and the bathroom had spots that weren't cleaned very good with lots of hair and no laundry bag or water cups

property was nice but not being up kept the laundry did not work the pillow smelled of urine and the housekeeper

the heated indoor / outdoor pool is amazing, and the kids would really love to go back to

the hot tub allowed no kids after 10p

pool was not open sunday morning and not available until after check out.

laundry room very dirty...

it s near where my kids live and it s pretty nice but the mattresses are so awful i m not sure it s

almost clean, hair in the tub. bar was closed on a friday night

lots of kids running around in hallways without adult supervision

loved the breakfast and the in room wifi- bed was pretty darn comfy

this place is next to restaurants, has laundry facilities, and allows

no atm. had to go find somewhere to get cash to use laundry.

laundry downstairs

everything! breakfast, pool, suite property was amazing

pool & hot tub was relaxing also

pool was out of order, parking lot was icy

clean! comfortable! great breakfast!

we did not use the pool or exercise area but they looked good

the breakfast. the room. friendliness of staff. the pool and hot tub.

great people, large room, comfortable bed and goos breakfast

was a sewage smell in the hallways, they said something about when doing laundry it smells like that but it'll

would have liked to have a hot breakfast instead of a grab and go breakfast.

swimming pool was a bit small but not a big deal

bed very comfortable, nice hot breakfast

little kids upset, just wanted to stay, swim, have fun after attending the iowa state fair- this happened

room was good size and very clean. coin laundry onsite.

s owned by eastern indians and they were stingy with towels and we had to the laundry room ourselves if we

the front desk guy is doing laundry and seems annoyed that you have a question that could have been avoided

decided on this place because it was pet friendly and we have a little yorkie

that it didn t have a swim pool

decent laundry facility

had a rather noisy hvac unit, and i thought we must be near the laundry as we could hear what sounded like a

the laundry staff was very helpful

breakfast was great laundry did great on are clothes

laundry facilities are on premises and were a godsend after our grandson had an accident

they took my stuff to the laundry room and when wanting to check out i couldnt leave because they had

the laundry room, the dryer, was broken, and we could not do laundry

sheets on our pull out couch laundry all over the hallway floor the carpet and pool had a run down

plenty for the kids to do!

water park for the kids.

tried to use onsite laundry but someone used and didn't return to empty out their clothing

breakfast was good, the pool was good

anyway, they do exist, so of indoor pool and fitness center are important to you, this could be a good choice

the parking situation was also well accommodating

room was clean, nice breakfast options, and front desk was attentive.

pool was amazingly warm

great staff. great ammenties. love the pool and hot tub

it was a great place for what i needed. i really enjoyed the breakfast.

but i did not have the fireplace as stated in my reservation

location!! wonderful accommodating staff! decent pool-breakfast daily - daily housekeeping!

the pool was amazing!!!!

have stayed in room 123 with my wife and three kids

the kids were well behaved, but there was a lot of noise until midnight

the wifi is reliable.

friendly and helpful staff. nice pool area. great breakfast buffet.

had a laundry room on site and it was very peaceful and very clean got a lot of good channels and they're

laundry machines were out of order

there were toenail clippings on the stairs to the laundry room

laundry machines out of order. didn't seem as if there was an intent to fix.

that the laundry was.out of order.

we had a simple problem with wifi.

wish there was a pool or hot tub

no pool. there was one listed.

listing stated it had a pool

nice facility with beautiful rooms, a lounge, bar, pool tables, and lovely outdoor seating area

access to des moines big pool, a little bit deeper (5 ft instead of 4 9 ) comfortable king bed good breakfast

the fact that breakfast is not included in the stay it is 9.95 per person that's a bit much

we stayed in a poolside room and were very happy with how quiet it was even when there were children in the

spacious room,amazing bathroom with walk in shower, nice pool, spa and fitness area.

breakfast was very good in a delightful space with staff that were very good at their job.

wonderful kitchen, nice facility, perfect location for our stay

hotel and great facilities, including full kitchen, nice gym and pool, very nice staff and pet friendly

the breakfast was outstanding. lots of choices and quite expansive menu.

hotel and great facilities, including full kitchen, nice gym and pool, very nice staff and pet friendly

breakfast was good, coffee is good

the pillows were horrible and there was a bar advertised, but we did not find it.

great fitness center,pool, hot tum

awesome pool and family friendly.

best heated pool and hot spa! everything was clean. large rooms. great location!

pool and hot tub were a bonus for kids

i have heard that some people put their dirty laundry in drawers

and it was noisy because it was close to the hotel facilities (maybe the electrical room, laundry, or pool pumps

they are very pet friendly with only a $25 fee per dog

parking was okay, not too bad

the proximity to a lot of things to do. the grandkids loved the pool.

side doors would not latch to lock nor did the laundry room door read

also pet friendly

the wifi had bad reception. my waffle came out bad because the batter was not mixed well.

pet freindly

gym was inside the pool area and not 24 hours.

free continental breakfast, free parking. easy check-in. shower supplies were also included.

skimpy breakfast.

room breakfast selection quiet convenient parking friendly front desk close to nearby

they claim a pet friendly hotel but when we arrived after a long travel day they told us they didn't take cats

i believe they have a floor where if you have a pet you must stay

laundry

pool - but hot tub was not working right

i did use the pool and hot tub wich were wonderful

breakfast was nice with a wide variety of food

parking with a trailer was challenging.

easy to get to, quiet, laundry facilities, clean, friendly staff

the plumbing noises. our room was not that far from the laundry room.

also fairly nice breakfast

free breakfast was nice as well as being pet friendly with no additional charge

that is pet friendly.

the guest laundry facilities were dirty and really old and beat up.

high fee for having a pet. kids make more of a mess than my pet.

had a great stay and the grandsons loved the pool

called for room service last night and no staff available to bring the food to my room

high fee for having a pet. kids make more of a mess than my pet.

staff were amazing '', when the guest laundry machines were not working they allowed me to use the hotel laundry

good breakfast, comfortable common areas

it was good for the kids but quite out of shape for most adults

need to get a pool

no coffee in room, no kleenex in room, no pool for that amount of $$$, pillows were hard, no fan in bathroom

friendly staff, clean guest laundry center

nomicrowave, room was right next to maid laundry room, was very loud and heard doors slamming

the laundry room that is on site, dryer doesn't work very well

i called the front desk to ask about laundry facilities

gave me a non-smoking room at my request

clean, comfy bed, the best pillows, soft towels, ac, fridge, microwave, large room, laundry

the room above us was either a laundry room or a office because there was noise all day and night

also the breakfast area it's pretty simple but they do need you with a complimentary breakfast

nice and clean and pet friendly.

no parking spots

rooms are large and having a kitchenette was a plus

bigger pool...

full kitchen and plenty of dishes with silverware

having a full-sized fridge and a functional kitchen with plates, silverware, etc

the kitchen was a dream - a small full-sized fridge, dishes, a dishwasher, sink and cupboards

laundry needs updated

also laundry facilities were out of order - i was hoping to wash clothes after a long road trip

guest laundry

very bad very bad wifi breakfast was good personal at front desk non attentive

they charged me multiple times for the pet fee and when i called, the guy said he d look into it and never

when i asked for sheets for it,the desk clerk said he couldn't get into the laundry room to get any

truth on website you showed nice pictures we got there different story pool dirty no breakfast no laundry place

the laundry machines didnt even work properly

laundry machine was broken staff was at other property most of the time asked for a late checkout,

roomy rooms, laundry available

it was dirty, the pool was dirty and closed, the fitness center was broken and closed, the laundry was broken,

then the guest laundry was not available for customers any more

no gym, laundry or pool

no gym, laundry or pool

if you are looking for a place to sleep that has free parking and free good breakfast i would choose this place

i love the included laundry room

location of our room was very convenient to access from parking, lobby and pool

spacious, well furnished, quality furniture, excellent breakfast and evening social, plenty parking on site,

the breakfast was ok and you could hear neighbors sometimes.

breakfast could have had scrambled eggs everyday and some fresh fruit

they now have their pool, workout center, and laundry 24/7 which is nice

staff super friendly, breakfast was outstanding, laundry was free, room was clean and bed was comfortable, good

i liked the staff including the front desk clerks to the cleaning ladies and also the kitchen staff

also, 24 hr pool/spa area, what

the pool was open 24/7 and the breakfast was a huge buffet and everything was really good.

small rooms, pet fee is outrageous

parking was easy

just an overnight stay so no pool use but it did look like fun

nice king bed and great room :-) nice parking lot with lots of places to park

comfortable, indoor pool a, hot tub,and included breakfast

no amenities outside of a kitchen that wasn't needed for a short stay

i booked for a non-smoking, and the lady i finally got ahold of over the phone while standing at the property

he found the bed perfect. loved the full kitchen and the staff was very friendly.

there are smoking rooms and a kitchen, which is very handy. and they allow pets.

was never told i was being put on a smoking floor

reaction and there was no one to tell this to when we checked out, i think it might have been the laundry

they didn t have breakfast because of covid p

very well light parking lot

was a gas station and some fast food restaurants that you could walk across the parking lot to get to

staff was friendly, place was clean & breakfast was good

buffet breakfast was cold. this was the second and final time we try the buffet breakfast here.

we didn t have to have to go out to eat and drink. their bar and chef did it all!!

indoor pool was very nice for the kids. large size and plenty of places to sit.

the bar staff were very nice

breakfast!

staff members who were responsible for the laundry started talking extremely loudly with each other at 5:30 am

not clean in hallways and floors and dirty sox laying on floor of entry to laundry room

laundry facilities - the vending machines ran out of detergent and its been two days now without

noisy. out room was next to laundry facilities.

the laundry facilities and the vending machines were convenient

running out of breakfast. what are the genius perks?

the hot breakfast was also an added bonus

like that this hotel has ample free parking, it's pet friendly, has a hot tub and pool with generous hours and

the fact that there was about 20 high school kids having a all out party in the hallways and and the pool area

no a/c in gym

needed a laundry room

weekday breakfast attendant breakfast hotel employee was outstanding, with his service and hard work making

pool, snacks

rooms were exceedingly clean and new, including lobby, breakfast and pool area

and thank you very much to alissa for the early check in so we could get ready for a wedding nearby very much

laundry, free. room excellent. staff excellent, hotel employee is awesome.

laundry facilities weren t very consumer friendly

most laundry machines were out of order

kitchenette had cooking aupplies and dinnerware. no cost for laundry. it was quiet.

loved my room and the laundry room was useful to clean my clothes as well outside there was a tree that had

my sister liked the free laundry

the laundry is closed

they were very polite and helpful. the shuttle was so nice to have available

location and shuttle service

parking is weird.

price is great. pet friendly.

chose a hotel with a pool for my kids but it was too cold to swim

online said donuts and pastries but there wasn't any of that so my kids were disappointed

nice, new place that s pet friendly.

we always look for a pet friendly place.

no laundry facility

no guest laundry available

parking situation with big vehicles why did they need to take up 7 parking spots and the billboard

hotel, staff is very friendly, breakfast was well maintained and lots to choose from

very slippery tiles at the pool

parking lot was full of trash and cigarettes

room was clean and comfortable. liked having a full kitchen in the room.

kitchenette and full fridge.

limited parking

2 rolls of bath tissue in place, kitchenette (with full size fridge, ice maker, soap, towels), pet friendly,

great staff, nice pool

paying for the breakfast

we loved the breakfast and pool

fitness room and pool- very nice and might i say 'clean'

it was advertised as having a bar and it has been closed up for a while

she was taking care of everything, including hotel laundry as well as helping customers

and the second morning, they did not serve eggs for breakfast

the breakfast area was well maintained during the time breakfast was available

we didn't need the pool or anything, but if our kids were little and with us it would have been even more

the temp of the pool needs turned up some

no bartender, bar wasn't open

no biscuits and gravy for breakfast.

only weakness i would comment on is the breakfast

breakfast was kind of low budget no bacon no biscuits and gravy

staff were all incredibly nice our entire stay, the rooms were spacious and clean, and the breakfast was pretty

did provide a paper stating that breakfast to go bags would be offered but those were just hotel laundry bags

good customer service. quiet place. guest laundry.

items in pool area all rusted

the room was awesome. breakfast was great and staff was very friendly.

location and wifi

the laundry wasn't working while we stayed.

wifi didn't work

we had a coupon for a limited breakfast which was okay

wifi code didn't work

cool bar and lounge and nice pool.

the rooms were larger than i expected and i really had no idea we were going to have a kitchen and full

breakfast was exceptional

very good choice for breakfast.

parking lot not clear after snow

very nice hotel, nice room and pool. friendly staff.

1.location 2. friendly staff 3. laundry facility 4. safe 5. no pets allowed

no room service or cleaning for 3 days

breakfast = plenty of choices and in good condition

i was a little confused as to where the entrance to the hotel was and turned into the wrong parking lot

room was comfortable, breakfast was generous and staff was friendly and accommodating.

liked that we could do laundry onsite, that was a bonus

laundry needs updated

reception smells a smoking noise in the night behind the room, in the parking

room was a long distance from parking area

i try to book another hotel but city where sold out because of gymnastics competition & the 4th of july events

didn t like the fact that they didn t have a place to do laundry

good parking, very clean

pool and gym area was the only place they seem to have not updated

was one of the best pet friendly hotels i have stayed at

only reason we stayed after a gymnastics competition was to let the girls swim and hang out in the pool

when we went to bed, there was an impromptu baseball game being held in the parking lot behind the hotel

breakfast is available but not continental. pool/hot tub are both quite small.

the pool was pretty small but served its purpose for the kids just using it a couple of times.

were dirty, tile flooring by elevator constantly wet from pool goers, shower had little water pressure, toilet

also i enjoyed the pool and whirlpool

the property was very clean, pet friendly, and the staff was very nice.

a little more parking area.

clean & well kept. good breakfast. friendly & helpful staff.

comfortable beds with excellent wifi and decent hot breakfast

breakfast was amazing

r 2 people for 2 nights), requested more and they told us they were out and had to wait for laundry collection

my husband found the bar downstairs closed at midnight which he thought was odd

is we were not aware there was state wrestling going on so our little get away without the kids did not go as

hotel had an airport shuttle, which i love, and the hotel is connected to the convention center

pool hours

room service for the 5 days i was there

we loved the pool but wished there was a hot tub as well.

pool was a little too cold, plus i thought there was a hot tub, but that was a little disappointing

room was right off the elevator, which got pretty loud at bar close on friday night

pool too cold to use

beautiful property. huge rooms; we had a fireplace spa tub, and 50 in flat screen.

also liked the hotel bar

you don't like clean rooms, top quality beds, unique atmosphere, excellent fitness facility with spa, amazing

bar was charming and the bartender made great drinks

also, only one mirror in bathroom, really need second in room or over bar area

wine/coffee bar downstairs was out of service for any type of espresso drink, so that was disappointing

parking garage to hotel (skyways and elevators were out of order at the hotel) and complimentary wifi (had to

no free coffee set up for the morning, no room service, i am disabled and could not go down to eat at the

restoration was beautiful, employees all very friendly, coffee bar was added bonus

wish the coffee bar had breakfast sandwiches but thats a suggestion not a complaint

rooms, lobby, and bar made us feel like we were in a very high class hotel

beautiful, clean, great staff, great bar & dinner.

room was very nice, room service was prompt, and hotel restaurant was amazing

location, pet friendly, bed

nice bar to have a few drinks and mingle and an in-room mini bar and snacks

the 5 floor is under a bar ( the republic- west side) and insulation is very poor

breakfast buffet was canceled without notice due to low occupancy.

the breakfast was high in price for basic items

great location modern hotel staff great roof top bar excellent

my only issue was upon returning to my room late at night from the bar upstairs there was a cockroach crawling

then they sent me to an already occupied room where garbage & dirty laundry sat in the hallway til about 8, p

food ,shuttle service , and pool!

kids running around the floor like it was a race track at midnight

was clean a convenient location, the kids loved that the pool was open late and the hot breakfast and complementary

food ,shuttle service , and pool!

laundry, breakfast, location

clean, free laundry

loved the on-site laundry too and the parking garage

the laundry service being free with very nice new machines was an unexpected delight!

nice laundry facility

room was above the facility laundry service and there was a washing machine that was out of balance enough to

the heated pool was also nice for my grandchildren and they had a blast

wonderful, clean rooms and terrific location. plenty of parking. staff was extremely helpful.

reasonable price, cleanliness, free breakfast

good parking lot

laundry room with detergent dispenser (pay with quarters)

there was a guest laundry room which was very convenient, and the breakfast was great

size of the room and the shuttle bus was nice to take

staff was extremely friendly, the breakfast was very good, and the free shuttle service exceeded my expectations

the shuttle is very convenient, and the breakfast was very good

sheets had a strong smell of laundry detergent.

3 pillows on the bed instead of 4 and a group of children being loud and rude in the pool and had no adult

my kids were unable to swim because they wouldn t allow them in the pool and kept splashing them

the pool area is clean and has a smaller pool for smaller children

very kid friendly. a nice pool area for our littles and bigger kids

the hotel was pleasant and we enjoyed the breakfast

kids weren't to impressed with the breakfast

i loved the fact that the room had a bed tray. my kids thought it was amazing.

the pool was out of order a majority of the stay.

kids weren't to impressed with the breakfast

breakfast, free parking, guest laundry, bar, free wifi, room darkening shades, couch in room, noon checkout

the parking pad was slick and slippery with the snow.

the gym was nice and i observed several people working out there

not enough utensils at breakfast. no clean forks, i ate eggs with a spoon but they were good.

no parking places almost entire time we were there

pillows not the best. pool room is super loud

the breakfast bar close down a little to soon :-)

efficient staff, front desk and housekeeping. great pool.

was freezing cold (kids and i couldn t swim for longer than 10 minutes because it was so cold), and the jacuzzi

more breakfast items yum

the business center, laundry room and fitness area were all conveniently located on 1st floor

i loved the breakfast

the breakfast the next morning was excellent

always appreciate a 24 hour gym and that there were a couple more pieces of equipment beyond treadmills and free

the wifi wasn't great.

laundry/bedding was left on the floor in the hallway near our room from the time we checked in

modern upscale vibe, great open spaces for interacting with others. breakfast is unusual.

healthy breakfast with lots of options, wii for the kids, nice sitting areas, love the rooms and decor, full

the charge for our pet was high.

loved the saltwater pool & hot tub

with younger kids a tub would've been better

location and breakfast were deciding factors for my stay.

i really enjoyed the spa and pool.

the rooms were clean, breakfast was good, and the pool was nice to go swimming

although we did not use, the full kitchen in the suite is great addition

nice new machines in guest laundry

i did not use the pool or the exercise room personally but was extremely grateful for the laundry facilities

the bed was comfortable. pet friendly!

the pool has alot of clorine so kids complained of eyes all night but it was still fun

good breakfast, nice comfortable rooms, very clean!

when we asked to exchange a $10 for a roll of quarters for the laundry the front desk let us know it was an

didnt have cups or laundry bag

had to stay up late to do laundry

property had plenty of parking, staff was really good, pools and hot tub clean.

pool, hot tub and the room

pool wasn't cleaned up from the night before, an overflow of old towels, no clean ones available,

the pool was ice cold

staff, no room service, no one licks the phone

wouldn't work at all, couldn't set a wake-up call, couldn't order room service or get info from the concierge

robes in the room and the pool area was functional and bright

kids running up& down the halls,knocking on doors

pool was kind of small, the wi fi was terrible and there was kids running around everywhere, also for how much

location, close to everything, the bistro was available to us, the room has youtube which my kids were excited

parking lot is in rough shape, lots of broken pavement and potholes

clean modern rooms with friendly staff and with amenities such as a bistro lounge and indoor pool

was a group of kids staying there for a baseball tournament and were not at all considerate of the other guests

breakfast is great

parking was close and easy. the front desk ladies checking in and out were very nice.

- wifi worked well enough

was a group of kids staying there for a baseball tournament and were not at all considerate of the other guests

the breakfast was nice in concept, the eggs and ham were cold

good location, the room was spacious and clean. the pool was nice, but small.

no place for pet waste air conditioner not working loud outside sitting area very dirty

enjoyed the pool and hot tub

wifi and front desk attendant

great location for the venue across the parking lot

had fun playing pool in the

the pool and gym were closed without any explanation posted

felt like getting in and out of the parking lot was a little bit confusing

cold pool

addition to the clean room and comfortable bed, they had free laundry for the guests

the laundry room was not kept as clean as it should have been.

super clean with free laundry room!

complementary use of the laundry

there were small pet hairs all over the pillows and bedding

excellent location good breakfast free laundry. great staff

well laid out, easy in and out from the highway, quiet, comfortable beds, nice breakfast too

breakfast was excellent with many choices.

large and comfortable with seating and kitchen

ample parking for my subaru and the little camper i was towing

no guest laundry. no fan in the bathroom.

no indoor pool. i would have liked to swim during my stay, but the outdoor pool was closed.

complimentary airport shuttle is a great bonus

nice breakfast ready early so we could eat by 6:00 a

just mark the two bathrooms on first floor near pool as 'unisex' or something

sounded like i might be near laundry room

able to do laundry and streetch our belongings out in comfortable large room

people were camped out in the hallway waiting for their laundry

the indoor pool is cozy and warm with pool towels provided

airport shuttle on very snowy morning was awesome

a large laundry was very handy too

this place is clean and has a laundry, which is convenient. the beds were also very comfortable!

nice staff! laundry facilities!

pool with warm water, jacuzzi and sauna, large fitness room and guests laundry, very good breakfast with scrambled

wifi worked well, breakfast was quite good, and coin laundry was perfectly located and not expensive at all

location was fine, the kids loved the pool

it was clean, very friendly helpful staff, great continental breakfast

plus the pool was closed for renovations and i planned on taking the kids swimming for a birthday celebration

they were great i also loved the shuttle to the airport

was very quiet, and the shuttle to the airport was just what we needed at an affordable price

there s no workout room there s no laundry facilities

bed had old laundry underneath the right side

hot tub didn t work, no laundry facilities

breakfast was outstanding

the breakfast was delicious