for example, they didn't know about the laundry details/availability

we appreciated being able to do laundry while we were there but didn't get a chance to take advantage of the

we enjoyed using the swimming pool sauna and steam room very relaxing

the spa and gym facilities were amazing too

there was no phone signal (not a bad thing) but the wifi/booster was sporadic

the room needs to add laundry bags, sanitary bags, shower caps and bottled water

water not very hot in the spa bathroom

excellent room and breakfast

lovely hotel, a lovely atmosphere in bar and restaurant with it being covid.

secure on site parking covered by cctv

room beyond the bar seemed to be a dumping ground for laundry

start to finish excellent service, a diverse and delicious dinner menu, exceedingly good cooked breakfast and

to get to and good parking, just outside the wharfedale centre of grassington

no wifi

evening meal and breakfast exceptional wonderful big comfy bed

when we got out of the lift on the 4 th floor we were greeted with dirty laundry and

no laundry facilities or bike hire

great having use of the gym and swimming pool which we used both days of our stay

plenty of parking

weak wifi

great location and the staff were helpful. food in the brasserie was delicious. spa was amazing.

the spa was wonderful - there is a rear terrace you can sit in the sun and dry off after the pool

there is extensive parking for the hotel

easy parking

room was beautiful and the spa was small but peaceful - perfect place to stay in stunning

a pile of clean bed laundry was left directly on these dirty carpets and spotted dog foot prints where someones

they were understaffed and the poor lady on reception was helping in the kitchen meaning she was not at reception

great staff, breakfast included in the price and pet friendly acommodation.

found the wifi quite temperamental, when we was in our room we couldn t connect to wifi and if it did

only niggle was the erratic wifi, but this is about to improve with new equipment.

breakfast was delicious

staff very welcoming and friendly throughout our stay. breakfast delicious, surrounding amazing.

breakfast scrambled eggs were microwaved

free parking and great access to the town centre including restaurants

we were fuelled by a wonderful breakfast - all cooked to order - full english, but there were cereals, toast

room service was very good

the staff, reception, bar & breakfast, were top class: thank you

wifi signal was weak and patchy; not reliable in room, ok in reception and bar

to have a burger in the evening as a room service order, they were busy and had run out, so chips and a salad

one day room service forgot to leave some milks.

laundry room

it was situated next to laundry room

i was also very grateful they could do some laundry for me (it was only five pounds charge)

door to laundry room and drier still going at 11pm

was next to what i think might have been the laundry or cleaning station so was noisy early in the

being pet friendly was a bonus for us too

refused to give my ill daughter, room service

lovely setting in. great location very clean. great breakfast good parking lovely gardens

safe parking directly outside was a bonus

were unable to get wifi in our room, but it was fine in the central part of the building

bedroom was outside of the laundry room so could hear people chatting early in the morning which woke me up

being directly in front of laundry room. very noisy very early

parking

ordered room service but 2 of the 4 sandwich options weren t available

choice was good, pre-ordering the night before was fine car parking excellent liked the attention to detail eg

a blouse cleaned over the weekend and they did it for me in the their machine as there is no laundry service at

the hotel, staff, breakfast, gardens, bar and rooms, relaxing

size room for the price paid, has lots of parking which was a bonus

broken and was put 2nd floor with baby and two kids

even make eye contact with me when i was asking questions to busy on her phone when i asked for late check out

expensive laundry, nearly eight pounds per shirt, my hotel in central london three pounds per shirt

half decent breakfast. used the hotel for a overnight stay while having golf lessons.

location, really good value for money and a good buffet breakfast included all the staff were very efficient

i remember correctly wifi was only available in public area

as some points in time i struggled to get my baby out my car due to other cars parked close to my kids door and

nothing that a swimming pool or sauna wouldn't have put right!

bar prices, although the hotel is worth the money paid, i think the drinks were very expensive

would have been good to have room service which was offered re: advertisement, however, when requested we were

because we have a pet we were in the lodge

freezing cold room (small electric heater helped a bit) no phone signal, wifi wasn't great

but still a quiet location apart from being close to laundry room

there’s even a guest kitchen with complimentary tea, coffee, cereals, bread for toast and jams

parking not available on site, there s a small area at the back that s private but it s first

bed was comfortable, the breakfast was good, the staff were pleasant and friendly, even the pet dog was very

room service knocked on my door shortly after arrival with a 'doggy pack' which had bowl, towel,

laundry piled outside of doors difficult to get in.

laundry on floor outside elevator throughout stay.

case', and on reaching ground floor couldn't get into hotelnwith my guest card, as it was the laundry area

odd kids coming in to ask for a drink of water

only for a night, wifi worked good, room was very decent

laundry service available with an iron and board in the room

maybe better wifi. it kept dropping out. but it wasn't important for me

ev charging spot

very lovely staff helped in every way bar staff also brilliant

limited parking but there is a public car park opposite

it is lovely to have wifi

lovely and clean, great staff, good parking

it the bar was amazing the restaurant served amazing well priced food and the manager really helped us

welcoming friendly staff who allowed us an early check in due to us attending an early afternoon wedding

over for a family members wedding anniversary, so glad we did had room service and the pizza were delicious,

the pool and the food

gym is very antiquated and most of the equipment didn't work, my room was cold and i couldn't

and large plus a balcony overlooking the garden the hotel is quite large and spacious and lovely bar and restaurant

swimming pool far too cold

plenty on parking, grounds very relaxing with running-water garden features

laundry service or machines for self laundry

the bar stayed open very late for us which is always good when u have kids with you

good breakfast choice

wifi was hopeless - constantly dropping out to the point of complete frustration

only thing i didn't like is that the bar isn't open till the early hours of the morning

very helpful and accommodating, including providing a fan for the room in hot weather and room service when

we have stayed in many hotels before and never been charged an early check in fee

very clean and comfortable stay, the staff are very friendly. very quiet location. pet friendly.

public areas were dirty and staff were kids who had not been trained

the largest cooked breakfast that i have ever had

could hear other guests in the next room. i was next to the laundry so woken in the morning.

from lugging our heavy suitcase up and down the stairs, to getting us a few bits of laundry done - and returned

lovely spacious room , very clean , excellent waiting and bar staff

clean hotel, covid safe, nice rooms, excellent staff, plenty of parking.

reception, serve food , room service and kitchen staff , she did her very best , can t have been easy