could not open window as room was above a bar terrace which remained noisy till around 00:30

location was good and had good parking. on site bar and tapas were very good.

clean comfortable friendly staff excellent location with parking although it is limited

location was good and had good parking. on site bar and tapas were very good.

very clean and courtyard seating outside bar below hotel

secure car parking

breakfast could include more than just a single croissant

private parking garage below my room and the layout and comfort of the room and bed

the room and parking where great

the way room service works is so satisfaying

pool, good spacious room

lovely pool, kids enjoyed it

additional spa, gym

heating in room wasn't very good, and restaurant was basic as only bar one was open,

could not get any food in bar or restaurant

the parking area and room were very clean and well-maintained

the anal beads a page away from the club sandwich in the room service menu got a laugh out me.

booked this place because we needed to be close to the airport for a night with a place that had parking

parking

good parking love it

the coffee in the bar was very good in the morning

bar not open until 7

went to the bar for a drink following our arrival and was advised that it was fine to take the dog to the bar

the check-in guy was great and the bar was convenient, the dog charge was very expensive

, no fridge, parking - extra 10 eur, pet - extra 10 eur, the walls are shaking when the staff is cleaning the

no info pamplet in room to provide information for services wifi was insecure, weak and too slow to work i

in the bathtub stains in the carpet restaurant closes early and they claim 24hours room service

also the brochures say there's 24/7 room service and when we called down for some we were told 'the restaurant

the door of the sauna was hard to close. wifi should be free with no additional cost.

did not have the breakfast.

the wifi is very unstable hence those who travel with work or meeting online will have a big

helpful staff - good size room - public parking free next to the hotel - there are restaurant, bar and disco

must say that in the room next to ours, a family with kids was checked in and that meant a lot of noise

wifi was very fast and reliable

it is become a basic to have mini bar and at least coffee machine , cups and cattle it is not a luxury

looks old fashioned - no bar - average breakfast and cleanness

no bar or restaurant

wifi strong bed was oke

pool was a welcome escape from the heat

restaurant closed - no room service

swimming pool was out of

i was not able to connect to the wifi.

wifi was frustrating as every other day or so it kept signing me out

free wifi was quite adequate for my needs

i went for work travel , i needed good wifi which was not the case

wifi available in the hotel for 4-5 days

location, room service, breakfast

would love a swimming pool there !

tasty breakfast with a nice variety of options

breakfast

no complains or extra bills :-) the breakfast table was really nice, for example with good bread and fresh

don t get me wrong it s very nice but it has the option to be better; for example the towel bar rack in the

the gym facility was closed (i understand this is out of the hotels control)

from bar through ventilation system

staff were fantastic, the strong wifi, the excellent food in mesa 12 restaurant on site, great beer as well

the wifi signal in the room was poor.

great location, comfortable bed, good shower, good wifi. all good for a 1 night stay

and we were sleeping right above the bar with people shouting till 2am

wifi did not work at all last

poor wifi in my room.

coffee was from a machine and mediocre, although customers at the bar (at the same time) got it freshly made

we asked for a room with kids, but they fixed it to a separate room and the kid's room was on another floor

wifi was good

the gym is small and you have to book to use iy

we didnt make it to breakfast as the bed was so comfortable, we slept through the alarm

spa was closed for repairs and we were only given late notice of this and no compensation

good breakfast, nice room, good equipments, hotel modern

nice spa is here too

the bar could be open all day.

all night no wifi and dirty

no clean and no wifi

the wifi was not working good.

also, the wifi is free and it is decent but it is frustrating as it is not fast enough to do anything else

laundry price was too high :)

laundry service seemed to be priced to discourage its use

needed laundry for my suit - got urgent help

great breakfast, clean an nice rooms, friendly personel

nice pool for the kids and parents, ev charger in the car park (9 euros i believe for 24 hrs), aircon in the

a plus, but not for the hotel ud83dude00, la dehesa has a self laundry, with decent prices, very useful in the

our room and bathroom were clean, the bed linen and towels were fresh, and the wifi was fast

wifi, horrible pillows, asked for a double room and got twins, couldn t get the tv to work,

location near the shops and a nice walk by the river ideal for pet owners

room and very comfortable bed; tea kettle, tv, stable wifi; toilette provided with bidet; wide basement parking

and the laundry service was over $125 euros for 1 small bag of clothes

you have to wait for hours so as we could not have lunch before playing the golf tournament, we had to leave

- room very spacious - pool - gym (only ok hough)

gym needed some fans and the pool could do longer hours

pool, room size, bathroom

no laundry no restaurant or coffe breakfast is not nice

very good breakfast!location too!

great value for money.good location,staff,wifi and breakfast.

the breakfast is not good

clean room, excellent breakfast, wonderful service and good connection to the city via metro

have laundry service

no laundry option

wifi connectivity can be improved... breakfast can be little better

i could not connect my pc to the local wifi.

parking is spacious and enough room for a good wide car and low sports car, also ev charging for tesla only

30 is over priced and the cost of laundry, best bring spare socks and undies cheaper to buy new

the room was clean, with access to fast wifi and the addition of a coffee machine was an added luxury

was a lot of noise , there was a big group of kids that occupied most of the hotel and thet made oa lot of nice

good wifi. good location. kind staff

the gym was quite small but not bad.

of tempting treats for kids in family room but pricey snacks with not even free water

clean, nice, attractive staff, free gym ud83dudcaa

no sauna or swimming pool, small gym

staff, smooth check in and out, immaculate, comfy beds and because we arrived late we had room service send up

gym

about this hotel is that it has a free shuttle and breakfast is included with the price and free wifi

big rooms with good wifi

noisy but not because of the short distance to the airport. weak wifi connection in the room

wifi is not bad

wifi, breakfast (little pricey).

the breakfast area was quiet and inviting; the breakfast buffet had a reasonable variety of foods

the breakfast is overall good, some items were not replenished as required

everything you need including a very nice breakfast

intermittent wifi connection inside the room, couldn't connect laptop or ipad.

bathroom) was very good, bed super comfortable, very quiet throughout the day and a very decent breakfast

thought i had free wifi, but they said no and charged me 6 per day

booked this hotel to enable an early flight to hamburg

hot breakfast ...

wifi charging easy to access

i took the shuttle at 08:30 am (after registering the day before) to terminal 4

laundry service provided and the breakfast options were not that great

the laundry mat was near by

no laundry facilities

kids in one and parents in the other

the attached bar area was very cool and they had a good beer selection

room was a little small although perfectly functional and located opposite the laundry room, so at 6 am when

the wifi was very slow but again it s not q bid deal if you are only spending one night

poor wifi connection in my room

friendly staff, clean and comfortable room, and stable wifi

wifi connection is slow

hotel is pet-friendly

the second bed is a sofa type bed more for kids

the guy at reception had a room that was ready and gave me an early check in

hotel, freiendly helpful staff, great for madrid barajas airport, rooms clean and functional, wifi, nice bar

they give kids a nice little gift when you check in

wifi in room e6 did not work

facilities, location, cleanliness, staff, expedient room service meals and requests, smiles, curtesy, they have

the gym does not have weight , barbels , only one bike and 1 treadmill

clean spacious room with 24/hour front desk. gym facilities were ok.

the wifi was not working correctly. had to go to mcdonalds

laundry machine was noisy and going late next to our room

by the way, of you need to do laundry, there s a self-service laundromat that s about 10 minutes away

were very late arriving but had requested a late check out

efficient room service for a light diner in the room when tired

great stay, good breakfast and very clean.

do not dare to touch their laundry paper or they will charge u whether u like it or

the top laundry bill, 114 euros for a small bag of washing

nice outdoor area with pool, sunbathing and restaurant & bar service

they offer late check out till 20:00 for small extra price

room with full sized king bed, desk, refrigerator and both deep bath and separate shower and gym with towels

breakfast was amazing-truely

having breakfast & airport shuttle options was great

also i was very happy with pet friendly policy and my large german shepard enjoyed his stay too

there isn't a proper restaurant for evening meals but the bar serves some casual snack food.

the bed was extremely comfortable, the kitchen was fully equipped (with utensils, coffee maker, and appliances

has a pool and gym

pool, bar, food available on property

location just of the motorway pet friendly friendly staff good menu

gym

would have been nice to get connecting rooms for us and kids, but maybe the property could not provide that

laundry service was very expedient

euro for a load of laundry vs 8 euro in the local laundry spots, prices are ridiculous

excellent rooms, very good bar area, restaurant, breakfast

close to airport and close enough to city; able to do early check in.

very nice and modern, comfortable beds, big room, super gym and heated pool

gym closed and not f&b at all.

property with nice breakfast

no real gym.

breakfast spread

the gym was great and large bathtub in the room

very clean hotel, with nice staff, they had free shuttle to the airport.

pet friendly

not many vegetarian options for room service

very well equipped gym and there is a rooftop pool, which i have not managed to experience as weather was not

friendly staff -close to airport and hotel provides a free shuttle -awesome gym -comfy beds -good food -nice

the room breakfast and comfort

what i liked the most is the bed, jacuzzi and breakfast

it's a good room but i think they could get better at breakfast

the breakfast is tasty and service is fast

poor breakfast (bread and coffee only) with expensive rate

wifi was a bit weak.

no room service facilities

comfort nice staff possible to pay extra for late check out

have to overpay if traveling with three kids

i was able to check in early in the morning and a late check out the next day for a small fee

not much space to layout and store clothes during stay. no self-laundry facilities.

nice clean rooms and next to a park with free self laundry service.

laundry was too expensive, 7 for a t shirt

there was no room service meals. kitchen was closed.

gym is simple (yoga mats, weight machine, elliptical, treadmill and

were no tea or coffee making facilities in the room and there was no room service the day we were there

very comfortable room service very good

on arrival we found the bar does not serve draft beer only wine and spirits and the cafe was closed being a

easy arrival and entry to garage parking, nice quiet neighbourhood with a handy bar nearby.

good bar for snacks, food, drinks

easy to get to and clean ...staff great and early check in was perfect

gym too small

room service delicious and quick

hotel was a nice place to stay, with a beautiful room and good wifi

i had a wifi connection

gym awful. shower needed maintenance. no laundry service on weekends

also i had good wifi in the room

the gym

parking at the property great staff easy check in confortable beds, great bathroom

gym is small, however it still meets your basic needs

we arrived earlier than expected and made an active effort to give us an early check in without even asking

free parking. very convenient to barajas airport. room was extremely nice and clean.

room was modern, good facilities and bright, breakfast good selection, wifi efficient and transfer to airport

the room service was excellent

good breakfast, gym available (did not use), airport transfer

convenient location for transit through madrid, convenient parking. it is possible with a pet.

i loved the room, the professional attitude when i checked in and room service

was given a 2hr late check out at no extra cost

great location for airport and near major shopping centre nice relaxing swimming pool and gym

gym was very good

the laundry service was convenient, but quite expensive. that would be my only negative.

water ended up out of the shower and got onto the floor in the bathroom, creating a lot of extra laundry due to

wifi was very poor possibly due to room location but was really unacceptable for such a large hotel

kids couldnt get joy, and that was one of the main reason we choose that hotel

beds for kids were not prepaired, had to look for how to open it (from the wall)

air conditioning did not work properly and no concierge staff to assist with shuttle service or laundry

serving food later and having the gym open 24/7 would have added to my overall experience.

me and partner was pleased to stay at the hotel .nothing not to like !!! like gym too pool good

restaurant for other meals or for room service

wifi security is poor (wep) but speed is good

the hotel has a gym, a swimming pool, and laundry facilities available for an additional charge

also the laundry downstairs operated by wewash is easy to use and access

the broken laundry service wewash. could not connect.

facilities, laundry service, breakfast was phenomenal

i was also impressed by the laundry service via wewash app

the view was of a bunch of beat up old building the laundry hanging

the hotel also has a laundry service during the weekend, and during the week, you can wash your clothes in the

laundry

it would be nice to have on site washer and dryer to use for guests to clean laundry

room service is fast, reasonably priced, and delicious

t many pool beds shuttle bus wasn t on weekends couldn t requested for a bus to pick up from festival for

smoke (i arrived at 11:30 so was too tired to ask to change rooms, plus the hotel was full of kids from a football

is very good value for money, the rooms were decent, and well maintained, and the lounge and bar restaurant was

lots of kids in and out of the pool, i would ve liked to see a bit more maintenance

loved the shuttle bus to the airport and having the pool facilities

the location is close to the airport, and they offer a free shuttle

the shuttle pick up to hotel was great

bar and restaurants available in a walking

room is fine. gym not good, extremly small. breakfast is ok, but had better in spain

booked to stay here as we had our dog with us and they are a pet friendly hotel

laundry service was not available

family room was big , kids loved it.

i wouldn't recommend this hotel to anyone especially anyone with kids/family

wifi is free only in common areas

had 2 kids under 4 years i booked a junior suite when i arrived they told me our junior suite is tow

wifi conexion was poor.

parking was easy

free wifi which is excellent even in bedrooms and free secure car parking

great, toiletries included; excellent wifi was able to stream live channels in bedroom

beautifully clean, lovely room, lots of safe free parking, full restaurant on-site (in separate building)

novotel sevilla - no gift for children at check-in - no option for wash only (no ironing) laundry

the kids enjoyed also the swimming pool

it would just have been nice to have known in advance that we could not access the gym during those days

variety of options on breakfast, staff availability and suggestions

remind the kids not to run

more plus the extras which we were unaware of until arrival, pet and parking extra 23 euros taking our stay to

we particularly enjoyed the pet friendly reception

staff, clean, breakfast

how pet friendly it is . very clean

we had to eat a snack in the bar which was good and the wine inexpensive

bathroom toilet doors dont work good,cant full close. swimming pool dont work.

there's a great little playplace for kids and lots of green space for them to run around

it s very close to the airport and the shuttle was wonderful for us

the free shuttle is quite convenience to come and go to the

breakfast was perfect

qr code with room service menu does not work

loud construction going on continuously during the day which was incredibly disruptive and the wifi in the rooms

room was very comfortable, the room service was speedy and super nice

the bar area has ~4 areas off it for relaxing with friends or having a drink

the gym is very small only one walking machine

no laundry services and when i asked front desk clerk if there were laundromats in the area, she

says the hotel offer laundry when i booked the room, but the staff said they don't have it when i actually got

how close it was to the airport, and the free shuttle was a definite added bonus

hotel is very close to both bus and metro station and also provides airport shuttle

and varied breakfast of high quality clean, comfortable and quiet rooms with great wifi

the restaurant and bar of the hotel was closed ( as covid-19 measures) but we found near all necessary

i wish room service was 24 hours or different time

the staff were very helpful and the room service was prompt

really good wifi

we did not use the gym and the pool was not open yet, but they both looked great

there is a bar / restaurant on site but its basic, 3 types of sandwich and 2 types of beer and coffee kind of

the parking space

location, ample parking, comparatively cheap

can easily hear next room, no english speaking reception, no proper dining area (there is only a bar in the

little dated, they give you a tv remote when you hire the room with the wifi pass on a label on the back, the

the airport shuttle took al ittle long to arrive

staff were exceptional, the food amazing and the facilities particularly the gym is first class (as good as a

we were there just for a night close to the airport even had a free shuttle service the lobby bar was nice with

early check in and very helpful staff with arranging airport transportation

perfect for travelling with kids

laundry damaged my trousers, lost colour in some places (just one-off as i often used it, but still

although spa is closed (covid) it could be better maintained (clean, cut hedges, remove

gym, the room furniture, the bathroom

gym and spa was not working which made us upset.

spa center is not well considered- there is no lockers where to leave your personal things, you

provide these and as i had business meetings over the period of my stay i was forced to pay for laundry service

2- there is no laundry at the hotel i have to find dry clean to drop my clothes and i have to pick up next day

there are malls nearby and we were able to locate a laundromat walking distance to do our laundry after a week

a truly pet friendly

good breakfast, gym available, clean and nice room

also located near restaurants, supermarkets and even clothes laundry stores

food in the bar is good and not too expensive

food, nice bar with tv screen to watch footbal

availability of staff and bar at all times

breakfast was the same all days, maybe it will be nice if change some options, but at the end is a

also no laundry service even though it says there is one

clean laundry

room service came into room at 9 am to clean room before the 12 noon check out time and woke us up

everything. big rooms. nice staff , very friendly. amazing breakfast

had room service which was prompt and the food was still hot