staff were amazing '', when the guest laundry machines were not working they allowed me to use the hotel laundry

were very few guests in the facility but that did not stop the desk from parking them directly on top of our

very clean small hotel along side a beautiful golf course and residential neighborhoods.

was no breakfast due to corona-virus concerns

the breakfast could be updated a little but it was fine for a quick grab and go!

virus of course stopped the usual breakfast fare, but the staff went well above and provided us with a decent

our loft-style room was super cozy and loved that it came with a full kitchen

breakfast was good, coffee is good

wonderful kitchen, nice facility, perfect location for our stay

wifi could have been easier to use, a bit more complicated than it needed to be for apple

the grandkids loved the big heated pool. it was a great break from the cold iowa winters

parking lot was overgrown with weeds

parking lot was small

breakfast was good and the beds were very comfortable

was no wifi at the front desk when i checked in so the clerk wrote down my card and license information

laundry needs updated

liked that we could do laundry onsite, that was a bonus

breakfast is not much to eat, no choice or varities, stairs was not cleaned.

wifi didn t work

reception smells a smoking noise in the night behind the room, in the parking

the room and bathroom were very clean. the breakfast had a lot of food options.

parking cold be closer, as the spots nearest the door were always taken by service trucks.

it was clean, nice, good breakfast, quiet, etc

rooms, pet friendly, great mexican restaurant across the parking lot.

good parking and the ability to be placed on the first floor .

the laundry wasn't working while we stayed.

there was an open bar of soap and a travel lotion but no other complementaries

pool was great

breakfast was amazing and our kids loved the pool

we needed an early check in on sunday- i dropped my husband off at the hotel and they took care of him and got

1.location 2. friendly staff 3. laundry facility 4. safe 5. no pets allowed

a little difficult to find the right way to get into the parking lot.

you got to the hotel by turning into the parking driveway for a storage facility

it was freezing in there then my kids after leaving the pool thier eyes were very irritated they were up most

breakfast staff was exceptionally attentive and super friendly. made us all feel very welcome.

i love the included laundry room

spacious, well furnished, quality furniture, excellent breakfast and evening social, plenty parking on site,

parking was hard to find, but it was a busy weekend with cyclone football

clean, spacious, well furnished, quality furniture, excellent breakfast and evening social, plenty parking on

parking was difficult when coming back late at night

property was nice but not being up kept the laundry did not work the pillow smelled of urine and the housekeeper

and the bathroom had spots that weren't cleaned very good with lots of hair and no laundry bag or water cups

i didn't eat breakfast. the bar made a good drink.

it has huge rooms, the swimming and spa area is always clean and so relaxing

we wished there were rental movies available for kids, not just what was on tv

the laundry staff was very helpful

laundry facilities are on premises and were a godsend after our grandson had an accident

had a rather noisy hvac unit, and i thought we must be near the laundry as we could hear what sounded like a

breakfast was great laundry did great on are clothes

meant to ask but forgot to do so - these were either very new or someone works some magic on the laundry

laundry room very dirty...

lots of kids running around in hallways without adult supervision

i have 2 kids and for them to say we had to leave and come back was rude

be aware this hotel accepts pets

nice staff, beautiful facility, lots of restaurants nearby, good parking, good value

no atm. had to go find somewhere to get cash to use laundry.

laundry downstairs

this place is next to restaurants, has laundry facilities, and allows

complete kitchen. great breakfast.

it worked for us- our kids are small and no one else signed up to swim and again -an effort to protect the

the laundry room, the dryer, was broken, and we could not do laundry

sheets on our pull out couch laundry all over the hallway floor the carpet and pool had a run down

they took my stuff to the laundry room and when wanting to check out i couldnt leave because they had

was nice for the kids

water park is perfect for kids of all ages and there’s something to do for everyone

tried to use onsite laundry but someone used and didn't return to empty out their clothing

the wifi for my ps5 didnt work. smelled like weed. the beds weren't soft they were very firm.

breakfast was amazing with verity

the parking situation was also well accommodating

for the continental breakfast, you need to add bacon or sausage

pool area was over come by older kids and men jumping in the pool and screaming , and not really watching out

rude staff hundreds of kids running halls at all hours being loud and when we told the desk they didnt

in our room the carpet was fraying, shower tile looked like it had been repaired badly, no exhaust fan at all

pool area was over come by older kids and men jumping in the pool and screaming , and not really watching out

they are renovating now- it did get a bit noisy and the pool area in in work

3rd floor rooms were supposed to be pet free

water all over floor from pool to elevator. slip hazard

room was very clean and the breakfast area was well maintained

cans when i walk the dog closer to where the dog is and not the front lobby i wouldn't mind if breakfast was a

we always look for a pet friendly place.

no laundry facility

no guest laundry available

breakfast options were plentiful, pleasant staff

charged for pet even though i was told it would be free by booking.com

told not pet friendly but trip advisor shows pet friendly and the staff argued until i showed them a

great people, large room, comfortable bed and goos breakfast

breakfast however there was a little delay when steam plates were emptied and getting fresh food

staff was adequate. facilities were clean. parking well lite. tv worked.

location, new, great breakfast, suites,

breakfast was sufficient

was a sewage smell in the hallways, they said something about when doing laundry it smells like that but it'll

nice pool area

clean and friendly, great breakfast!

she was also having a personal family altercation in the parking lot, not very professional

bed very comfortable, nice hot breakfast

the front desk guy is doing laundry and seems annoyed that you have a question that could have been avoided

room was good size and very clean. coin laundry onsite.

s owned by eastern indians and they were stingy with towels and we had to the laundry room ourselves if we

comfy bed. large room. good breakfast.

wish you had some weights in your fitness room and i wish you had a swimming pool or jacuzzi other than that

we loved the breakfast and pool

wish they had breakfast included as advertised on booking

no breakfast. chair for desk in room was poor quality

would ve been nice to know the bar was closed

the modern style, colors, all sorts of textures. gym pool. nice windows for community seating.

laundry machines out of order. didn't seem as if there was an intent to fix.

had a laundry room on site and it was very peaceful and very clean got a lot of good channels and they're

there were toenail clippings on the stairs to the laundry room

that the laundry was.out of order.

laundry machines were out of order

it was clean and cozy and they are pet friendly

was the first time we had stayed where the room had a cute and convenient kitchen

room came with a kitchen which was nice

2 rolls of bath tissue in place, kitchenette (with full size fridge, ice maker, soap, towels), pet friendly,

we had two adjoining rooms and the kitchen space was fabulous

she was taking care of everything, including hotel laundry as well as helping customers

the room was very clean bathroom was great the pool was fantastic great place to stay

location to get into parking lot

lots of parking and esdy location

staff was great breakfast was good parking was good

size of the room and kitchen was great, especially for a family of 4

parking was full . had to walk a bit.

pool was very cold and no hot tub very disappointed about hot tub and pool

would be cool to have later pool hours

there is also a full kitchen(no oven) if you are staying for an extended period

the pool was filthy needs a good scrub down . walls in our room were very uncleanly

pool was cold

were dirty, tile flooring by elevator constantly wet from pool goers, shower had little water pressure, toilet

when we went to bed, there was an impromptu baseball game being held in the parking lot behind the hotel

the pool was pretty small but served its purpose for the kids just using it a couple of times.

did provide a paper stating that breakfast to go bags would be offered but those were just hotel laundry bags

good customer service. quiet place. guest laundry.

the biggest problem that i had was with the wifi being very slow, and the front desk lady was not too personable

could not find our reservation bed covering had stain that looked like blood wifi did not work at all carpet

the pool was very busy/ noisy

dedicated smoking area was right outside our window so curtains had to be closed at all times

i made the reservation they were listed as pet friendly on your site, that was on the friday morning of the day

i could get my chromecast to work due to poor wifi.

i booked for a non-smoking, and the lady i finally got ahold of over the phone while standing at the property

no amenities outside of a kitchen that wasn't needed for a short stay

needed a laundry room

only complaint we had was the pool was a little on the cool side

room. pool and spa. i would not allow glass beer bottles in that area.

rooms were exceedingly clean and new, including lobby, breakfast and pool area

from 9 o clock until 1 am there was a bags tournament going on in the parking lot outside our window one

nomicrowave, room was right next to maid laundry room, was very loud and heard doors slamming

friendly staff, clean guest laundry center

i called the front desk to ask about laundry facilities

the laundry room that is on site, dryer doesn't work very well

it was clean, friendly staff, smoking rooms

clean, comfy bed, the best pillows, soft towels, ac, fridge, microwave, large room, laundry

the room above us was either a laundry room or a office because there was noise all day and night

parking lot is small so we weren t able to park near our room

hotel was very clean. breakfast was good.

maintenance shower leaked, floor was uneven and poorly renovated, wifi only work occasionally

guest laundry

laundry needs updated

also laundry facilities were out of order - i was hoping to wash clothes after a long road trip

the morning breakfast

pet friendly, easy check in.

truth on website you showed nice pictures we got there different story pool dirty no breakfast no laundry place

i used the on site laundry with detergent i bought locally

the laundry machines didnt even work properly

when i asked for sheets for it,the desk clerk said he couldn't get into the laundry room to get any

laundry machine was broken staff was at other property most of the time asked for a late checkout,

then the guest laundry was not available for customers any more

no gym, laundry or pool

it was dirty, the pool was dirty and closed, the fitness center was broken and closed, the laundry was broken,

the pool area was great

the hot tub and pool and breakfast was great!

the breakfast was good

wasn't sure if there was complimentary breakfast or not, and there was so that was a pleasant surprise

description of the property indicates there is an indoor pool and hot tub

beautiful, modern, industrial feel. amazing bar options. very quiet and great staff.

bar especially

i love this hotel!! super clean, friendly staff, great breakfast.

the pool area was lovely, but there must have been some sort of event there earlier in the day, and

we had a room that opened to the pool and loved the fact that we could get back to our room quickly

everything. the room the location the staff the pool. overall wonderful. can't wait to return

the rooms are gorgeous and the pool area was fabulous with so much to do.

pool and hot tub were a bonus for kids

pool was fun, the room was comfortable and clean, the grab and go breakfast was wonderful and

grab bar in the tub was unattached at the bottom

awesome pool and family friendly.

staff was helpful. pool is open with specific times for adults. clean, spacious rooms.

i have heard that some people put their dirty laundry in drawers

and it was noisy because it was close to the hotel facilities (maybe the electrical room, laundry, or pool pumps

i loved that they allowed us to leave our pet in the room when we leave the property, we kenneled her and if

ample parking this time. decaf helped me get home.

kids and i stayed and they both loved the pool and the overall theme of the establishment

side doors would not latch to lock nor did the laundry room door read

wifi was awful, it was difficult to get work done

great parking area which was well lit and safe

wifi struggled at the back of the room

great breakfast kind staff

laundry

was mushy and old), they had travlers not staying at the hotel sleeping in their cars in the parking lot and

the pool wasn t open at all

staff, fitness center, pool, and breakfast

staff was very friendly and nice. breakfast was great. chocolate waffles were yummy

have enjoyed more protein options for breakfast such as a meat and egg option

the hallways could have been cleaner and there needs to be a couple more handicap parking w

convenient to interstate, friendly and helpful staff, pet friendly

having protein options for breakfast would have been nice.

they claim a pet friendly hotel but when we arrived after a long travel day they told us they didn't take cats

easy to get to, quiet, laundry facilities, clean, friendly staff

the plumbing noises. our room was not that far from the laundry room.

great pool at the perfect temperature

the pet walking area is beautifully kept and the bag dispensers are all filled

slow wifi, glitchy tv because of internet, half of bathroom in room (sink and mirror), tv remote needed

parking not near the entrance. not convenient for loading and unloading.

the room was big and comfortable. breakfast was good. cool gym.

newness of the hotel; the layout of our room; the excellent breakfast; friendly staff; great location for us

the kitchen was a dream - a small full-sized fridge, dishes, a dishwasher, sink and cupboards

we loved that the pool was open til 10pm and the breakfast was open til 10am, awesome and unheard of

the guest laundry facilities were dirty and really old and beat up.

the night we arrived (thursday), we were told the restaurant/bar was open until 9

noisey, had to call to get the too made up at 4:00pm. kids running, adults shouting.

staff , super comfy linens , very nice well maintained hotel with a nice little lobby bar

lots of kids running up the halls at all

the laundry is closed

my sister liked the free laundry

beds were comfortable, great location!! shuttle was very nice and the driver was excellent!

the pool was very cold

pool but way to much chlorine.

only one negative thing that happened was the receptionist told us the wrong time for breakfast

my room and the complementary breakfast.

location free wifi free parking

we also were told we would be given 50% off our first bar drink at the hotel bar when we arrived, then when we

was great, bar and the staff at the bar was great, front desk staff was wonderful, location is amazing and

didn t like the fact that they didn t have a place to do laundry

pool, gym, and a few other things made the stay well rounded

was one of the best pet friendly hotels i have stayed at

late afternoon desk got me milk from the kitchen for my twins

nice room, staff were friendly and helpful, parking is included, breakfast was decent

they have a really nice large gym

there was no heads up on any sports activity there, they're more than 20 kids in the pool, kids running up and

even the kids in there didn t stay long at all

even the kids in there didn’t stay long at all

the pull out couch mattress was not comfortable, but we had an air mattress for the kids

they now have their pool, workout center, and laundry 24/7 which is nice

staff super friendly, breakfast was outstanding, laundry was free, room was clean and bed was comfortable, good

the kitchen employee blaring her 80s hair band at 0700 at breakfast. put ear buds in.

clean, good parking

the breakfast was all prepackaged and had bags for carry out

were there in the winter and the sidewalks and parking lot were not well cleared of snow and ice

adequate parking

comfortable, indoor pool a, hot tub,and included breakfast

finding a parking spot at night was harder, more towels, and better coffee makers in the room.

close to many things, free parking, clean rooms, nice breakfast options, pet friendly

r 2 people for 2 nights), requested more and they told us they were out and had to wait for laundry collection

hotel is clean, very nice fitness room, access to downtown and skywalk.

so nice, comfortable and quiet, but also fun for the kids!!!

is we were not aware there was state wrestling going on so our little get away without the kids did not go as

the pool area is great for the kids, and the fitness area looks wonderful as well

the bell hops and parking attendants were the best, and the drinks at the bar actually had a decent amount of

location. gym

room service sucked

only had 1 staff member to run the front desk and cook our food for room service.

room was right off the elevator, which got pretty loud at bar close on friday night

reaction and there was no one to tell this to when we checked out, i think it might have been the laundry

very clean room, extremely comfortable bed, excellent breakfast, friendly staff!!

the wifi did not work.

the motel was surprisingly quiet for how many kids were there for a football tournament

i noticed the breakfast plates were compostable, but no compost was available

awesome place to stay! rooms are beautiful and bar is great!

bar was charming and the bartender made great drinks

also, only one mirror in bathroom, really need second in room or over bar area

bar area didn't blend well with the rest of the hotel

you don't like clean rooms, top quality beds, unique atmosphere, excellent fitness facility with spa, amazing

breakfast was excellent

my only issue was upon returning to my room late at night from the bar upstairs there was a cockroach crawling

the rooms are clean. the gym was good and i loved the restaurant upstairs.

parking was difficult, pretty pricey, no breakfast unless you paid $14 per person.

my kids and i thought the elevator wasn't working

toilet did not flush correctly, hot tub in pool area was not working

i ordered room service and it was a little late

buffet breakfast was cold. this was the second and final time we try the buffet breakfast here.

pet friendly.....

indoor pool was very nice for the kids. large size and plenty of places to sit.

nearby shopping and casino life

the swimming pool was not available

i was not told there would be no kitchen in my room

parking lot wasn't cleaned at all.

i couldn't get the wifi to work at all in my room either

it had an indoor swimming pool and laundry.

the laundry area was out of order

desk lady was very nice and also pedro the laundry guy

bags of garbage all over, room not cleaned our entire stay, had to go get my own towels from the laundry room

dirty laundry in the hall from friday to sunday laying in the floor

nice laundry facility

we even used the laundry this stay

laundry, breakfast, location

loved the on-site laundry too and the parking garage

clean, free laundry

for purified water requires going to the basement gym - but i guess you could drink from the tap or buy bottled

room service menu for my second night was missing and front desk sent me on a wild chase to find

no free coffee set up for the morning, no room service, i am disabled and could not go down to eat at the

fantastic breakfast! amazing coffee and wine bar as well!

no information on speakeasy bar or its location in hotel that sounded like fun

bed was comfortable. wifi was great. tv channels were very limited and mostly infomercials.

was very friendly staff was very clean and my kids like it

kids loved the pool

my kids had a blast at the swimming pool! it was awesome

breakfast: pretty typical hotel fare except that it was fully stocked and immaculate and one of the

then they sent me to an already occupied room where garbage & dirty laundry sat in the hallway til about 8, p

packed with kids

prefer to used that money for the kids to have fun visiting places in des

airport shuttle made things super easy

room service was very good. breakfast was great!

love the interior, great gym for a quick workout, yummy breakfast, and super sweet staff.

tried the bananas foster french toast via room service, and it was well worth the $$ spent

and genuine, the staff were exceptional, the food and drinks at both the restaurant and espresso bar were top

rooms, lobby, and bar made us feel like we were in a very high class hotel

beautiful, clean, great staff, great bar & dinner.

laundry facilities - the vending machines ran out of detergent and its been two days now without

the laundry facilities and the vending machines were convenient

staff members who were responsible for the laundry started talking extremely loudly with each other at 5:30 am

not clean in hallways and floors and dirty sox laying on floor of entry to laundry room

noisy. out room was next to laundry facilities.

laundry facilities weren t very consumer friendly

kitchenette had cooking aupplies and dinnerware. no cost for laundry. it was quiet.

the guest laundry was free

free laundry a plus. solid room . clean room .

loved my room and the laundry room was useful to clean my clothes as well outside there was a tree that had

the lady at the desk was so great. kids loved her

comfortable; nice very good breakfast.

the pool was cold, was expecting warmer for children. poor wifi connection throughout room.

like that this hotel has ample free parking, it's pet friendly, has a hot tub and pool with generous hours and

no breakfast due to virus, rates remained the same as what i have paid in the past except this time no

within walking distance; friendly staff, mini breakfast bar, indoor heated pool, and guest laundry room

lots of good choices within walking distance, indoor heated pool, mini breakfast bar and guest laundry

great indoor heated pool, nice staff, pretty clean, close to fast food and casino.

great breakfast, great room for price, can't beat it. thanks for the nice staff.

breakfast was good and location was great

nice size pool. nice size rooms. great location. good breakfast selection. covered parking.

was impeccable and breakfast was great

loved how it has a kitchen in the room and also has dishes you can use.

pool was freezing cold (kids and i couldn t swim for longer than 10 minutes because it was so

clean, friendly employees, nice atmosphere, good breakfast.

the business center, laundry room and fitness area were all conveniently located on 1st floor

breakfast was excellant

breakfast was out and not filled promptly

loved the coffe in the lobby, and the pool and hot tub were very nice too

the breakfasts were the highlight, enjoyed having two breakfasts with said grandson and his wife

about the property was great, they even had a clean laundry facility

location. they have kitchen quiet laundry room

was not enough handicap parking

pet fee is only $10/night which is better than most places

there is a kitchen in the room

there was a guest laundry room which was very convenient, and the breakfast was great

laundry room with detergent dispenser (pay with quarters)

the shuttle is service was great

spa temp was cooler the second night.

in my shower left a little something to be desired, and the second of two milk cartons i had at breakfast tasted

the front staff was amazing. the kitchen staff was amazing.

no shade or curtain to block out the parking lot light or sun in am

wifi was not always dependable

s kind of ridiculous that you claim to be pet friendly and then charge an additional $25 for having a

said pet friendly is already paid to book and after 8 hour drive wasn't in the mood to dispute or move

mass amounts of soild linen in the guest laundry room

the staff was very helpful and i love that the laundry machines are free

hotel free laundry in updates machines daily breakfast staff everyone is so nice rooms are large with sitting

complimentary guest self serve laundry! the rooms were nice and comfy beds.

staff provided two and said the rest were in the laundry and to come back in an hour, went back still no towels

breakfast could of been better warm water and donuts ud83eudd2e

bummed the pool was closed for renovations

our kids also enjoyed the indoor pool

continental breakfast had a nice variety to choose from.

great location. friendly staff. free breakfast. rooms very comfortable.

hotel staff not very friendly, checked me in no directions for wifi or places to eat

clean and the front desk staff great customer service plus restaurant serves breakfast all

) and had breakfast at the cafe the next day and our waitress was awesome

breakfast buffet was great with wonderful service

breakfast was not included in our package so i don,t know how it was.

room was above the facility laundry service and there was a washing machine that was out of balance enough to

was excellent beds were comfortable rooms were clean quiet at night staff was friendly parking spots available

the gym and drinking pool were properly attended

well lighted parking

extremely clean, great breakfast, very nice area of des moines, felt very safe. great hotel!

the pool area was nice, but the pool was quite crowded with fellow travelers

breakfast was amazing and location was prime.

convenience, staff, pet friendly,extremely cleann

awesome breakfast.. great variety.

the pool was nice and she always made sure that we had towels

sheets had a strong smell of laundry detergent.

pool was great but probably should vacuum and chlorine was extremely tough (which i well know they

pool was crapped in and they used strong chemicals to clean it and it burned my eyes to even sit in

pool area under construction and that was one of the reasons to stay

the pool was amazing. super nice and great for my team to come in

we were flabbergasted to walk into a fully stocked kitchen

the room was huge. and very nice. big closet ,kitchen table. all very nice

remodeled, very clean, excellent use of space with kitchenette, and quiet despite mere full capacity

though we did not use the facilities, i was impressed the hotel was offering use of its pool and weight room

i enjoyed having a seperate room from my kids

breakfast was a sack but it was ok for the kids

was under construction so the parking kind of sucked but when it s done it would be perfect

there were softball cause the hotel was full of very loud unsupervised kids

kept me awake wifi kept kicking me off bed remade

luck they weren't my kids

breakfast, free parking, guest laundry, bar, free wifi, room darkening shades, couch in room, noon checkout

pet friendly gear staff who were very helpful. nice rooms

there was sticky substance on the countertop in kitchen and there were what appeared to be crumbs in the bed,

kitchenette was nice to have for extra space and mini fridge for left over food and drinks

breakfast, free parking, guest laundry, bar, free wifi, room darkening shades, couch in room, noon checkout

i wiped down the countertops to get grime off, hair in the shower, carpet was in bad shape, fridge was dirty

breakfast wasn?t great but was ok. pool needs some fixing.

location and breakfast were deciding factors for my stay.

there is so much space, small kitchen with everything, sitting area, separate bedroom with a door - which was

breakfast was good

laundry/bedding was left on the floor in the hallway near our room from the time we checked in

small pool

cocktail hour snacks and breakfast both need improvement.

pet friendly clean

parking was a little scarce

when we asked to exchange a $10 for a roll of quarters for the laundry the front desk let us know it was an

had to stay up late to do laundry

didnt have cups or laundry bag

clean, friendly and competent staff, light dinner & drinks, breakfast, pet friendly!!

the parking lot light was shining directly into the room.

i did not use the pool or the exercise room personally but was extremely grateful for the laundry facilities

nice new machines in guest laundry

there is a mcdonalds and convenience store and gas station across the parking lot

convenient location with a steak and shake in the same parking lot

warm breakfast, comfortable bed, tv has option to connect to your own netflix account, stable wifi, newer facility