i used the laundry room services, which was such a nice feature to offer

noises from outside, probably from the laundry room.

loved having a coin laundry on my floor, made it so easy to wash everything

location, rooftop pool. thoughtful details (roomservice, laundry room). very friendly staff.

quiet air conditioning, nice kitchenette, laundry facilities on another floor

i, mom, loved that there was laundry facilities to do our wash

the fact that i couldn't use the laundry room. i was not able to check in on time

advertised a guest laundry on their website and bookings

laundry service was down could not get extra pillow cases or extra pillows.

the laundry was not open and we desperately needed to do a little washing.

loved having access to laundry machines

if bringing a pet request for food/ water bowl to be placed in your room

reception and bar staff were superb! couldn't help more and really enjoyable to chat with

room service could have been better

location. got upgraded. early check in

we got coffee in the evening and at breakfast

not have breakfast, but the gratis coffee was delicious

the restaurant staff were substandard ignoring you after they delivered your food and the bar area is too small

room service price of food

the pool/ spa, room and restaurant have the most incredible views of city.

perfect location, good breakfast, 24hour laundry

there is laundry service for minor price

the laundry machines didn t all work

the lobby/bfast area is welcoming, nice gym and laundry facilities

it has a microwave, refrigerator, dishwasher and laundry room

i wish there was a microwave to warm up my food and a coin machine to do laundry but other then that, awesome

they had a swimming pool, a laundry room, and a gym

advertise a laundry facility but only have one washer and dryer for the whole building and never have quarters

friendly staff. good facilities including laundry.

pool very busy at peak times but that's to be expected.

bar and coffee counters were great loved the daily

location, historical atmosphere of the building, breakfast buffet, bar.

room service and valet are a bit slow

room service was delayed.

the gym needed some updating

laundry facilities were minimal

fairly rapid elevators and the guest laundry facility is convenient.

laundry bins in hallways were never moved the whole weekend

the guest laundry facility was a great surprise

laundry services are quite bad, had to do many trips to front desk to get quarters etc (card

excellent location. useful laundry facilities. helpful staff. amazing security system.

they have nice breakfast and the coin laundry was very useful for me and was in good condition

kitchenette, the laundry in the lower lobby was so convenient, comfortable bed, nice towels

i liked the location, breakfast and laundry room.

the laundry on the lower level can only be reached on one elevator & requires an app that mandates a

the gym is located on this level and is incredible

do not consume the alcoholic mini bar items

nice boutique hotel attached to a high end gym/social club in philadelphia

it is fully equipped with free weights, cardio equipment, lap pool and hot/cold plunges

the pool was wonderful

one of the robes was missing, no laundry bag even on the second day

trash piled to the ceiling in the laundry room

i had an inquiry about a laundry room being on site, but i was never given a direct answer about that prior to

three out of four dryers out of order in the laundry

someone should check all amentities to make sure they are up to code ( i used the laundry and both washer and

location, free laundry, ease of adding nights, customerservice, customer service & lastly customer service

great laundry

laundry facilities and detergent were free

laundry facilities for guests and continuous free tea/coffee were excellent

liked extras laundry,iced water,cofee,drinks in loby

is no business center, it is actually a fedex, where you have to pay for everything and no guest laundry

the gym, the staff, very clean and safe

the facility was filled with loud kids

did not like the pet cleaning fee

clean hotel, spacious rooms, great gym and spa. this is my favorite hotel in philly.

it comes with guest laundry and a nice gym

breakfast was very good. nice laundry facility. great location downtown.

even has a guest laundry

i loved the grab and go breakfast. the options are good the rooms are big and modern

location is perfect. beautiful room and a breakfast that more than okay is.

were scratchy and light, seems like their sharing supplies and laundry with marriott facilities across the board

the location and breakfast

the breakfast was so delicious

gym is pathetic for a 5 star hotel with a spa, and it belongs in a best western

great location and liked that the gym was 24 hours though a little dated.

has this hotel heard of laundry softener

excellent location. great bed. gym was good

were dirty, pool was green and closed so my kids couldn't swim (part of the reason we booked this hotel), and

the breakfast was amazing.

wifi - for a workable connection, you need to pay extra

have a few items for guests - such as a toothbrush, toothpaste, razor, shaving cream, laundry detergent

it was nice to have all the amenities of home, inclusive of in-unit laundry

would also have expected some way to buy/get laundry powder given the unti has a washer/dryer, and for my keys

apartment was spacious, comfortable with full kitchen and laundry

great to have private laundry facilities

very spacious and came with a washer and dryer so you could do laundry.

great location, roomy accommodation with modern kitchen and full laundry

the apartment had every necessity for living & working in philly for a week - kitchen, laundry, desk, etc

only downside was the gym

some washing up liquid in the kitchen would be handy

no free bottled h2o or laundry bag

they charged more for our pet than the booking website said it would cost

ice available on floor, high quality hair dryer, comfy bed, a safe, small fridge drawer, and nice gym - everything

the only amenity was the gym

one night the bar was snooze city but the next night another bartender put on some decent music and people

gym not functioning and laundry difficult.

the laundry room was broken and they offered use of a suite with a machine or a free wash externally

room at low level next to laundry, noizy fridge,

super location, clean, quiet, laundry.

laundry is complimentary

the view was beautiful , the bar the library was terrific as well

atmosphere and service at the library bar, the bar outside lavroix, and, of course, lacroix itself

small issue with room service, but was rectified.

weren't very helpful, gym hard to find, limited minibar, bed was not comfortable, room service food was

room was large and comfortable and the ac actually worked. room service breakfast was perfect.

laundry available if needed

i appreciated the laundry facilities because we needed to do laundry

one of our tablets wouldn t connect to wifi, son was upset

mid town location, clean room, friendly, helpful staff. even got really nice breakfast.

breakfast was great, staff was awesome, location was perfect and very clean.

i also appreciated the laundry room and the small shop that also sold detergent and fabric softener along with

not being able to get coins for the in-house laundry on site, no hairdryer in the room

the halls were filled with trash and laundry that stayed there most of the day

this hotel has a laundry facility inside which is clean and accepts credit cards

clean great location kevin the bar tender excellent

speak easy bar next door

good breakfast to start the day and staff friendly and very helpful

liked free wifi and ample outlets

the room was perfect-elegantly furnishing with a fireplace, the bed was very comfortable, and the linen quality

yummy breakfast, lovely afternoon snack bar!

room next to laundry room, when some guest started to wash before 5:00am

just be aware that the laundry room doesn't provide laundry powder, you need to supply your own.

room was nice the location was great , i liked the fact that you guys had a pool and laundry

room was a great size and comfortable, the guest coin laundry was a great amenity as well

we were halfway through our east coast road trip and so the clean, working, laundry facilities were great, you

the laundry is not working

the closest point was the gym in the basement

the street that the hotel is on is wonderful for night time bar crawls and food

room i had was very modern and quite spacious with 2 queen size beds, there is a complimentary breakfast in the

the staff was great, good breakfast and the bar and restaurant staff was great

clean towels, clean sheets and regularly cleaned dishes (and laundry if requested)

business center,laundry facilities

laundry facilities on premises. great gym and pool staff was amazing

no room service

was big, they did turnover service on time, they checked me in early at no extra charge, and the gym was small

there are fireplaces running in most of

wifi could have been stronger to allow us to stream our movies at higher quality

fireplaces everywhere

included, could check out umbrellas, quiet, bathroom with jetted tub and separate shower, kitchen(stove, frig,

breakfast was stunning, that home made granola and pastries, so goooooood

shown the comprehensive breakfast menu and thought it would be great for both us adults and the kids

superb gym

ordered room service and my husband did not eat the sandwich

big rooms, great gym, clean and friendly

history is all around this pet friendly hotel

i would have liked a robe in the room rather than on demand, and i would have liked a plastic laundry bag,

no laundry room and valet parking only

room service food was excellent and service was quick and gracious

bathroom was beautiful- tv nice- flavored tea in the lobby- room service fast!

room service came fast and food good but people answering phone rude all 3 times every other person

laundry facilities

i would have liked a bar/ lounge to have a drink at night wifi was poor not acceptable today

the breakfast served in the morning was above and beyond, tons of variety

breakfast awesome

the complimentary breakfast was nice and the free shuttle.

is not major, but consider putting plastic laundry bags in the room for dirty clothes

spa tub was a great stress reliever at the end of the day. the bed was very comfortable.

the wifi speed was very slow

room with fireplace and jacuzzi

loved the fireplace , the spa tub and the window between the bath and bedroom

should be explained more about things in the hotel that guess can use and floor tht it's on ex: laundry facility

the laundry room was convenient

cereal and old fruit but the location was clean didn t like the fact that you had to pay for wifi any hotel

felt like you was at home. pool and jacuzzi was wonderful.

i could use the wifi or late checkout without an additional fee because i booked though a third party site (

on top of that all night we had terrible noises coming from above sounding like a laundry machine

restaurant and bar staff were excellent

my girls live the pool, husband lives the gym, and i love it all

the sauna and spa area has no lockers to store your stuff while in

wifi was hit and miss. outside of that my stay was perfect.

we even used your laundry facilities

it was clean convenient very comfortable,it also have a on site laundry which is so convenient

room was clean and the adjoining rooms were cool for our kids they had there own view and loved it

staff gave us excellent service we went during christmas and my kids were able to get gifts from under the tree

the food and drinks at the bar were very reasonable

also extra facilities for individual laundry and a well equipped gym

however, this time trash and laundry were in the halls when i checked in (around 5pm), and the tub had not been

laundry services

room service prompt and courteous

with kids, that's not workable

useful guest laundry facility

hated the laundry area

laundry was efficient

laundry and a pool was available

room was very comfortable and with a wonderful bathroom and kitchen area

no laundry service on the weekends.

one of the hotel staff at the bar was really rude

1-3am bar tender/ server told me a seltzer i ordered wasn t available and proceeded to upsell different

room service a bit pricey and the restaurant needs more options

the pool was nice but should be heated (just my opinion) and a jacuzzi would have been nice

staff at front desk and at the bar were friendly and excellent service.

nice gym restaurant on location starbucks coffee large rooms location

we also had to ask to make the bed for the kids cause it wasn't ready even if we booked a room for four

restaurant prices are a bit high. shuttle to events would be appreciated

we all enjoyed the booths with tvs and our kids got a kick out of the jason kelce cut out

there s also an option for laundry (which we didn t need for one night) the rate was very reasonable

booked this property originally because it said it had laundry on site

laundry was always available

they have coin laundry for the road tripper

no dust, clean bedsheets and towels, clean bathroom, heater/ac, free parking, fast wifi

is spotlessly clean and all the stuff are very helpful, they have a laundry room

the breakfast cleanliness of room and small kitchen the location was great nice and quiet and laundry facilities

i wanted to take my kids swimming but we could only stay a half hour, the water was way to

is a new residence inn that is clean and has newer amenities such as a bar area and very well designed rooms

the pool water could have been cleaned

lacked room clock, luggage rack, laundry bag

the gentleman at the bar was extremely friendly and remembered us both night

got early check in and an upgrade from king bed to two double beds

very clean and comfortable room! delicious room service

everything was nice i most liked the bar that was in lobby

my order is in for two washcloths but they are backed up and doing laundry

the pool and laundry was shut down. but overall good experience

we all (2 adults and 3 kids) enjoyed ourselves

that there was a kids menu at the restaurant

room was great very spacious if you are traveling with kids or someone you need to assist like my visually

room was kept clean everyday easy access to laundry

free and tasteful breakfast (lot of choices) - free parking - big and clean room - guest laundry for $2 + $2

laundry facilities broken

laundry room on site was a big plus, good location, comfortable room.

walls are thin - could hear noise from next door guest laundry all night long

was a constant musky gym smell throughout the hallways

for some reason they put us in a room for only two people and had our kids sleep on an air

staff very helpful. wifi very disapointingly slow. parking entrante confusing.

bar and lobby were upscale with

was no food at the bar and the walls were paper thin so we heard kids running up and down the halls the whole

laundry facility housekeeping. no washcloths

everything was perfect enjoyed the seclusion private entrance breakfast laundry room

didn't use the pool or basketball court but i thought that was pretty cool additions for only $100 a

the kitchen accommodations. good hot water for soaking after a long travel.

the pool was

bugs in the beds. no laundry or press equipment. yeah

the only gripe was with the gym facility, two of the machines were broken and out of order.

pool is big with different depths so great for kids

the gym was not in working condition

location is great for an event i attend twice a year, and parking is super convenient

the location, the laundry on property. that i was able to open the window for fresh air

good location: 15-minute drive to downtown philladephia good breakfast quiet

the hall for breakfast is also quite lovely and the food was good

advertise pool that they don't have. steps in parking lot not visible.

breakfast was decent

bad hygene, lots of broken stuff inside and dirty laundry and beds.

it had a laundry room , we had a problem with the tv a person came within 10 min

area , laundry on site

drug addicts yelling, dogs barking, and hookers, car horns all night, plus crack head rolling a laundry bin

nice pool

laundry facilities.

the hotel offers laundry and dryer room and although it works with coins we never got our clothes completely

you need to have a way to get detergent and fabric softener near the laundry room

also, the laundry room needed to be cleaned

laundry facilities bland front lobby was very bland as was the breakfast area very bland.

coin laundry was available and helpful

in room safe (that work) and laundry

could offer free laundry service for long stays

when we requested new towels upon our return (after 5:00 pe were told that the laundry was in the dryer

we checked into room 228, laundry was on the fllor the bed was not made

no laundry on the facility if you needed to extend your stay..

when i made the booking i wasn't aware of the $12 parking fee. even double checked my account

the bed was hard. the room had a musty smell. the wifi was terrible.

beds were extremely comfortable and breakfast was very good.

i was having trouble using the complimentary wifi