the staff was amazing. the bar was wonderful and the breakfast was delicious

they advertise room service but have no menus in the room and claimed people were stealing them

would not be charged a pet fee and then was charged a 75 dollar fee when checking in

the gym could be updated.

the bar was adorable in design

keycards didn t work for the pool or the laundry, so we spent about an hour of walking in circles up and down

this trip we really needed the laundry room. super asset during a long trip.

great gym and laundry

bar should be closed or supplied

we liked having a sleeper sofa, chair, and full kitchen

even the young man bringing up the laundry from the basement wished my husband, who d just had surgery, a

kitchen area of room could have been cleaner and breakfast could have had a few more options.

pet friendly (but fee is high)

i wish the hotel had a indoor pool instead of outside

picked the room because it had a fireplace

there was no room service as advertised

phone in room did not work and therefore was unable to order room service (tried calling front desk and restaurant

should have free wifi giving guests a private hotel password at checkin

they are offering a shuttle, but this was not driving and the desk didn't reply on my messages

i had a pet with me and there was very little green space for him.

parking limited with no provisions for handicap parking.

oh and let's not forget the laundry attendant that brought items to my room with a big beautiful smile on her

wifi was very slow and got kicked off many times.

breakfast was great..and great location

staff friendly and breakfast was efficient.

leaving one of my kids to sleep on the floor

the bathroom was very clean as well and there is a laundry room on the 2nd floor next to the gym

a shelf area between the sink and toilet grab bar would be a great help

very convenient to uab hospital... snack bar and starbucks was handy ...clean

the towel bar in the bathroom fell off the wall and was barely hanging

wifi was difficult too connect. bed sheets and pillows smelled old and not clean.

i also love the fact that they had a laundry room and a indoor gym

we have to wait in the lobby which is nice but no wifi till formally checked in

spacious rooms. good breakfast. kids had fun with the games in the lobby

i also love the fact that they had a laundry room and a indoor gym

came with all the conveniences of a kitchenette

air conditioning that made it impossible to sleep, view of trash, the shower knob was rickety, no laundry bags

he even brought fresh bedding for the pullout couch for our kids to our room

she didn t even tell me about the wifi

i paid 9$ for a kids grilled cheese with no side

way too expensive and hidden cost for pet

location was good and gym was well equipped

historic, convenient, extremely helpful staff, nice bar and food selection upstairs

rooftop bar only open later

night time manager went over and above to help me with my wifi issues

the room service was

laundry

laundry good and easily accessible and not expensive

hate staying in a hotel that smells like animals, but you would never know that our room was for pet owners

happy hour bar service, large rooms.

hot bar was on the rough side

the water pressure in the shower was good, parking was great.

i checked in with my mom and two kids

music in parking lot

drug deals in the parking lot roaches homeless people everywhere and would not refund my money when i told them

huge place, right in the center, spacious parking lot.

loved being able to bring my pet - and seeing everyone's pets!

they made such an impression on our kids they remember them

we loved that they have a free pool table by the bar and the area was super nice and laid

each one of those attributes is most difficult to find in a nice hotel that will accept pets

with light on in shower u can see through it but if u have no kids with u it s a nice comfy place to stay

there was a free laundry

restaurant, no room service, hotel construction

bar staff were the best

of walking lots lots of space to walk through the directions not many options to eat no room service could never

bar & grill restaurant was severely overwhelmed by the amount of people wanting to have dinner

no guest laundry available to wash sweaty clothes from the fitness center

no breakfast served here. outstanding staff! excellent customer service!

t use wifi no one said wifi was going to be out until 230am asked for mgmt call never received will get

great staff very helpful loved the breakfast

pet fee was $70.

breakfast was good

breakfast confort location security

staff accommodated special requests. laundry facility on-site. comfortable bed.

we loved the pool location with older kids who we could watch from our hotel room patio

the pool setup is nice also

was told that i could order a light meal in the evening in the bar area only to be told by the bartender that

convienent to uab, my children loved the swimming pool

the only minor complaint i have is the offer of a free breakfast

the surrounding area and at times the parking lot are sketchy and a little scary

parking spaces were abundant

kinda dirty people above is let there kids run laps until 2am

breakfast is lacking but coffee and muffins i guess is on when you have several restaurants in the

also, laundry facility was amazing, but did not have detergent available even for sale so that was hard

(i wanted to hand wash some laundry)

she volunteered to get me ice and an extra set of laundry for our third

the front desk where the guest laundry room was located

the pool was open and clean. keep up the great work

the guest laundry needs to be fixed dryer does not dry took 3 runs to dry my clothes

they should make sure they use a better lint and hair catcher with the laundry to catch up the guests hair

was good breakfast provided, weight room,swimming pool and i was able to do my laundry else well

parking lot was well lit at night, so we felt safe coming back after our concert

$30 charge for pets.

but the beds were clean and comfortable , they have guests laundry , a pool , breakfast, all the guest facilities

unclean. outdated old dirty furniture. dirty laundry.

i only have a problem with the diry laundry on the bed

there was a guest laundry which was a great

room was clean & breakfast was ok but

in the bathroom, tall toilet bowl, soap/shampoo dispensers instead of little plastic tubes, guest laundry, fresh

i had a problem with a group of kids running up and down my hallway and called

one of the ev charging stations were not working and the side door was not operational.

was over pool with no curtains to close out the bright light

wifi was unreliable even when i purchased the premium package

laundry room facilities took only quarters-- $3 per wash load (that's 12 quarters

i also liked that they had laundry facilities

spacious room with good amenities. good laundry facilities

he stated that he didn't know because there were no one on the property until the next day to do laundry

downstairs with my laundry to get switch out sheets and towel that wasn't enough for the room stay

when i get to the room and open the door the room is full of dirty laundry

free shuttle service from the airport laundry facility

the location, shower, fitness and laundry rooms, the staff, and the rates.

room did not work properly and the manager had the maids dry in their dryer and they brought my laundry to my

from the breakfast down to the swimming pool area

really the only inconvenience it that our building s guest laundry room was out of service, but it seemed to

i wasn t sure if laundry or a pool was near

i didn't like that the laundry room on my floor was down.

it feels more like an apartment than a hotel room with the kitchenette

breakfast and the basketball court

shabby hallways loud and littered with used laundry and trash long term stay tenants very

luggage carts available, was given a laundry cart to bring our stuff in

the air conditioning barely blew cool air and the only washer and dryer in the laundry room were out of

don't have coins available for people to use the laundry services

comfy bed, big room, good breakfast and even had a laundry room

only one laundry room with one washer and one dryer at $2 per run per machine, so at times long wait to get

the location, the size of the room, the laundry room and the pool!

staff was great. i like that it has laundry room and pool.

the coin laundry was very accommodating

there was a horrible musty smell through the whole hotel, like old mildew covered laundry

a dollar bill changer would have been helpful in the laundry room.

for a laundry room and fitness room

on-site parking. laundry facilities. food in the morning and evening.

convenient laundry room

pool looks dated. poor gym.

every area was clean including the laundry area.

laundry room on site and very clean

bed was comfortable. loved kitchenette, quiet, will stay again.

size of the room and i loved having the use of a kitchen and office

mini kitchen.

change machine in laundry room and no change available at front desk

there were piles of dirty baseball uniforms (laundry stacked in the hallway right outside our door

2 stays the hotel did not have any bar soap available

i thought the pool was heated and therefore my granddaughter and i were disappointed.

i also expected a jacuzzi, but there was only a small pool

not only did i have to request trash to be emptied in room, noticed overflowing trash in laundry room and other

the wifi you couldn t get on youtube or netflix every time i go it s always a problem

the location was great. the front desk let me get a early check in

pool wasn't open but i think it was due to the pandemic

the wifi wasn t working properly but that s understandable

clean rooms, friendly employees, well lit parking lot

roll out of bed & eat breakfast

the cleanliness and hotel staff and hot breakfast is a plus

there is a small gym and washing machine & dryer for your clothes

were happy with our stay and the breakfast

mold around the tub and when i opened up the closet it smelled like a dirty laundry bag and the carpet looked

on our checkout day, the wifi had no internet connection

the breakfast was excellent! the rooms were very clean & nice. we even enjoyed the swimming pool

breakfast was super good and staff!

the pool & fitness

waffle could be added to the breakfast menu

my husband likes the cinnamon rolls at breakfast

good breakfast

the beds were very comfortable and breakfast was good

nicely decorated, good room and bathroom size, keurig, green mountain coffee, breakfast included eggs, sausage

pool and spa was nice

my kids loved the indoor swimming pool.

one of kids grabbed one and opened it before we saw the $2 sign

nice, clean, comfortable room. the parking was good and the hotel was tranquil.

the pool seemed clean, certain things looked quite dated and didn t match the new and modern look of

laundry broke and swimming pool is a pond. many bring their pets.

this inn provided everything i needed - except quarters for the laundry

was laundry and a rolling bin of garbage in the breezeway constantly

only wish the laundry facilities were not out of order.

chose this property because it advertised laundry facilities- it was a last minute reservation

t have any detergent for laundry to purchase and only left decaf coffee in the room with no cups

staff were very helpful, supplying utensils for our room microwave, change for laundry

no plastic laundry bag

limited parking

was absolutely phenomenal and i could not be more appreciative of the way they treated me and my kids

staff was wonderful, inviting & helpful the morning breakfast was always clean & it was actually fantastic with

pool was green ud83eudd2e staff not friendly at all except for saturday breakfast crew

it was clean and neat and the breakfast food was good.

room was very clean, staff very friendly, continental breakfast had good variety of options

no microwave in room and no disney channel for kids

it would have been nice to ave a bigger pool but that wasn t our reason for a stay

play offs had food courts around it did t have to travel far to eat after a long day nice clean pool and friendly

breakfast selections could have been better

the breakfast was good and the rooms were spacious and accommodating.

the dryer vents blowing on the pool made it very hot and hard to enjoy pool.

there is a laundry available

laundry lady, doesn't know how to speak to the front desk clerk

place was clean and comfortable, the facility s gym was right across the hall

pet friendly. staff courteous. evening food a bonus and breakfast was good.

parking and unloading were easy and the breakfast was good.

was closed, outside laundry only 1 set, small weight room inside an hotel room to scares to go in, the garbage

not enough guest laundry and room didnt have a fridge.

laundry room is a washer dryer

we tried to use the laundry facilities which

kids running that didn t bother me i have kids of my

it was items in the hallway the whole weekend, a clipboard, bag of trash, and a laundry bag

room service food bad (wings we're rubbery). bath tub floor needs attention...

almost everything . did not have time to visit bar resturant. will stay again

quite clean. gym is decent. rooms are spacious.

the staff were very pleasant and the hotel had a restaurant and bar inside which we did not participate in

laundry room was out of order!

the breakfast buffet was excellent

parking was a pain

really wanted st swim but the pool was dank and full of bugs.

easy access to my room, free hot breakfast, room was spacious

they need a guest laundry

no laundry available

no laundry room there are no places to do laudry in that town

like smoke and beds weren't comfortable and sheets were still wet from laundry which made it feel

details said it had laundry facilities and this was a major reason for booking this hotel

housekeeping didn t have towels we had to go to laundry on the second floor for our own towels

doors to laundry rooms were always open and loud

as i entered the room i could not believe it was a cleaned room because the carpet was dirty and the bed sheets

location and price for having pets. the beds were great!!

there was plenty of parking. the were pet friendly.

no clean rags or towels upon request and told the laundry crew gone home and no key to area or locked area

wanted a smoking room

wifi and tv were great

location... smoking rooms...beds comfortable... continental breakfast

very hard to get into and very limited parking for anything larger than a car or small truck

identifying 'laundry/valet' on website misleading- very disappointed the

when i went down to the desk with them she had me follow her to the laundry room and asked me what i needed

the staff could have been a little friendlier. also there was no laundry facility onsite.

wasn't cleaned good urine was on the bathroom floor the laundry wasn't clean it smelled had to go buy my own

no wifi / internet all week

only one washer and dryer did not provide change for the laundry services

pool was close we check in at 6:00 that was are main concerned for going there especially this time

no coffee in lounge long waits for every meal order children in bar area

the location. surrounded by great restaurants. the bar in the lobby was also attractive

bar prices were very high

laundry room had dead bed bugs on floor and on top of washers

was modern and clean and i love the mini kitchen

everything, hate the pool was not open

excellent breakfast. large room perfect for a family of 4.

breakfast was great

the laundry room as well equipped with washers and dryer s and they accepted cards in case you don

no elevator and the inconvenient location of the laundry room in relation to the third floor.

the toilet kept getting stopped up and i eventually had the laundry clerk to just leave the plunger he kept

i like having a full kitchen available and laundry facilities

kitchen

laundry was onsite so we got the uniforms washed and ready for the next days game

not enough parking

only thing i honestly did like was that the pool was ice cold because the heater for the water was broken for

our grandson loved having the pool

rooms 213/215 were well lit and had great space to move around; the indoor pool was a plus, mostly clean, and

staff was very nice and they had laundry in the hotel

in the pictures , they show a pool and a hot spa so my plan was to put my laundry on and relax in the hot spa

coin laundry was

pool is small but was perfect for a one night stay for a baseball tournament

breakfast is awesome.. they have indoor pool. very quiet

the laundry facility is raggedy

laundry facility was small and only had 1 washer and 1 dryer

the pool and hot tub has a closing time

the parking lot was full of storage trailers

the indoor pool was excellent for my kids and the breakfast was very great

pool, fitness room, free wifi, and laundry room

was suppose to have a non-smoking room

non smoking

we had a non smoking room which smelled exactly like smoke

smoking room and brand name shampoo nd conditioner. but still not worth the stay

check in was delayed due to housekeeping and laundry.

pool was a bit small, elevator was kind of rough, smoking area on 2nd floor would have been nice

breakfast was not too great we ate elsewhere

outdoor lights in the back of the parking lot

the soap was left pre used parking was dark in back i had my small child with me

bed very comfy. loved the indoor pool and workout room

parking was somewhat limited.

was clean, safe area and the indoor pool was exceptional

not big enough parking lot.

was excellent and breakfast was very good and appealing

no laundry facility! pool was not working or not ready to be used!

free coffee and hot coco! the 24/7 access to fitness room and laundry room.

the hotel was nice, beds were comfortable and clean. guest laundry was free.

asked for clean towels, and only received 2 for 3 guest because laundry was being done

the pool was not accessible, there was not a laundry facility

the hotel parking lot is barely lighted and in a remote area, i was afraid to walk to my car at night

staff and the added security of the county police in the parking lot

cars in and out of the parking lot all night

old needs update, not the cleanest, sketchy guests and loiterers in the parking lot

breakfast was great

breakfast was amazing and the location qas perfect. quiet or off by itself.

the living room, kitchen and bed rooms were very nice and clean.

breakfast was very good

pool was not clean and my kids were really looking forward to using it.

location to restaurants favourable, nice pool area and laundry facilities.

nosy. my room was located by the laundry room. also had noise above my room.

laundry isn t mentioned in their amenities but they do have a washer and dryer on the 2nd floor

then, they did not send no cleaning items and my trash and my dirty laundry was awful, i had to take it down

bed was very comfortable i like the lounge area i liked that there were laundry services available and

the laundry room was kool.

the laundry room and the front desk workers were the 2 things that i enjoyed the most.

laundry facilities. outdoor patio with grill. location.

the free laundry, the outside grill , the room , the quiet hallways ....

free laundry for guests!

laundry facilities

parking situation, no wine opener, no laundry room.

laundry room for hotel guests

pool and gym area are very nice. location is great!

breakfast was really good, a lot of lights in the room, very comfortable bed, location was great,

the procedure for receiving towels and no laundry.

laundry amenities were not working and apparently have not been working for weeks

hot water, not enough towels, kids running and screaming in the hallway for hours shooting nerf guns and playing

more towels in room, breakfast not being served and pool not being open..

had a reservation for two adults and two kids

the breakfast had a variety of selections which made it good.

the most luxurious thing was the spa tub omg

i had no problems in finding a parking space

pool cold and spa didn't work

the spa tub with the king size suite

the room service was pretty off as we were told one thing and got another entirely

the lobby bar was pleasant and the server was very good

the kids loved the pool, especially the slide

beautiful hotel and golf course. ammentities were great for a couple or family getaway.

the room service was also delicious

no laundry facilities on site

the elevator and guest laundry were both broken.

not enough options for breakfast and for kids. would have liked eggs, bacon, biscuits, etc

drop login portal for wifi

bed smelled like pet