no laundry facilities on site

the elevator and guest laundry were both broken.

bottom floor, near the pool, great staff, no next door people with a 1 and 2 year old they like being loud so

support staff very friendly and breakfast bar was better than i expected

drop login portal for wifi

laundry room is too small only have one washer and one dryer

the setup of the room was nice. and was just right for my kids.

the setup of the room was nice. and was just right for my kids.

staff are lovely and indoor pool is a plus

staff was awesome, the rooms were great, excellent full breakfast, kids loved the indoor pool and the hot

fitness room, jacuzzi and pool were very nice

even though the pool was cold and the spa did not work

not enough parking space.

good parking easy acess

liked the pool area and spa area

very spotty wifi

strong wifi in lobby and in room met all my work needs

it was very clean the room was very nice love the bar and grill

very clean and comfortable. breakfast was good.

bar was out of most call brands of liquor

laundry room for hotel guests

laundry facilities

parking situation, no wine opener, no laundry room.

room was fine, gym looked good but i didn't use it.

let all pets stay and staff was

laundry amenities were not working and apparently have not been working for weeks

the procedure for receiving towels and no laundry.

distance from parking

hot water, not enough towels, kids running and screaming in the hallway for hours shooting nerf guns and playing

the common area wifi computer/printer was nice as i needed to print some directions

kitchen, laundry room.

location off the highway laundry facilities and large room with everything you need

kitchenette

i've actually never stayed in such a nice room, kitchen and living space included

breakfast was very good

breakfast was great! monique at the front desk gave excellent customer service!

i wish there were more facilities/game room or something for younger kids to do.

kitchen light switch was faulty and toilet ran all night, only one elevator which was incredibly

convenient location, basketball and golf for kids

the saturday night we stayed there we could not find a parking spot and had to park far away from where our

they only had snack in there little shop no personal products unless you want to get over priced laundry soap

shampoo, info re breakfast, local attractions, no bag for laundry, nothing about

+ 25 minute drive to oak mountain state park+ laundry and ice machines on each floor

breakfast was good both mornings

i was livid that i had to stay there the wifi didn t work at

housekeeping didn t have towels we had to go to laundry on the second floor for our own towels

doors to laundry rooms were always open and loud

hall carpets had not been vacuumed

to let me cancel even though it awas a no refund room because i didnt realize they charged for pet

there was plenty of parking. the were pet friendly.

no laundry room on property.

me, i had high hopes for the pool, haven't been in one in over a year

excellent breakfast, one of the best we

clean pool

the breakfast was delicious

good parking lot, they have a guest laundry. the breakfast is normal.

room was next to the hotel laundry

laundry has been broken for almost a week

breakfast was good

it was quiet, and i enjoyed the pool

which ate up parking, then trying to find staff at the desk to get change for laundry

his doctor said that it was contact dermatitus caused by the laundry detergent at the hotel

crape myrtles are really pretty but the blooms get in the pool causing a big mess

the grandkids loved the pool

starbucks was in the parking lot and so was a mexican restaurant for margaritas

i asked the front desk and the lady told me to put my clothes on a bag and take them to the laundry mat

laundry service could not get app to work.

loved that the parking was only $7 on this side of the river

breakfast was excellent

parking lot was too crowd

we tried to use the laundry facilities which

was closed, outside laundry only 1 set, small weight room inside an hotel room to scares to go in, the garbage

laundry room is a washer dryer

not enough guest laundry and room didnt have a fridge.

have roaches and a lot of drunks roaming and bother us and i traveled wit my kids which isn’t acceptable trying

laundry room was dirty and there was sand in the machines.

good breakfast in the morning

staff was extremely friendly, and very helpful, the pool and outdoor area was perfect to spend time together

check in person, nice rooms, clean, good breakfast

like the pool and fitness center

pool was nasty

parking was awful, some people took up three spaces and nothing was done for the ones who had a

hair in the bedding, the wifi was extremely slow

they could use more parking.

the bar in the lobby was great and easy parking

to wash laundry

*) they offer use of multiple washer/dryers like a laundry mat

parking , customer friendly , laundry mate..

the kitchen set up was nice.

there was a mini kitchen but no coffee pot.

went there for golf unfortunately there was an error in the maintenance department which caused damage to most

the pool, the scenery everything about the scenery

the pool was fun. bar staff was pleasant and relatable.

due to covid-19 no room service

the view of the golf course and resort was pleasant

breakfast was very good, biscuits, sausage and eggs

staff was very pleasant,good breakfast and location wasn't far from restaurants or mall

good breakfast

waffle could be added to the breakfast menu

the breakfast was not that great

change machine in laundry room and no change available at front desk

there were piles of dirty baseball uniforms (laundry stacked in the hallway right outside our door

i also expected a jacuzzi, but there was only a small pool

so friendly and very slow no bathtub and terrible water pressure in shower not enough handicapped parking

the gym

not only did i have to request trash to be emptied in room, noticed overflowing trash in laundry room and other

you had to pay for the food , couldn t use the gym. room service was not good

it s a pandemic i do understand i wish the indoor pool was opened

the coffee bar area was clearly used by a previous guest and not fully restocked

you had to pay for the food , couldn t use the gym. room service was not good

every area was clean including the laundry area.

laundry room on site and very clean

we were traveling with pets and when we arrived we found out that the pet fee was $50/pet - which meant $100

bed was comfortable. loved kitchenette, quiet, will stay again.

mini kitchen.

a dollar bill changer would have been helpful in the laundry room.

convenient laundry room

on-site parking. laundry facilities. food in the morning and evening.

for a laundry room and fitness room

clean, affordable, easy access, pet friendly.

the coin laundry was very accommodating

liked use of laundry on property

there was a horrible musty smell through the whole hotel, like old mildew covered laundry

the location, the size of the room, the laundry room and the pool!

only one laundry room with one washer and one dryer at $2 per run per machine, so at times long wait to get

don't have coins available for people to use the laundry services

luggage carts available, was given a laundry cart to bring our stuff in

shabby hallways loud and littered with used laundry and trash long term stay tenants very

comfy bed, big room, good breakfast and even had a laundry room

the air conditioning barely blew cool air and the only washer and dryer in the laundry room were out of

really the only inconvenience it that our building s guest laundry room was out of service, but it seemed to

i didn't like that the laundry room on my floor was down.

i wasn t sure if laundry or a pool was near

it was a suite with kitchen and living room area. very comfortable. a real bargain at the cost.

there was no wipes in the gym

in the bathroom, tall toilet bowl, soap/shampoo dispensers instead of little plastic tubes, guest laundry, fresh

easy on and off from the highway , comfortable beds and great breakfast selection.

ev charging station. lvp instead of carpet!

location just beside the interstate and free breakfast

there was definitely not enough parking

he stated that he didn't know because there were no one on the property until the next day to do laundry

downstairs with my laundry to get switch out sheets and towel that wasn't enough for the room stay

i also liked that they had laundry facilities

laundry room facilities took only quarters-- $3 per wash load (that's 12 quarters

needed to do laundry and was advised i needed $3

was good breakfast provided, weight room,swimming pool and i was able to do my laundry else well

the guest laundry needs to be fixed dryer does not dry took 3 runs to dry my clothes

they should make sure they use a better lint and hair catcher with the laundry to catch up the guests hair

didn t like the fact the wifi didn t work, lady at the front desk was nice upon check in but when i called

staff, quick check in and out, good breakfast options, coffee available all day, competitive gas prices nearby

staff were very helpful, supplying utensils for our room microwave, change for laundry

no plastic laundry bag

t have any detergent for laundry to purchase and only left decaf coffee in the room with no cups

was absolutely phenomenal and i could not be more appreciative of the way they treated me and my kids

parking was good. breakfast had a plentitude of selections;staff was cheerful and helpful.

breakfast wasn t served

no breakfast dirty rooms wifi in and out uncomfortable bed ever made us wait a hour to check in staff was

the only minor complaint i have is the offer of a free breakfast

loved the lobby and the outdoor gazebo and well lit parking lot

wifi connection

love the fridge and the little kitchenette in the room. big and spacious rooms.

would ve like a full breakfast but food places were close enough

n/a. didn t take the to go breakfast

they were able to get us an early check in

no parking on the property, we had to park at the property next door

extra help for breakfast.

pool was green ud83eudd2e staff not friendly at all except for saturday breakfast crew

kids running around upstairs kept us up all night

breakfast was great, gym up to date, parking was phenomenal

room was very clean, staff very friendly, continental breakfast had good variety of options

it was items in the hallway the whole weekend, a clipboard, bag of trash, and a laundry bag

the kids loved the pool and the bed was so comfortable, especially after a 10-hour road trip

food, had burgers in the bar and breakfast was very good

room service food bad (wings we're rubbery). bath tub floor needs attention...

the staff were very pleasant and the hotel had a restaurant and bar inside which we did not participate in

staff accommodated special requests. laundry facility on-site. comfortable bed.

appreciated the continental breakfast very much

we loved the pool location with older kids who we could watch from our hotel room patio

we had easy access to the pool, which was nice

i didn t have breakfast, there should be breakfast included with the room stay.

there is a laundry available

laundry lady, doesn't know how to speak to the front desk clerk

the greeting when i checked in. the kick back hour. the indoor pool.

i was placed across the hall from a bus load of kids and they ran the halls and made noise until way up in the

pet friendly. staff courteous. evening food a bonus and breakfast was good.

only one washer and dryer did not provide change for the laundry services

pool area and the rooms were super clean.

we stayed in a room for three days with no room service

only one elevator. pool was a little dirty and no air running in the hallway on the 8th floor

very clean nice pool and gym

laundry facility was small and only had 1 washer and 1 dryer

the laundry facility is raggedy

add bacon to breakfast.

the breakfast is wonderful

no waffles for breakfast

laundry was onsite so we got the uniforms washed and ready for the next days game

i found hair that wasn t mine in the shower, one of the lamps didnt work , first night the wifi kept going

breakfast was good

the breakfast is good. the location was great.

breakfast was great

free coffee and hot coco! the 24/7 access to fitness room and laundry room.

also a laundry room would be nice

the hotel was nice, beds were comfortable and clean. guest laundry was free.

asked for clean towels, and only received 2 for 3 guest because laundry was being done

the pool was not accessible, there was not a laundry facility

they should also have a towel station or something with dry towels outside by the pool

the living room, kitchen and bed rooms were very nice and clean.

no indoor pool

location and it was pet friendly

bonus that my kids were able to play basketball!

pool, fitness room, free wifi, and laundry room

guests were smoking marijuana on the walkway of second floor

non smoking

for some reason when we booked our room, the confirmation said smoking room (we just left a facility because

we had a non smoking room which smelled exactly like smoke

the laundry room as well equipped with washers and dryer s and they accepted cards in case you don

i like having a full kitchen available and laundry facilities

the toilet kept getting stopped up and i eventually had the laundry clerk to just leave the plunger he kept

no elevator and the inconvenient location of the laundry room in relation to the third floor.

we liked the space and kitchen.

our kids could do while weighing her friends around the lobby, including the pool table and the games

loved being able to bring my pet - and seeing everyone's pets!

we travel with our dog and their pet policies are very welcoming for a nicer level of accommodations

the wifi was beyond slow and beyond usable

parking cost, pool is indoor and was closed, and no restaurant at time we were there

breakfast was good

breakfast confort location security

no guest laundry available to wash sweaty clothes from the fitness center

hotel was picked primarily because it was pet friendly but the website did not mention a pet fee

no breakfast served here. outstanding staff! excellent customer service!

the breakfast was good and the gym was nice.

claimed to be a pet free facility but it seemed every other room had a dog

location and guest laundry on site. good breskfast

location to restaurants favourable, nice pool area and laundry facilities.

then, they did not send no cleaning items and my trash and my dirty laundry was awful, i had to take it down

laundry isn t mentioned in their amenities but they do have a washer and dryer on the 2nd floor

nosy. my room was located by the laundry room. also had noise above my room.

good clean place! a lot of facilities including laundry!

free laundry for guests!

the laundry room was kool.

the free laundry, the outside grill , the room , the quiet hallways ....

the room , the staff , the laundry, etc!

laundry

laundry good and easily accessible and not expensive

free breakfast is good with lots of options

great breakfast.

the room service. we were pretty tired that evening when checking in.

parking limited with no provisions for handicap parking.

desk was very nice and helpful. great breakfast. nicely decorated room.

very clean and friendly staff. nice breakfast options and ample parking.

pool was very nice

very nice staff, lobby, and parking.

my wife was a little late for breakfast and they took the time to look for some fruit for us to take on the

great gym and laundry

keycards didn t work for the pool or the laundry, so we spent about an hour of walking in circles up and down

this trip we really needed the laundry room. super asset during a long trip.

they put a little something different out each day the kitchen did it excellent job

no instructions for wifi

was super friendly from valet, front desk and bar staff

property is totally under construction and we did not know the gym was closed

they lied and said i had a dog in my room and changed me a pet fee

having a bar tender would be awesome

for breakfast or dinner room service, $6

$50 for a pet fee and there was no green space

kind front desk staff, great access to parking lot and city, room service

a hospital, but instead of having to call an ambulance, your shuttle driver was able to take me and pick me up

i couldn t open the curtains because there was a bar with staff set up right at my door

room was clean and comfortable, airport shuttle, location was great.

even the young man bringing up the laundry from the basement wished my husband, who d just had surgery, a

$100 pet fee and $10 parking fee. both seemed high for the property.

room was fantastic and pool was definitely

spacious room with a kitchen that is conveniently located near uab.

there is a full kitchen and it is a nice place to stay

there is a small gym and washing machine & dryer for your clothes

it was clean, appeared brand new, smelled clean, room service was prompt and friendly.

parking

i hate the gym has been out of commission for like five years now.

the size of the room and the breakfast

the bathroom was very clean as well and there is a laundry room on the 2nd floor next to the gym

room itself smelled like a gym locker room

i arrived late, it would've been nice if the bar was open later than 10 pm.

the bathroom was very clean as well and there is a laundry room on the 2nd floor next to the gym

very convenient to uab hospital... snack bar and starbucks was handy ...clean

air conditioning that made it impossible to sleep, view of trash, the shower knob was rickety, no laundry bags

location of pool on front of parking lot

way too expensive and hidden cost for pet

i did not like that the employees would come out of a door by the pool and smoke

this hotel it is exactly where the team needs to stay but this experience absolutely not my kids and mom and

i also love the fact that they had a laundry room and a indoor gym

spacious rooms. good breakfast. kids had fun with the games in the lobby

i also love the fact that they had a laundry room and a indoor gym

breakfast was good!

gym was good

the hotel parking lot is barely lighted and in a remote area, i was afraid to walk to my car at night

staff and the added security of the county police in the parking lot

cars in and out of the parking lot all night

old needs update, not the cleanest, sketchy guests and loiterers in the parking lot

oh and let's not forget the laundry attendant that brought items to my room with a big beautiful smile on her

staff friendly and breakfast was efficient.

was no elevator, it was me and 3 very young kids and it was not fun getting to the second floor without an

it was hanging onto the bar on the side of the wall

parking was convenient, rooms were spacious and clean, breakfast was great

music in parking lot

the water pressure in the shower was good, parking was great.

i checked in with my mom and two kids

drug deals in the parking lot roaches homeless people everywhere and would not refund my money when i told them

weekend i didn't have to pay for parking, i could jus walk across the street to see the parade

laundry facility needs a lot of work

complimary , i m not sure i should complain, that was a very nice bonus to be able to do our laundry

the weight and laundry area

the staff is always helpful and the laundry and pantry are so helpful

close to restaurant. free laundry

-gym you could use at any time -very nice room, shower, and bathroom combo -moonshine rooftop bar

room service forgot half of our breakfast order

gym was good, as was the restaurant

rooftop bar only open later

the room service was

my kids loved the indoor swimming pool.

the location was fine. the entrance was amazing. the parking was great.

the bar was under construction but that will be a nice addition when its done

people left food and drink items in parking lot and still there in morning

hot tub wasn't working the day of our arrival and the indoor pool was cold

laundry room was all tore up for renovation

i liked the swimming pool and the shower

pool had green algae growing in it there were holes in the cushion seat the mattress was nasty tv

the pool was green

refrigerator, no microwave, no breakfast they advertised that they had breakfast and a swimming pool, the first

house keepers where not friendly and told me i had to take my own towels to laundry to get some more also they

however, we were told that the laundry was not done and all they had was bath mats

room wasn't cleaned any while we were here i had to take my own towels t down stairs to the laundry get my own

staff was very friendly. wifi strong. very good price.

the room was comfortable & clean. the front desk staff was helpful. breakfast was good

but seeing smiling face very time we entered or left, enjoying a hot breakfast at the hands of a delightful

easy check in and checkout. modern and spacious bedrooms and bathrooms. nice clean pool.

gym does not open till 9 am

we took advantage of the exercise room, pool, and continental breakfast

so easy to check in, everything was clean & roomy, delicious breakfast & nice staff!!

there was a free laundry

it happens but we were disappointed as we were passing though with kids

the location to the bjcc was amazing!! the kids loved the pool, and was very comfy!

breakfast was really expensive then when we got to the breakfast bar everything was very cold

of walking lots lots of space to walk through the directions not many options to eat no room service could never