there is no guest laundry.

good location to the port for a cruise. there was a laundry a few blocks away from the hotel.

no car park or laundry room

in the event the room was next to a laundry room where there was a clear sound of

everything other than wifi

price, location, and getting laundry service.

perhaps we were above kitchen or laundry room but it was at times rather unbearable

marianna (i hope for remembered her name correctly, she has pink fringe) in the bar was especially great and

poor wifi connection

couldn t find the wifi password maybe they should right that down on the key card

willing and able in recommending laundry facilities close to hotel

and barely working family room located facing main road with no air con, so boil or have your kids woken up

we could not find the night porter - no sign and when we tried room service on the phone no rely - disappointing

i booked for myself and a pet, when we arrived we were told that pets could only go in select rooms, the room

as the restaurant was busy it was suggested i have room service

i was charged 15 extra for the 'pet' room

the laundry is rather expensive to use

would have liked a self service laundry

best part was that it had a laundry area to wash and dry clothes

was blocked due to dirty laundry being stored in front of it, a lot of dirty laundry which was there for the

i was happy to find laundry facilities after a two week cruise

the ibis budget across the parking lot has a laundry which we used

cousin who we were with has a medical condition and was bleeding quite a lot so asked if they did laundry and

good sized, clean room. comfortable bed and pillows. great breakfast.

wifi was stable, free, but a bit slow.

breakfast was superb ( love the sausages ) very little noise from outside the room , early check in

had to chase a bit for my shirt to be returned after laundry

the door to the storage room was left open on multiple occasions, allowing you to see the dirty laundry, which

for three people stay two nights the closest lift to our room was out of order there was dirty laundry in the

laundry provider lacks any kind of quality control, in turn reflects very poorly on the facility

good size rooms fully equipped and very clean and the green thoughts to the laundry!

location, really helpful staff who helped us find a laundry, comfortable rooms with huge bathroom

they blamed the laundry but with only 8 rooms carry spares

housekeeping manager was so helpful and polite, allowed us a late check out as well

room service

mini bar in the room was well stocked

prepared by the kitchen was average - local restaurants were better value for money; no in-house laundry service

while it indicated when we booked that laundry was available, it was only the ability to send out laundry which

are no complimentary microwave oven and laundry services, which is very inconvenient for customers with long

we ate in the bar for breakfast and dinner as we had a dog and we fou d the experience to be painless

the room service was amazing, food was very good and service very prompt and easy to order

* no laundry service

there is also public laundry right across the road

had a kitchen but no cuttlery or plates or glasses

parking, good size room, bathroom small but functional, excellent shower with great pressure, bar on site &

helpful receptionist nice spacious room clean and tidy, bar staff service and attentiveness excellent, easy on

room was next to the laundry so i could not have the window open as an extractor or something that was making

food and laundry still on table etc

bottled water was not provided as should have been,and dirty laundry bag left in room on second day, otherwise

bathroom i didn't really think was very clean as i understand it is pet friendly i felt the room i was placed

paid for the breakfast and wasn t dissatisfied, just what you expect from a hilton

unhelpful, i walk with 2 crutches and she saw me struggling but didn't attempt to move any of the laundry bags

wifi was fast and the infrastructure was modern

staff, especially breakfast manager( very helpful)and service lady, also bar staff, nice and clean, a lot of

was good, fast wifi, very friendly and accommodating staff, great parking, lovely ac, little kids area at the

if provide some kids facility would be bonus.

is free wifi, an excellent breakfast and there is a wide choice of meals in the evening

the walk to the breakfast room from the hotel was fine when we went due to

nicely at reception, shown where to park as i had trailer, to which they accommodated with no issues :) room

accomodation,super comfortable room and bed,breakfast included a really lovely stay i recommend this hotel and

him we find this a great hotel to stay outside but close to city with advantage of onsite parking a big advantage

no laundry service available. this was important for my trip.

to check us in early, comfortable, good wifi, great view and tasty breakfast and good parking

room, gym and breakfast

was such a lovely place, our kids decorated the room and the staff were so nice with it and we absolutely loved

the spa is also well worth the additional cost

laundry facility in house would have made things easier

brilliant breakfast selection, easily accessible and great for the kids

when we checked in, they gave us gift vouchers for the kids covering drinks and meal deal as they were too old

should have free wifi all the time.

good parking for my truck, good wifi and tv, good food and breakfast

we paid 148 for one night only to find out our veiw was of the laundry and the bins at the back

no laundry service

laundry deliveries early am

kettle in room didn't work, i explained this to room service on the way out, she said i missed the switch;

we were able to use the spa swimming pool free of charge which was an added bonus

the use of the spa and room were excellent value for money

the kids playroom is a nice touch and went down well

ev charging station on site

availability of room service

the swimming pool area and gym were very good

noise of the laundry woke us up occasionally

the bar staff were also really lovely

have breakfast

wifi too weak to steam netflix

are polite, spa pool is nice and the kids loved it

laundry trucks outside the room woke us up loading all the line, directly next to room

were placed in the room next to the laundry room there were times of the day it was very loud and i had to call

noice at 7am when the laundry van turns up and starts loading and talking loudly

laundry delivery outside our room early morning

there are always laundry racks stacked up outside

having the laundry done and a delicious evening meal.

good off road parking

breakfast was amazing service was beyond amazing. location was perfect with free parking

with a queen size bed which was very comfortable - the room was of ample size and excellent wifi

plenty parking, recommend you stay here if in the area

it would be better to have refrigerator, hot breakfast, and laundry service.

free restaurant room service was great addition

fabulous room service pizza from the parsons collar

room , the twin rooms for the kids was even better than the adults double bedroom

clean, it s dog and child friendly ud83dude03, the location is great, the room service was fantastic, it s

un happy, couldn't book anything, used jam and marmalade pots at breakfast, dirty laundry not bagged all up

very poor wifi

nice big bedroom ,clean , friendly staff, extra touches-kids pack and dressing gown

no 2 in the face the staff have been really friendly and the hotel brilliant food is good gym and pool great

we travelled with 2 kids 10 and 6 years old, we felt safe and had absolutely no issues with anything

room was next to laundry so got the hum of washing machines all night

room was dirty, both the laundry and crockery

the quiet idyllic location, plenty of parking, the delightful staff, tasty meals

good sized room and bathroom. great bar and restaurant

nice rooms, excellent shower, fast wifi, excellent evening food

but in a narrow corridor a pile of sheets and a laundry bag is a trip hazard

request for early check in was accomodated and lunch of fish and chips was delicious

staff, accommodating as travelling with a baby great location, good breakfast good size

the location is perfect for exploring, comfy beds and, wow, a superb breakfast

room a good size, bed very comfortable and wifi was good whilst breakfast was very limited being a vegan, what

location of the room was right at the far end of the hotel again; this time overlooking the laundry collection

cleanliness, all the laundry was piled up hallways with no cleaning staff in attendance, made the place look

not much seating in bar area for guests with a wedding going on

size of room bed was comfortable relaxing bar lounge

staff were incredibly friendly and even kept the pool open longer for us when we arrived in the evening

at breakfast i requested porridge, which they make in the kitchen

swimming pool. good wifi. quiet room. comfortable beds.

gym and health club excellent

the children would of stayed in the heated swimming pool all day if she'd let them

ev charger did not work. hotel staff didn't seem to care

also the new laundry arrived at 7

30pm there was dirty laundry and cups/glasses left in the hallway, also had cups missing from tea making tray,

looks like a soup kitchen

bath in our room bar and restaurant menu very disappointing call for room service but no one replies so had to

we had our dog with us i feel the pet friendly rooms are not the same standards as the other rooms but the price

all the dirty laundry everywhere

bins and laundry were left outside our room until 6 pm , and again early the next morning as we were in

it was clean not that i can say that about the corridors leading to it filthy and cluttered with laundry carriers

laundry/dry cleaning service

i was in the corridor and i can hear the guy swearing from the laundry room bearing in mind i have 5 years

i was there for cycling and i had to put my bike in the laundry room, which was fine for me but a pain for the

staff who were cleaning the rooms in the main hotel were all sitting in the hallway sorting the laundry (some

she hung our coats in the laundry and couldn't have been more accommodating

(she hung our coats in your laundry room) we had a drink in the bar before bed on saturday night

the staff were great . especially marco who helped us with our laundry .

graham was so friendly and helpful at the bar in the evening

no outside dining; uncomfortable bed; feather pillows with no alternatives; no 'during stay' room service, not

the only experience that wasn't 100% was the breakfast

would of like room service, but the restaurant and the breakfast was super !!

particularly impressive was the speed of the wifi

dirty towels in room. room also very noisy woken up by laundry vehicle every morning at 6.00.

in the room it was not evident how to enter, confirmation of meal times and what to do with laundry etc

spa need refurbishment

three ev chargers didn't work with my kona

pool area was clean, but screaming kids and noone to manage them was a shame, we were thankful when they finally

old furniture, tiny bed, no view, no slippers, no hairdryer, no laundry bags, no minibar, bottle of water from

menu not up to the standard of the rest of the hotel a sheet of paper was more akin to a bar menu

convenient parking on site

beautiful building and setting log burners in the lounge and bar area very warm and homely.

drinks service was extremely slow and the amount of dirty glasses on the bar was unbelievable.

locaction, the staff and the spa were lovely

spa lovely swimming pool very good services in the spa, and lovely beaches near by and the new forest

good size bedroom, lovely garden, swimming pool

the bar area could be more comfortable

wifi connection didn't work for our entire stay despite us complaining about this on the first day

as was breakfast

delicious food served in the restaurant and breakfast in bed in the morning

the bar is warm and comfortable- a good place to sit and read a book and the food - whilst not cheap -

the restaurant had great food as did the breakfast

room with comfy bed, kids enjoyed own space in separate sleeping area

room seven had the laundry vent near our window

beware of parking under the trees, the birds are very messy.

excellent position. reception staff very friendly. breakfast very appetising.

room service everyday available of wanted

24hrs bar and staff responded fast and care for great

our room there was laundry sheets hanging over the banisters

didn t flush properly, room not as clean as it could be,dirty laundry lying at the bottom of

furniture very tired small tv quite old difficult to get wifi laundry bags left in coridoor

we did not eat in dining room but had food off the bar menu which was very good value for money,breakfast was

spacious room, with free wifi

always had a parking space

wifi kept cutting out, so slowed down my working in the evening

breakfast was superb with good choices of food

has wifi, kettle and bottled water etc

the breakfast was fab and excellent can't wait to come back

bags of dirty laundry sitting there waiting to be collected

friendly staff breakfast was cooked well lovely coffee and orange juice too

friendly staff. cosy bar. good food. free parking

lovely big room, nice breakfast friendly staff

above and beyond, very helpful and friendly , great breakfast and room service

the full english breakfast included was brilliant cooked to order & kept us going the entire day til the evening

lovely breakfast

everything.. great decor.. perfectly located. friendly staff. very clean.. fab breakfast

bed was really comfortable and the wifi worked well

location, good value, great breakfast included, premises attached to a quirky pub, cute little roof terrace with

room offered not acceptable too noisey ( loud humming from adjacent laundry) i paid for upgrade to priviege room

in and were given our keys, we found our room not ready at 3:30pm with the door wide open and a laundry bag sat

room seemed to be next to the laundry room

laundry let them down as had t change twoels that were marked

get me from my room to reception,i was lucky to come across a vey kind gentleman (he was taking laundry in the