pool access was very limited, hot tub was not working

chose this hotel for its location and the offering of an airport shuttle even though it is more expensive than

when hotel is full so is the parking lot.

there was also a fully equipped gym, as well as a very good breakfast

there was also a fully equipped gym, as well as a very good breakfast

spacious room,amazing bathroom with walk in shower, nice pool, spa and fitness area.

friendly airport shuttle service, very clean room, nice and fancy facilities, nice restaurant and breakfast,

the pool area was lovely, but there must have been some sort of event there earlier in the day, and

everything. the room the location the staff the pool. overall wonderful. can't wait to return

i love this hotel!! super clean, friendly staff, great breakfast.

pool size is small but this is not everyone s priority when staying

bed was very comfortable and the pool/ hot tub was great after driving 624 miles that day

pool was out of order, parking lot was icy

very clean, friendly staff. great breakfast!

breakfast was sufficient

s owned by eastern indians and they were stingy with towels and we had to the laundry room ourselves if we

the front desk guy is doing laundry and seems annoyed that you have a question that could have been avoided

room was good size and very clean. coin laundry onsite.

very clean room, safe location, great wifi, air conditioning and near shopping/restaurant

wish you had some weights in your fitness room and i wish you had a swimming pool or jacuzzi other than that

was a sewage smell in the hallways, they said something about when doing laundry it smells like that but it'll

remodeled rooms were nicely done. super clean and comfortable . breakfast options were great!

it was so thick all the kids were having trouble breathing and eyes were burning

pool hours are great, rooms are very clean, and the bed was comfy.

bed very comfortable, nice hot breakfast

side doors would not latch to lock nor did the laundry room door read

she gave us no information on when breakfast was wifi and best way to get to the room

staff great, breakfast great, clean and updated

also pet friendly

tv, breakfast, not too noisy, pet friendly hvac unit, night light in bathroom, cleanliness (when arriving),

best heated pool and hot spa! everything was clean. large rooms. great location!

pool and hot tub were nice

grab bar in the tub was unattached at the bottom

great fitness center,pool, hot tum

there were no guests in the pool.

laundry

pool - but hot tub was not working right

wish the gym had been open but it was closed for remodeling

parking wasn't good

breakfast was great, loved the waffles

laundry downstairs

no atm. had to go find somewhere to get cash to use laundry.

this place is next to restaurants, has laundry facilities, and allows

see above re: breakfast

comfy bed, kitchenette and breakfast

easy to get to, quiet, laundry facilities, clean, friendly staff

the plumbing noises. our room was not that far from the laundry room.

clean pool and warm hot tub, plenty of sidewalks and areas to walk your dogs

breakfast

friendly staff, comfortable bed, dog friendly, free wifi and continental breakfast.

i have heard that some people put their dirty laundry in drawers

and it was noisy because it was close to the hotel facilities (maybe the electrical room, laundry, or pool pumps

it was so clean, parking was so accessible with lots all around

pet friendly

loved how the rooms had walk out access to the pool.

friendly staff, clean room and a great breakfast in the morning

having protein options for breakfast would have been nice.

behind with less parking

rooms were clean and room service was there to offer cleaning services if needed

location, pet friendly,

laundry room very dirty...

lots of kids running around in hallways without adult supervision

the pool

complimentary coffee bar was nice

clean and updated, has a sauna and pool, great breakfast.

the guest laundry facilities were dirty and really old and beat up.

also the shower stall right with handicap bar in the way

kids running all over the hotel with messes left behind

grille restaurant & lounge (rainy weather did not allow us walk outside), we enjoyed the hotel's pool as well

i was working out at the gym and there was already some folks at the swimming pool, when i saw around 15-20

property was nice but not being up kept the laundry did not work the pillow smelled of urine and the housekeeper

and the bathroom had spots that weren't cleaned very good with lots of hair and no laundry bag or water cups

the fireplace was my favorite, but the spa tub was also excellent

great pool. great staff, except kicking the kids out at 10 when the game was still on.

nice spa and pool

6 type toiletries (pictures showed the higher end ones) - shampoo and bar soap only

the breakfast was great, hot and plenty of choices

love this hotel, the pool,jacuzzi were excellent the bed and pillows were very comfortable

breakfast was fine. quite adequate for my needs. h

late in the evening on saturday to find a truck pulling a small trailer had blocked about five parking spots

they now have their pool, workout center, and laundry 24/7 which is nice

staff super friendly, breakfast was outstanding, laundry was free, room was clean and bed was comfortable, good

also, 24 hr pool/spa area, what

breakfast and variety, extremely clean, the room was huge and the pool was perfect

nicely furnished, water pressure good, high quality linens, and there was a large complimentary breakfast

location, free wifi, cleanliness, pool, jacuzzi

breakfast was amazing!

hotel had a great pool and hot tub, a wonderful breakfast with lots of choices, and clean updated rooms

comfortable, indoor pool a, hot tub,and included breakfast

free parking, free wifi, & free breakfast for reasonable price.

reaction and there was no one to tell this to when we checked out, i think it might have been the laundry

we were at the solheim cup so perfect location for des moines golf & country club

pool was out of order.

very well light parking lot

the large variety was wonderful. we actually had a choice of what to eat for breakfast.

extremely loud the entire time with my room right next to the crowded lobby/bar and with all the kids running

it was hot! could be that it was 98. loved the quiet clean pool!

the fruit at breakfast was really fine and that i my focus, also good strong coffee, piping hot.

when the kitchen staff messed up my salad order, he tried very hard to make things right

breakfast didn't start until 6:30

not clean in hallways and floors and dirty sox laying on floor of entry to laundry room

the laundry facilities and the vending machines were convenient

noisy. out room was next to laundry facilities.

laundry facilities - the vending machines ran out of detergent and its been two days now without

staff members who were responsible for the laundry started talking extremely loudly with each other at 5:30 am

most laundry machines were out of order

the guest laundry was free

loved my room and the laundry room was useful to clean my clothes as well outside there was a tree that had

if you want to do laundry , you have to download an app instead of just bringing some change , which was really

laundry facilities weren t very consumer friendly

they are very nice, have big rooms, and great breakfast

like many other pool, swimming pool water is too cold.

was a group of adults in the pool area drinking and having a party we told front desk but they didn t do

the lady at the desk was so great. kids loved her

parking was okay not a big problem.

the laundry room, the dryer, was broken, and we could not do laundry

sheets on our pull out couch laundry all over the hallway floor the carpet and pool had a run down

they took my stuff to the laundry room and when wanting to check out i couldnt leave because they had

bar was open and accommodating

the pool was good but water was cold. convenient parking all around the building.

nice pool area for the kids to

have stayed in room 123 with my wife and three kids

there were hundreds of soccer kids running the halls until after 1 am and no one did anything

the wifi is reliable.

the kids were well behaved, but there was a lot of noise until midnight

that the laundry was.out of order.

there were toenail clippings on the stairs to the laundry room

no laundry facilities available, which was part of my reasoning for coming.

had a laundry room on site and it was very peaceful and very clean got a lot of good channels and they're

dirty laundry room and very rude staff

tried to use onsite laundry but someone used and didn't return to empty out their clothing

we also appreciated the ample parking available

anyway, they do exist, so of indoor pool and fitness center are important to you, this could be a good choice

breakfast biscuits and gravy was cold and not good

the parking situation was also well accommodating

breakfast was great laundry did great on are clothes

laundry facilities are on premises and were a godsend after our grandson had an accident

the laundry staff was very helpful

meant to ask but forgot to do so - these were either very new or someone works some magic on the laundry

had a rather noisy hvac unit, and i thought we must be near the laundry as we could hear what sounded like a

room was above the facility laundry service and there was a washing machine that was out of balance enough to

wonderful, clean rooms and terrific location. plenty of parking. staff was extremely helpful.

good location and very clean nice staff great breakfast!! definitely will stay here again

rooms were clean and comfortable and parking was secure

heated pool, gym'

breakfast was ready early and yummy

kids weren't to impressed with the breakfast

i enjoyed having a seperate room from my kids

the pool and gym were clean

the location is great too since the mall is across the parking lot

sheets had a strong smell of laundry detergent.

pool was great but probably should vacuum and chlorine was extremely tough (which i well know they

cleanliness of the hotel and the staff were really nice. the pool was nice and warm

breakfast was great. exceptional pool area.

there was a big conference in the meeting hall so parking was sparse

breakfast, free parking, guest laundry, bar, free wifi, room darkening shades, couch in room, noon checkout

wifi did not

no parking places almost entire time we were there

the kitchen wasn't working.

it was a waste of time, plus the wifi didn t stay, i had to re login in each day

location and breakfast were deciding factors for my stay.

the clerk in the morning was so nice, got breakfast out a little early for my early-riser kids

the 2 bedroom was a great layout and pet friendly

the rooms were clean, breakfast was good, and the pool was nice to go swimming

with a larger family we love the double queen suites with 2 bathrooms, kitchen and living area and sofa sleeper

you had to go through other business parking lots

pool was kind of small, the wi fi was terrible and there was kids running around everywhere, also for how much

the kids running around beating on my door

clean modern rooms with friendly staff and with amenities such as a bistro lounge and indoor pool

we were by the pool and it was busy with groups

laundry/bedding was left on the floor in the hallway near our room from the time we checked in

didn't realize it was a pet-friendly hotel, and people on my particular floor had obviously left their pet alone

pet friendly clean

i loved the vibe, the pool, the breakfast, the hospitality hour!!

the room included a kitchenette and sofa

were very comfortable, bathtub was superb, nice bar but would ve appreciated a couple of more substantial

beautiful clean hotel! loved the decor! loved the bar area off the lobby.

great location for the venue across the parking lot

the pool and gym were closed without any explanation posted

had fun playing pool in the

the pool was ice cold

pool was extremely cold

staff, no room service, no one licks the phone

wouldn't work at all, couldn't set a wake-up call, couldn't order room service or get info from the concierge

pool wasn't cleaned up from the night before, an overflow of old towels, no clean ones available,

when we asked to exchange a $10 for a roll of quarters for the laundry the front desk let us know it was an

had to stay up late to do laundry

didnt have cups or laundry bag

the happy hour that served food and 3 alcoholic drinks. and breakfast

for a spa room and the tub jets were dirty, asked for extra towels and didn't receive any, got a late

we had a premium room with complementary snacks which is so helpful for my kids after a swim

we had a premium room with complementary snacks which is so helpful for my kids after a swim

pool was heated(not common in hamptons) and there was a hot tub

close to our kids place.

pool and hot tub were great for my family and the community space was a great gathering place have

the laundry room was not kept as clean as it should have been.

complementary use of the laundry

super clean with free laundry room!

addition to the clean room and comfortable bed, they had free laundry for the guests

pool was a little grimy

excellent location good breakfast free laundry. great staff

2nd stay, pet friendly

breakfast is good the most important for me is the cleanliness and the room is very clean

was a baseball tournament for kids and staff allowed parents to drink alcohol in main areas,pool area,work our

time and for i paid for was not expecting a full kitchen and large bath

the breakfast was yummy with many options to choose from

the hot tub was not working and the pool was a little cold

breakfast was very fresh even during the last 30 min when we arrived

good location, the room was spacious and clean. the pool was nice, but small.

no place for pet waste air conditioner not working loud outside sitting area very dirty

i did not use the pool or the exercise room personally but was extremely grateful for the laundry facilities

nice new machines in guest laundry

convenient location with a steak and shake in the same parking lot

our only issue was with other guests (blocked parking spots and were not courteous to

the parking lot is in need of repair, sad for a new facility

location was very good for us getting around town, the suite was very comfortable, kitchen had all we needed

pet friendly, many choices and options for breakfast

breakfast was great to start everyday. staff was very friendly and attentive. clean facility

the pool uses salt rather than chemicals

bigger pool...

the laundry is closed

my sister liked the free laundry

parking lot was closed but they had alternate parking just across the street.

tiny bathroom. bar not open. lots of street noise.

breakfast, it was like eating hospital food

no biscuits and gravy for breakfast.

staff were all incredibly nice our entire stay, the rooms were spacious and clean, and the breakfast was pretty

the location and cleanliness. didn't wake up for breakfast so i missed that aspect lol.

only weakness i would comment on is the breakfast

breakfast was kind of low budget no bacon no biscuits and gravy

room service menu for my second night was missing and front desk sent me on a wild chase to find

parking garage to hotel (skyways and elevators were out of order at the hotel) and complimentary wifi (had to

lots of other places to work throughout the hotel in that meantime and good wifi range

i visited the bar and it had a wonderful atmosphere.

no information on speakeasy bar or its location in hotel that sounded like fun

there s a laundry room

a large laundry was very handy too

nice laundry services on two floors

pool with warm water, jacuzzi and sauna, large fitness room and guests laundry, very good breakfast with scrambled

this place is clean and has a laundry, which is convenient. the beds were also very comfortable!

awesome place to stay! rooms are beautiful and bar is great!

also, only one mirror in bathroom, really need second in room or over bar area

beautiful property. huge rooms; we had a fireplace spa tub, and 50 in flat screen.

bar was nice & had good drinks

bar area didn't blend well with the rest of the hotel

only had 1 staff member to run the front desk and cook our food for room service.

pool could have been a bit warmer but was nice

we loved the pool but wished there was a hot tub as well.

nice room, modern and clean. bed was very comfortable. pool was nice and water was warm.

we loved using the pool

r 2 people for 2 nights), requested more and they told us they were out and had to wait for laundry collection

included is a free shuttle that will take you anywhere within a couple miles, perfect for us

all of the kids/noise/crowds!

so nice, comfortable and quiet, but also fun for the kids!!!

no hot tub by the pool.

didn t like the fact that they didn t have a place to do laundry

we loved the breakfast .

bed of all, they are pet friendly

staff, good breakfast, pleasant decor, fast wifi, bed and pillows were excellent

parking

laundry room with detergent dispenser (pay with quarters)

there was a guest laundry room which was very convenient, and the breakfast was great

pool was nice also

shuttle taking you to places within a 2 mile radius was great

and the staff was very responsive to one cleanliness issue i pointed out to them in the pool/spa area

love the interior, great gym for a quick workout, yummy breakfast, and super sweet staff.

tried the bananas foster french toast via room service, and it was well worth the $$ spent

the coffee bar was astounding, flavorful and a warm welcoming experience

staff, excellent food and decor very pet friendly and excellent service

beautiful, clean, great staff, great bar & dinner.

room was great, modern and had a kitchen available

smelled marijuana inside and outside very strongly and that was as a problem since we had our kids with us

spacious and clean suite with a comfortable bed, good breakfast, great location

breakfast was awesome. basketball court and putting green was a real bonus too!!

was very clean and spacious, i was surprised at how well stocked the kitchen was with supplies

then they sent me to an already occupied room where garbage & dirty laundry sat in the hallway til about 8, p

room service was very good. breakfast was great!

usually when i go to hotels there is a lot of kids and not really enough for adults to do

and there were kids running the halls all day/night that seemed to lack parental supervision

friendly staff and loved the shuttle service.

friendly staff, clean guest laundry center

the laundry room that is on site, dryer doesn't work very well

nomicrowave, room was right next to maid laundry room, was very loud and heard doors slamming

i called the front desk to ask about laundry facilities

wifi did not connect to my phone front desk response was my devices work yours should to

the business center, laundry room and fitness area were all conveniently located on 1st floor

always appreciate a 24 hour gym and that there were a couple more pieces of equipment beyond treadmills and free

free breakfast, swimming pool

the room, pool, hot tub, breakfast, location,all the staff

i loved the breakfast

staff lovely , free breakfast and free evening snacks and beer, large rooms, swimming pool, free laundry

clean, friendly, nice breakfast space plus free laundry facility

laundry, breakfast, location

clean, free laundry

loved the on-site laundry too and the parking garage

guest laundry

also laundry facilities were out of order - i was hoping to wash clothes after a long road trip

laundry needs updated

the pool, staff and breakfast

parking

breakfast

my kids and i thought the elevator wasn't working

the buffet breakfast for the price was a little high for the scope of items, but the breakfast at the republic

breakfast was excellent

my only issue was upon returning to my room late at night from the bar upstairs there was a cockroach crawling

clean, comfy bed, the best pillows, soft towels, ac, fridge, microwave, large room, laundry

the room above us was either a laundry room or a office because there was noise all day and night

breakfast was fine, location worked for us!

diectv awesome. movie channels. clean, ac, refrigerator in room, shower, pet friendly

clean floors, bathroom and bedding, bright lights in the parking lot, pet friendly, friendly staff and locks

when i asked for sheets for it,the desk clerk said he couldn't get into the laundry room to get any

truth on website you showed nice pictures we got there different story pool dirty no breakfast no laundry place

was no breakfast or laundry police were a resting people left and right it was noisy pool was

roomy rooms, laundry available

i used the on site laundry with detergent i bought locally

no gym, laundry or pool

it was dirty, the pool was dirty and closed, the fitness center was broken and closed, the laundry was broken,

then the guest laundry was not available for customers any more

woorlpool takes 45 mins to fill with a kitchen sink faucet

wifi did not work in our room worked everywhere in the hotel except the room

our loft-style room was super cozy and loved that it came with a full kitchen

wonderful kitchen, nice facility, perfect location for our stay

as for the amenities, i could tell all the kids thoroughly enjoyed the pool

thanks for the complimentary breakfast and free wifi

as for the amenities, i could tell all the kids thoroughly enjoyed the pool

staff were amazing '', when the guest laundry machines were not working they allowed me to use the hotel laundry

the breakfast was good

was perfect as no traffic, gorgeous golf course view with ponds

a small coffee pot and coffee in the room since you are not serving breakfast now due to covid

sits on a golf course, beautiful scenery, and nature await

no guest laundry. no fan in the bathroom.

hot breakfast would have been nice. proportioned

parking with airport shuttle

the outdoor pool, the staff was nice, clean, facility

quick shuttle service to dsm airport

people were camped out in the hallway waiting for their laundry

sounded like i might be near laundry room

able to do laundry and streetch our belongings out in comfortable large room

the gym equipment was nice.

the hotel from the airport information desk, they gave me easy instructions on how i can spot the shuttle

hotel books very young adults that like to party, please do not take kids with you if you plan on staying

i like the location, breakfast is good my kids enjoy the pool.

they got very rude with our kids and when i complained their adult was watching them through the window seated

need to exhaust some heat out so that people sitting and watching their kids do not dye from heat or sweat to

loved the shuttle to the airport convenience too

there s no workout room there s no laundry facilities

bed had old laundry underneath the right side

hot tub didn t work, no laundry facilities

the breakfast was sensational!

we had fun in the swimming pool

you come in a door (with a rat trap just outside) to walk into the laundry room

a amazing time the pool was wonderful, the people where great, the food was good, the room was excellent and

the kids loved the pool. easy access to the city.

very clean!! all staff friendly and helpful! shuttle service to the airport was great!!

the receptionist could give us a dinner recommendation, she also shared that they had shuttle service to a

only bummer was that the laundry facility was out of order and we couldn't do our laundry

free shuttle, nice toiletries. spacious room, close to airport

hotel has a shuttle for airport but we didn t know that so we paid for a cab

free parking bed comfortable

maybe make the shuttle run on sundays. we ran into a snag because of that.

filthy laundry room

was wonderful to have free laundry services as

i asked housekeeping for extra towels and was told i had to go by the laundry room and get them myself

the free shuttle was great and picked me up within 5 min of request

the floors were uncarpeted and very cold on the feet

we didn't realize there was a fee for parking our car while we traveled.

like the pool or the fitness room

the pool and hot tub were nice. the morning worker for breakfast was really nice and helpful.

small gym and pool - need some updates and modernisation

we had to go buy an air matress for our kids to sleep on

there are smoking rooms and a kitchen, which is very handy. and they allow pets.

room has a kitchenette.

smoking room but the whole floor smelled of smoke and pot which seeped into my room

the entrances/exits/parking lot felt secure with adequate lighting at night and key card access

i could get my chromecast to work due to poor wifi.

the laundry facilities should be cheaper. (self laundry room)

we had red ants all over in kitchen no hot tub

but it was still big enough for us and the convenience of the kitchenette was great

also, the airport shuttle was down, however they provided free taxi service to the airport

we booked the hotel we were told the pool was open only to arrive and find out it was closed

i love the included laundry room

and mother s day breakfast was horrible

clean and kitchen spaces

location of our room was very convenient to access from parking, lobby and pool

breakfast could have had scrambled eggs everyday and some fresh fruit

needed a laundry room

breakfast was yummy with enough options to satisfy our different tastes

breakfast was made (had a choice of items to go)

rooms were exceedingly clean and new, including lobby, breakfast and pool area

couldn t connect to wifi without signing up for honors program.

very clean,great staff at front desk,super breakfast! would definitely stay again!

water all over floor from pool to elevator. slip hazard

nice, new place that s pet friendly.

the pet rooms are on the third floor in an inconvenient spot. they don t take cats fyi.

only complaint is the pool needs to be a lil warmer

no laundry facility

no guest laundry available

maybe a not tub spa instead of the small pool

good location, clean property, friendly, and helpful staff. pet friendly!!

parking situation with big vehicles why did they need to take up 7 parking spots and the billboard

excellent stay- comfy, quiet, pet friendly, super clean... fantastic stay!!!

pet friendly

was the first time we had stayed where the room had a cute and convenient kitchen

kitchenette and full fridge.

comfy beds and full kitchen

plenty of parking

fitness room and pool- very nice and might i say 'clean'

it was advertised as having a bar and it has been closed up for a while

would ve been nice to know the bar was closed

pool was out of order day we stayed

she was taking care of everything, including hotel laundry as well as helping customers

pool could of been cleaner and warmer

location to get into parking lot

and the second morning, they did not serve eggs for breakfast

having a parking lot veiw was okay wasnt much to see.

did provide a paper stating that breakfast to go bags would be offered but those were just hotel laundry bags

good customer service. quiet place. guest laundry.

location and wifi

location - just off of i-35. easy to get too. love their free breakfast too.

the room was awesome. breakfast was great and staff was very friendly.

breakfast selection was okay

the little kitchen was stocked with enough *kitchen utensils* to make meal prep easy

size of the room and kitchen was great, especially for a family of 4

pool temperature also very chilly at times

there is also a full kitchen(no oven) if you are staying for an extended period

the pool was pretty small but served its purpose for the kids just using it a couple of times.

also i enjoyed the pool and whirlpool

when we went to bed, there was an impromptu baseball game being held in the parking lot behind the hotel

the pool was closed one day. always had to ask for towels and breakfast you pay for.

were dirty, tile flooring by elevator constantly wet from pool goers, shower had little water pressure, toilet