there was also a background sound of the waterworks or adjacent laundry during the night from our attic room

great location and easy parking

nice bar and close to lovely local shops

the parking lot is small so you might miss out on a spot if you don t get there early enough

was beautiful and breakfast was lovely

staff went beyond there duties to accommodate our needs and special laundry request on arrival due to my wife

wifi slow.

use of a free ev charger

feel very welcome, but not at the expense of non-dog owners, as there are separate restaurant and bar areas for

nice lounges and bar area

there is also a laundry on site if you need one

there was a guest laundry room ( 3 to wash, 2 to dry)

shout out lisa f helping with the laundry room and getting laundry powder

the position of our room was overlooking a main thorough gate for staff, laundry and other members and public

travelling with 3 small children, the guest laundry room in the hotel was a great bonus

i'd ordered room service and it came in good time although had forgotten my drink which was dealt with promptly

the spa was brilliant

breakfast every morning superb with friendly staff always eager to help

character pool gym food comfortable bed dressing table

is terrible as the venue has a gym and day treatments as well as hotel guests

really lovely with the kids

we could hear kids running up/down and jumping in the room above ours for over an hour at night which meant we

great breakfast, lovely evening meal with a good bottle of wine.

superb location ; very quiet ; ample hotel parking and opposite the forest and ideal for walks

breakfast great room service excellent

old furniture, tiny bed, no view, no slippers, no hairdryer, no laundry bags, no minibar, bottle of water from

breakfast lovely

loved the bar and the terrace and the kids play area was good, the swimming pool was a bonus

car parking was limited, and bed was a little but hard for mine and my partners liking.

helpful and location was great we walked to the pig for lunch and had a great evening meal and breakfast at

a hotel that promotes itself as a child friendly destination, they should have offered basic laundry facilities

it just doesn’t work if you have kids who are closer to the adult bracket

golf short course was good but would suggest they show signs to the 1st hole which i could not find

very poor room service

breakfast was totally amazing.

only thing that could have made the stay even better would have been the addition of laundry

only thing i can think of that would have really been useful to have is some laundry facilities either in the

the private parking was great being almost outside the apartment door

the hotel was grubby the hoover needs to be taken into the stairs and carpet edges , paint work in areas needs

noisey kids in the spa

30pm there was dirty laundry and cups/glasses left in the hallway, also had cups missing from tea making tray,

also the new laundry arrived at 7

henry's bar was really relaxed and welcoming

evening dinner menu quite expensive. an option of cheaper bar meals might have been helpful.

as mentioned. the efficiency of staff serving in the kitchen needs a bit of tweeking.

building in the heart of lyndhurst, with the addition of parking

access to the parking lot was difficult

the hotel advertises room service but this was not available during our stay but they still left the menus in

the only experience that wasn't 100% was the breakfast

enjoy staying here, the restaurant staff and bar staff are so welcoming and attentive

the staff were great . especially marco who helped us with our laundry .

(she hung our coats in your laundry room) we had a drink in the bar before bed on saturday night

staff who were cleaning the rooms in the main hotel were all sitting in the hallway sorting the laundry (some

she hung our coats in the laundry and couldn't have been more accommodating

i was there for cycling and i had to put my bike in the laundry room, which was fine for me but a pain for the

whilst at breakfast the laundry staff went into the room and replaced water and took away the soap this was an

parking was a little bit of a problem initially but it was a saturday and there was both a wedding

parking is on a first come first serve basis

tried ordering room service - again phone not answered

we were informed that this was not available even though there was a supposed to be room service availability

the room, the dinner and the breakfast. all was of great quality adn standard

car parking not enough disability parking

room service breakfast very tasty

was excellent,room service was beyond excellent and room was clean, spacious and very

wifi in the room

having the laundry done and a delicious evening meal.

spotlessly clean. very friendly. easy parking. nothing too much trouble

off road parking available

property is clean, breakfast is amazing. location ideal. off road parking

with a queen size bed which was very comfortable - the room was of ample size and excellent wifi

best breakfast i ve had in a long time. what a great veiw!

parking

only problem was there was only limited parking on the top level

kind, friendly people with great local knowledge.great breakfast!

only negative was the location on a hill, but with parking available near the entrance it was alright unless

they blamed the laundry but with only 8 rooms carry spares

location, really helpful staff who helped us find a laundry, comfortable rooms with huge bathroom

a lot of unnecessary details yet i had to wait 10 minutes for someone to address problem with wifi, and in the

the mini bar was tempting, and i was tempted, so it got a bit expensive!

there is no room

laundry provider lacks any kind of quality control, in turn reflects very poorly on the facility

had to chase a bit for my shirt to be returned after laundry

good size rooms fully equipped and very clean and the green thoughts to the laundry!

for three people stay two nights the closest lift to our room was out of order there was dirty laundry in the

the door to the storage room was left open on multiple occasions, allowing you to see the dirty laundry, which

wifi little bit slow. but for 2 nights cannot complain.

wifi is very slow, and there could be a few more towels in the bathrooms especially for couples as

breakfast, clean room and surroundings, parking . near to seaside

the only downside was the parking.

room was clean and comfortable and wifi was solid

willing and able in recommending laundry facilities close to hotel

while it indicated when we booked that laundry was available, it was only the ability to send out laundry which

are no complimentary microwave oven and laundry services, which is very inconvenient for customers with long

prepared by the kitchen was average - local restaurants were better value for money; no in-house laundry service

it was difficult to get room service

big room, was at a good price, had late check out

perhaps we were above kitchen or laundry room but it was at times rather unbearable

price, location, and getting laundry service.

the hotel was kind enough to let us have late check out for no extra charge but did not end up needing it anyway

and the cleaner who just came to the room god knows what for did not clean or do our beds and my kids would do

drinks at the bar are crazy expensive 2 brandy and cokes cost me 11quid but other than that it was

no laundry (although many travel websites say it does)

the laundry is rather expensive to use

easy location from train station, staff very helpful, laundry onsite to use. breakfast was good.

would have liked a self service laundry

i was happy to find laundry facilities after a two week cruise

the ibis budget across the parking lot has a laundry which we used

cousin who we were with has a medical condition and was bleeding quite a lot so asked if they did laundry and

no kids menu for evening food

the bar was also nicely stocked and there were some board games in the lounge for when you want to

good wifi