i love the included laundry room

parking was difficult when coming back late at night

the breakfast was ok and you could hear neighbors sometimes.

breakfast should have been more of a buffet style due to pricing of stay.

very nice common areas, clean, friendly staff, good breakfast.

the pet rooms are on the third floor in an inconvenient spot. they don t take cats fyi.

cans when i walk the dog closer to where the dog is and not the front lobby i wouldn't mind if breakfast was a

ample parking spots right near the entrance

clean, easy access, great breakfast

clean & good breakfast

no guest laundry available

no laundry facility

pet fee. use to be laquinta didn t charge for pets.

really clean and pleasant. i loved the breakfast area.

good breakfast with some options

we loved the breakfast and pool

paying for the breakfast

very clean. good bed plenty of parking

lack of room service

breakfast was very good

the staff the rooms the coffee the food the wifi

i like the cleanliness, pet policy and kitchen

i like the cleanliness, pet policy and kitchen

comfy beds and full kitchen

parking was very close to our room

she was taking care of everything, including hotel laundry as well as helping customers

clean. beautiful view out of our window of a small pond. comfortable. breakfast was great.

breakfast selection was good

the breakfast area was well maintained during the time breakfast was available

we didn't need the pool or anything, but if our kids were little and with us it would have been even more

very nice hotel, nice room and pool. friendly staff.

breakfast was really great lots of variety

pool was very cold and no hot tub very disappointed about hot tub and pool

the little kitchen was stocked with enough *kitchen utensils* to make meal prep easy

the pool was down the whole time. also the beds could of been little more comfortable

good customer service. quiet place. guest laundry.

did provide a paper stating that breakfast to go bags would be offered but those were just hotel laundry bags

the pool was very busy/ noisy

items in pool area all rusted

great breakfast and super friendly staff

also i enjoyed the pool and whirlpool

the pool was closed one day. always had to ask for towels and breakfast you pay for.

whole reason i booked here is because i was traveling with two kids and told that they had a pancake machine

the pool was filthy needs a good scrub down . walls in our room were very uncleanly

when we went to bed, there was an impromptu baseball game being held in the parking lot behind the hotel

the breakfast was outstanding. lots of choices and quite expansive menu.

hotel and great facilities, including full kitchen, nice gym and pool, very nice staff and pet friendly

our loft-style room was super cozy and loved that it came with a full kitchen

breakfast was great

hotel and great facilities, including full kitchen, nice gym and pool, very nice staff and pet friendly

1.location 2. friendly staff 3. laundry facility 4. safe 5. no pets allowed

a little difficult to find the right way to get into the parking lot.

it was freezing in there then my kids after leaving the pool thier eyes were very irritated they were up most

no room service or cleaning for 3 days

breakfast staff was exceptionally attentive and super friendly. made us all feel very welcome.

the laundry wasn't working while we stayed.

the way breakfast was provided.

the fitness room was closed

the restaurant and the bar was excellent the staff were great around the clock

noisy pool but kids were having fun so i really didn't mind

laundry needs updated

liked that we could do laundry onsite, that was a bonus

convenient pet friendly

hotel parking was good

i try to book another hotel but city where sold out because of gymnastics competition & the 4th of july events

it was clean, the customer service was awesome and the breakfast was fabulous

rooms, pet friendly, great mexican restaurant across the parking lot.

parking.

my husband had to use the one downstairs in the hallway outside the pool since it was higher

clean, very nice breakfast, plenty of parking for my big rig.

needed a laundry room

breakfast options were still great considering the pandemic

great king room set-up with pull out bed and the pool area was nice for the kids.

was quiet and plenty of parking

realize there was hot breakfast, but you have to request it

room has a kitchenette.

worst part was this hotel has kitchenettes but no pots, pans, etc

the entrances/exits/parking lot felt secure with adequate lighting at night and key card access

was never told i was being put on a smoking floor

i made the reservation they were listed as pet friendly on your site, that was on the friday morning of the day

clean, comfy bed, the best pillows, soft towels, ac, fridge, microwave, large room, laundry

the room above us was either a laundry room or a office because there was noise all day and night

the breakfast was outstanding

more parking in the back.

breakfast was fine, location worked for us!

the laundry room that is on site, dryer doesn't work very well

nomicrowave, room was right next to maid laundry room, was very loud and heard doors slamming

i called the front desk to ask about laundry facilities

friendly staff, clean guest laundry center

there was very limited parking and there was alot of staff taking

guest laundry

also laundry facilities were out of order - i was hoping to wash clothes after a long road trip

laundry needs updated

they also have a gym and a swimming pool

that the pool closed to early for my daughter

when i asked for sheets for it,the desk clerk said he couldn't get into the laundry room to get any

roomy rooms, laundry available

truth on website you showed nice pictures we got there different story pool dirty no breakfast no laundry place

was no breakfast or laundry police were a resting people left and right it was noisy pool was

the laundry machines didnt even work properly

it was dirty, the pool was dirty and closed, the fitness center was broken and closed, the laundry was broken,

then the guest laundry was not available for customers any more

no gym, laundry or pool

my kids were very upset that the pool doesn t open until 10, and check out is 11.

parking was not so good

please consider putting kids on 1 first floor

breakfast, pool and fitness area were real nice and clean

the pool was not complete so would have had to go to a different hotel if i was wanting to swim.

nice breakfast and clean pool and hot tub area

they have a really nice large gym

i got this room because they were pet friendly

head window barely closed nasty chunky pillows room wasn t as pictured on booking flooding in kitchen area

other guests fighting and drinking in the parking lot

they had small kitchen appliances and microwave, fridge.

i couldn't get the wifi to work at all in my room either

dirty laundry in the hall from friday to sunday laying in the floor

desk lady was very nice and also pedro the laundry guy

the laundry area was out of order

it had an indoor swimming pool and laundry.

bags of garbage all over, room not cleaned our entire stay, had to go get my own towels from the laundry room

in conclusion, my kids/grandkids moved to iowa a few years back and i've finally found my go to hotel

excellent breakfast, enough options to get your day started

the pool: it bears repeating

we had a party of 14, kids and adults in 3 separate rooms and none of us could stomach the smell to enjoy the

kids loved the pool

within walking distance; friendly staff, mini breakfast bar, indoor heated pool, and guest laundry room

lots of good choices within walking distance, indoor heated pool, mini breakfast bar and guest laundry

it is located near prairie meadows casino.

as there was a casino right across the street with a great buffet

fact that they still have breakfast is awesome

location. they have kitchen quiet laundry room

about the property was great, they even had a clean laundry facility

no free breakfast in am, but did have a kitchenette...

didn't have breakfast and had nothing to do with covid got told since the offer full kitchen they don't serve

well maintained and lighted parking

large of a pet deposit

the pool was nice

said pet friendly is already paid to book and after 8 hour drive wasn't in the mood to dispute or move

and the lady who kept getting things ready in the continental breakfast, making sure there was enough

parking was limited.

how it was nice & quite. & the free guest laundry.

the staff was very helpful and i love that the laundry machines are free

hotel free laundry in updates machines daily breakfast staff everyone is so nice rooms are large with sitting

staff were all very helpful and friendly and they even had guest laundry, included in the price of the room

complimentary guest self serve laundry! the rooms were nice and comfy beds.

continental breakfast had a nice variety to choose from.

our kids also enjoyed the indoor pool

had 6 kids with us and the pool was closed

there was a semi parked in the lot taking up majority of the available parking.

apparently, the u turn prompts were due to the meridian (so no left turn into the parking lot)

hotel staff not very friendly, checked me in no directions for wifi or places to eat

there wasn't a continental breakfast offered for the price that was paid for the room

breakfast was not included in our package so i don,t know how it was.

everything you needed was there the buffet was amazing for breakfast and dinner

) and had breakfast at the cafe the next day and our waitress was awesome

had a rather noisy hvac unit, and i thought we must be near the laundry as we could hear what sounded like a

the laundry staff was very helpful

laundry facilities are on premises and were a godsend after our grandson had an accident

meant to ask but forgot to do so - these were either very new or someone works some magic on the laundry

breakfast was great laundry did great on are clothes

tried to use onsite laundry but someone used and didn't return to empty out their clothing

the pool area was clean and the water was warm

breakfast biscuits and gravy was cold and not good

the parking situation was also well accommodating

but there s free wifi

they took my stuff to the laundry room and when wanting to check out i couldnt leave because they had

the laundry room, the dryer, was broken, and we could not do laundry

sheets on our pull out couch laundry all over the hallway floor the carpet and pool had a run down

breakfast was limited but the staff was friendly and helpful

the restaurant inside had great pizza and the tiki bar had great drinks

the handicap bar seemed broken too, but i didn't have a use for that anyhow

nice pool area for the kids to

arrival and she charged me again, completely ruin my trip, because that money was to go to my kids for school

rude staff hundreds of kids running halls at all hours being loud and when we told the desk they didnt

wifi won t work fridge inop. coffee maker inop.

there were toenail clippings on the stairs to the laundry room

laundry machines out of order. didn't seem as if there was an intent to fix.

laundry machines were out of order

had a laundry room on site and it was very peaceful and very clean got a lot of good channels and they're

that the laundry was.out of order.

price was good, i got good rest, the location was down the road from casino, adventureland, and food

helpful staff, cool clean place, good breakfast

of facility (room, common/breakfast area, fitness center) friendliness of staff, ease of

expected outdoor parking.

the pool temperature (according to my grandchildren) was fine but the room was unbearable

luck they weren't my kids

it was clean and they put us on the first floor right by the pool

of room was $50 higher than hampton inn located across the parking lot

kids were running from the pool area until 1130pm were a very noise hard time getting to sleep next

the breakfast was great, the pool was functional and clean, the extended hours were nice also.

staff were amazing '', when the guest laundry machines were not working they allowed me to use the hotel laundry

very clean small hotel along side a beautiful golf course and residential neighborhoods.

easy parking, big lobby clean rooms

the golf course view was beautiful and polk city is such a cute little town

with little kids to be out of essential milk and the rest

the laundry is closed

my sister liked the free laundry

nice friendly girls in the lounge and breakfast staff very nice.

there are no signs up to show your way to the gym or pool

parking is weird.

didn t like the fact that they didn t have a place to do laundry

staff, good breakfast, pleasant decor, fast wifi, bed and pillows were excellent

was pet hair in the room and we have severe allergies and our stay was unbearable to the point of

don't know if hotel was fully booked, but parking lot was

parking

and the bathroom had spots that weren't cleaned very good with lots of hair and no laundry bag or water cups

property was nice but not being up kept the laundry did not work the pillow smelled of urine and the housekeeper

parking can be a little tight for a full size pick up

this time we had booked a room with a fireplace specifically, and it didn t work

we wished there were rental movies available for kids, not just what was on tv

the only thing thatvwas disappointing was the pool was cold and we were unable to utilize it.

location was very good for us getting around town, the suite was very comfortable, kitchen had all we needed

good wifi

little hard to find the entrance to the hotel parking is in the back.

pool was a little cold getting in but got used to it pretty quick

staff were all incredibly nice our entire stay, the rooms were spacious and clean, and the breakfast was pretty

breakfast could be served longer it lasts until 9:00, 9:30 on the weekends.

only weakness i would comment on is the breakfast

location free wifi free parking

breakfast was kind of low budget no bacon no biscuits and gravy

my only issue was upon returning to my room late at night from the bar upstairs there was a cockroach crawling

the breakfast is not great and over priced.

my kids and i thought the elevator wasn't working

great location modern hotel staff great roof top bar excellent

the rooms are clean. the gym was good and i loved the restaurant upstairs.

r 2 people for 2 nights), requested more and they told us they were out and had to wait for laundry collection

s right next door to the convention center, so there were a lot of big groups and kids running through the

pool was nice , fitness center was nice, staff was friendly

the room service did not clean our room.

it took like over an hour for an order of kids sliders and chips & salsa

laundry room very dirty...

clean, quiet and relaxing. kids loved the pool.

price it would've been nice/helpful to have a complimentary breakfast- especially traveling with kids

pool, spa, and sauna

staff were very nice, and the stay was very comfortable and most of all pet friendly

free laundry services and location is ideal for downtown nightlife.

laundry, breakfast, location

clean, friendly, nice breakfast space plus free laundry facility

clean, free laundry

loved the on-site laundry too and the parking garage

then they sent me to an already occupied room where garbage & dirty laundry sat in the hallway til about 8, p

an awesome pool for the kids to swim in

the kitchenette sink had black slimy gunk come out when we turned it on

the breakfast was

great front desk service and breakfast and evening social are top notch!

no atm. had to go find somewhere to get cash to use laundry.

laundry downstairs

this place is next to restaurants, has laundry facilities, and allows

thing very quiet, comfortable, shower was great, breakfast had a variety

was great, saturday was very very overcrowded couldn't find a parking spot in hotel parking lot , pool and hot

the bar was very nice. the valet guys were great

we loved using the pool

i know, lots of high school kids in town

pool too cold to use

pool/fitness area

was equipped with a full kitchenette

there were no dishes or silverware to actually make use of the kitchenette

the people in the parking lot and those staying there are the sketchiest people i ve ever seen

room were put in is a non smoking room but for some reason it still smelt like smoke

i thought i booked a double queen bed smoking room. not a kitchenette with 1 full size bed.

was a sewage smell in the hallways, they said something about when doing laundry it smells like that but it'll

the kids loved the pool

the kids loved the pool

you can see part of the beautiful sunsets from the parking

my granddaughter and niece really enjoyed the pool

location, new, great breakfast, suites,

breakfast however there was a little delay when steam plates were emptied and getting fresh food

loved the continental breakfast and pool

pool was out of order, parking lot was icy

not enough parking

s owned by eastern indians and they were stingy with towels and we had to the laundry room ourselves if we

the front desk guy is doing laundry and seems annoyed that you have a question that could have been avoided

room was good size and very clean. coin laundry onsite.

pet friendly, good price, nice accommodation kind staffers overall pleased

very clean room, safe location, great wifi, air conditioning and near shopping/restaurant

bar was nice & had good drinks

beautiful property. huge rooms; we had a fireplace spa tub, and 50 in flat screen.

the bar was closed the evening of our stay.

bar was charming and the bartender made great drinks

awesome place to stay! rooms are beautiful and bar is great!

the business center, laundry room and fitness area were all conveniently located on 1st floor

tub was not very hot and jets didnt work but the pool was great

loved the coffe in the lobby, and the pool and hot tub were very nice too

the kids enjoyed the pool area

breakfast was excellant

we also heard kids running around the building all hours of the night in our hallway upstairs in the stairs

very clean and comfortable rooms; nice breakfast; central downtown location.

nice size pool. nice size rooms. great location. good breakfast selection. covered parking.

cold pool area. glass shower.

was freezing cold (kids and i couldn’t swim for longer than 10 minutes because it was so cold), and the jacuzzi

come back next time i'm in des moines for work, beautiful room, great restaurant and good gym

love the interior, great gym for a quick workout, yummy breakfast, and super sweet staff.

room service food via box lunch style in a paper bag

the coffee bar was astounding, flavorful and a warm welcoming experience

staff, excellent food and decor very pet friendly and excellent service

we wish there was a gym and that breakfast was included!

kitchen not located in breakfast area which delayed fulfilling request made for additional items

the bed! the room service breakfast. the quiet heating/cooling/fan.

lots of other places to work throughout the hotel in that meantime and good wifi range

restoration was beautiful, employees all very friendly, coffee bar was added bonus

dirty rooms nasty showers no soap laundry machine didnt wash pool was empty hot tub was empty sheets were not

pool was great, they had onsite laundry

handicapped room located on main floor parking access

breakfast could have had more fruit.

nice room, spacious and clean, breakfast was nice

laundry room with detergent dispenser (pay with quarters)

there was a guest laundry room which was very convenient, and the breakfast was great

the room was very clean and comfortable and there was tons of parking

size of the room and the shuttle bus was nice to take

we loved that this hotel is pet friendly

no breakfast because of covid i look forward to the options you offer.

she then explained where my room was located, told me about breakfast, the indoor swimming pool hours, and

the grandkids loved the big heated pool. it was a great break from the cold iowa winters

the breakfast was great, hot and plenty of choices

had the spa room and as a person with limited mobility had problem getting out of the tub, need more

we didn't care for having to pay 9.99 for breakfast so we went elsewhere.

spacious room,amazing bathroom with walk in shower, nice pool, spa and fitness area.

that you pay the amount for the rooms that you do and you still have to pay 995 per person for breakfast and 5

friendly airport shuttle service, very clean room, nice and fancy facilities, nice restaurant and breakfast,

everything. the room the location the staff the pool. overall wonderful. can't wait to return

clean - friendly staff- location- good breakfast-

there was also a fully equipped gym, as well as a very good breakfast

clean - great value. very nice bar and restaurant. excellent fitness room.

when hotel is full so is the parking lot.

we loved everything about the hotel. free parking free breakfast. and over all very clean.

pool and hot tub were nice

pool was fun, the room was comfortable and clean, the grab and go breakfast was wonderful and

pool and hot tub were a bonus for kids

grab bar in the tub was unattached at the bottom

there were no guests in the pool.

and it was noisy because it was close to the hotel facilities (maybe the electrical room, laundry, or pool pumps

i have heard that some people put their dirty laundry in drawers

lodge is our favorite lodging option when travelling with our pets through the dsm area

lovely decor, friendly staff, wonderful breakfast, and pet friendly

it has ample parking, and it's easy to get our pups out for potties and walks

easy to find, plenty of parking

rooms were clean and room service was there to offer cleaning services if needed

location, pet friendly,

location and parking were nice and we were close to gas station and fast food restaurant

clean, nice neighborhood, room was huge, staff very good and breakfast was hot and yummy

the guest laundry facilities were dirty and really old and beat up.

the pool was closed

no tv channel guide no paperwork about bar or services in the room

i had was that on saturday night of my stay,which was my last night, there were a bunch of little kids running

noisey, had to call to get the too made up at 4:00pm. kids running, adults shouting.

no guest laundry. no fan in the bathroom.

cards don't work, beds aren't very comfortable, rooms are very small, had trouble connecting to wifi, weird

close proximity to airport with shuttle service. very clean and excellent friendly staff.

breakfast was not very good.

heard traffic and snow plows in parking lot all night long

sounded like i might be near laundry room

able to do laundry and streetch our belongings out in comfortable large room

people were camped out in the hallway waiting for their laundry

the gym equipment was nice.

bagged breakfast

side doors would not latch to lock nor did the laundry room door read

great parking area which was well lit and safe

tub in room the faucet would just pull off room service tried walking in room at 9am checkout time is 11

wifi was very poor

the breakfast was great as well

very friendly staff and management convenient location free shuttle to and from airport

there were springs sticking out of the spa tub jets, seamen on the foot rest, and pieces of what appeared to

they were great i also loved the shuttle to the airport

staff was very nice and informative to tell us about the breakfast times and menu

was a giant fist/golf size hole in my bathtub and i was afraid that me taking a shower would damage something

laundry

parking lot was a bit slick from the snow.

staff, fitness center, pool, and breakfast

parking wasn't good

the staff were very friendly and accommodating. the pool was warm and the rooms were very clean!

the plumbing noises. our room was not that far from the laundry room.

easy to get to, quiet, laundry facilities, clean, friendly staff

the facilities are lovely: pool and jacuzzi, outdoor sitting area- all inviting

no charge for pets

the buffet breakfast had a nice selection to choose from. dining areas were nice also.

bed had old laundry underneath the right side

there s no workout room there s no laundry facilities

hot tub didn t work, no laundry facilities

ease of shuttle to airport

wifi in the room was not working.

you come in a door (with a rat trap just outside) to walk into the laundry room

a dozen plus screaming kids in swimming pool for hours made it hard to get to sleep early for our 4 am wake up

not charging for extended parking

no room service no food no restaurant. should be half price.

clean, very nice, pool, hot tub. nice sheets, bed, room.

filthy laundry room

i asked housekeeping for extra towels and was told i had to go by the laundry room and get them myself

was wonderful to have free laundry services as

good parking. nice pool area

no restaurants or bar as they advertised, dirty

only bummer was that the laundry facility was out of order and we couldn't do our laundry

hotel has a shuttle for airport but we didn t know that so we paid for a cab

$50 to leave our car in the hotel parking lot for 3 days was excessive.

my plane got into des moines at 12 am so i missed the last shuttle to the hotel and had to pay for a taxi

wifi is shody at best

to the airport, we had an early morning flight, there was food and coffee ready at 4:00am and shuttle was on

only downside to this hotel was the pool and hot tub

the breakfast was really good and the two breakfast ladies were so friendly

the room also had a musty weird smell and that was before we went to the pool

the swimming pool was not the best.

the laundry facilities should be cheaper. (self laundry room)

she got towel for us and restocked them in the pool area

we did not use the airport but seemed only 5 minutes away with a shuttle in front ready to go

lots of parking space, per friendly

is an airport hotel with an airport shuttle but you can't leave your car there

they now have their pool, workout center, and laundry 24/7 which is nice

staff super friendly, breakfast was outstanding, laundry was free, room was clean and bed was comfortable, good

the kitchen employee blaring her 80s hair band at 0700 at breakfast. put ear buds in.

layout was very nice - kitchen amenities appreciated

i liked the staff including the front desk clerks to the cleaning ladies and also the kitchen staff

the breakfast and friendliness of the staff.

very nice breakfast options

we had to call down and get the wifi information as he gave us no information at check in

though we didn't use the pool or the gym, the areas were gorgeous and looked so inviting

free parking, free wifi, & free breakfast for reasonable price.

reaction and there was no one to tell this to when we checked out, i think it might have been the laundry

breakfast consists of cereal, sausage and eggs

the high school group of kids, probably about 50 were very rude while we were trying to get some breakfast

attached parking lot with taco john's and arbys

we were at the solheim cup so perfect location for des moines golf & country club