out, i had to wait for 6 times, till i could fit in the elevator, as staff decided to transport laundry close

laundry facilities

the breakfast hrs could have been a little longer.

the cost for the suite was excellent and easily fit six adults with a full kitchen

complimentary breakfast and evening social food are good but could be a little better

the laundry room is expensive, and the dryers do not dry at all'spent $10 drying and clothes still

staff, location, free breakfast, fitness center, and laundry. can receive mail.

pool and jacuzzi were closed.

clean, great breakfast, wonderful ammenities

they had nice breakfast and the kids enjoyed the pool.

although the motel offers laundry services, they are not free

laundry room was fine as well

although the motel offers laundry services, they are not free

plenty of parking

i got the room for the kitchen so we could cook

like the laundry area it was not clean and the dryer that i used when washing my clothes left a odor on my

the dryers did not work in the laundry facility, and the staff was incredibly rude and refused to help me

easy parking

location and parking

no free wifi, no free breakfast :(

gas was leaking from the laundry room.

need to do a better job with the laundry (towels had stains).

laundry room was in a horrible condition, the pantry (area where you can purchase convenience

the 2nd floor where the laundry next to room was smelly gas everywhere & mixed mold i got headaches

when not in elevator, hotel workers with trash and laundry

laundry, washer and dryer needed cleaning inside

the laundry or ice machines didn t work.

then went to the bed and told me that the hair got on there possibly from the laundry service

i did not like the wifi! it kept stopping frequently.

booking info at check-in as i was made to wait for her attention renovations to a room (seemingly gym area

hotel should have their own laundry service, because you have to go to the hotel next to it, even though, they

no laundry room ice machine didn't work

laundry was in the next-door comfort inn, which was fine, and the microwave had a minor issue that

there s no laundry room.

minor problem that there was no guest laundry! the hotel next door facilitated our needs though!

laundry room , breakfast room where breakfast served every morning

the laundry room had water everywhere

we got in late to the hotel with our dog who we had emailed the property about because they said pet friendly

small kitchen which we did not expect

fantastic full breakfast

t too busy doing laundry to deal with customers

what hotel brings you wadded up laundry, not folded, and make you make your own bed

it was excellent. on -site laundry is great.

there was a kitchen, laundry room, and the hotel clerk nyo was so kind and helpful

remote never worked, there was piles of laundry in hall each day, there was no tub stopper

hotel offers laundry services

no laundry on site.

no laundry room and kitchen

why they said they had no clean rooms than when we went to the pool the lifeguard didn't want the kids to yell

had to be completely in the pool with kids under 18 in which i didn t see that on the sign explaining the

also when he was asked about towels, he stated the laundry wasn't done after lunch time

but then what the hell do i know about how they do laundry or housekeeping

free parking, indoor pool for my kids, and fire pit

the facilities, gym, pool, and spa were top notch.

hotel was average but not a good value for people traveling with pets or people who need to park because they

the elevator going to the pool was also the elevator the staff used for housekeeping and laundry

the breakfast

everything was great. dinner and breakfast very good.

she simply said, 4pm is checking time and i have to walk and go to yard house bar spent 40 minutes and finally

the wifi in the room was fluctuating, it was really frustrating.

hold staff accountable for sanitizing the common areas to include the gym and laundry room on a reoccurring

generous room size with stocked kitchen

accessing gym was odd and sinage

the whole environment, including the breakfast and the gym.

the gym was awesome

laundry room was atrocious

had to go to a nearby laundromat to do laundry because there were only 2 washing machines and 1 dryer for the

laundry

there is a laundry room here for guest usage. room had a very comfy bed.

wifi needed technical help and that was incidental, on-site people with incidental knowledge of the

free laundry machine was a nice perk

about the facility far as the snack bar in the lobby, the location of the patio, gym or laundry room

laundry was free

free laundry and gym we re an amazing addition to the stay i will definitely be staying again in the

rooms were good size, free laundry.

you'd have to contact the office due to their water conservation of laundry being done every 3 days, not daily

type of hotel who doesn't have a laundry area for guest

wifi, water supply, beddings

complimentary breakfast

wifi is a big problem. does not work most of the time.

laundry is free

a big plus: free self-service laundry with washers and dryers

they offered free laundry service which we didn t use, but found convenient

the customer service, the free ihop breakfast, laundry option, and free wifi.

breakfast, clean, free washer/dryer to do laundry last minute book and it was above expectations

top didnt work,laundry closed due to repairs,and paid for these amenities also smoke free and it was not smoke

the location, parking was free and they offered laundry facility.

the amenities vending machines and laundry room !

laundry room available

cleaning protocol in place and washers and dryers are operable 85% of the time making my laundry needs tolerable

laundry services were not convenient. i only had cash and hotel did not have quarters

were no guest laundry facilities

the pool and the laundry room where i was able to dry my bathing suit

laundry

and laundry are listed as amenities yet neither is available

laundry

the distance from our room to laundry. my husband has heart issues and too far to walk

s love the pool, very clean and not cold or over chlorine

poor/slow/sluggish wifi

free breakfast, free parking & friendly staff. also indoor pool ud83dude0a

free laundry and fitness center

free laundry machines for use

laundry was free and the gym was excellent

parking in lot with spaces close to hotel entrance

were a lot of pet rules in their pet policy that was not posted - i

there is a complimentary laundry room,just need your own supplies

laundry but most machines weren t working coffee not great, breakfast area a bit small for amount

free laundry facilities that had top notch machines

full kitchen with everything from a dishwasher to stove top

nice pet friendly hotel.

the service in the room was excellent, always had enough towels in my room, the facilities had laundry for

no laundry

had almost everything but no laundry for quest and i hated the required deposit that wasn't returned until 5

we really appreciated the guest laundry

laundry facilities

lobby bar and food choices

the restaurant, gym, pool and hot tub were closed due to coronavirus restrictions.

they checked in even after ordering room service they called to make sure everything was good

room design was great. consider placing a light above the bar area in the room.

no room service, the pool was not cleaned, and there was minimal gym equipment

the breakfast was delicious

breakfast was not too great

service, room and breakfast

we also were slightly underwhelmed by the breakfast

staff and manager. smell in the room and dirty laundry place.

the laundry not all machines work and the breakfast could be better

the laundry room was in disarray.

cleaned only once every seven days, laundry room dirty, 4 of the 6 dryers were out of service, the room refrigerator

hallways and laundry room could have been cleaner

has laundry facilities

great staff, good variety at breakfast, comfortable bed, large room, laundry facility was good

need laundry supply vending machine on property.

creepy laundry

did really care for the breakfast and wasn't going to pay extra for wifi

guest laundry room had only one washer

laundry used to be free, but not surprised they charge for it u der new management

laundry room just have 2 machines of dryer and washer and not work fine the room to small the

honestly the free guest laundry. comes in handy during lengthy stays for work.

complimentary laundry and dryer for guests

next door occupants were using the outdoor railings for their laundry

clean laundry room clean

clean room. refrigerator. microwave. great laundry room

great laundry facility, i would highly recommend staying here

laundry room was clean

also, kudos for a nice workout room and guest laundry

we made last minute reservations and had to do some laundry, everything was so clean and there were many stores

minor issue -- the bananas at breakfast were well past their prime.

location, staff, breakfast and indoor pool

it was not a problem for us, but what if the occupants had young kids running around

machine was out of order and had to go down to the courtyard by marriott to do laundry

they had laundry facility

room itself, covered parking, on-site laundry facility, ease of accessing the internet and the proximity to

laundry facilities

breakfast, staff, access to laundry,

were looking forward to the nice pool area and hot tub, but the pool area did not open until noon, so we never

room and kitchen

kitchen with frig

quiet laidback atmosphere. convenient to the metro, with free shuttle service to and from.

perfect set up for our family of 5 with young kids

i loved being able to do laundry

i like the laundry, the location, and free parking.

i found this hotel because it had breakfast, free parking, a gym and laundry room

the hotel was lovely but we weren't permitted to play pool on the gorgeous pool table in the lobby because of

breakfast was at no additional cost and offered a big variety the quality of the sheets and quilts

free hot breakfast and free parking

the bar was such a mix match of items it looked like it last had an update back in 1988

me prepare a meal for my handicapped wife, informed me that i could not remove food from the kitchen

just no gym. overall good stay

the housekeeping and kitchen staff worked diligently behind the scenes but their efforts were visible

it feels like it and it s also the laundry and staff work area

a laundry room would have been helpful but it didn t affect our stay at all.

sheets smelled a little like wet laundry

very old building. tiny pool. no laundry.

rooms not made up daily, save money on laundry but at least make the beds and clear trash and replenish coffee

the two shuttle drivers were also friendly

both the location and the breakfast were great.

breakfast was ok but no fruit s provided. an apple will go a long way.

no breakfast, shuttle or computer, but they would with more guests, i bet.

heat and wifi were good

it was in a laundry room which was locked and sign indicated

rooms with fridge, well equipped bathroom and hotel offering breakfast, laundry and nice takewayfood on parking

on check in did orient me the amenities like location of ice machine, where to get breakfast, laundry

on site coin operated laundry room with ice machine horribly hot, no ventilation

the needs update or maintenance on laundry room

no breakfast, only one laundry room, no pool

work out gym, breakfast, staff

wasn t clear on the having pets stay with you policy

no full restaurant, and limited bistro hours(three). a bar in the evening would be enjoyable

have daily room service, our shower was very narrow, bistro very expensive, wall electric socket for charging

corridor smelled somewhat of mildew and/or an unpleasant laundry smell

no ac in the fitness room. soap dispenser in laundry room was empty.

laundry room on 10th floor where the ac was broken, like trying to do laundry in a sauna

guest laundry was not all in working condition

housekeeping not good. fitness equipments, not good. laundry room, not good.

breakfast & paying for laundry machine

their breakfast, swimming pool, free parking, clean bedroom with the kitchen, laundry with free dry, customer

waited quite a bit for laundry, the dryers were always taken or someone stuff sat in there the entire day

coffee and breakfast bar

much as i enjoyed the daily breakfast

however, i was able to do my laundry

laundry room was great while on long trip

i appreciated use of the laundry area

free laundry

suite, good sofa bed, space to work in the lobby, free laundry facility at the hotel, mini-fridge, microwave

laundry room

laundry machines were free but spin on washer didn t work well and there was only one washer and

great breakfast

check in&out was easy, a number of extras (like pool and snack bar) were available

we were disapointed that the pool was closed for renovations

then front desk said it was a resort fee for access to the laundry

all were helpful and despite some issues (cable went out; laundry machines needed some repair) they responded

could use more dryers for the guest in the laundry room.

location breakfast free laundry

a big plus: free self-service laundry with washers and dryers

was very conveniently placed within walking distance and the hotel even had their own guest laundry room which

rooms were ok, the location was good, they had coin laundry in the basement, which helped a lot

boring breakfast and old facilities ( especially laundry room)

self laundry machine with charge

laundry equipment needs replacement

staff was welcoming and breakfast staff were responsive to any request

clean and the staff was very kind and professional breakfast buffet was fresh and delicious

breakfast was great. there was plenty to choose from. fresh and well stocked at all times.

thought the breakfast selection would be better but it was ok because we just went and had breakfast near by at

continental breakfast included. lovely choice of food.

a modern & clean laundry was much appreciated and very convenient

there was crumbs on the floor that had not been vacuumed up, and the bathroom was dirty, and laundry staff

clean. easy to get to. parking is great.

fast business wifi, excellent large desk with office chair

accommodation with free parking & wifi

to register before able to get into parking lot; laundry facilities were mostly broken (even some not marked

i had to use the clip hangers, laundry bag and drapes to block the flow from hitting her while on the bed trying

the suite, gym, and breakfast were amazing.

great location in old town. accommodating suite for family of 4. clean rooms and nice gym.

i love the comfortable beds, full kitchen, clean and updated bathrooms and the location

laundry facilities, help when travelling for a long time, it was free as well

amenities included complimentary laundry facilities, which we appreciated since we stayed for six nights

they have a laundry and small gym as well

laundry room needs work hallways were not fresh or cheerful

they also do not have laundry services

fact that it was $36 a night for the parking garage and no laundry services on site were a let down

wanted a bottle of water and room service called us at 11:30pm and asked us if we still wanted the water

my son enjoyed the gym

hotel is close to old town and there is a shuttle that will take you to a free king street trolley that runs

rooms big and clean. breakfast was very good

laundry takes a long time! i also wish we had the coffee around for longer hours at the bar :)

am more sensitive than most people to laundry detergents

room needed more counter space around the kitchen appliances

the hot tub/pool area very nice and soothing

that the pool was closed and not advertised

would of liked to have some laundry done and a luggage rack.

a breakfast buffet style breakfast would have been preferred over the ala carte offerings

the bistro for morning breakfast was a great bonus since they don't offer free breakfast

good location. clean and well appointed. breakfast good and convenient.

was excellent, from the very helpful reception to the comfort of the room and the quality of the breakfast

i left my dirty laundry bag in room but still no answer from staff whether or not is was found.

could use a bigger guest laundry for the size of the hotel

had to go to target to get laundry detergent

the breakfasts were amazing! kids loved making the waffles and also the evening hot chocolate

great breakfast spread

nice to have laundry facilities and a pool for the kids

no laundry facilitiesud83dude14 one major safety concern: we experienced difficulty getting our room

leaky laundry washer

location, large room, laundry available, complimentary breakfast and happy hour.

going forward the staff member said ok i'm sorry my error i won't charge you the $75 early check in fee but i

laundry was not available

lack of self laundry facility

the bar and restaurant closes too early.

wish room service cleaned the room earlier.

think that free wifi should be automatic for what a guest is paying to stay there - i am a hilton honors member

laundry was not available and we needed it

also, it was helpful to have new laundry machines down the hall, but for $2 per load, it would have been great

it was being remodeled very few services other than onsite laundry were interrupted

asked multiple times for laundry bags & never got

literature for the hotel says it has a pet relief area but i could not find the designated area

laundry room was clean and easy to use

the laundry room was clean, plenty of machines and reasonably priced

i forgot about the laundry room and the gym very nice and convenient

quarter machine was down in the laundry room, but the staff were prepared to manually make change for us

guest laundry facilities were excellent

no breakfast wifi was weak

also, no bar service, no bellboys, no room service (unless by special request)

gym and pool could be opened at 6 am not 10 am

also, no bar service, no bellboys, no room service (unless by special request)

in addition, the room service was fast and efficient

the breakfast is very good and the rooms are very clean

staff was great and breakfast included. the bedding was great !

kitchen staff was attentive to their area and the area was extremely clean

the free breakfast was adequate

ear buds in gym

nice hotel with a gym, good restaurant, good location

gym was lack luster, price didn't match what was online at all

had a delicious glass of french bordeaux and my husband had sauvignon blanc from the bar in our room

it was pretty much perfect, but i ll add that the bar was really good too.

ice only on 2 nd floor in the gym

onsight laundry facilities made our lives so much easier

location. breakfast.

when we had trouble connecting to wifi, the lady at the desk kept giving us suggestions until we were successful

breakfast is great

friendly staff! clean and convenient location, parking, price and good breakfast.

first room was on the front floor but we kept getting woke up around 230a by staff doing laundry

old flat screen tvs with no hdmi hookups for teen's ps4. no guest laundry.

single elevator constantly had staff with dirty laundry in it

gave us a room right by the laundry room, so not possible ti rest during the day

and they do not have laundry on the premises, so i had to drive about 10 minutes to the closest laundry mat

we also liked that it had a washer, dry, and they sold laundry supplies

laundry on second floor

laundry was cheap and worked well

laundry only took coins

laundry located on 2nd floor- steps to 2nd floor a bit hard to climb

i actually needed the laundry facilities for an unexpected mess

laundry facilities were great, the room refrigerator was big- and quiet, and there was a microwave,

we took the bedding to the guest laundry and dried it and towels ourselves and paid out of pocket

i saw the laundry door open so i knocked and and ask for 2 towels

the location and breakfast in the morning

you have coffee and tea 24hours a day free of charge, a great gym and even laundry room

i like the fact that my room had a kitchen with a nice size refridgerator.

room was very comfortable, good breakfast

very clean, breakfast was one of the best!

dean white egg and turkey healthy sausage biscuits were waiting for me when i went down to the kitchen, i was

i appreciated the convenience of the laundry services

laundry supplies available on property for purchase might be useful, but it seemed like most people

great kitchen facility and gym

gym equipment was in great condition, with a good combination of dumbbells, kettlebells, cables,

the property was very clean. breakfast was good

on-site laundry and dryer facilities are available

i also didn t like that they didn t have dryer sheets or washer detergent for the laundry room

leave with gym and laundry facilities; large dining area and parking

room was next to the laundry and the removal of the carts were very noisy in the mornings

convenient to have laundry on site

staff are polite and friendly. my room were clean. they provide free laundry!

our room was right by the gym and laundry and the door would slam into our door every time

bugs, roaches, dirty floors, no hot water, elevators were broken and so wete the ice machine and laundry facilities

from allergy to something in the room, the elevator was broken, had to carry luggage upstairs, laundry/workout

ran, rats on property, limited housekeeping services, tv didn t work, laundry on site didn t work, pictures

i wish they had a guest laundry room.

plenty of parking, convenient distance to restaurants and shopping

they are still working on the exterior and parking can be a problem at times due to construction equipment

breakfast was okay- not exceptional.

breakfast is good and place was very clean. staff was friendly

no parking as well as some kids ran around on my floor kicking doors.

the wifi is free. the whirlpool was nice and hot.

nice hotel. staff was friendly and helpful. nice big room. gym was quite ok.

some form of room service during the night hours

staff was able to accommodate a very early check in, which was much appreciated

we were still utilizing the laundry room

many breakfast options, modern fitness center, friendly staff, great location

there a mini living room and a small kitchen

pet fee is extreme @ $150 per night

pool closed at 9 which seemed early but again wasn't a deal breaker

wish they had a guest laundry

glad to have been able to get a breakfast package with our room

pet friendly but no place to walk pets on site

gym was nice

pro tip for folks traveling with younger kids: the lock on the bathroom door is more conceptual than functional

only one washer and one dryer for the whole hotel which made it very difficult to do laundry

we had booked for a family (2 adults + 2 kids) and the sofa bed wasnt done when we arrived

fantastic service!! restaraunt was perfect and loved the location! top class gym!!

love the location. the hotel was very pet friendly.

shuttle to downtown should run every day, not just weekends. too far to walk.

no plastic laundry bags in room, also no trash bags in cans.

everything was great, maybe a bit bigger and more equiped gym.

the room service staff were excellent.

house keeping service, breakfast, room service options, restaurant

room service was

we didn t get time to experience the bar on our trip but even that looked fantastic

maybe this is the cool kids vibe, but you could not see exactly where to tap your room key on the elevator pad

and the gym

best gym i have ever experienced, surrounded by gorgeous plants

the bar was a plus as well with lots of sitting areas

no coin laundry

i wish there was laundry machine in the building.

the massive piles of laundry in the hall indicated most of the floor was not done

i was disappointed that they did not have a laundry room available for guests.

no laundry on site.

location, little souvenir shop in the lobby, laundry

free parking, convenience of location

staff, cleanliness in the room, attractive price per room, free parking, comfortable room, convenient location

the entire hotel is dated and needs a facelift. the wifi connection was terrible.

wifi connection was reliable

was no laundry room - just a laundry service and i originally thought i booked two queens but somehow got

shower, room service, business center accessibility, beautiful entry space, sufficient event space

love room service so i ordered in a couple times

bar area could be a little better

the hotel bar was excellent. and those beds were divine! we need that rest.

laundry equipment is old technology. washer wastes water and dryer takes forever.

my daughter loved swimming in the pool. the location was also perfect.

my biggest pet peeve was that he told me to pull around the side to bring in luggage but failed to mention

that the hot tub was removed, and the pool was too cold.

swimming pool; arcade games for children; spacious lobby allowing for interaction.

no laundry facilities were also an unexpected inconvenience

slightly dated, and no on-site laundry.

food at the bar ( because i arrived so late was ok

good location, shuttle to the metro, breakfasts and very helpful personnel, pet friendly hotel

hotel shuttle to and from the airport and shopping areas

the laundry room did not have anywhere to hang up shirts.

day that we planned to 'chill' at the hotel & there should be more than one washer & dryer in the laundry

fact that you claim to be pet friendly

i love that they are pet friendly

they have rooms set aside for pets; they should be carpet-free

be sure to get your detergent if you are doing laundry, the staff did not disclose this immediately

laundry facilities had 2 broken machines so there were a few people waiting to use the one machine

no laundry service from house keeping

the laundry facilities were yucky and frustrating - lost money, silly that only takes quarters, no soap

self laundry system. doesn t work for non us residents.

(kitchen, laundry room) it was very comfortable for staying for a week

location, staff, laundry, gym, breakfast all were excellent

laundry was $10 wash and dry

laundry room issue

great amenities - laundry room and gym friendly staff clean good breakfast easy

sameday laundry took 3 days

pet friendly. good laundry. excellent front desk crew.

we did not complain, our room was small and tucked between the gym and laundry room

room was right next to laundry, so not sure if there is venting next to instake or if there is mold or what,

the gym is too small

pool could have been a bit bigger.

staff also at the breakfast buffet were attentive

bar service - the crab cakes were fantastic

the website says the facility is pet friendly, but it doesn t tell you about the 100

thank goodness for the pool

laundry room

room service charged an additional fee to deliver to your room

loved the bed and the pillows, the shuttle to the metro and rhe airport was very convenient for

room service hired more staff please

no valet and no room service.