the middle of madrid, we actually enjoyed being close enough to enjoy madrid but also having the pool and space

front desk staff; our waiter in the restaurant was great; nice rooms; shuttle to airport went smoothly

very good wifi

lots of kids in and out of the pool, i would’ve liked to see a bit more maintenance

good breakfast, some of the things very tasty

gym and restaurant in premises

exceptional breakfast buffet. super clean bathroom with towel warmer.

the gym was tiny and didn t have much equipment.

good breakfast, gym available (did not use), airport transfer

you cannot order room service before 4pm

gym awful. shower needed maintenance. no laundry service on weekends

staff is good we treated well i requested if we can have a early check inn and late check out we are happy we

the gym

wifi was awful in rooms couldn t find the phone no water in rooms beds too hard phone didn t

lack of essential facilities such as bar or a place where guests can relax and have a drink

location is in the heart of the industrial zone. no chance by walk. and the wifi is really slow.

screaming kids in room above us for 2 nights. sounded like they were unsupervised

screaming kids in room above us for 2 nights. sounded like they were unsupervised

no surprises, good value for money. kids enjoyed the stay.

we had to eat a snack in the bar which was good and the wine inexpensive

wifi was flakey but im nitpicking

the food was great and room service was great at no extra cost

breakfast was one of the best we have ever had in a hotel - the choice was extensive and the

breakfast spread

gym facilities not accessible.

location, cleanliness. wifi quality, very helpful staff

parking was tricky free which is great, just hard to get in and out of ticket/gate didn t

we were travelling with our pet dog and check in and check out was easy

friendly staff and strong wifi

would have been nice to get connecting rooms for us and kids, but maybe the property could not provide that

no laundry option

have laundry service

great hotel, pet friendly. comfy beds

basic and old equipment in the room; sober breakfast buffet and a struggle to connect to the wifi/internet

parking is spacious and enough room for a good wide car and low sports car, also ev charging for tesla only

30 is over priced and the cost of laundry, best bring spare socks and undies cheaper to buy new

was a lot of noise , there was a big group of kids that occupied most of the hotel and thet made oa lot of nice

restaurant or bar open due to it being good friday

the gym was quite small but not bad.

a hotel for business people .hotel bar not open during our stay

saturday restaurant was off for dinner which i was not told, lighting in the room- not good, no room service

good bar for snacks, food, drinks

very comfortable room service very good

missing wifi password reminder

were no tea or coffee making facilities in the room and there was no room service the day we were there

intermittent wifi connection inside the room, couldn't connect laptop or ipad.

breakfast is really nice with a variety of foods.

breakfast pricey

breakfast is excellent

the breakfast was beautiful but the price was a little steep

no laundry no restaurant or coffe breakfast is not nice

the breakfast is not good

in addition the bar area is in the foyer and as the door is not closed and they have a tiled floor you her that

unfortunately stayed at room 101, right next to reception and bar and is definatelly a room not to stay again,

bed wifi

clean laundry

also no laundry service even though it says there is one

thought there could be a bar same location as the swimming pool. other than that all good x

the bathroom, managed to have a hot bath after a long journey, cleanliness, breakfast everything was perfect

also some of the gym equipment a bit shabby or

everything except wifi

breakfast was delicious

wifi, for a reputable hotel chain was very poor

room size is small, breakfast is average. very small gym, no swimming pool.

wifi quality

speedy wifi, well breakfast (scrambled eggs, cheese, ham, cornflakes, fruits, yogurt, donuts), laundry on the

clean and comfortable rooms, breakfast was great with plenty of variety

kitchen in the room, speedy wifi, well breakfast (scrambled eggs, cheese, ham, cornflakes, fruits, yogurt, donuts

kitchen in the room, speedy wifi, well breakfast (scrambled eggs, cheese, ham, cornflakes, fruits,

kitchen cutlery should include scissors

laundry damaged my trousers, lost colour in some places (just one-off as i often used it, but still

gym equipment broken and old, tv doesn't work in the gym

gym, the room furniture, the bathroom

bar service inside the hotel, they said it s working just during weekdays, not weekends

are moving parking is too expensive what is in the picture is big jacuzzi not a swimming pool and not good as

> no iron device in the room. > laundry pickup , you need to give it to reception.

the staff were amazing especially the bar staff who could not do enough to please

easy to find, comfortable, nice bed, good baths, lovely night receptionist, parking, super fast wifi

wifi is good

no coffee or tea available until bar opened in the

service in the bar quite slow

thing of note is that the free drink tokens for the bar were misleading

requested room service for breakfast because we were in a rush, but they told us we had to come down to the

rude room service, asked me to come down and get my own order.

wifi was bad

room service for ice

the breakfast was great, and the gym is absolutely fantastic

no decor airport shuttle only goes to terminal 4

in a country where kids are playing for hours late into the night - often past midnight in the summer - it is

the room was good, the gym great

facilities, laundry service, breakfast was phenomenal

i was also impressed by the laundry service via wewash app

the broken laundry service wewash. could not connect.

the hotel has a gym, a swimming pool, and laundry facilities available for an additional charge

well furnished, beautifully updated, has laundry facilities

reception staff and bar staff were all lovely

huge props to the room service and cleaning staff

staff were welcoming and breakfast was well organised

clean, kind and english speaking staff, room and bathroom of good dimensions, wifi working good, on a calm

the hotel is very fancy , the wifi is working very good. its located in a quiet place.

rooms were very clean and comfortable, the bar and the food were very nice, the staff were very kind and helpful

clean and nice room. very nice gym for a hotel and sauna. garage was perfect for my big car.

all the staff especially at the bar (:

room service was available and room had a mini bar also

nice hotel very rich renovation gym and sauna available 24/7 nice reception good lobby

amazing friendly stuff,great room,small but comfort gym.perfect for such priceud83dudc4d

pool is small and shallow 90cm it would help if it is deeper also, it would be nice if it was

comfortable room, nice terrace (with pool), small gym, and a good breakfast.

comfortable room, nice terrace (with pool), small gym, and a good breakfast.

a nice pool on the roof, and a small but usable gym on the ground floor

room service

that the bar was not open all the time

no pool, poor restaurant and room service menu options.

overpriced weirdly not good. small rooms. terrible location. tiny gym.

very friendly staff, good breakfast :) room service works perfectly

it took me a lot of effort not to be annoyed by everything technically the room cleanness the laundry service

more affordable laundry service would have been nice for everyday washing - or even a diy within the hotel

spa and outdoor pool were not included in price

2 adults and 2 kids in the room were perfect in terms of size

nice and friendly staff, beds are comfortable, rooms are large and clean, wifi fast

laundry service is very expensive and charged per

all staff speak english; i need to ask laundry bag every morning; i need to ask for free aqua replacement in

that spa was overpriced. 30 euros for 45 minutes.

that in that night of maintenance work and also requested an extra bed for the kids and sati only late at 2 pm

have loved an outside pool just to lounge around after exploring madrid all day

breakfast was great and staff helpful , sadly no laundry service but i walked about 6 minutes to find a

staff in the restaurant and bar were exceptionally friendly helpful and made me feel safe

everything was super. excellent wifi connection.

everything went well staff was helpfull for my kids

wifi connection wasn't great, so when i had to send emails for work, it was a bit of a challenge to

laundry is expensive, so we didn't use it - however for a short stay this is not a deal breaker

the staff was absolutely wonderful and the on-site laundry was great!

i loved the bar and food in the restaurant

wifi signal very poor in the rooms.

it was convenient to have a bar and restaurant on site since nothing else close by

laundry facilities were a

laundry service is tremendously expensive

the courtyard out our window bestowed views of hanging laundry and a scant lifestyle - not what i'd expect from

do not request for laundry service, your clothes will be ready in 5 days

breakfast good, location too

a laundry room where i could do my own laundry would have been nice.

are stingy, charging a fortune for clothes laundry service and only give you one bottle of water on arrival

i wanted to get some laundry done and they did not clean my top or delivered it before i checked out (4 nights

the breakfast was superb with a wide range of choices from made to order eggs/omelettes/pancakes to

breakfast and food at the pool bar is fantastic. rooms spacious and nicely styled.

laundry machine was noisy and going late next to our room

by the way, of you need to do laundry, there s a self-service laundromat that s about 10 minutes away

the mini bar also had a few drinks for free

it was overall very good.. friendly staff, nice room, great wifi

the quality is high and the breakfast is phenomenal

novotel sevilla - no gift for children at check-in - no option for wash only (no ironing) laundry

there was not really anyone who spoke much english to help, one of our items was stolen from the gym which was

the staff was very friendly. was travelling with 3 kids and they loved it.

of the staff super breakfeast clean environment free airport shuttle great wifi close to the

the kids enjoyed also the swimming pool

the housekeeping manager should check the towels - i think it has to do with the laundry soap they use

00; yes there is room service but it is not the same thing

the check-in took very long when you travel with kids

room service

- conveniently close to airport (15-20' car / 30-40' metro with one change) - very quiet & great wifi in room

wifi was available at all times, no issues with insufficient bandwidth

bar in the back of the place

the bar was never busy as the prices were very expensive for this location.

nice, clean hotel, good breakfast, fine wifi and very close to metro

room service was a disaster (took nearly an hour and 3 phone calls to deliver fried eggs and chips)

room was a little small although perfectly functional and located opposite the laundry room, so at 6 am when

the wifi was very slow but again it s not q bid deal if you are only spending one night

bar wasn't open on saturday night charge for use of garage should have been included in the

nice pool bar at the corner 4

wifi connection is slow

ground floor room opening to garden ideal for accompanying pet

comes with a mini bar filled with drinks (have to pay obviously but ideal if you needed / wanted something last

room service food not so great. cooked breakfast could be better as well.

nice and welcoming staff breakfast was rather good, with eggs, fruits, coffee and so on free parking excellent

no hotel bar no gym or pool

large room and friendly reception staff. good and clean bathroom. wifi works fine.

underground parking or front facing parking if you prefer

is a small hotel in a quiet residential area of madrid with attached bar and restaurant

the most thing that makes u nervous is wifi which prefers to desappiar sometimes.

the people in the room across from me were very loud and banging things around - parents with 2 kids

weak wifi- common in most hotels

considering that there is major construction going on, and there's no bar or restaurant, we couldn't even get

actual bathroom door so no privacy at all, no good restaurants/ bar nearby, quite expensive considerin the area

i wouldnt recommend staying for business poor wifi and no usb charges in the room

gym was unusable, treadmill and bike were broken, dirty towels left lying around and the

gym appears to be closed all the time, so has jan ventilation

room wasn't clean and wifi was damn slow. the gym was like a small room with two bycicles.

laundry service provided and the breakfast options were not that great

no laundry facilities

the laundry mat was near by

kids in one and parents in the other

mini bar and free airport shuttle

do not dare to touch their laundry paper or they will charge u whether u like it or

the top laundry bill, 114 euros for a small bag of washing

had a shuttle to airport

great pool bar and facilities. close to airport and estadio metropolitano staff super friendly

pool and bar opening hours wasn t till 11.

room is ideal for business travel; comfortable in space, temperature, cleanliness, free wifi comnected and

many little things were wrong, from wifi bouncing all devices and tv working very poorly, to a freezing cold

i had to work from the hotel and was concern their wifi not fast enough, i was given another wifi connection

very small tv, no foreign tv stations. breakfast starts not before 7:00. slow wifi

wifi signal in the room was so low that one couldn't connect

stylish and comfortable rooms. nice bar area with friendly staff.

the breakfast was excellent

husband 2 kids (4 and 5 years old) and i stayed for one night

breakfast can be taken at the ibis barajas airport hotel from 4am and this is obviously catering for people

say it's sound proof, it's not i can hear kids playing outside and people walking all night long

to the airport, punctuality with shuttlebus, breakfast, stuff so helpful, love to stay

nothing. maybe would need some more light into the bar and restaurant area

airport hotel with fantastic shuttle bus service

comfy room with room service

to the airport, punctuality with shuttlebus, breakfast, stuff so helpful, love to stay

problems with wifi on the last day

breakfast adequate though

bar for breakfast available even though breakfast was not included in my room rate

room was spacious and perfect, and as requested bed was really comfortable breakfast was awesome with lots of

wifi reception in my room 210 was very poor and erratic

mini bar was not mentioned in room facilities but we as a family we need it so i recommend it

breakfast, nice, comfortable room with wifi

the town has plenty of public spaces, many play grounds for kids, rich in dining spots

desk staff friendly and helpful, room was very clean, wifi worked well, room uses space well: double bed, desk

t use their parking , there s free parking on the street and do not take breakfast they only have few things

was a great choice of breakfast options and although the hotel was very busy and there were a lot of guests in

wifi in room, good location, supermarket round the corner, opposite popular madrid nightclub

the comfort of the room and the facilities especially for kids were superb

only room service available for food on night of arrival due to dell occupying the pelicano facilities

no 24 hour room service but that's being picky!

clients have to pay for sauna and gym facilities

property has the best gym we ve ever seen and a remarkable spa

rooms were so modern, clean and spacious ,mini bar stocked daily and the vip level was definitely worth paying

especially i want to thank them for the presents for the kids

the breakfast was also very good

the lobby bar closes at midnight:)

room decor is tired - restaurant/bar/ room service menu is too limited

sized bedroom, nice bathroom and excellent highspeed wifi

reservation did not include breakfast

the gym was good

roos are small and it has no gym

would have loved to see more amenities like gym and indoor pool

the bed was very comfortable, lots of programmes on the tv, great wifi for multiple devices

would appreciate to have a gym

good value north of madrid center...easy access to airport and good wifi.

very friendly staff. breakfast is awesome. love this place.

rooms are clean and very spacious with a good sized work desk looking over the garden and solid wifi

got an upgrade. exceptional! breakfast is good

since i knew that my check in would be late i kept asking them if it should be ok , they told me their reception

no tea or coffee making facilities in room and no room service

was no microwave in the room to heat up food, nor was there a place to dry the laundry

in a good area of madrid,tree lined streets and cute restaurants,shops,laundry nearby

swimming pool. free water, tea and coffee in the room

the breakfast very good too

not able to try pool too cold

friendly and helpful staff and the location great for evenings out and taking the kids to the park etc

new and clean room. i like to gym and i could, however the gym room is small.

friendly and helpful staff and the location great for evenings out and taking the kids to the park etc

lack of international tv channels. wifi needs reconnection overnight

fast laundry service

wifi is slow and the i was told when checked in information provided on booking is not correct as i

gym was to small

advice would be to limit window opening- it may be dangerous for kids

free wifi only worked for one device

such as kitchen and laundry

front desk has given me false information about the services available he hidden that they have laundry services

the pool is fantastic and the entire facility has so many extra rooms

the pool can get quite crowded at opening hours, closing hours is sometimes better.

all the services were fine, wifi, tv, aircon, hot water, etc

says the hotel offer laundry when i booked the room, but the staff said they don't have it when i actually got

no laundry services and when i asked front desk clerk if there were laundromats in the area, she

its proximity and the shuttle service to the airport.

one told us that the shuttle service must be booked 24h in advance

i liked the shuttle service, the pool and the location (close to mad cool festival)

comfortable rooms, large comfortable beds, very helpful staff, great downstair bar (you can have a coffee and

quiet rooms, great breakfast

variety of breakfast

there were a gym and a covered parking garage

the man who works in the bar is the friendliest member of staff,makes you feel really welcome

the free wifi was excellent

the room was very quiet, the bed good, and the wifi excellent, better than in many 4-star hotels

in the room there are all required things: wifi, a fridge, towels, glasses, 2 clean beds, a tv set, etc

breakfast friendly staff, helpful with kids good wifi connection close to metro station

breakfast friendly staff, helpful with kids good wifi connection close to metro station

said that since they offer a full laundry service, they don't make irons available

additionally, there was no toilet paper, the laundry was still wet, and there was an unpleasant smell in the

here is only laundry service and is not cheap so you need to bring your or use the laundry service

been in that neither provides it or has an ironing room instead tells you you must use their laundry service

iron or ability to have an iron delivered to the room is crazy (only offer a laundry service which isn t

room service excellent

clean and modern hotel, excellent breakfast, really well equipped gym, helpful staff, shuttle bus for airport

lobby bar staff is super friendly also jose juan helped me really good with my

a place that serves room service and has a full service facility should help with bags

having an airport shuttle was a big bonus

the shops and restaurant on site were very convenient and we loved having free wifi

excellent room service

reception desk and 1 of them was attending one person, behind it there was a family with little kids (and me)

wifi was a bit weak.

for a pet is 12 euros, which is fine but i wish they had it listed somewhere so i could know in advance

don t know what they use for laundry, but the sheet smells like formalin, which you may find in a old hospital

hot drinks in room, although you could hire a kettle, they were not available with room service

the hotel does not have a gym

the room very spacious pool area nice

wifi worked well, but the setup is not secure as encryption is disabled, have to be on vpn all the

laundry was too expensive, 7 for a t shirt

not much space to layout and store clothes during stay. no self-laundry facilities.

nice clean rooms and next to a park with free self laundry service.

30 pm, and room service prices are outrageous

if the gym had some free weights, that would be good, as only one weight machine to use for

however, the extraordinary noise from the iiunion truck collecting and delivery of laundry or other at 1 or 2

need was walking distance, transport is near buy, the food options were amazing, there is even laundry and beauty

until we called and they realized it was ready and had to go down to pick it up, quite pricey laundry as well

also, very confortable for travelling with kids and the breakfast superb

approx 2 months ago and requested 2 rooms , side by side, upon arrival, we were given rooms with kids in two

good location, but far from the center if smb needs the center, a very polite staff, a good wifi

swimming pool was closed

and the last day we were checked out and asked if i could get a coffee from the bar and wasnt open until 5

airport shuttle , gym. nice outdoor space

free wifi was not reliable

the location is close to the airport, and they offer a free shuttle

cleaning, wifi conections,

easy access to the gym.

airport shuttle

slow wifi connection in the room.

laundry

the view was of a bunch of beat up old building the laundry hanging

the hotel also has a laundry service during the weekend, and during the week, you can wash your clothes in the

it would be nice to have on site washer and dryer to use for guests to clean laundry

really enjoyed every moment through the day, breakfast, cups of coffee, a little gym work & the room was totally

we used the laundry services and it was extremely quick

wifi barely worked on 8th floor.

wifi works well

wifi works fine, but is intermittent and often cuts in and out, which can be annoying if you need a

wifi connectivity is reliable and hot water is 24x7 available ensuring convenience

the laundry service was great

pleasant staff able to accommodate my early check in request.

food options for gluten free were limited room service order was worst meal i have ever had

the outdoor bar area was also beautiful

small pool poor street access rowdy disco crowds

slow food area included was very convenient and breakfast was excellent

delicious breakfast, spacious and extremely clean room. super kind service.

wifi kept dropping out.

free snacks! good wifi.

the snack bar was brilliant, helpful staff, comfy and spacious room.

there are coin laundry self service @300 meter walking distance, good for who need do laundry during the travel

several different types of business close - restaurants, laundry

wifi service was easy to connect, fast and reliable

really fast internet wifi to download a movie within half an hour, and super clean bathroom with disinfected

noisy neighbours who talked in the corridor late at night- not the fault of the hotel

the bedroom, the decoration, the bathroom. the food from room service was delicious.

beds aren't suitable for small kids who are in danger of falling off

the gym was awesome and breakfast very good

it is possible with a pet

there was a pool, workout room, and even a little kids play area in the lobby

this hotel is amazing, facing king fahad masjid, and has great lobby and good breakfast

we find the restaurant food is expensive and room service food wasn't very nice.

small gym and pool included

the all day bar service and outdoor patio is

the time of the swimming pool, it was unfair to the children..

despite following up multiple times, the hotel delayed investigating with their laundry provider for over a

roof top bar and pool are amazing definitely what we needed after a long weekend

clean hotel, bar area good but expensive and limited food options, but plenty of tapas bars and restaurants

it was located in a good area walking distance from stadium, room service is available

unfortunately hotels bar closes quite early

big rooms. laundry service was excellent.

parking available, good breakfast, nice rooms, wifi. all perfect!

lack of kitchen personnel between 10 and 20, no bar to have drinks or tea and no room service

wifi works well all over the place

the wifi speed can be improved

114 had some loud noises that we could hear from outside the room like a laundry or motor running

service team was absolutely helpful and nice, room was clean and breakfast excellent

the breakfast was outstanding, with a great variety of fresh and delicious options

breakfast was very good and presilla in breakfast was great too

the staff was very friendly. was very clean and the staff super nice and very pet friendly