could not open window as room was above a bar terrace which remained noisy till around 00:30

location was good and had good parking. on site bar and tapas were very good.

clean comfortable friendly staff excellent location with parking although it is limited

location was good and had good parking. on site bar and tapas were very good.

very clean and courtyard seating outside bar below hotel

com could be more helpful with directions and address) plenty of parking

easy to find, just off the motorway and private parking

distance from the road noise and hence the reception area meant that the wifi signal was practically non existant

parking was easy

although the location was a bit isolated it didnt matter as the on-site bar and restaurant was perfect and

no laundry no restaurant or coffe breakfast is not nice

clean room, excellent breakfast, wonderful service and good connection to the city via metro

two pillows, good wifi, breakfast selection very good, coffee good

no mini bar or fridge in the room ,very important !!!!!!!!!!!!!!!!!!!!!!

breakfast was really good and more than enough choice

breakfast is excellent

clean, simple yet elegant, 5 min walk from metro station, near airport, good wifi

breakfast pricey

bathroom) was very good, bed super comfortable, very quiet throughout the day and a very decent breakfast

the breakfast was beautiful but the price was a little steep

30 is over priced and the cost of laundry, best bring spare socks and undies cheaper to buy new

was a lot of noise , there was a big group of kids that occupied most of the hotel and thet made oa lot of nice

wasn't too pleased that the hotel's bar was not open over weekends, as we were staying there for the weekend

good wifi. good location. kind staff

no food room service available weekends

no laundry option

have laundry service

amazing bed, spacious bathroom, pet friendly.

great hotel, pet friendly. comfy beds

good (open) wifi

saturday restaurant was off for dinner which i was not told, lighting in the room- not good, no room service

good bar for snacks, food, drinks

easy arrival and entry to garage parking, nice quiet neighbourhood with a handy bar nearby.

missing wifi password reminder

very comfortable room service very good

staff, ambience, location, gym, rooms all fantastic

was traveling around spain/portugal with my 2 kids (14 & 19)

parking was tricky free which is great, just hard to get in and out of ticket/gate didn t

pool, bar, food available on property

great breakfast. great service, staffs were very helpful.

the facility was very clean, breakfast was second to none

great good staffs and nice breakfast

breakfast spread

the food was great and room service was great at no extra cost

gym small and hot

you get there - aal cachucho has a beautiful garden with plenty of parking

car parking

it is a detail but the swimming pool could use a bit of an update.

the fact that there is a pool is a massive advantage for the kids

sunset and relaxing time by the pool

there is a gym & a shuffle to aeroport is proposed (9 per room)

the room service was excellent

stayed with my 3 kids and it was quite a hassle that we couldn't have 2 rooms connected to each other

parking is available above ground so ideal for our van we also think the hotel is good value and we

comfy beds, good size rooms, and very good breakfast in the morning

gym awful. shower needed maintenance. no laundry service on weekends

internet- wifi was also good,

we could leave the car in the free underground parking of the hotel

gym is small, however it still meets your basic needs

great room, great price and great for parking

these, however, when we arrived there was a notice on reception advising both closed and no room service

drink around pool in very hot hear no room service, bar service after 3pm although reception will kindly get

loved the shuttle bus to the airport and having the pool facilities

to the business center and available a free shuttle that takes you to any of the offices close to the hotel

breakfast could have bigger variety, but it's enough - you can live with it

the staff very helpful the room and play machine free fir kids too

the staff were very accommodating, and the breakfast was very good

we particularly enjoyed the pet friendly reception

good wifi

perfect overnight stay with pet. staff exceptionally friendly.

wifi works only in living room. but in vacation it is not a problem.

could add something for kids to play at

friendly staff, lovely pool, and fantastic spacious room.

room service menu is on a qr code, versus a physical menu in the room)

great room and facilities. great gym set up and a pool.

room was a little small although perfectly functional and located opposite the laundry room, so at 6 am when

poor wifi connection in my room

free and easiljy accessible wifi. adequate, though not luxurious, breakfast.

also, we appreciate yates ha omg breakfast and wifi includes in the price

wifi connection is slow

by the way, of you need to do laundry, there s a self-service laundromat that s about 10 minutes away

laundry machine was noisy and going late next to our room

well located for madrid bajaras airport, so grateful for an early check in.

was very clean, close to the airport and the breakfast was included

super fast room service. brougth cold beer with apetizers and cold glass. friendly staff.

no laundry facilities

the laundry mat was near by

laundry service provided and the breakfast options were not that great

the included wifi works throughout the building, is fast and free of disruptions

the wifi was really good and the drinks in the mini bar were inclusive

, air conditioner and wifi

is so helpful shuttle service to the airport we could do an early check in after a long trip

helpful staff, they let me stay later, for a late check out, to make an afternoon flight, the shuttle did not

hotel, freiendly helpful staff, great for madrid barajas airport, rooms clean and functional, wifi, nice bar

it is not possible to convert the double bed to two twins, which is a problem when two kids have to share the

the top laundry bill, 114 euros for a small bag of washing

do not dare to touch their laundry paper or they will charge u whether u like it or

room service was quick and professional

room, restaurants and pools, the room size ( junior suite ), the balconies, the pool options, the kids club,

large beautiful room. great informal restaurant with high level menu and service. free wifi.

location was excellent and the wifi was fast

very small pool

location clean very good breakfast

breakfast was also great

room service prices were also very reasonable, and the service again was excellent; very fast and

easy parking garage close to the airport grocery store next door laundry machines available $ helpful staff:

well furnished, beautifully updated, has laundry facilities

i was also impressed by the laundry service via wewash app

the broken laundry service wewash. could not connect.

facilities, laundry service, breakfast was phenomenal

good parking love it

i didn't expect that this is hotel for adults.

despite the fact they position themselves as non-smoking the smell of cigarettes was in the room

parking

the anal beads a page away from the club sandwich in the room service menu got a laugh out me.

room service was ultra

each room has own parking, breakfast good enough

the bar area is pretty good and not expensive

the breakfast

the hotel offers private garages, big suites, 24-hours room service, complete privacy and some other stuff that

speedy wifi, well breakfast (scrambled eggs, cheese, ham, cornflakes, fruits, yogurt, donuts), laundry on the

kitchen in the room, speedy wifi, well breakfast (scrambled eggs, cheese, ham, cornflakes, fruits,

kitchen cutlery should include scissors

the breakfast was fantastic, and the accessibility to madrid city is so easy

the wifi is difficult to connect via phone, but good with other devices

clean laundry

also no laundry service even though it says there is one

no information once you were in the room like cost of things in mini bar, if room service was available or how

clean, great staff, breakfast just whopper ud83dudc4c.

apparently there is a gym... i could not find it and nobody was available to tell me.

wifi in our room was zero no signal ud83dudcf6 i had to go out to the swimming pool to get

wifi was free and good

the restaurant and bar could improve their timetable and serve food and drinks later.

breakfast was very basic, could be better. there was no service for the bar at the pool.

and wonderful rooms and the balcony hotel and also a bathroom and a large swimming pool, reception and everything

the wifi is very unstable hence those who travel with work or meeting online will have a big

helpful staff - good size room - public parking free next to the hotel - there are restaurant, bar and disco

must say that in the room next to ours, a family with kids was checked in and that meant a lot of noise

room service option or somewhere to buy coffee etc

looks old fashioned - no bar - average breakfast and cleanness

the bed, free wifi and their coffee, also that we could park our car for a modest 6 euros plus tax per day

no bar or restaurant but facilities nearby

it is become a basic to have mini bar and at least coffee machine , cups and cattle it is not a luxury

great speed and stable wifi

breakfast...bed comfortable..... staff friendly!

breakfast adequate though

clean rooms, great location across a park with amazing playgrounds for the kids, free street parking available

clean rooms, great location across a park with amazing playgrounds for the kids, free street parking available

free wifi was quite adequate for my needs

i went for work travel , i needed good wifi which was not the case

location, room service, breakfast

wifi available in the hotel for 4-5 days

wifi was correct

breakfast options were good

great buffet breakfast.

early check in wifi ok staff friendly

the bar closed to early at 10.30

receptionist late at night was very rude and we had travelled for hours in a car through the night and couldn

room service was great and affordable

wifi is no good response. too small fruit for breakfast.

in front, a quiet area with easy access, breakfast with a good amount of fruits and cereals and wifi that works

very nice and varied breakfast

pool opening at 11am is too late in the summer heat.

good wifi

amazing , rooms , the stuff , quite and peaceful and free parking

a lady named victoria who delivered our room service was fabulous, very polite and friendly

we left our car in their private parking, which is securely closed at night, and relied on public transportation

a hotel catering for mainly business travelers cannot have bad wifi.

wifi signal in the room was so low that one couldn't connect

room service etc

wifi is terrible hotel lacks relaxation areas with comfortable seating and is devoid of atmosphere

many little things were wrong, from wifi bouncing all devices and tv working very poorly, to a freezing cold

very small tv, no foreign tv stations. breakfast starts not before 7:00. slow wifi

t use their parking , there s free parking on the street and do not take breakfast they only have few things

breakfast, nice, comfortable room with wifi

location north of madrid where we enjoyed peaceful evening walks and found things for all our kids to enjoy

the breakfast was a good deal for 6 euros, and had a good variety--nice bread rolls and some ham/cheese

desk staff friendly and helpful, room was very clean, wifi worked well, room uses space well: double bed, desk

lack of international tv channels. wifi needs reconnection overnight

new and clean room. i like to gym and i could, however the gym room is small.

friendly and helpful staff and the location great for evenings out and taking the kids to the park etc

friendly and helpful staff and the location great for evenings out and taking the kids to the park etc

and staff in the pub/restaurant on the right was very confusing with the information about room service

very nice restaurants & bar inside hotel

provide shuttle service which is great but if it s full, travelling with a pet is not confortable at all since

location and pet friendly

transfer , amazing breakfast , facility is family friendly, with the play ground for kids and a park close by,

laundry damaged my trousers, lost colour in some places (just one-off as i often used it, but still

although spa is closed (covid) it could be better maintained (clean, cut hedges, remove

the spa wasn t good enough comparing the rest of the quality theyve got in that hotel

room service menu

location, close to my office swimming pool friendly staff

not much space to layout and store clothes during stay. no self-laundry facilities.

nice clean rooms and next to a park with free self laundry service.

laundry was too expensive, 7 for a t shirt

the wifi was strong, everything worked very well

room was very well designed to fit 2 kids as the room had 2 foldable beds that turn into a bunk bed and there

the check-in guy was great and the bar was convenient, the dog charge was very expensive

pets are not permitted

i'm not a tourist as such i need overnight accommodation that is pet friendly as i travel solo backwards and

the coffee in the bar was very good in the morning

wifi and accomodation are comfortable

no hot water, restaurant was closed on a friday night for dinner, and wifi was not dependable

the superb breakfast!

excellent breakfast,very comfortable bed,very nice room.

gym is really non existent

the reception was very helpful and the breakfast was at continental standard level

about this hotel is that it has a free shuttle and breakfast is included with the price and free wifi

big rooms with good wifi

noisy but not because of the short distance to the airport. weak wifi connection in the room

wifi is not bad

wifi, breakfast (little pricey).

service by the bar attendant julio was exceptional, he demonstrated genuine interest to serve us and he went

the bar area has ~4 areas off it for relaxing with friends or having a drink

gym was small but fine for a good workout

the gym is very small only one walking machine

room was very comfortable, the room service was speedy and super nice

issue is we got an e mail when we arrived home saying we used items from the mini bar which we made sure not to

our room was clean and the wifi worked well

the breakfast buffet also is highly recommended due to excellent quality and variety of items

place nice for stay even with kids

you wanted to eat out a cab was required, but the snack bar was adequate

laundry service was very expedient

euro for a load of laundry vs 8 euro in the local laundry spots, prices are ridiculous

it includes free use of gym, spa and swimming pool

free shuttle to the airport. they had 2 restaurants to choose from inside the lobby.

i liked the morning breakfast

amiable staff gym room is good

very clean and great staff. breakfast was wonderful.

was no fridge in the room, there are rooms with a kitchen, but i would've liked to have at least one of those

having a few sandwiches or snacks at the bar or in a vending machine would be nice - i arrived late and hadn

is a shuttle but our was late more than 20 minutes breakfast was poor, not even one vegetable but still will

novotel sevilla - no gift for children at check-in - no option for wash only (no ironing) laundry

we were 2 adults and two kids and they treated us wonderfully

is there a gym

pet friendly.

outside pool could be slippery (as expected

easy airport shuttle, friendly staff, room have everything you need. perfect for airport hotel.

hotel employees are friendly and very helpful, the only thing i don't like that the breakfast was not included

to madrid airport, free shuttle service to airport, discounted breakfast if booked in advance, complimentary

room service was quick, but the food (club sandwich)

and friendly, the room was clean and modern (with excellent air conditioning) and the breakfast was quite good

have a fee for room service of 7 euros which seems a little excessive but i guess it's not bad if you order a

was amazing, staff and bar bites were amazing

staff were very helpful and the gym was one of the best i've ever seen in a hotel

the bedroom, the decoration, the bathroom. the food from room service was delicious.

it is possible with a pet

needed laundry for my suit - got urgent help

laundry price was too high :)

laundry service seemed to be priced to discourage its use

kids loved the pool

gym was small and cramped needs a total overhaul and some equipment needs replacing

room service was a bonus and the pool was great

in june they were celebrating the hotel s 10th anniversary and we could not use the garden bar or the pool

we used the gym while waiting for evening dinner service

shuttle was easy between the airport

hotel was a nice place to stay, with a beautiful room and good wifi

> no iron device in the room. > laundry pickup , you need to give it to reception.

wifi is excellent. nice staff.

wifi is good

swimming pool was very cold and drinks in bar are very over priced 10 euros for malibu and

cheerfully accepted my luggage for the storage and provided me wifi access before the check-in

the view was of a bunch of beat up old building the laundry hanging

the hotel also has a laundry service during the weekend, and during the week, you can wash your clothes in the

it would be nice to have on site washer and dryer to use for guests to clean laundry

laundry

it was a great breakfast and within easy walking distance of the metro for trips into madrid.

rude room service, asked me to come down and get my own order.

requested room service for breakfast because we were in a rush, but they told us we had to come down to the

wifi is high speed

5 mins walk to metro and refe station excellent location and restaurant was really good, so was room service

thing of note is that the free drink tokens for the bar were misleading

the laundry service was convenient, but quite expensive. that would be my only negative.

water ended up out of the shower and got onto the floor in the bathroom, creating a lot of extra laundry due to

it was the perfect place for my partner and i to rejuvenate between flights; order room service and enjoy the

clean, lovely pool, good breakfast

shuttle service. close to shopping mall

air conditioning did not work properly and no concierge staff to assist with shuttle service or laundry

the 3 b were clearly satisfied; very good bed, fantastic bathroom and very good breakfast.

free shuttle bus to airport, wellness center and gym,

soulless but it s airport hotel so not a problem breakfast expensive wifi - let s just say i had better

clean, cheap prices, room service worked well.

swimming pool and gym available

clean and comfortable, quiet, near airport, free shuttle service from and to airport, nice area, wifi was very

shuttle from the airport was waiting when i arrived (more frequent than some other hotels)

shittle driver didnt help much with baggage even i was carrying a pet and i didnt have hamds

the swimming pool maybe?

pool closed in winter, understandably.

could not get boiling water and the staff refused to provide a container for carrying water from bar to the room

swimming pool was out of

wifi was frustrating as every other day or so it kept signing me out

room service club sa dwich was poir and with only half cooked fries - still hard and cold in the

from bar through ventilation system

location really friendly and helpful staff excellent food available in hotel and tapas bar nearby

staff were fantastic, the strong wifi, the excellent food in mesa 12 restaurant on site, great beer as well

and we were sleeping right above the bar with people shouting till 2am

the wifi signal in the room was poor.

there's a great little playplace for kids and lots of green space for them to run around

airport shuttle, proximity to airport, pool and playground for kids

the wifi ud83eudd26ud83cudffb the wifi was soooooooo slow but in the description said they got

there's a great little playplace for kids and lots of green space for them to run around

super wifi

the bar had no prosecco/ cava last night which was a little disappointing

nice hotel, near the metro that is easy to use not too far from the airport too, lovely breakfast & great staff

would have been good to know that the pool was shut before we arrived

staff were so friendly, pool was great, close to plenty of restaurants, 15 minutes in a taxi

in the room to get some privacy but still be close to the kids, even included a small

with the pool and gym a nice additions

free parking on the street - close to metro station - 24h gym - clean, confortable room - super welcoming

a nice pool on the roof, and a small but usable gym on the ground floor

to small pool area and long distance to city center

it was not finish and something were not usable (gym, rooftop, elevator)

reception, breakfast and bar staff were very friendly, nothing to fault with the staff

good restaurant and nice bar with tables in square outside

wifi did not work at all last

we asked for a room with kids, but they fixed it to a separate room and the kid's room was on another floor

coffee was from a machine and mediocre, although customers at the bar (at the same time) got it freshly made

no laundry services and when i asked front desk clerk if there were laundromats in the area, she

says the hotel offer laundry when i booked the room, but the staff said they don't have it when i actually got

there was a pool on the roof which was nice to relax with a book while waiting to fly out the next day

and varied breakfast of high quality clean, comfortable and quiet rooms with great wifi

i liked the shuttle service, the pool and the location (close to mad cool festival)

we had to leave before the breakfast room was open and the staff made sure we had bagged breakfasts to go

the swimming pool is a bonus and the outside gardens are a must visit

walking to my room was like walking through a high school gymnasium

full of light and spaces to rest and enjoy

the gym is small and you have to book to use iy

we did not use the gym and the pool was not open yet, but they both looked great

the restaurant and bar of the hotel was closed ( as covid-19 measures) but we found near all necessary

the moment you enter the hotel there is a strong urine smell - there is a pet kit for an extra fee, never received

everyone was very friendly. gym is perfect for solo session. good breakfast.

our arrival at barajas airport, we were picked by the hotels courtesy taxi

all the staff especially at the bar (:

told me the sauna was not working (the sole reason i was staying far from downtown), and that the gym

good staff, bar food was ok. rooms very clean. gym was ok

room service is supposed to be 24 hours but when i ordered at 5am it's closed

room service was available and room had a mini bar also

a plus, but not for the hotel ud83dude00, la dehesa has a self laundry, with decent prices, very useful in the

the wifi service was fairly speedy, and the television's ability to alter the language to english was

wifi, horrible pillows, asked for a double room and got twins, couldn t get the tv to work,

pets allowed but not really pet friendly

not far from the hotel is a lovely walk near a river, perfect for walking with a pet