the ice machine on the 4th floor as well as laundry facility did not work

they own a mop, but come to think of it, in all my visits have never seen a laundry or housekeeping cart

rude staff, filthy room, pool, ice machine, laundry room all out of order

didn t get breakfast, the stay was amazing! they do need to fix the laundry dry don t work .

laundry room disgusting

laundry facilities were down continuously

laundry in the hallways at 8pm, some disrepair in general, facilities need some work

this swimming pool we were promised the swimming pool and did not have one no place to do the laundry dishes

they advertise that there is laundry service on site/laundry room

couldn't get wifi to work

to enjoy as it is also serving as a quasi- houseless facility where people do their laundry and hangout and make

thought there was a laundry area, but there wasn t

laundry room on property is handy for longer stays and it was very clean

no breakfast, but free laundry was nice !!!

spacious room. quarters are provided for the laundry.

my kids used both the indoor & outdoor pools

my kids didn't like the swimming pool.

there was a really nice staff person that gave our kids pennies to throw in the fountain

parking was close to room

did not like the fact two bottles of coors light at the bar came to $16 before tip

was someone in laundry room that looked like they were homeless and there to wash their clothes

very clean, pool was great and staff was very friendly and helpful!!

the pool and the hot tub

the pool, wifi, and the breakfast.

bed and bedding, and wifi

pool was cold breakfast wasn t great staff wasn t very friendly room had an odor when we

breakfast was delicious

loved there breakfast

breakfast attendant could have been a little nicer

clean and breakfast was the best!

pool size was

pool was a lil small

this made it a pain for the kids tablets and phones

the hotel had ample free parking

kids were entertained

laundry room needs updated and wi-fi little weak but all luther the ga easily over satisfied me

laundry on sight only a dollar wash and a dollar to dry very friendly staff

had just been one instance that could not be helped but the fire in the laundry room late at night, on thursday

the price of the hotel and the laundry room.

the staffs searched through the laundry, found it and returned

(maybe a day working in the laundry would help her appreciate the job she has

no change machine in the laundry room and no hot tube

i will be coming back its amazing for a big family super spacious rooms and clean ,and the kitchen it's a big

great to have an indoor pool, but it was very small, could only fit 4-6 people at a time

the breakfast is good, my kids love the pool and the employee s are so nice & helpful

i walked upstairs and brought my own down, he was handing another gentleman pool towels from the laundry room

laundry $$$$$ only takes quarters an front desk had none

my room was right next to laundry room

at front desk who changed our rooms because the one we were given was discussing and next to the laundry

that s what i believe we were put in 107 on the first floor and right beside the hotel s laundry room

he said ok, went in the laundry room and grabbed some out of the dryer i assume

to use hand towels for wash clothes because laundry was behind

the laundry area was clean, and appeared very affordable

there is limited parking spaces at this hotel and three big rigs were taking up at least 30 of those spaces

the staff was warm and welcoming, accommodating and had a great breakfast in the morning!

paper beside the roll wr started with, more than just 2 towels for 3 people and a disposable laundry bag in

a lot of young kids!

the $35 pet fee for one night was outrageous!!! $10 is the norm.

you couldn't tell pets were allowed ro

the pet fee was a bit high for an overnight

more washers and dryers in the laundry room would have been great.

laundry machines and the ice machine were working and readily available anytime

there was trash everywhere outside... they had us in a room across from the laundry room

some of the pet owners didn't clean up after their pets and the grassy/landscaped areas around the hotel

needs more parking

i have a gluten allergy and no options were available for the breakfast included in our purchase

breakfast experience was not good, being out of lots of things, including spray for the waffle

of parking - easy access to restaurants and attractions

not enough time to try breakfast

basic breakfast

didn't offer laundry service, only coin laundry.

nice pool

the guy at the front desk on friday evening was very helpful with finding a close by bar to grab a drink at

i asked if the bar would be open and was told it opened at 5pm and then shortly after that was told it would

breakfast was just ok

great place for the kids to burn off a lot of energy!

room was very comfy, but the shower was iffy -- no bar or wall recesses to hold on to, water pressure was low

so much to do and all the kids were excited like they were at a concert

so much activities for the kids!!

lots of activities for toddlers and older kids but so much for the little ones

check in process, friendly staff, easy to access room, clean, parking, laundry room, breakfast

to the main building and they said they didn t have any, and he directed me to the employee laundry room and

pool was nice and clean, there was a laundry for guests

staff told me i could not get clean towels cause it wasn't laundry day

one laundry room for a hotel that has a lot of rooms

convenient location. nice breakfast. very clean.

nice,friendly staff. great breakfast every morning and nice rooms.

to kings island and the free breakfast was decent

had to take pool towels back to the room for fresh towels

1st floor bed and sheets very comfortable large tv and refrigerator breakfast was very good

) i also like the fact that the comfort suites had coin laundry if one ever needed to do laundry

laundry facilities available with one washer and dryer

breakfast was decent enough

awesome staff. nice breakfast. the pool was great.

the breakfast was hands down amazing! room was clean and staff was extremely nice.

the room was directly next to the laundry room

i liked the pool and laundry room

was no laundry facility just a single washer and single dryer both very small and cost 2

wasn t very clean. had an odor similar to damp laundry in the halls

cleanliness, socks on the floor near laundry. hole in the bathroom wall. doors to rooms dirty.

my grandkids loved it and the pool

for indoor pool were minimal, especially compared to the fitness room

the pool was closed which was a bummer but it wasn't a deal breaker.

pool was a little small and closed early, but still good

everything was great except for the extremely high pet fee.

laundry

like the laundry across from the room, very convenient, very good price to use

the night manager told me to put the linen in the main laundry

laundry facilities but no place to purchase detergent

shower had good water pressure. laundry facility in the hotel. beds were comfortable

getting a whiff of it all night which kept me awake all night 5) the manager needs to provide the laundry staff

laundry service

the laundry was washed in some kind of chemical that caused an allergic reaction to myself

great value for the hotel amenities. was a great hotel that was pet friendly.

very friendly staff, nice big rooms. good wifi.

great service. quickly moved me to a new room after some wifi challenges. very nice rooms.

poor wifi signal

not receive any room service at all for the days that i was there no one changed the bed cleaned

no room service or breakfast wasn't included

disappointed the restaurant and bar were closed. could not get breakfast.

front desk clerk also covered breakfast set up and the laundry room

pool was closed to to cv

breakfast needs more selection

unfortunately due to covid-19 there is no breakfast available.

pool a little dirty was

bar and made to order breakfast

restaurant and bar were not operating

the rooms were spacious/ bed was great. parking is good.

the pool was nice

the petite filets were excellent from room service.

no laundry riom

no laundry facility. lights in bathroom didn't work. a/c made noise all night. no luggage carts

no tub, or laundry.

the pool was outside and that was not made clear when booking. no laundry facilities on site

would like to see microwaves in room also some type of laundry facilities

also, we didn t need laundry services, snack machines, or the ice machine, but if we had, they were two

was no laundry product vending machine in laundry room, i asked front desk where the laundry room was when

nice to have laundry available

pool closes at 9pm, that could be later

also, advertised as having a fireplace, which didn t work

wifi is a bit slow.

thought i would be disappointed because when i called for early check in it was not available, however, i was

how ridiculous to work out while someone is doing laundry in the same space

they need more parking

of course it would be better for kids during the summer because the pool would be open

swimming pool needs some tlc.

the pool wasn't o0en but it was understanding because it was an putside pool and it was cold.

convenient, price,staff,laundry room

free parking

nice stay. good layout. parking is close to the bldg

the breakfast could use a little boost.

the wifi keeps dropping so it's hard to skype my love

had a small kitchen and refrigerator which would be nice if staying longer

kitchen area was clean and had the basics like plates, glasses, mugs, and cookware

has the kitchen set up but no pots or pans or dishes

having kitchen facilities

the kitchen had 2 plates and 2 cups other than that nothing to cook with not even a butter knife was

elevator, the fan unit in room was noisy and there was no hand soap at sink dispenser or a soap bar available

trouble with the wifi - i was at the long end of the hall on the second floor, and it didn't seem to fully

i was given a room surrounded by families with little kids

other guests in the hall talking to loud and kids running up and down the hall

i thought it was strange that they did not have room service on the weekend.

trash and cigarette butts throughout the parking lot

and drug sales in the parking lot all night long

loved that you can use your bank card for the laundry facilities

*laundry room closed twice this week: on tuesday and closed again on friday thru sunday morning when

the kitchen in the room.

room we had furniture was chewed up by a dog we do not own a pet the blinds were chewed up also

bathroom no hand towels ask at the front desk all are on back order what a joke drug use in the parking lot dont

breakfast was really good

the indoor pool water was too cold.

also had issues connecting to the wifi

parking lot needed to be shoveled and iced

the fitness room was great & pool looked nice, though we didn't have time to get in

no fridge, no microwave in room, laundry was 1 machine for the whole facility&

i was a little disappointed in the gym.

parking was free and you served yogurt for breakfast

lots of parking and a restaurant close by

they offered limited breakfast including cereals, yogurt and muffins

the laundry facility could be cleaner than current status, the machines were quite dirty inside

the breakfast.

breakfast was good

advertise free breakfast, but a brown bag with a small muffin, a granola bar and small water isn't what i would

easy parking / friendly staff / very nice breakfast

nothing works: laundry machine, pancake machine, communal fridge, threadmill, all at of order

the breakfast bar had many varieties to choose from, the food itself was simply bland

didn't get a chance to eat the breakfast, got up too late

good hot breakfast, hotel was clean and comfortable beds.

i was happy the pool was open.staff was very nice we really enjoyed the cleaning as well

no laundry facilities

the pool water looked a little cloudy and pool had a heavy chlorine smell.

breakfast was super good and fresh

the beds and the breakfast time

was simple but clean, staff were quiet but allowed us early check in and not rude

the laundry and gym areas were well appointed and clean

unsupervised children in the pool and kids running in the hallways

the kids didn t get to go to pool because it stayed full but other than that amazing!

good choices at breakfast

kids knocking on my door

the shining star was the laundry though, which has loads of machines which can be paid for and operated by an

liked having in room toaster and 24 hour laundry and exercise access.

the laundry room was clean

value the area the convenience, the clean rooms laundry facility is a nice size but workout room is a good size

breakfast, the room kitchen is well equipped, 2 days a week they have free dinner, the coin laundry

the staff very very accommodating and friendly the laundry lady!

that you had the accessibility to cook if you wanted to and do laundry.

the room was clean and the property was quiet. the laundry facility was nice to have available.

quiet, very inexpensive for what you get, full kitchen!

my only complaint : the damn back door to the parking lot

a pool and a laundromat

the only thing i didn't like was that the breakfast wasn't complimentary. it was $9 a person.

didn t like that the pool was so cold and the jets weren t that warm

no free breakfast included (you need to pay for it)

the breakfast was ok, but not horrible for free.

beds had cigarette burns all over them and said they didn t have any more because laundry wasn t done

laundry facilities on site. close location to food.

also wouldnt give us quarters for the laundry so we had to go elsewhere to find quarters so we could wash our

location.. smoking option...

clean and quiet, a lot of space in the room, wifi worked good, bed was comfortable, good channels on tv, a lot

stay in courtyards often because of pool and spa these were closed with no indication at booking time nor an

also, the pool was very cold to the point we couldn't enjoy the indoor pool

it didnt have a continental breakfast but i knew that making the reservations

we re only there on the weekends and the breakfast was limited

breakfast wasn't included and pretty pricey

friendly staff, early check in without hassle; early check out without hassle

too many step masters (poor conditioner) & not enough bikes but i liked fitness center.

pool was closed

no outside pool

beds were comfortable, everything was very clean and up to date, the breakfast was great, and the location was

the breakfast it's needs more to choose from

breakfast

breakfast was very limited, not attended to and over to early

only thing was that breakfast was supposed to be included, there was is no breakfast

the staff was very friendly breakfast was good price was very affordable thanks

leaking from roof in work out room and middle of lobby with bins and signs/laundry bins collecting water

worn, frayed, mold in shower, stained mattress, rude staff, overflowing trash cans, dirty laundry on the floor

the bed was very confortable. the breakfast was the best! the best two nights ive had all year!

kids said the wi-fi wasn't great - couldn't get any videos to play

what a welcome reprieve, when traveling with young kids

was ok the only thing i didn't like was the room was by the laundry room and it was loud you could hear

said laundry for guests

i really liked the fact that they had on site laundry facilities

breakfast was great and the breakfast lady was so sweet and kind

the spa bath tub could use a little upgrade.

conditioning unit in room was noisy and we could hear more noise from the hallway and parking lot

provided good quality kitchen tools for cooking, hotel amenities that was clean and convenient

the breakfast was great and the pool also was great as a family of 4

friendly staff, ample parking, appreciated that there was free wifi

parking is a bit full at times.

the pool area. it was dirty, screaming kids even at night, no restrictions on number of people.

the breakfast wasn’t good. charged 12 dollars for me and 5 dollars a piece for 3 kids.

there were kids left unattended in the pool that were screaming

kids running and screaming in hall

there were kids yelling as late as 1am in the hallway.

the kids were disappointed but i didn't feel comfortable letting g them get in that water

was looking for a location with a kitchenette in the room and an indoor pool

complimentary wifi and breakfast. the kitchen area was very nice and a surprise to me.

pool was a little cool

complimentary wifi and breakfast. the kitchen area was very nice and a surprise to me.

having laundry facilities available but a number of machines were out of order during our stay

we were traveling with two young kids

remodeling and it's a sliding glass door that leaves no privacy if you have friends, family, or kids in the room

very modern design. nice restaurant with room service available.

the pool was freezing!!!!

the pool was clean

pool was the right side for families with young kids

bar area could stay open later for socializing

the pool was very very warm and the hot tub was a plus

pool was way to small

the staff were helpful for questions about the wi-fi and change for the laundry

was super friendly and responsive, great breakfast, kids loved the pool, plenty of space in our room

pool was in need of a good scrubbing and their breakfast was pretty poor

i don't like the high chlorine smell of the indoor pool, but that's a personal pet peeve

the breakfast was great. a variety to please everyone. the egg white fritata's were great.

the laundry machines and dryers were new and free for guest use

food was meh but the rooms have kitchenettes

nice room with plenty of room. nice kitchen facilities. good breakfast. location is good.

loved the heated pool

it is exceptionally clean, the staff is friendly and since covid, they had to change to a bagged breakfast,

thought the pool was rather small for a hotel that big

needs more handicap parking. bar area should remain open till 11.

pool area was very clean and had a spacious pool deck

i was surprised by an additional $75 fee for my pet

very nice bar and restaurant options were very good, especially for breakfast.

the convenience of the onsite laundry facility

location to the laundry services - stuffy near it

laundry facilities were perfect and loved that they accepted credit cards

laundry is convenient

no blanket for cough bed, floors was dirty when we got there, tolit sits so low to the ground, laundry was on

pool was not available, the washer for self service laundry was unavailable and the rooms were clean but could

lot of little extras for example: complete breakfast, a little bag with an apple nutribar a nice muffin and a

breakfast was great

staff was helpful and pleasant; conveniently located to restaurants and our destination, free parking

is very friendly as well as breakfast staff and food is good

especially if it's an extended stay, as there is a kitchen area to utilize if need be

the breakfast was continental, but get minimal.breakfast bars etc the pool wasn't the cleanest.

cool room with full kitchen. quiet location

the free breakfast was lacking.

the breakfast was more like coffee to go.

they said there were some in laundry but it wasn't ready yet

the beds were very comfortable and bathrooms clean. glad it had an indoor pool.

and the rooms were comfortable and spacious the staff members were friendly and attentive the breakfast in the

the bar closed at 10 and room service was extremely expensive for the quality

room was perfectly clean and it was great for the kids to burn off energy in the pool.

the breakfast provided and the laundry facilities

where one washing machine and no drier was working up until wednesday when that too broke with my laundry in it

also box on condoms in front window by lobby (laundry room) really

was only one elevator which took a long time to access and the laundry facility was closed for the entire duration

you were close to the lpga kroger classic golf tournament.

that is all i liked oh yeah laundry room that was ok

towels , the soap was like a quarter size, good thing we bring our own people drinking outside in parking

no parking for truck and trailer.

wifi

nothing, no parking for truck and trailer.

the gym was great. the laundry was great. the customer service was awesome.

front desk says can't make change for laundry

very comfy bed and pillows; hot tub/pool was nice to relax

pool to cold

we enjoyed the pool & hot tub, and the breakfast was excellent

thing i don't like is laundry room needs new washer and dryers also upgrade shampoo lotion conditioner to all

i loved having the kitchen, workout room, and pool to use!

indoor pool looked great (didn't get to go

like or the kitchen

good free breakfast. ample free parking. convenient.

more washer and dryer for the guest cause one is not enough- took me almost 4 to 5 hours to do laundry and had

pool, exercise room, laundry, pet friendly, pool table, all day coffee, and daily breakfast

i love the fact that there was a 24hr laundry facility

parking laundry needed it's own app with a min load amount that was more than the cost if

our room was near the laundry room

on property made parking difficult

fenced parking lot

it offered room service

was charged for a pet fee and i don t own a pet, scared of pets, and allergic

minimal parking

i did not like was the fact that we were doing laundry and someone stole all of wife's clothes that she just

coin op laundry

the night staff could not get us into our room where our pet and my insulin and heart medication were and we

i liked no pet fee and the staff was friendly.

the wifi was awful. gradually kept getting weaker and weaker until it was basically useless.

good location. ice and laundry a plus. comfortable bed.

wifi was extremely weak, almost not working

no breakfast but there’s an absolutely amazing mexican grocery store across the street so it’s

not that much parking

breakfast was nice

has laundry and basketball court and outside

they had no one to do laundry

on the rules such as when to expect cleaning services, the location other amenities such as laundry room, fees

ice maker,nice stove with oven,wifi worked well,had good cable tv channels,also offered breakfast,laundry

had something stolen from laundry room, and there is not enough room to stay in there while doing laundry

laundry room was completely out of service

loved the laundry service even though a little pricey

i wasn't concerned about my car being broken into, the outside along with the inside lobby, laundry room,

like the updates, more modern rooms, pool, laundry and exercise space

pool was closed for whatever reason and the laundry facility was closed as well

laundry is old machines

they have a nice breakfast area and really appreciated they had laundry appliances available

very nice and comfortable. plus you get breakfast and they are pet friendly.

free parking and good wifi

only thing i disliked, was there really wasn't a variety of breakfast choices to select from

spa bath awesome

waved due to being inconvenienced checking in, might preclude us from staying again with pet

the pool and hot tub were clean and relaxing

parking was easy, and in a good location

to i75, clean, pet friendly

there no laundry bag available to place dirty clothes in

clean rooms, we arrived too late to enjoy the pool

the pool area was very dark. it needs more lights or better lights

i like the jacuzzi and no one in the pool just me.

strung out on drugs running in and out of motel bouncing all over the place arms swinging and kids everywhere

the bathroom, carpet, laundry room, and the room needs updating.

the ice machine on my floor was out of order and the laundry vending machine was out of order

the pool, laundry areas, and lobby are great

kids are allergic not sanitary the front desk staff not only checked us in but did laundry and replaced

laundry room is all coin operated with not coin machine or atm on site

could use a laundry facility within the hotel.

i believe it was a bunch of rich kids there for a

parking was difficult due to an event at the convention center

friendly staff, clean rooms bar everything was great

price to bring your pet for the night was basically the same price for a night

laundry machines could use a little clean up

laundry facility on-site was awesome

very helpful staff. inexpensive nearby restaurants. onsite laundry facilities.

the hotel was clean modern. the staff was friendly. the breakfast was amazing.

staff were very friendly, the pool area was clean and warm despite the freezing weather

dogs that employee had to run to laundry room for safety

looked newly refurbished, air conditioner worked masterfully, and the kitchenette worked like a charm

for the price, and loved the pet policy

pet policy

kitchenette didn't have any dishes at all so know you have to take your own

breakfast, when i requested that the milk was sour, the gals exchanged it immediately

i only had a glass of orange juice, we had plans to stop for breakfast after checking out.

.pool closed for maintenance we weren't going to use it anyway

no sausage for breakfast

pool was under repair

being a ton of kids around, the hotel was really well sound proofed and quiet

there were a total of 6 cars in the parking lot when i checked in and had neighbors top, bottom and shared

a family of 10 kids all came in at once to the pool.

convenient. loved vinyl floors. when a facility is pet friendly it makes it ok with allergies.

breakfast area was well maintained

staff was very friendly, breakfast was provided and had a great selection, the room was clean and the bed

breakfast was good and the location was easy to find

great breakfast

pool was dirty, had to call the front desk because the internet for the tv didn't work, and the 2nd

breakfast was good. lots of orange juice coffee eggs, bacon.

a great breakfast, pool, workout facility, a basketball court was a plus, and laundry facility

room and breakfast

the current covid-19 situation, breakfast was mostly packaged

breakfast is very poor and also the gym is very small.

only complaint that i had was the kitchen floor was a bit sticky and maybe could have used another rinse