our room was near the laundry room & you could hear the machines going all night & housekeeping entered our

good self contained laundry and kitchen with all amenities provided

dishwashing liquid, brush, kitchen towels and laundry detergent not provided

apartment studio is very spacious, bathroom is spotless, kitchen had all the necessary equipment even a dishwasher

problem we had this stay was getting through to reception to order room service

laundry service 2 min from the property

bit on the pricey side if you take into account kids where free, it was the weekend so i suppose that contributed

it was just perfect brought my son away on a golf trip. it was so comfortable cosy and homely.

great breakfast

tv and wifi were a good bonus the staff was excellent and ran the motel well

we really enjoyed the room, breakfast and everything was amazing.

room nice clean and well equipped room service very efficient breakfast nice freshly cooked to order and evening

room service breakfast via hanging card from door handle, each morning

the room, the restaurant, the staff, free parking.

and there was an unpleasant smell in the bathroom and in the bar

got room service for dinner one night, very quick in bringing food & drink to our room and food was

quiet relaxing. gym and swimming pool and close to belfast city!

room service was very efficient

we booked a suite so we had room service to the room as our baby was sleeping

are staying in this hotel regularly, lovely room, very nice food and kids love swimming pool

the kids had what they wanted and everything was presented beautifully

the kids had what they wanted and everything was presented beautifully

clean rooms, nice bar with great food ud83dudc4c

countries but its my first time to pay 85 pound for a break fast for a family of 3 adults and two kids one 3 yr

staff were fantastic, free wifi was a bonus and breakfast was excellent

very spacious room & very clean. nice bar area, good breakfast and dinner. excellent parking.

easy to get to with excellent parking.

place to stay, very clean, very friendly staff and a lovely bar and restaurant with excellent food

staff the rooms the bar the restaurant the food was awesome so relaxing would definitely stay

and fittings noisy at times food not served very late and the second night no warning the kitchen would be

the owner offered to do laundry for us as well

the lovely bar downstairs was most comfortable

private parking was so handy

no info with wifi details

they don t charge for parking - even though it was open week and seemed like everyone was trying to charge

book/binder for information on the accommodations (how to use the shower, heater in the kitchen, laundry machine

it would be nice if there was complimentary laundry detergent, as well as cooking oil.

it looked out over what seemed to be laundry machines and other equipment, so it was pretty noisy whenever we

slamming door outside of my room on the fire escape that the accommodation staff used to move out laundry skips

the laundry did not work so the staff did my laundry

there was a trolley for the laundry on the landing which was causing an obstruction in getting to the room

lost part of my laundry through their

i like access to i e at all times. i did get ice but only after the bar opens.

the closeness of shop bar and restaurants and also the comfort of the hotel

breakfast wasn't included no menus in room for restaurant or room service room service forgot my order parking

early check in allowed, friendly polite reception staff.

good business hotel but spotty wifi, connection drops. good staff though!

staff were helpful and the bar had a great

friendly staff early check in late check out amazing all round

pizza in the restaurant was amazing, same breakfast!

location was good. bed was comfortable. wifi was ok

it was a good location for the night, there was free coffee and a good gym.

the kitchen had no fairy liquid to wash your dishes with

the kitchen at the end of the cluster was perfect for our group and meant we could all spend time

we had access to a shared kitchen, gym, cinema room and a large lounge with a snooker table

late check out of 12pm was also great

bath - not clean, bathtube was very old any did not meet my expecations of a spa bath!

is excellent, all the staff from reception, bar staff and the girls that done the rooms couldn't be more helpful

poor wifi had some problems with keycards opening room door small, slow lift

helpful staff that nothing was too much trouble to the big comfy bed and the very relaxing spa bath/shower

the staff was very friendly, able to get laundry done by the hotel and the food was amazing

of laundry facilities and no towel bars in bath, so hanging your towel necessitated hanging on shower

bath towels small but got extra. no laundry bags

parking at the rear, lovely greeting by staff on check-in, room was absolutely what we needed,

early check in and late check out available depends on

laundry near by

assisted us with sending off a bag of laundry to be done with no issues

the laundry service was very efficient and reasonably priced, per bag if you preferred

they have laundry service

appreciated reasonable laundry service

staff at front desk need to be educated on laundry drop off process for customers

instructions on laundry etc

did laundry but very expensive

laundry services way overpriced

laundry service was a huge help

it would be good to have a laundry

our bus experience was booked for us and the laundry service was fabulous

00pm we still did have our room due to issues with laundry

late check out was 12. not 2 or 3

wifi connection was good as well and there are usb ports near the bed, which is always a useful

when they did take towels for laundry they werent replaced

room so great for girls getting ready, water machine in the hotel reception and was able for 1pm late check out

tvs not great no kids channels

e the pool and gym, they were a decent size and had very

gym ,close to town centre , friendly staff

laundry is sent out and returned that evening

good location, fairly comfortable room. laundry service is good. solid hotel

great location, great hotel great breakfast able to get soda bread and potato bread

wifi didnt work

breakfast at a reasonable price, nice bar and great bar food, great location in the heart of belfast

dirty laundry found, dirty bed. tv didn t work

- one day provided a bath towel with s sticker from the laundry company in it - one day provided a random

location, luxurious rooms, friendly staff, fast wifi, great breakfasts, and room service

all staff was very helpful especially orie in the bar he was very kind

the gym was pretty basic, almost too basic.

room we stayed in could hear laundry trolleys at night

were difficult to use and/or empty, toilet wouldn t flush properly, advertisement mentions laundry service

traffic noise from street, 5am sounded like beer wagon arrived, then laundry trolleys being loaded all very

their air conditioning wasn t up an running. laundry service wasn t available.

cold during the night) and our young baby came home with her first cold; bathrooms very pokey; no laundry bags

hallways dirty and stained, tea/coffee/mugs not replaced daily, staff didn t know about their laundry, tv or

of the walls in the corridors are more akin to the back of hotel services - like the kitchen/ laundry areas

during the day the cleaning svs had been to the room they made our bed but didn't make the kids beds they removed

people (kids) not hotel guests coming into the foyer on occasion and using the hotel toilets

staff were brilliant we had a good laugh with the bar staff, the receptionists were very welcoming greeted with

good location. they do laundry.

the gym is not big but well-maintained and open most of the day

wifi wasn't great and i had to hotspot off my phone in order to be able to do work.

bar staff and night staff were lovely and friendly

wifi was poor.

great to have a small kitchenette and access to a laundry

free laundry room on upper floor was an unexpected bonus

having kitchen facilities in the room didn't use them but free laundry facilities is great idea

they also have a very good laundry guest can use

the laundry facilities were free and very welcome after a month of travel and hand washing/expensive

size was a bit small, also not many places to hang towels in the bathroom, let alone your little laundry items

not very helpful with laundry options

did not have a washing machine which was advertised, laundry room was locked (even using the master key)

if i had to nitpick, the gym could be a little larger with just a few more stations.

the queen bed is separated from the kids beds by a wall, so not completely separate but also doesn t feel

the 24 hr laundry room was nice, too

had a laundry bag

although we didn t use it the little kitchen and laundry facilities would be great for visiting families or

teas); several really nice common areas w comfy sofas & books to relax in; very comfy bed; laundry & a gym w

we used restaurant, gym and laundry as well

from the pillows, not sure if a cleanliness issue or based on the detergent they use to clean the laundry

5 minute walk to laundry

we liked the laundry service plus the extremely spacious rooms - exceptional for an ibis hotel

reception, noisy hallways, strange and badly maintained bathroom, laundry in front of elevators not good

the early check in and late check out. reception staff were wonderful and really helpful

late check out at 12 noon. was great

that we had to pay for wifi - thats not on these days!

had asked the night staff for a late check out for 130pm to which he said was not a problem however from 9am we

my point water was taken from coffee machine maybe water from kitchen would be hotter but that was all

very good location, good breakfast we enjoyed our stay

there were dirty trays and bags of laundry lying scattered all over the landing on the level we were staying

the rooftop bar, restaurant and outside bar are great

minus the kids

minus the kids

great wifi throughout property

corridors dirty with trays and laundry at

at the heart of belfast was brilliant, easy walking distance to titanic experience and w5 for the kids, rest of

as pet friendly, but on arrival dog not allowed anywhere in the hotel apart from the room or reception

we stayed in the goliath suite, which was superb, the room service was excellent.

fresh look in historic building good facilities wifi, bar

star service from all staff, beautiful decor, amazing cocktail bar and breakfast / dinner room

breakfast can be served also in room without extra charging but on check out they ask for the room service

no rooftop pool

the jazz bar was an added bonus with lovely food and wonderful live music

the spa is a must

ironing board and iron access down the corridor in the laundry room

and coffee etc for the whole of our stay could have been a problem but we were able to access the laundry room

location- the laundry facilities what a idea

good spacious shared kitchen facilities and a laundry room with irons that can be used

was clean, staff were super friendly, continental breakfast was great, laundry room was helpful

they also have laundry service, they have laundry bag prepared for the travellers in the room (not sure if it

the laundry service was unacceptable

for early check in a day before

close to everything. good breakfast and dinner menu. staff very friendly and helpful.

convenient location, staff organised early check in.

rather slow laundry service.

but i made my selection for breakfast (full irish) and the manager then offered me complimentary room service

the balcony bar is great as you don't have to leave the hotel to have a great night

the hotel was easy to find with plenty of free car parking

family - very accomodating when my son rang and asked for an early check in for very personal

very busy with kids and drunk wedding guests

staff so so friendly and helpful from reception to breakfast to bar staff and even the ground maintenance staff

drink was costly tho but bar staff and bar very good

hotel staff so lovely and friendly, came from dublin for nye we had great time late check out 6pm was a dream

the breakfast was excellent, plentiful and provided an abundance of choice

hallway outside the rooms we where greeted with plates, glasses empty bottles and bags of dirty laundry

food was amazing pool/spa facilities really good staff were all lovely very good

bed was good car parking great.

parking was a bit awkward but there was ongoing renovation work

gym facilities were great, pool was lovely and then we got massages too

housekeeping still cleaning rooms at 5pm with laundry and trays all over the hallway

beautiful hotel, stunning views, great pool facilities, friendly staff, food excellent.

close, easy and free parking

night we didn't really feel like leaving after our spa and massage and just wanted some room service

love the gym spa and pool

staff were lovely, very helpful. handy location and found self service laundry close!

great breakfast

great value for money, safe parking, comfortable room, good food and a quiet bar all boxes ticked

priced stains on carpet in bedroom wifi poor for tv light not working near tv light fittings loose on bedside

also, my kids loved the superheros breakfast theme and the party packs

early and just as well as we got no sleep when we did we where put in room 105 right opposite the laundry room

time we had a room next to the laundry room, which was a bit loud from the early morning hours

of the staff were super friendly and helpful, loads of free parking and the breakfast options were

great location, great free parking, beautiful well equipped room with kettle, friendly staff

staff were very accommodating, as i have a special diet, they made sure my breakfast was suitable

food was stodgy and badly cooked had to pay extra for room service

updated, the hot taps were scorching (made running a bath very quick) but could be dangerous if kids were to

great breakfast

breakfast was really good too

downside was no fridge or water in the bedroom, we brought a bottle from the bar and it was just under 6

the laundry service was quick and cheap

hotel: comfortable and welcoming with a pool and a gym and brilliant restaurant and bar

the bar areas are beautiful, and lively, and the bar food great

perhaps a late night bar avoiding having to use room service/night porter outside space.

the wifi connection was not strong enough all around the room. also the kettle was old.

we ate in the bar and the main restaurant (plus the marquee for the wedding) and it was all lovely and reasonably

stay with friends at killeavy castle estate,enjoyed the spa and the food was amazing

and textures of the food suggested there must have been some level of wizardry going on in the kitchen

super view - super crew - super nice - super breakfast all was really super

the room was very spacious, clean and nicely set out with a very large and comfortable bed

gave me and my 2 kids a 200 room about the bar where a live band played till 1 o'clock in the morning, my kids

breakfast was excellent ,lots of choice and delicious ud83dude0b

time and the kitchen staff was just lovely, they made us some pizzas anyway and we went to the bar for drinks,

excellent hotel in every respect in town centre kilkeel. superb breakfast

hotel was very clean. staff friendly. good breakfast.

and we also really appreciated the laundry access

for one night with my partner and two kids we absolutely loved it ragen we only booked one night tried to book

was outstanding just perfection, excellent for kids with horses an dogs an play park

kitchen had everything we needed for evening meal and fry in morning

the place is brilliant for kids aswel, so much for them to do, all the lil farm animals & horses, and dogs,