laundry service was not available

no free wifi. no airport shuttle

the facilities are a little dated. wifi did not work very well.

lovely park just outside for the kids to

i wouldn't recommend this hotel to anyone especially anyone with kids/family

was freezing and it never warmed up, the view from our window was a wall opposite, firstly the wifi didn t

has a shuttle from the airport, starting at 7:00 and the last pick up is at 23:00 but you can book

the wifi but i later had the option of free wifi

close to airport. dinner was above average. breakfast selection outstanding

good service, modern hotel, free shuttle every 30 mins.

it has also a small nice gym that i enjoyed using and the staff was super nice

lack of information in the room or checkin about wifi and transfer to/from airport.

everything was just wonderful, from the staff to room or the breakfast

the bed was extremely comfortable, the kitchen was fully equipped (with utensils, coffee maker, and appliances

amiable staff gym room is good

restaurant is very good, and the wifi is more than sufficient for anything you need to do

dinner and breakfast was exceptional for hotel service

ybe

mini bar and snacks to buy which was handy

the airport shuttle by email, as i had no phone service in spain, however the airport has free wifi, so i was

big rooms with good wifi

wifi, breakfast (little pricey).

noisy but not because of the short distance to the airport. weak wifi connection in the room

wifi is not bad

about this hotel is that it has a free shuttle and breakfast is included with the price and free wifi

euro for a load of laundry vs 8 euro in the local laundry spots, prices are ridiculous

laundry service was very expedient

my wife arrives with 3 little kids alone in the night

i also used the room service, which was provided with courtesy, quality and speed

breakfast is excellent

very nice rooms and shuttle service 10/10

gave us an early check in after a very early flight

staff were friendly, food was good, bed was comfy, was able to book a late check out (7pm

got charged extras for bringing partner and kids and for parking

the bedroom was large, full mini bar for anyone who needed it

air conditioning did not work properly and no concierge staff to assist with shuttle service or laundry

facilities, comfort of furniture, and lack of room service and other services.

the pool, i ordered a vino de verano

clean, cheap prices, room service worked well.

the hotel has also a gym very basic

the laundry service was convenient, but quite expensive. that would be my only negative.

water ended up out of the shower and got onto the floor in the bathroom, creating a lot of extra laundry due to

the gym and spa are available in the building

beds for kids were not prepaired, had to look for how to open it (from the wall)

mily with 3 kids) had a 24 stop in madrid the location was great for us

the pool was great and has a free airport shuttle

needs to be larger and more toppings if you pay 28 euros plus 6 euros tray fee for room service

nice bar for drinks and food

the pool area was very nice with the exercise room with it on the first floor, but open to the outside

the gym was awesome and breakfast very good

laundry was too expensive, 7 for a t shirt

nice clean rooms and next to a park with free self laundry service.

not much space to layout and store clothes during stay. no self-laundry facilities.

room service was available and so i could really relax before starting a long travel day the next

the rooms were super clean and the staff were quite friendly. also has a great pool for the kids

pool hours and the pool was closed.

and staff in the pub/restaurant on the right was very confusing with the information about room service

a 4 stars hotel with no room service 24h

wifi is free and internet speed is fast

paid for half board due to the fact we were travelling with small kids

laundry

the hotel also has a laundry service during the weekend, and during the week, you can wash your clothes in the

the view was of a bunch of beat up old building the laundry hanging

it would be nice to have on site washer and dryer to use for guests to clean laundry

room service is fast, reasonably priced, and delicious

the wifi worked

to room, early check-in staff friendly and spoke english free shuttle to airport desk available, wifi access

the gym is very equipped and looks awesome

gym on site is a plus

fine location, and shuttle service from airport, gym

laundry service seemed to be priced to discourage its use

needed laundry for my suit - got urgent help

laundry price was too high :)

quick check in, friendly staff at the check in and in the restaurant. wifi good.

pool area is nice

there is an in-house restaurant and room service, and it is quiet so you can get an early night

the wifi was not working correctly. had to go to mcdonalds

nice breakfast and lunch with attentive staff

location clean very good breakfast

location was excellent and the wifi was fast

while to locate once i arrived st the station as my mobile credit ran out and i couldn't locate a wifi

provided inside the room, good only if you are travelling alone or with your partner, if you have kids then to

staff were super friendly. room ample size with air conditioning. free wifi.

helpful and friendly staff, free games in the lobby, pet-friendly

the breakfast was for only 7

the top laundry bill, 114 euros for a small bag of washing

do not dare to touch their laundry paper or they will charge u whether u like it or

rooms, very accommodating, nice size pool, good gym and super friendly staff

we felt comfortable and settled with all the conveniences, including the gym facilities

the pool was nice, towel service and the little gift for the kids

laundry service provided and the breakfast options were not that great

no laundry facilities

the laundry mat was near by

the included wifi works throughout the building, is fast and free of disruptions

spacious room and good enough wifi

didn't try restaurant/room service/breakfast as there where a fair number of eateries close by

everyone was very friendly. gym is perfect for solo session. good breakfast.

close to metro stop gym facilities quiet and comfortable very friendly and helpful staff

we could do with more sun beds around the pool

good location, but far from the center if smb needs the center, a very polite staff, a good wifi

room was a little small although perfectly functional and located opposite the laundry room, so at 6 am when

the wifi was very slow but again it s not q bid deal if you are only spending one night

wifi connection is slow

great location in a cute town- close to restaurants and the bar next door is

the wifi signal is strong throughout the property and bars and restaurants surround hotel

laundry machine was noisy and going late next to our room

by the way, of you need to do laundry, there s a self-service laundromat that s about 10 minutes away

the best thing is the flaxiable stuff that allow early check in

were very late arriving but had requested a late check out

we booked the quadruple room which had bunk beds for the kids

no laundry services and when i asked front desk clerk if there were laundromats in the area, she

says the hotel offer laundry when i booked the room, but the staff said they don't have it when i actually got

i liked the shuttle service, the pool and the location (close to mad cool festival)

wifi slow

no issues with hotel, very modern room, good wifi

provide these and as i had business meetings over the period of my stay i was forced to pay for laundry service

2- there is no laundry at the hotel i have to find dry clean to drop my clothes and i have to pick up next day

there are malls nearby and we were able to locate a laundromat walking distance to do our laundry after a week

pet friendly

the staff were very friendly . lovely double room . dog bed and dishes for our pet.

great oasis! pool awesome ! rooms and food also above avg! thanks i will be back!

bed, pool, playground for kids, airport shuttle and the staff is amazing

atmosphere by the pool, great little outdoor restaurant and close to great shopping

that does not offer room service

there's a great little playplace for kids and lots of green space for them to run around

a nice hotel, had everything you could expect in a hotel room (ie extra pillows, laundry service ect)

the wifi needs improvement and breakfast is basic.

the room was big and nice, bath room excellent ! wifi was not good ! service super!

wifi is a bit slow, could have a kettle in the room for making tea.

wifi wasn't good at all.

would have been happy to have a cup of coffee without having to pay a full breakfast in the morning

gym very poor - most of the equipment defective

perfect location was good near train station to get u to sol , mini bar wasn't working would be amazing if it

i can also see why they only show one picture of the gym, it's very sad

receptionist late at night was very rude and we had travelled for hours in a car through the night and couldn

wifi available in the hotel for 4-5 days

i went for work travel , i needed good wifi which was not the case

location, room service, breakfast

free wifi was quite adequate for my needs

would love a swimming pool there !

also located near restaurants, supermarkets and even clothes laundry stores

breakfast was excelent, it is very close to metro which made it easy to the city centre

bar is open 24h

food, nice bar with tv screen to watch footbal

availability of staff and bar at all times

novotel sevilla - no gift for children at check-in - no option for wash only (no ironing) laundry

room service food was not that good, shower didn t work properly

we especially liked the pool bar man

good room service, perfect breakfast and marvelous surrounding (a big park just across the road)

comfortable room, nice pool and great price!

room service was impeccable, and every member of the staff was genuinely helpful, kind, and

rooms were huge and had a little kitchen area which was very convenient while traveling with kids

bar no need to have one, just took space up in the fridge, pool time only 11-8 not long enough,

where fantastic, staff where great and friendly, mini bar was good and good price if

had an early flight and we received a friendly welcome and were accommodated by an early check in

1am when the bar was closed we could not get ice or a soft drink

was excellent; if you are traveling with kids, there is a park next to the hotel

wifi was not that good

the front desk and bar staff were friendly and helpful

were excellent decor ud83dudc4c room great room service great the fact we're back in october for 2

needed to use laundry service but it was not available also just thought the place was too pricey for what it

very dissapointing thing was that we asked if the laundry was available

the hotel, the room, the wifi, the parking, the breakfast. pretty much everything...

with tiny beds, uncomfortable mattresses which causes back pain for me, we were with two small kids and they

the staff was extremely nice and welcoming and even let us do an early check in

where from to take the metro, ecc) cleaning of the room was made daily, with changed towels and laundry)

about this hotel is top notch, great location by restaurants, bars, shops, metro station only 3 minutes walk

room was very comfortable and the hotel bar had good food and was staffed by very nice people

gym, internet, restaurant

was good with lots of free street parking nearby and fairly close to the metro station and the gym is relatively

looks old fashioned - no bar - average breakfast and cleanness

it is become a basic to have mini bar and at least coffee machine , cups and cattle it is not a luxury

a bar fridge would be a plus.

no bar or restaurant

room service option or somewhere to buy coffee etc

free parking

bed comfprtable, selection at breakfast superb, shower and facilities excellent

free parking, clean rooms

have here before.good location very good breakfast, easy parking.

one issue was that the wifi internet was not working.

114 had some loud noises that we could hear from outside the room like a laundry or motor running

the front desk people are always so nice. good breakfast. comfy beds.

the staff was very friendly. was very clean and the staff super nice and very pet friendly

com that the hotel allows pet

excellent servis, kind staff, good location, excellent breakfast

were noise in the hotel on the night, but that is maybe because there were some families with kids checked in

personnel is always helpful and friendly bar menu is great, very nice food

everything. perfect breakfast. in that area there is free parking everywhere

i loved the free shuttle service! i also liked that the bar services were available later!

the room had a bathtub and a shower also had a gym

the wifi is very unstable hence those who travel with work or meeting online will have a big

helpful staff - good size room - public parking free next to the hotel - there are restaurant, bar and disco

must say that in the room next to ours, a family with kids was checked in and that meant a lot of noise

the gym is small but the equipment is quite new

i were hyper critical, the wifi was patchy and slow at times

staff so friendly and genuine, free 24 hour drinks station and snack bar, very clean and nice gym and places

slow food area included was very convenient and breakfast was excellent

delicious breakfast, spacious and extremely clean room. super kind service.

well furnished, beautifully updated, has laundry facilities

the hotel has a gym, a swimming pool, and laundry facilities available for an additional charge

i was also impressed by the laundry service via wewash app

easy parking garage close to the airport grocery store next door laundry machines available $ helpful staff:

also the laundry downstairs operated by wewash is easy to use and access

restaurant/ bar was welcoming and the service was excellent

tomas is the bar a wonderful intoxicologist and person

great room and facilities. great gym set up and a pool.

food was great. close to airport. gym was 24/7

the room was good, the gym great

please fix the wifi, it does not work

they were very polite and friendly. the only bad thing they didn t have wifi

the wifi should be improved in order to exceed the expectations of everybody

no room service or breakfast service was available

people working at the bar and restaurant, they were staring at us like stupids

room wasn't clean and wifi was damn slow. the gym was like a small room with two bycicles.

actual bathroom door so no privacy at all, no good restaurants/ bar nearby, quite expensive considerin the area

gym was unusable, treadmill and bike were broken, dirty towels left lying around and the

1. the fact that it had a gym. 2. small restaurant with very good and reasonably priced food.

service at the bar was excellent and the bed was very comfortable.

room service

could not get room service.

room was very comfortable, the room service was speedy and super nice

gym was small but fine for a good workout

service by the bar attendant julio was exceptional, he demonstrated genuine interest to serve us and he went

laundry is not cheap

there is no restaurant, and no laundry service

wifi is so slow

wifi is very bad

lovely hotel, cozy rooms and strong wifi! very close to the metro.

no wifi in the rooms no phone in the room ac not working well no security in the

said parking near by but not so

- requesting a taxi by hotel staff went fine - breakfast is fine, the coffee is nice

location, comfort & cleanliness but no wifi in rooms

waiting for someone to actually acknowledge us and let us check in, instead of propping up the bar and chatting

here is only laundry service and is not cheap so you need to bring your or use the laundry service

we were requested to use their laundry service

said that since they offer a full laundry service, they don't make irons available

iron or ability to have an iron delivered to the room is crazy (only offer a laundry service which isn t

rooms did not provide kettles, laundry bags, basic amenities of even different shampoos and conditioners or even

strong wifi

breakfast was always very crowded

rooms and bar area really good

there is no room service

the breakfast was amazing with a great variety of fresh and delicious food

there are parks and facilities around for kids as well

gym was to small, only had 3 cardio machines and no space to do other exercise

easy free private parking

i couldn't wait for it or at the bar where there was a queue

gym is small

parking

good parking love it

the parking area and room were very clean and well-maintained

amazing private swimming pool and sauna, also the bed was extra large a comfy

i didn't expect that this is hotel for adults.

had private parking which is nice and staff was nice; good wifi in the public area and they had kids play area

toilets, kids running up and down corridors all night after 12pm, parents loudly shouting and smacking their

clean, cheep, great food, free wifi & petrol station next door

although we got the wifi code it didnt connect at all

free wifi too

wifi not working

breakfast very good

i wondered if this was a room given to people with a pet

friendly staff, easy access, transportation closeby, parking, clean rooms, free wifi

a pet friendly hotel and it s really helpful but we couldn t take our pet to breakfast even in

they were also very happy with the breakfast here too

if there s self service laundry in building itself and breakfast buffet is cheaper

in my case out in the terrace in the cold because i had a pet dog

breakfast are outstanding, the staffs are friendly and helpful, the room are quite comfortable and

clean room, comfortable beds, good bathroom facilities, excellent room service with great food, nice breakfast

the gym is a

the gym is very small and not that well equipped

gym is so small

pet friendly place which is a bonus

there is a decent size gym on the ground floor

especially the room service we had ordered

-laundry prices were a rip off

no ice machine or laundry area

laundry was very expensive and there weren t too many plugs near the beds

there is also a gym and pool that we didn't use, so can't say anything about them

wifi was not working and they just offer to change the room my last night at 1 am when made no