in the bathroom, tall toilet bowl, soap/shampoo dispensers instead of little plastic tubes, guest laundry, fresh

pool condition

clean room and nice breakfast

wifi was slow made it hard to do computer work

courteous staff, clean room, breakfast hours were accommodating and excellent parking. room

luggage carts available, was given a laundry cart to bring our stuff in

comfy bed, big room, good breakfast and even had a laundry room

shabby hallways loud and littered with used laundry and trash long term stay tenants very

bed wasn't made and had dirty laundry when we came in.

don't have coins available for people to use the laundry services

laundry room facilities took only quarters-- $3 per wash load (that's 12 quarters

needed to do laundry and was advised i needed $3

downstairs with my laundry to get switch out sheets and towel that wasn't enough for the room stay

he stated that he didn't know because there were no one on the property until the next day to do laundry

i also liked that they had laundry facilities

i didn't like that the laundry room on my floor was down.

really the only inconvenience it that our building s guest laundry room was out of service, but it seemed to

i wasn t sure if laundry or a pool was near

breakfast and the basketball court

the breakfast you serves is also wonderful and has anything someone would need

the indoor pool was freezing which was a disappointment for my 8-year-old daughter

they made such an impression on our kids they remember them

we travel with our dog and their pet policies are very welcoming for a nicer level of accommodations

the pool table and bar area gave it a nice addition

pet friendly and kind towards our pets

the location, the size of the room, the laundry room and the pool!

the coin laundry was very accommodating

staff was great. i like that it has laundry room and pool.

there was a horrible musty smell through the whole hotel, like old mildew covered laundry

liked use of laundry on property

staff accommodated special requests. laundry facility on-site. comfortable bed.

i didn t have breakfast, there should be breakfast included with the room stay.

pool and the comfortable beds.

was told that i could order a light meal in the evening in the bar area only to be told by the bartender that

we loved the king bed room with a view of the pool

on-site parking. laundry facilities. food in the morning and evening.

a dollar bill changer would have been helpful in the laundry room.

for a laundry room and fitness room

convenient laundry room

was beautiful and everything went well except for knowing the full disclosure of bringing your pet

blankets are super thin and we had to ask for them for the bunk beds for the kids, when i asked for them they

breakfast wasn t served

smelled so bad i sprinkled bak i ng soda on carpet myself and why when j add a day am i charged an additional

the area around the hotel was a bit scary and suspicious questionable people hanging out in the parking lot

most places i stay have a full breakfast, i

was good breakfast provided, weight room,swimming pool and i was able to do my laundry else well

they should make sure they use a better lint and hair catcher with the laundry to catch up the guests hair

the guest laundry needs to be fixed dryer does not dry took 3 runs to dry my clothes

the pool

was very nice a accommodating by changing our room out so that we would not be on the floor with pets (i have

breakfast was good

breakfast confort location security

there were piles of dirty baseball uniforms (laundry stacked in the hallway right outside our door

change machine in laundry room and no change available at front desk

i thought the pool was heated and therefore my granddaughter and i were disappointed.

property was very clean and pet friendly

due to covid19.all the recreational activities were closed including kitchen,bar,pool area.

no guest laundry available to wash sweaty clothes from the fitness center

the room was very nice, outdoor pool seemed nice (didn't use it)

did you actually have to sign up for a time slot to use the gym

we were super disappointed about the pool, but the staff and comfortable room well made up for it

pet policy is a terrible idea

every area was clean including the laundry area.

laundry room on site and very clean

bed was comfortable. loved kitchenette, quiet, will stay again.

kitchen

satisfied and pet friendly

laundry good and easily accessible and not expensive

laundry

pool was cold as ice and room service was very very slow and bathroom was very old and

the pet fee of $75 and $5.00 for parking fees.

pool

not only did i have to request trash to be emptied in room, noticed overflowing trash in laundry room and other

the wifi wasn t working properly but that s understandable

we could here it from the parking lot

the location was great. the front desk let me get a early check in

we used the valet parking and it was okay

they always have clean & comfy rooms & the free breakfast is always better than pretty much anywhere

my husband likes the cinnamon rolls at breakfast

nicely decorated, good room and bathroom size, keurig, green mountain coffee, breakfast included eggs, sausage

waffle could be added to the breakfast menu

it's always clean, comfy & nice and the breakfast is much better than most places

parking limited with no provisions for handicap parking.

keycards didn t work for the pool or the laundry, so we spent about an hour of walking in circles up and down

this trip we really needed the laundry room. super asset during a long trip.

great gym and laundry

gym

we only stayed overnight but the kitchen had all utensils we would need if cooking

the restaurant/ bar wasn't open but only because of the covid-19 virus.

misleading about free breakfast

the kids on duty w did their best but management need to have more than one due peak days and times

property is totally under construction and we did not know the gym was closed

for breakfast or dinner room service, $6

even the young man bringing up the laundry from the basement wished my husband, who d just had surgery, a

understaffed/ pool was closed

pool was closed in late may. door stuck in my room had to force to open or close.

the layout of the room and the full kitchen...

spacious room with a kitchen that is conveniently located near uab.

nice bar & restaurant

gym/pool

they are offering a shuttle, but this was not driving and the desk didn't reply on my messages

the tv didnt work, wifi wouldnt work

clean, close to the medical buildings. room service was good.

laundry room is a washer dryer

was closed, outside laundry only 1 set, small weight room inside an hotel room to scares to go in, the garbage

we tried to use the laundry facilities which

not enough guest laundry and room didnt have a fridge.

even if you travel with the kids

the bathroom was very clean as well and there is a laundry room on the 2nd floor next to the gym

a shelf area between the sink and toilet grab bar would be a great help

i arrived late, it would've been nice if the bar was open later than 10 pm.

very convenient to uab hospital... snack bar and starbucks was handy ...clean

also, the bar stunk, literally like burnt plastic and cookies

housekeeping didn t have towels we had to go to laundry on the second floor for our own towels

doors to laundry rooms were always open and loud

location and price for having pets. the beds were great!!

was there for 10 days and only received room service once

late check out time i was approved, ice machine didn t work on my floor, hotel doesn t have room service

i also love the fact that they had a laundry room and a indoor gym

my son and i were at the breakfast counter making a waffle and one of the young ladies wasn t very welcoming

spacious rooms. good breakfast. kids had fun with the games in the lobby

they were willing to give me a late check out if i needed it.

i like that breakfast was until 10, that let us sleep in a little longer!

air conditioning that made it impossible to sleep, view of trash, the shower knob was rickety, no laundry bags

he even brought fresh bedding for the pullout couch for our kids to our room

no bar available-breakfast was a joke- serving fried eggs in styrofoam

location of pool on front of parking lot

i saw a lot roaches out by the pool area!! really freaked me out!!!

oh and let's not forget the laundry attendant that brought items to my room with a big beautiful smile on her

was great until i had some of my kids snacks and food come up missing after room service cleaned our room and

sausage and fruit but no waffles or pancakes and the pool water was hot instead of cold so the kids kept getting

breakfast was decent. bed was comfy. tv had netflix sign in option. wifi was good speed.

we requested an early check in and the request was honored without hesitation

the water pressure in the shower was good, parking was great.

music in parking lot

wifi is very patchy, constantly cutting in and out

weekend i didn't have to pay for parking, i could jus walk across the street to see the parade

i checked in with my mom and two kids

purport to be pet friendly but the $150 non refundable pet fee makes them anything but

room service forgot half of our breakfast order

both the roof top bar and the ground floor restaurant offer well prepared and original food and a good choice

wifi was not working. i reported it to the front desk and

night time manager went over and above to help me with my wifi issues

no plastic laundry bag

t have any detergent for laundry to purchase and only left decaf coffee in the room with no cups

staff were very helpful, supplying utensils for our room microwave, change for laundry

the pool was a great hit for the children and the bedding was wonderful

this might be fun for kids but not what an adult wants to sleep on

no microwave in room and no disney channel for kids

bath tub wasn t cleaned properly and the wifi sucked according to my bf trying to play his game

breakfast is not for dibietes white bagles to much sugar in yogurt juices have to much simple

breakfast was great.

i loved the pool, and the area of the hotel.

there was a free laundry

room service options would have been nice

i m fine with walking but if you have a lot of stuff to bring to your room, kids

a single restaurant or bar open inside the hotel -located right beside a very noisy highway

bar & grill restaurant was severely overwhelmed by the amount of people wanting to have dinner

pool was not heated and was super cold

it would have been nice to ave a bigger pool but that wasn t our reason for a stay

there was no parking when we arrived

gym was amazing for a hotel gym

no parking on the property, we had to park at the property next door

it was items in the hallway the whole weekend, a clipboard, bag of trash, and a laundry bag

housekeeping woke our kids up at 8:30 am

didn't like the fee for breakfast, the pool was small and the rooms didn't have a microwave

beds were a little to firm, would have loved to see a hot tub near the pool area

the pool was closed and looked dirty.

laundry lady, doesn't know how to speak to the front desk clerk

there is a laundry available

after a long ride in the car with 3 kids we checked in and had a good dinner with plenty of options

convenient parking with easy access to hwy 280

the kids loved the pool

parking

felt very safe leaving our loaded uhaul truck in the parking lot overnight

there were teenagers playing out in the parking lot at all hours as well

great staff, super clean! secure parking!

there is a small gym and washing machine & dryer for your clothes

only one washer and dryer did not provide change for the laundry services

staff does not honor the the commitment on free wifi

prices at the bar were sky high and ridiculous

was great setting was beautiful just wish the pool was open and the twinkle fountain we could not find or was

check in was very courteous and quick. clean and quiet. offers room service 24 hours

unclean. outdated old dirty furniture. dirty laundry.

there was a guest laundry which was a great

i only have a problem with the diry laundry on the bed

but the beds were clean and comfortable , they have guests laundry , a pool , breakfast, all the guest facilities

they had big parking space and it looked clean and well maintained

one of kids grabbed one and opened it before we saw the $2 sign

the pool seemed clean, certain things looked quite dated and didn t match the new and modern look of

it was beautiful but small in every way, enjoyed the jacuzzi and free wifi once it was working

bar closed at 10:00 pm on the day of arrival & the other nights it was slow & the bartender asked

my kids loved the indoor swimming pool.

parking situation, no wine opener, no laundry room.

laundry facilities

laundry room for hotel guests

pool was very small

we always have breakfast in the room each time we visit because it is so good

laundry was onsite so we got the uniforms washed and ready for the next days game

to many people hanging in parking lot at night that was not staying at facility

the breakfast was good

there was no wifi available in the room, as was my previous stay

our grandson loved having the pool

laundry facility was small and only had 1 washer and 1 dryer

the laundry facility is raggedy

old fashion and missing vents and half way broken , television didn t have many channels the wifi did not work

comfortable bed, breakfast and heated pool.

sometimes people hang out in the parking lot behind at night blasting music

the toilet kept getting stopped up and i eventually had the laundry clerk to just leave the plunger he kept

the laundry room as well equipped with washers and dryer s and they accepted cards in case you don

no elevator and the inconvenient location of the laundry room in relation to the third floor.

i like having a full kitchen available and laundry facilities

i liked that there were two trash cans in the room; one for the kitchen and one for the bathroom

pool, fitness room, free wifi, and laundry room

the room was non-smoking, but it smelled of smoke, but not enough to complain.

guests were smoking marijuana on the walkway of second floor

bathroom smelt like smoke in a non smoking room. no tub plug.

non smoking

laundry amenities were not working and apparently have not been working for weeks

the procedure for receiving towels and no laundry.

parking area a little out of reach.

it wasn't a big deal the pool was nice

only complaint was the fitness center a/c didn t work and was on 79 degrees

she volunteered to get me ice and an extra set of laundry for our third

(i wanted to hand wash some laundry)

also, laundry facility was amazing, but did not have detergent available even for sale so that was hard

the front desk where the guest laundry room was located

property was clean with great amenities . included bar & different types of food..

free coffee and hot coco! the 24/7 access to fitness room and laundry room.

the pool was not accessible, there was not a laundry facility

asked for clean towels, and only received 2 for 3 guest because laundry was being done

no laundry facility! pool was not working or not ready to be used!

the hotel was nice, beds were comfortable and clean. guest laundry was free.

great location with plenty of parking spaces

good parking easy acess

parking lot was kind of small.

the breakfast had a variety of selections which made it good.

not enough parking space.

the elevator and guest laundry were both broken.

no laundry facilities on site

i didn't like the fact that i had a pet fee.

drop login portal for wifi

the convenience of a snack bar would have been great after a night out

no pillows for that bed and needed them for kids using it at night

very nice property, loved the suite with the kitchen.

my kids slept on the pull out sofa and scratched all night

the room layout, updated textiles, the pull out bed was great for the kids

no pillows for that bed and needed them for kids using it at night

free shuttle service from the airport laundry facility

the location, shower, fitness and laundry rooms, the staff, and the rates.

room did not work properly and the manager had the maids dry in their dryer and they brought my laundry to my

when i get to the room and open the door the room is full of dirty laundry

they even had airport parking for a very reasonable price

laundry room is too small only have one washer and one dryer

staff was awesome, the rooms were great, excellent full breakfast, kids loved the indoor pool and the hot

clean, free wifi, parking, and room has fridge and microwave and the breakfast is wonderful!!!

the setup of the room was nice. and was just right for my kids.

pool

location, clean, quite, big room, wifi and parking.

friendly staff,clean room, easy parking,complementary breakfast and quite

i really appreciate the older lady that did breakfast

gym was also under construction

the restaurant, there was not a sink or average refridge but tons of useless cabinet space in the kitchen area

beautiful hotel and golf course. ammentities were great for a couple or family getaway.

due to covid-19 no room service

it had everything we needed and more. we loved the pool and golf course.

the pool area was beautiful but the whole resort was amazing.

beautiful grounds and secluded location. spa was very enjoyable.

mold around the tub and when i opened up the closet it smelled like a dirty laundry bag and the carpet looked

great breakfast too

pool was closed for painting

it was people hanging around the parking lot and pool did not feel comfortable

wifi password was not readily available, had to ask front desk for it

kitchen, laundry room.

location off the highway laundry facilities and large room with everything you need

kitchenette

kitchen, laundry room.

the room was beautiful complete with a well stocked kitchen (dishes, etc)

i had to constantly ask for housekeeping to get my dirty trash and laundry

then, they did not send no cleaning items and my trash and my dirty laundry was awful, i had to take it down

location to restaurants favourable, nice pool area and laundry facilities.

nosy. my room was located by the laundry room. also had noise above my room.

laundry isn t mentioned in their amenities but they do have a washer and dryer on the 2nd floor

the laundry room and the front desk workers were the 2 things that i enjoyed the most.

free laundry for guests!

so next day when we told them they were very efficient in finding us a new room, loved the free laundry facility

the free laundry, the outside grill , the room , the quiet hallways ....

good clean place! a lot of facilities including laundry!

the hotel parking lot is barely lighted and in a remote area, i was afraid to walk to my car at night

staff and the added security of the county police in the parking lot

cars in and out of the parking lot all night

old needs update, not the cleanest, sketchy guests and loiterers in the parking lot

only wish the laundry facilities were not out of order.

chose this property because it advertised laundry facilities- it was a last minute reservation

laundry broke and swimming pool is a pond. many bring their pets.

this inn provided everything i needed - except quarters for the laundry

was laundry and a rolling bin of garbage in the breezeway constantly

location and breakfasts.

i wish there were more facilities/game room or something for younger kids to do.

00 bc they charged me 3x fir my pet

sparkling clean, beautiful property! pet friendly.

layout & that it was pet friendly

+ 25 minute drive to oak mountain state park+ laundry and ice machines on each floor

they only had snack in there little shop no personal products unless you want to get over priced laundry soap

shampoo, info re breakfast, local attractions, no bag for laundry, nothing about

was very easy to access off the interstate, clean rooms, free parking and breakfast and staff was quick at check

nice hotel, comfortable beds, very clean, nice pool & outdoor seating area.

laundry room was out of order!

handicap parking is first come basis

there was not a lot of parking

breakfast was grab and go

the breakfast buffet was excellent

no clean rags or towels upon request and told the laundry crew gone home and no key to area or locked area

was moved to another room, only to have to deal with someone smoking pot all night long

wifi and tv were great

disgusting'when i arrived i had to ask for another room because the room was suppose to be non smoking, however

breakfast was good

identifying 'laundry/valet' on website misleading- very disappointed the

wasn't cleaned good urine was on the bathroom floor the laundry wasn't clean it smelled had to go buy my own

when i went down to the desk with them she had me follow her to the laundry room and asked me what i needed

the staff could have been a little friendlier. also there was no laundry facility onsite.

buffet breakfast was the best the whole vacation, omelettes, sausage, frittatas, waffles, muffins, bagels,

accommodated both early check in and late check out

we had to drive through a parking lot for stores and restaurants to get to the hotel

i love that this hotel is pet-friendly

the pool was foggy and nasty

despite the covid-19 measures in place - the breakfast was good.

good parking lot, they have a guest laundry. the breakfast is normal.

laundry has been broken for almost a week

room was next to the hotel laundry

parking was good dryer didn t dry clothes well at all needed eggs on the breakfast menu or some

the pool was by the best thing this hotel had to offer