the location was very easy to find with plenty of free on site parking

quiet, comfortable, large rooms, great bar and restaurant, parking, wifi, comfortable beds, clean, very friendly

hotel is absolutely great, the rooms are so comfortable and spacious, the bar is laid back, just

excellent service, nice big rooms, restaurant and bar with a lovely library.

however i was really impressed with the whole hotel, pleasant staff and comfortable room, bar and restaurant

no laundry service and no robes - minor stuff

location, good wifi, good sized rooms, friendly staff, good quality food in the restaurant

beds wonderful. excellent locally produced breakfast.

parking on site

breakfast, as in all hastings hotels, was outstanding

beautiful food for dinner and breakfast

the bar man whipped up exceptional irish coffee and espresso martinis

room was very spacious and beautifully furnished. food very good - breakfast and evening meal.

beautiful hotel with great food and bar with live entertainment ud83dudc4c

hotel is a lovely old property right on the harbour with private parking in front

nice food in the bar and

here while playing golf at the local carrickfergus course

wifi didn't work in room.

toiletries and wifi

wifi was great as well which worked well with getting business work done on the

used the laundry service, but my clothes were still quite damp when i opened the laundry bag

the wifi worked well and there was a kettle for hot drinks

nice hotel. staff friendly. good parking. only problem was the bed was extremely hard.

food,large room,wifi

opening times of the spa on mondays could have been open for at least a few hours more

housekeeping still cleaning rooms at 5pm with laundry and trays all over the hallway

i is quiet relaxing gym classes with beautiful manicured grounds

so helpful the gem off the north down.one brill hotel & spa my son absolutely loved this.

also i couldn t see an option in room service for strawberries or drinks

close, easy and free parking

laundry in the corridors

superb character, outstanding staff, stunning food, private parking and to top it all an absolutely beautiful

due to a slightly late arrival (traffic), did not get to use the spa/pool

the pool was outside

lack of professionalism from the blonde lady during breakfast

venue and lovely location with really easy access to the town centre and the seafront, with free parking very

being a dog owner it was nice to see a hotel allowing the dogs in the bar area

we hired a car, it was on a busy street so parking was not always easy.

in bangor, food was to die for and shout out to the friendly helpful staff who gave us a late check out so my

great location, great bar and cosy clean room

this place is amazing friendly staff welcoming reception amazing breakfast clean and fresh rooms laundry left

the bed was so comfy, breakfast absolutely fantastic on both mornings

lovely, friendly staff. great breakfast. very clean.

special,long time since i have experienced service like it,thank you so very much to you all,room service

secure wifi which is a problem for business users who require a secure connection

bar closed at 10pm

were nice, spacious and so was the bar area

we missed the parking which meant a round trip of ballymeena to get back around

on saturday night there was a live singer on in the bar area which was brilliant

excellent breakfast , parking in private car park , ideal for my business travels

we needed our outfits ironed, asked to use their iron, the laundry staff ironed our clothes

staff very helpful good size room excellent breakfast good wifi

old setting but rather expensive although we had no choice due to the golf opens the showers need servicing and

parking very busy with afternoon teas at weekend

room was lovely but located opposite the kitchen so a bit noisy early in the morning- no other

they also have laundry service, they have laundry bag prepared for the travellers in the room (not sure if it

the laundry service was unacceptable

no room service ie food at night when you come home

room service available after midnight, but thats not a big issue.

arrived early and asked if there was somewhere our bags could be stored before check in

was clean, staff were super friendly, continental breakfast was great, laundry room was helpful

location, breakfast, laundry, staff

and coffee etc for the whole of our stay could have been a problem but we were able to access the laundry room

ironing board and iron access down the corridor in the laundry room

it was nice to have laundry on site

laundry service seemed to be a bit of a chore, had to ask for bags and then didn't get forms so i

again, we were told to wait another 5 minutes and then we were told there was an issue with the laundry

parking provided

maybe a later residents bar or room service.

wifi a little weak.

paying 15 pounds to have breakfast in my room!

so friendly, amazing rooms, the spa gym and jacuzzi make you feel like a king

no pool

berts jazz bar is an absolute gem of a place - the service is great and the music + old school vibe is a

it was going to be too late to use it due to travel arrangements after checkout to pick up our kids

corridors dirty with trays and laundry at

our kids didn t change room cos they thought it was too much hassle

no residence bar service after hours. last orders only 1 drink was allowed.

nonexistent gym

it would be nice if there were bathrobes. the room service was overly priced for what you got.

there were dirty trays and bags of laundry lying scattered all over the landing on the level we were staying

10 tray charge for room service

nice rain shower, free wifi and a simple breakfast bag was good

room was ready for early check in. very clean and comfortable room. although

was excellent for all the bars and restaurants needed

about 6 ev charging points are available - 2 are 11kw, the others are 7kw

the bar area was nice to

nothing really. maybe a fried egg with breakfast not keen on scrambled.

plenty of parking

not allot of breakfast options for kids

we liked the laundry service plus the extremely spacious rooms - exceptional for an ibis hotel

from the pillows, not sure if a cleanliness issue or based on the detergent they use to clean the laundry

reception, noisy hallways, strange and badly maintained bathroom, laundry in front of elevators not good

5 minute walk to laundry

could have more bar seating

room service menu is very small is the only thing i could fault

nothing was a problem and on arrival the kids got a token to use in the shop, nice little touch we

good location easy to walk to shops and restaurants good gym

kids corner for breakfast i feel should be on wach day instead of bank holidays ect i come with my

location, restaurant and room service had a great selection, breakfast buffet was traditional irish fayre

had a laundry bag

design for the kitchenette and resources (gym, laundry, bar/restaurant)

there was a laundry onsite, the driers didn't work well

the 24 hr laundry room was nice, too

teas); several really nice common areas w comfy sofas & books to relax in; very comfy bed; laundry & a gym w

did not have a washing machine which was advertised, laundry room was locked (even using the master key)

size was a bit small, also not many places to hang towels in the bathroom, let alone your little laundry items

not very helpful with laundry options

requesting late checkout my partner went for breakfast i lay on no kids but unfortunately my room was entered

room service breakfast was excellent

great to have a small kitchenette and access to a laundry

stylish studio room, free laundry facilities and friendly staff

free laundry room on upper floor was an unexpected bonus

having kitchen facilities in the room didn't use them but free laundry facilities is great idea

kitchen in room , comfortable bed, free laundry room and friendly staff, great location

were difficult to use and/or empty, toilet wouldn t flush properly, advertisement mentions laundry service

their air conditioning wasn t up an running. laundry service wasn t available.

room we stayed in could hear laundry trolleys at night

traffic noise from street, 5am sounded like beer wagon arrived, then laundry trolleys being loaded all very

cold during the night) and our young baby came home with her first cold; bathrooms very pokey; no laundry bags

- one day provided a bath towel with s sticker from the laundry company in it - one day provided a random

dirty laundry found, dirty bed. tv didn t work

gym needs improvement

staff were friendly and helpful and the bar did great cocktails

needs a better gym facility for a modern hotel

good location. they do laundry.

not great wifi. had to hotspot from my phone for work video calls and emails

no gym/exercise facilities, small bar.

expensive, no gym and restaurant closed early without notice and no room service

very clean and well maintained, they have gym, good location and friendly staff.

laundry is sent out and returned that evening

good location, fairly comfortable room. laundry service is good. solid hotel

thorough room service

breakfast at a reasonable price, nice bar and great bar food, great location in the heart of belfast

the bar over looks the busy city with beautiful historic building in the background

when they did take towels for laundry they werent replaced

everithing was fab, the room was clean and staff nice and helpful we deffinetly come back kids loved the hotel

requested an early check in

good location ，easy to everywhere in the city，bus center is just 5 minutes walk。the breakfast is very good

front desk refused a late check out saying the hotel was fully booked even though we could rebook to stay

our bus experience was booked for us and the laundry service was fabulous

it would be good to have a laundry

00pm we still did have our room due to issues with laundry

room was of a decent size, the gym was fairly well equipped for a hotel gym and very clean too

got late check out when we asked which was

staff at front desk need to be educated on laundry drop off process for customers

laundry services way overpriced

instructions on laundry etc

did laundry but very expensive

laundry service was a huge help

of the walls in the corridors are more akin to the back of hotel services - like the kitchen/ laundry areas

hallways dirty and stained, tea/coffee/mugs not replaced daily, staff didn t know about their laundry, tv or

allowed us an early check in as the room was available when we asked to store our bags before check in

was beautiful room service - breakfast was very prompt and was delicious steven on reception was fantastic great

staff were brilliant we had a good laugh with the bar staff, the receptionists were very welcoming greeted with

was spacious and clean, beds comfy with plenty of cushions, room service available, menu amazing with plenty to

staff were super friendly, nice bar and location close to a good mix of restaurants.

poor wifi had some problems with keycards opening room door small, slow lift

brilliant room service

wifi was great and high speed

free use of the gym

great facilities such as a good gym and great coffee machine for free

the kitchen had no fairy liquid to wash your dishes with

place was spotless, great location, spacious room with kitchen area

was not informed that there was a shared kitchen that could have really been nice to know about

assisted us with sending off a bag of laundry to be done with no issues

laundry near by

they have laundry service

the laundry service was very efficient and reasonably priced, per bag if you preferred

they also had laundry service

bath towels small but got extra. no laundry bags

the staff was very friendly, able to get laundry done by the hotel and the food was amazing

of laundry facilities and no towel bars in bath, so hanging your towel necessitated hanging on shower

good gym for a nice pump

staff , good value for money , late check out - 12pm , decent breakfast

my first time at an ibis. it was excellent, particularly the breakfast.

affordable- be a member so you've a chance for free early check in &/ late check out

good business hotel but spotty wifi, connection drops. good staff though!

friendly staff early check in late check out amazing all round

we couldn't get the free wifi working but it wasn't a big deal.

and you couldn't get to the main hotel without walking past a car park, past a service area (laundry, etc),

what i got was a first floor apartment with noise carrying from downstairs and a view of the laundry facilities

golf and spa a resort to suit all weather conditions

wifi and tvs where broken but nothing anybody could do a technical hitch

parking was a bit annoying but otherwise everything was perfect

lost part of my laundry through their

there was a trolley for the laundry on the landing which was causing an obstruction in getting to the room

signal in hotel wifi was shocking no big light no plugs beside the bed which was very

location reception staff very friendly got a late check out free rooms very spacious and

wifi didn't work at all.

the laundry did not work so the staff did my laundry

it would be nice if there was complimentary laundry detergent, as well as cooking oil.

an added bonus was a washer for laundry

it was the laundry truck downstairs

plumbing and laundry appears loud

the owner offered to do laundry for us as well

parking is easy and the wifi was very useful

the location is excellent with free parking

breakfast was delicious too

unfortunately i didin stay for breakfast as i had an early start for work

if i have to be picky, maybe we should be allowed to take pictures of our family by the pool side

had everything we needed, i loved having the spa and pool

finished my food arrived, when asked where are the chips for my daughter, waiter tried to tell us kitchen was

so clean and the swimming pool is brilliant for the kids

the room was enough for the whole family and the sofa bed for kids was a decent size

the room was so comfortable. and the staff were lovely and the breakfast was so tasty

stayed in this hotel to be able to get to portrush early in the morning for the open golf championship

time was very busy, had room service booked but had to come down to restaurant as time was an issue and it hadn

my kids loved it

with 4 kids and always looking for something in car or to go out

free parking and wifi were also so handy

rooms are well kept. clean and bright. staff very helpful and friendly. bist and bar excellent

plenty of parking and location

reception area and bar grill were just wonderfully decorated and a lovely touch of a sofa at the top of the

free wifi was provided

we loved that we can take our dog and that it is pet friendly

staff where do friendly and the food in the bar was gorgeous as was breakfast the next morning

spotlessly clean and very helpful friendly staff. beautiful location. great breakfast

the television was superb as was the wifi

be training there bar staff

liked the location of the property and private parking

breakfast was delicious and plenty of parking on site

bathroom floor also,at our bathroom the resident of dosh was broken make it hard to get shower, wifi wasn't all

quiet location with parking on site

nice little bar to have a drink after a long day sightseeing