now.

i had reserved at a different hotel only to find out their pool was closed until saturday

paper beside the roll wr started with, more than just 2 towels for 3 people and a disposable laundry bag in

it was a holiday weekend so an overabundance of kids running around everywhere.

the kids were a bit too wild to be in the hot tub, i think they need to adjust the rules.

pool and hot tub could stay open later(

allows pets

clean property, easy parking and access

had more than just waffles for breakfast

the bed was very comfortable, breakfast was great. the pool & spa was very nice.

the bed was very comfortable, breakfast was great. the pool & spa was very nice.

breakfast in a bag encouraged the customers to take the food as they left

i walked upstairs and brought my own down, he was handing another gentleman pool towels from the laundry room

laundry $$$$$ only takes quarters an front desk had none

that s what i believe we were put in 107 on the first floor and right beside the hotel s laundry room

didn t work, it took the money but the dryer left our cloths wet so we had to drive to find a laundry to dry

) she states that their laundry guy did not show up and they did not have clean sheets except for 2 thick blankets

the laundry facility could be cleaner than current status, the machines were quite dirty inside

breakfast ended too early (9am) and the internet was spotty.

large pool, large rooms and a good breakfast.

it was all fantastic, there was 5 of us and the room was comfortable for us all and the pool and gym made it

breakfast selections were abundant and delicious

they advertise that there is laundry service on site/laundry room

laundry in the hallways at 8pm, some disrepair in general, facilities need some work

laundry facilities were down continuously

this swimming pool we were promised the swimming pool and did not have one no place to do the laundry dishes

wifi was screwed tvs kept doing whatever it wanted

dark parking lot

with the friendliest staff close enough to home but still felt like getting away ( with out the kids

location, pool

the grill & bar food and in room service is superb and excellent dining

the room looked amazing (design) it was cozy and relaxing for a quick weekend getaway from the kids

the laundry and gym areas were well appointed and clean

breakfast, spacious gym, large room with kitchen

the kids didn t get to go to pool because it stayed full but other than that amazing!

kids loved the pool, and it was nice to see the notice about it being a saline pool

love the microwaveable breakfast combos.

no laundry facilities

nightshift female was very helpful with my wifi problem

breakfast

the bed was comfortable. convenient parking. lobby was very welcoming.

the breakfast was good but could have had more options! and the gym could have been nicer

didn t get breakfast, the stay was amazing! they do need to fix the laundry dry don t work .

the ice machine on the 4th floor as well as laundry facility did not work

laundry room disgusting

rude staff, filthy room, pool, ice machine, laundry room all out of order

they own a mop, but come to think of it, in all my visits have never seen a laundry or housekeeping cart

was someone in laundry room that looked like they were homeless and there to wash their clothes

third floor and out window did not have darkening curtains and we faced all the businesses and parking lot

main hallway is connected to the pool and lots of kids were running in and out of the pool soaking wet so the

plus clean room and convient parking

parking, great breakfast & only a 10 min drive to kings island

the laundry area was clean, and appeared very affordable

to use hand towels for wash clothes because laundry was behind

he said ok, went in the laundry room and grabbed some out of the dryer i assume

breakfast was wonderful and the location/setting was great

great overall experience, loved the 24hr gym and indoor pool.

the rooms were spacious/ bed was great. parking is good.

clean/good mattress and pillows/easy free parking/older room furniture/ remote channels do not match channels

parking lot lighting

breakfast bar was. good and reasonable

the petite filets were excellent from room service.

convenient, price,staff,laundry room

hotel includes an equipped kitchen which is nice

upfront about the pet fees

could've provided a better breakfast

hotel had kitchenette in it.

no breakfast, but free laundry was nice !!!

spacious room. quarters are provided for the laundry.

there was laundry facilities on the premise

laundry room on property is handy for longer stays and it was very clean

thought there was a laundry area, but there wasn t

breakfast was delicious

pool was cold breakfast wasn t great staff wasn t very friendly room had an odor when we

loved there breakfast

the pool was very cold and made my daughter break out in hives due to so much chlorine.

no hot water in our room, pool wasn t working the day we arrived

breakfast was hot and delicious. good bar offerings and a fireplace to relax by.

we paid for breakfast with the room, wish we hadn t, had to pay extra for kids to have pancakes

12$ for just cereal for kids is just ridiculous

they didn't have room service

this made it a pain for the kids tablets and phones

(maybe a day working in the laundry would help her appreciate the job she has

no change machine in the laundry room and no hot tube

loved the room size with a kitchen and very clean.

staff was beyond friendly and the pool area was very clean and perfect

huge space and mini kitchen

i loved the stocked kitchen

having kitchen facilities

the kitchen had 2 plates and 2 cups other than that nothing to cook with not even a butter knife was

modest acomodation, but very clean and functional (specially the mini kitchen)

liked a full kitchen, comfortable bed, cleanliness

how ridiculous to work out while someone is doing laundry in the same space

the pool didn t look 100% clean

great breakfast too

wish the pool opened a little earlier because we checked in late and thought we would swim after breakfast

the pool wasn't o0en but it was understanding because it was an putside pool and it was cold.

needed laundry facilities on this trip, though i rarely do, but it would have been nice

the pool was outside and that was not made clear when booking. no laundry facilities on site

no laundry facility. lights in bathroom didn't work. a/c made noise all night. no luggage carts

the dishes were dirty and the bed laundry was dirty

would like to see microwaves in room also some type of laundry facilities

also, we didn t need laundry services, snack machines, or the ice machine, but if we had, they were two

was no laundry product vending machine in laundry room, i asked front desk where the laundry room was when

nice to have laundry available

breakfast was good

that they do take pets. i d rather not have a room a pet was in.

the pool area was nothing like the picture on the website.

the kids enjoyed the pool

the wifi was great with a variety of channels

walking distance to the rooms from lobby and parking lot

the bar tender was friendly and the evening chef was amazing

the price at the laundry very

they woke up my kids

2nd day pool was closed and my kids were miserable

rooms were great, the breakfast was good and the staff was friendly.

allowed early check in, it was very clean, he pillows and shower were awesome, loved the shampoo and

laundry room is small, only one washer and dryer.

the rooms have a suite and full kitchen

the phelps bar was closed!

excellent hotel with amazing hot breakfast!!

it would have been nice if the hotel had a pool. kids always love a hotel pool.

the hotel has a bar inside it

pool wasn t heated so it was kinda pointless and they should definitely tell you that you have to

bar could be open later on weekend nights, pricing, my sisters room charge was less than mine

the pool was way too cold

out enjoy the gym didn t get to use the pool kept getting crowded but overall had a good time bar was nice

expected the hotel to have laundry service

we had a great visit to the hotel spa and the restaurant had a fun and classy vibe

loved that had a spa and bar. beds were so comfortable. loved the nice big bathroom

i love that 21c is pet friendly. the staff was so nice. the room was clean.

some staff were amazing (room service delivery) but some were lacking and disinterested (front desk and bar)

i have a gluten allergy and no options were available for the breakfast included in our purchase

basic breakfast

staff, the staff 3rd shift and breakfast

of parking - easy access to restaurants and attractions

not enough time to try breakfast

didn't offer laundry service, only coin laundry.

nice pool

i asked if the bar would be open and was told it opened at 5pm and then shortly after that was told it would

breakfast was good and staff service great.

it was nice having a full kitchen to use also

was no hot water, no wifi, was told there was no room service when we were told that there was room service when

no room service

architecture and room service

wasn't nothing open around there! no fault of the hotel. couldn't access the wifi.

unfortunately, the family next to us had several kids that were allowed to run wild,yelling,screaming and ruined

there was no laundry bag

we did get a fan from laundry

wifi internet was extremely spotty and rarely worked which was disappointing and made working

room had a wonderful spa tub and separate shower

only complaint is the renovation, so the bar was a makeshift bar on a different level

depressing, floors with the laundry were trashed and almost scary

was good, and it did have laundry somewhere within the building

liked that the gym was so easy to find and pretty clean

the gym had decent equipment

the gym could do with another bench for free weights. there were 2 of us lined up to use it.

wifi was pretty bad- it almost never worked well

the kitchen staff was amazing!! also cleaning lady with blond hair was great

the lighting in the kitchen area could be brighter

garbage disposal didn't work so kitchen sink would back up when running water or using garbage

great breakfast

the fitness room and the laundry room

food and bar closed at 11 and there is nothing nearby

how it was decorated, kids loved it to, very nice hotel will definitely stay here again next time

in the lobby area, fiona's bar is great for an evening drink and simple meal, and poindexter's serves an ok

the kids thought it was really neat

wifi was free and worked well

bed was comfortable. breakfast was good. location excellent for our purpose.

front desk staff amazing. breakfast was exceptional

i didn t use fitness room but i used the pool

breakfast was delicious

kids enjoyed the pool area

the room service and no pizza :(

thr breakfast buffet was very good.

at ground floor has good selection of food and drinks, i've used it for breakfast gym is good, has all that is

the breakfast is perfect everyone is helpful and friendly:) bar has good local beers ;) food in the restaurant

*laundry room closed twice this week: on tuesday and closed again on friday thru sunday morning when

loved that you can use your bank card for the laundry facilities

pet friendly

the room did not have a full kitchen

room we had furniture was chewed up by a dog we do not own a pet the blinds were chewed up also

trash and cigarette butts throughout the parking lot

and drug sales in the parking lot all night long

late check out

breakfast was very limited, not attended to and over to early

i got the manager he told him to stop three o'clock in the morning when they came back from the bar

breakfast could've been a little more better

the staff was very friendly breakfast was good price was very affordable thanks

beds had cigarette burns all over them and said they didn t have any more because laundry wasn t done

laundry facilities on site. close location to food.

also wouldnt give us quarters for the laundry so we had to go elsewhere to find quarters so we could wash our

it don t have a hot tub and a indoor pool just outdoor

the parking was bad

gym and laundry room were a plus

laundry room and pool hard to locate

no pool

breakfast was decent

excellent hot breakfast included biscuits, sausage, 2 kinds of eggs, gravy, waffles (make your own), fruit,

lots of activities for toddlers and older kids but so much for the little ones

it was my first time visiting there, i really enjoyed the wonderful layout for kids and adults for fun activites

wifi at night when all the kids are downloading movies, etc

the kids stayed entertained

lots of things for the kids to do

front desk says can't make change for laundry

the gym was great. the laundry was great. the customer service was awesome.

it was clean, roomy, comfortable, staff was helpful the breakfast was very good.

pool was too cold

clean towels, no room service, no working remotes, no breakfast, no working hot tub, no access to gym equipment

laundry is old machines

they have a nice breakfast area and really appreciated they had laundry appliances available

friendly staff and breakfast was good

ample parking. restaurants nearby. good budget hotel.

very clean indoor pool, the vending machines were well stocked, great parking.

didn't like the laundry room or the bathroom in my hotel room

laundry staff and housekeeping needs to pay attention to the sheets and coverings for the beds

curtains, slow drains, hair in towels(housekeeping need not place towels that do not wash out in laundry

happy to have the guest laundry when we got caught in a thunderstorm and our clothes and shoes were drenched

had a laundry. well situated

they all get two thumbs up especially all working the dinner and bar it was busy(really busy) kids everywhere

pet friendly, pool, & hot tub

hot tub and pool were very clean and comfortable temperatures

i had to choose something, it would be that the pool area gets really crowded but it's not your fault

clean big room, free drinks and food, pet friendly