general pool area/sauna/steam room is looking a little tired but still in perfect working

locaction, the staff and the spa were lovely

parking bays not clearly marked making a tight squeeze as some are parked diagonal or middle of 2

easy parking

breakfast could have been included for the the price

old furniture, tiny bed, no view, no slippers, no hairdryer, no laundry bags, no minibar, bottle of water from

pool, its clean, cold on a roasting hot day, loads of lovely gardens to enjoy, a zip line for the kids, setting

the spa area is being refurbished, it s still useable, we will be back to see it finished

could have done with private changing facilities in swimming pool area too

breakfast lovely

location right in the heart of the forest, quiet and peaceful, on site parking, friendly and attentive staff,

bar staff were exceptionally great , so friendly and made it feel like home from home

our room was a pet friendly room which was covered in mound and smelt of damp

not great wifi. rather patchy. probably can't be helped.

be lawns, so when we expected to have a massive uninterrupted lawned area for the dog to run and kids to play,

there was also a background sound of the waterworks or adjacent laundry during the night from our attic room

breakfast is served in the orangery which looks out over the garden

poor wifi capability. lack of aircon

5 room service fee for drinks felt excessive, especially when there was no mini bar

losing a car parking space when we went out for the day

only thing that could have made the stay even better would have been the addition of laundry

only thing i can think of that would have really been useful to have is some laundry facilities either in the

gym and spa

the alhambra dining room is a gem and we were lucky to have breakfast in there twice

wifi is awful

there was a guest laundry room ( 3 to wash, 2 to dry)

there is also a laundry on site if you need one

shout out lisa f helping with the laundry room and getting laundry powder

we did this ourselves at extra cost for the laundry

the position of our room was overlooking a main thorough gate for staff, laundry and other members and public

all of it the bar is 24 hours

lovely hotel and staff. great location with ample parking. lovely breakfast. good restaurant.

efficient service. very clean. very good breakfast

the bed was extra comfy. we had coffee in the fireplace room with the christmas tree :)

location ideal right in middle of town and ample car-parking

(she hung our coats in your laundry room) we had a drink in the bar before bed on saturday night

the staff were great . especially marco who helped us with our laundry .

she hung our coats in the laundry and couldn't have been more accommodating

staff who were cleaning the rooms in the main hotel were all sitting in the hallway sorting the laundry (some

i was there for cycling and i had to put my bike in the laundry room, which was fine for me but a pain for the

also the new laundry arrived at 7

30pm there was dirty laundry and cups/glasses left in the hallway, also had cups missing from tea making tray,

the staff were very helpful and breakfast was excellent

hotel parking plentiful

loads of available parking on site

staff went beyond there duties to accommodate our needs and special laundry request on arrival due to my wife

encourages pets to stay with their owners, which was not made clear on the website

plenty of parking

wifi didn t work

lots of free parking. lovely quiet location. excellent breakfast and dinner

having the laundry done and a delicious evening meal.

restaurants/bars a car ride away. wifi slow at times.

owner, clean bright room with everything we needed, superb breakfast and great choices, easy parking

off road parking available

breakfast was amazing service was beyond amazing. location was perfect with free parking

a hotel that promotes itself as a child friendly destination, they should have offered basic laundry facilities

no lifts - not ideal if you are travelling with babies/small kids

breakfast was an array of everything you might possibly fancy and would suit everyone s tastes

breakfast was the best breakfast we ve ever had

exceptional hotel in the most beautiful surroundings, the staff, service, cleanliness, food and spa facilities

they blamed the laundry but with only 8 rooms carry spares

location, really helpful staff who helped us find a laundry, comfortable rooms with huge bathroom

there is no room

housekeeping manager was so helpful and polite, allowed us a late check out as well

excellent bar and restaurant

had to chase a bit for my shirt to be returned after laundry

good size rooms fully equipped and very clean and the green thoughts to the laundry!

laundry provider lacks any kind of quality control, in turn reflects very poorly on the facility

for three people stay two nights the closest lift to our room was out of order there was dirty laundry in the

the door to the storage room was left open on multiple occasions, allowing you to see the dirty laundry, which

prepared by the kitchen was average - local restaurants were better value for money; no in-house laundry service

while it indicated when we booked that laundry was available, it was only the ability to send out laundry which

are no complimentary microwave oven and laundry services, which is very inconvenient for customers with long

breakfast was good. location excellent for driving to the port next morning.

saleem on security was very friendly and helpful and went out of his way to interact with our kids

willing and able in recommending laundry facilities close to hotel

cousin who we were with has a medical condition and was bleeding quite a lot so asked if they did laundry and

the ibis budget across the parking lot has a laundry which we used

we enjoyed a delicious supper, especially the chicken caesar salad and the breakfast was also very good indeed

i really appreciated the design, the breakfast and the dinner!

room, breakfast and location

best part was that it had a laundry area to wash and dry clothes

no laundry (although many travel websites say it does)

would have liked a self service laundry

was blocked due to dirty laundry being stored in front of it, a lot of dirty laundry which was there for the

the laundry is rather expensive to use

price, location, and getting laundry service.

perhaps we were above kitchen or laundry room but it was at times rather unbearable

bar with very good atmosphere and selection of beers

the only disadvantage is the wifi, which i never managed to access from my room

like the fact you had an iron and iron table in room nice big bathroom great location plus free wifi

laundry facility in house would have made things easier

was thrilled that bar open all night , could get beverages all the time and breakfast very tasty

nikola who served us in the bar was exceptional as was paula who looked after us at breakfast

stayed here for the weekend with our two kids

perfect location restaurant just across the road with a little play area for the kids

there is no guest laundry.

no car park or laundry room

good location to the port for a cruise. there was a laundry a few blocks away from the hotel.

in the event the room was next to a laundry room where there was a clear sound of

my 3 year old son it's perfect so many kids here too

staff lovely, bed wonderful, a fan in the room! great wifi

was perfect and staff were amazing male staff member helped me find parking spot at around 10pm in the night

overall a great pet-friendly hotel

food in bar was delicious and breakfast excellent

there is a charge for bringing a pet; however, unlike many whiffy

there is also public laundry right across the road

* no laundry service

information about loud music until midnight in the bar below the hotel

very friendly and helpful staff. cafes and shops nearby. good wifi. parking.

had a kitchen but no cuttlery or plates or glasses

the room was smaller than advertised, the wifi connection in that room simply didn t work- thus not as

the piano bar is a great touch too

wifi kept cutting out, so slowed down my working in the evening

not their fault, but wifi signal was almost non existent in our room.

parking is a little neat and you wouldn't want to park a long, low vehicle