good wifi

we ate together in the bar and the meals were fantastic

no complaints at all .great car parking which means a lot.good

to town, plenty of onsite parking

staff friendly and breakfast lovely

as stairs and staff cupboard was near our room and the noise from the trolley going past with laundry beneath

location for the town and surrounding area - especially if you like golf or if you'd rather spend your time on

a great restaurant & bar & fabulous rooms with loads of parking

restaurant and bar area are very pleasant and the food is lovely

the location is quiet with plenty of parking

the laundry service is reasonable so don t overpack

aircon; very hard to find somewhere in the room to dry laundry; minibar was barely below room temperature; some

the restaurant we were positioned near a big family gathering who allowed their kids to run about and couldn�

realise it's a pet friendly hotel, but, not really liking pets in the bar where we were eating

room service didn't arrive with my valentine prosecco night cap

the restaurant not being pet friendly

could do with grab bar in shower

scott s for dinner anchorage for lunch and harbour bar and not far to walk into the centre of

wifi network ids for each room is awesome, but passwords need to be random for each room

the three colouring welcome packs were a nice touch for the kids

ambience to hotel lovely position and bar and lounge area very good - staff extremely attentive also the bathroom

gorgeous hotel, food breakfast and dinner excellent, staff charming/

hotel with lovely bar and restaurant

staff, excellent food and the spa is a delight

i had to go to the kitchen to locate staff to order desserts one evening, as we had waited long enough and no

thing was my room was above the bar so a little noisy and i think near the laundry i kept hearing a noise like

outside area , large bar and dinning area which accepted our large german shepherd , extremely comfortable bed

lovely room good food and pet friendly place

excellent room service meal

fabulous breakfast

room was directly opposite the laundry room which was busy

laundry directly across from the room was a bit off-putting

it is next to the laundry room & lift

the staff were so professional, friendly, welcoming and accommodating in all aspects from the spa to the hotel

food was delicious, spa was relaxing, even enjoyed a game of pool over at the sports bar

dirty laundry left in room and carpet not hoovered

laundry all over the floors for hours throughout the day

receptionist who booked the accommodation rang they said there were issues with housekeeping and laundry and we

50 when they called on my phone to say they would need to cancel my booking because the had a laundry issue

was perfect for what we needed - location was spot on for both preswick and troon golf courses

paper thin walls , no facility to change money, no lift no laundry facilities

the wonderful friendly receptionist immediately offered me a towel to dry myself off and a laundry bag for my

money, room was clean and nicely decorated, comfortable bed, breakfast was lovely and no problem parking our

staff was poor, menu advertises room service till 9

slightly bigger car parking facilities

laundry cart (full of used sheets) was left outside our room for the duration of our stay

noise in my room was loud at all hours must have been a laundry room next door or underneath

we were in a room this time across from the laundry which i have to say is very very noisy so early in the

laundry scattered around corridors

laundry room doors were left lying open which was a bit unsightly

laundry in corridors from cleaning rooms

the only aspect we didn't like was the laundry piles near the lift.

were given a room near the laundry which we thought would have been a bit of a nuisance although it turned out

staff took care of some laundry for us which was helpful

stairs up to the family room with small kids

laundry service timing is vague and uncertain. makes planning for laundry tricky

it was right across from a swing park which was great for our kids

great parking ,delicious food and breakfasts to set you up for the day

rooms were lovely with very comfortable beds, furniture, great shower and brilliant wifi

there’s a kids play park right across the road which was perfect for our toddler

she even washed, dried, and folded our laundry for less than it would have cost use to do it ourselves

free on street parking

parking outside the door nearly 10 sec walk to five star guest house

breakfast superb and great variety , fridge in room great extra , parking directly outside

very peaceful, excellent location right next to the beach and the the kids park and great restaurants nearby

it is so dirty, has a damp smell, the storage room for the laundry was open, and the door for the leisure centre

laundry service. shower. cleaning

room service charge 5 pounds to bring food to room

spa bar and reception staff excellent

tv wasn t working due to signal problems, very slow wifi

on arrival past the checkin time we were surrounded with laundry bags and trolleys and this was the case every

we could also hear what sounded like laundry equipment below/nearby the room during the night time period

we had a lot of laundry piled up outside our room for a lot of our stay.

short changed even though we had booked several months in advance for a 3 night stay, 26 bags of laundry in

spacious room for a family which we accessed outside the hotel near the laundry area

food was beautiful. staff were very helpful and friendly. free parking.

issue with the wifi only covering the entrance and not the rooms

wifi was a bit of an issue i would have rather paid for a secure wifi for work purposes than have

biscuits in the room would be a nice touch. no information in the room about the wifi.

however, we really would expect daily room service

we went out to do our laundry and the dryer failed to work

our room was spotless and comfortable and a great breakfast to start the day on our journey home from our great

warm welcome at reception and the room service club sandwich was excellent

superb breakfast including complementary sausage for the dog

wifi was poor

we had a lovely lunch in the piv bar and grill which was also delicious ud83dude0b all in all we had a perfect

plenty of parking and a nice walk to the beach

great breakfast, great location. plenty of lovely walks nearby and close to golf courses

we sat and had a drink in the bar and enjoyed our conversations with the bartender as well

there was also a large park and golf club nearby

the room service was excellent the room was tidied and bed made and dirty towel replaced each day also

the only thing we didn't really like (but hotel would) was the number of non residents filling bar and restaurant

convenience of location to the golf courses i played.

great parking

poor wifi

the decor in the bar area and breakfast/dining room was extremely relaxing

wifi in the lodge we stayed in, someones false eyelashes still in shower from previous guests,

wifi was horrible

breakfast not before 8.15 am so not convenient for early golfer or business people

etc made us feel uneasy and uncomfortable staying there but had no choice with two kids and at the end of a 7

bed really comfy clean tv breakfast fantastic

it was great to see owners of a hotel mixing with guests and working the front desk bar and restaurant

i suppose kids in a bar seemed annoying to me

was amazing, we got room service and they were very fast

returned calls prior to visit to support with arranging taxis to wedding and arranging early check in

noisy laundry room right next to our room

hotel but noise level from laundry room (2 doors up) spoiled stay

be one of the nicest places we have ever stayed at, if it wasn't for one thing: the fact that the laundry room

due to wedding till well past midnight, woken up by a fire alarm as well, our room was next to laundry room so

air conditioning, washing machine/laundry rooms

stayed here several times nothing changes excellent staff rooms breakfast cant fault it

the rooms were spotless and spacious and the breakfast was gorgeous

one small point, the chlorine in the swimming pool was very strong and was affecting the kids eyes and throats

no entertainment at night in the bar on a friday or saturday.

loved the pool & gym too

the cafe is 10 out of 10 the facilities for us and the kids 10 out of 10 great value

staff very nice, plenty of free parking bar area nice and welcoming

children was great from start to finish the staff are very welcoming and helpful and the scottish breakfast is

the breakfast was the best i had throughout my

excellent parking. nice traditional hotel, friendly staff and lovely full breakfast

great staff. lovely bar and restaurant. very nice room.

breakfast was delicious with plenty of choice

lovely room with sea view, friendly staff and excellent breakfast and evening meal.

bed, food, staff and breakfast lovely too. great place

dinner and breakfast

the staff was very helpful, the room was comfortable and clean and the food (breakfast and dinner) was incredible

where friendly - check in/out was quick and easy - food was great and bar facilities also very good

the bar could be better

all really nice, great parking.

it was great to stay at a pet-friendly hotel which was exactly that and not just pets allowed

good location, safe parking for motorcycle, good breakfast , very clean

there was a bar of soap,but it wasn't antibacterial

property,accommodation,service,food and comfort of a high standard no problem parking unfortunately the weather

bar / sitting area is so comforting

plenty of free parking

clean spacious rooms with excellent dinning facilities or room service

definate noises through the night, fans, refrigeration unit or laundry next to or under room

in house guest laundry

the room, late check out & the breakfast also the staff were very friendly

venue was excellent the breakfast was delicious bar staff and waitress staff were excellent

the staff on saturday morning were more interested in flirting with male golf party than assisting other patrons

the parking was free as promised

our tv couldn t connect to wifi which was also different to our last visits

rooms and bathrooms fantastic. bed 1st class very good gym and leisure facilities

only thing we thought was too many kids in pool but that's somthing that happens everywhere

breakfast, plenty parking spaces, friendly stuff, wonderful bedroom and very comfortable mattress

breakfast i wanted was not on the menu or set out, (poached eggs on toast) - spoke to the chef who

the room was sparkling clean and had a mini bar with soft drinks, alcohol and sweet/savory snacks

the room was immaculate with no faults and included coffee and tea as well as strong wifi

comfy the staff extra accommodating the breakfast was fabulous the dinner was delicious the spa bath with tv

extremely comfortable bed and room. loved the spa bath. staff very accommodating.

was superb as was the pool and spa area

room was exceptionally clean, bar was well

rooms are comfortable and clean. wifi is good room service food was good.

very pet friendly

at 1yr ) liked sitting here playing with blocks and even other parents came along with their kids and sat

we liked the laundry service

loved that we could book adjoining rooms so that parents could sleep in separate rooms for the kids

and was able to get an early check in after arriving on an early morning trans-atlantic flight

breakfast was yummy and i grabbed a snack in the bar area, and it was good

were very helpful, room service swift and good value ,lovely staff in downstairs restaurant etc

staff member told me that they had a problem with laundry etc which had held the room cleaning of the room uo

room itself- ground floor opposite the laundry room

no laundry facilities

convenient for early check in at glasgow airport. quiet and comfortable.

early breakfast was nice to catch an early flight

didnt work in room no hair dryer had a room where i could hear staff making noise taking laundry and rubbish

room (303) was positioned right next to the laundry room which had machines on all night long which meant a poor

to complain about although it was noisy on the first night with the laundry delivery but that s not hotel

staff had to locate a bottle of brandy in another area finally on arrival a large bag of obviosly laundry was

large room and spacious hotel. service was great. lots of parking. well kept grounds.

parking validation was easy. short drive to restaurants and laundry facilities.

when it was still going on at midnight i called down and she said it was coming from the laundry and nothing

great rate, clean, easy parking. perfect for my business stay.

mini fridge, tea and coffee facilities and biscuits in room staff at reception very welcoming the room service

bar area nice and staff on the bar were all brilliant

also the laundry service is not up to standard, i gave in my laundry well before 9am as directed by the

lovely building, great big room, speedy wifi.

wifi was very slow and traffic from the main road could be a problem

location. wifi. space. parking. restaurant.

dog friendly- would highly recommend for anyone travelling with a pet

the hotel was lovely and breakfast was amazing.

bar was beautiful and room perfect

nice and quiet lovely breakfast excellent

last time i stayed breakfast was in the ballroom, this time in the bar which wasn't the most comfortable

& friendly staff from reception to bar to cleaning

instructions on the room card for wifi did not connect

great for convenience but you’ll have to arrange a late check out if you want a shower afterwards

there is good wifi and parking

there is ample parking and restaurants, shopping, and bus within an easy 5-minute walk from the door

there is good wifi and parking

they even did my laundry for a small additional charge

i arrived to book in and went to my room, the corridor was filled with dirty towels, laundry, cups, glasses,

dirty laundry from another guest still in our room when we checked in

opposite the hotel which was a great place for a walk with a good range of play equipment for kids

easy parking

better to have laundry

cleaners carried dirty laundry through the eating area

beds sagged a bit in the middle. no blow dryer or laundry services.

late check out at 12 i was looking forward to a long lie but woken at 9 with cleaners banging about

location was perfect everything u need for a great day with the kids.

on second day when i left my laundry outside door to be exchanged, we returned to our room to find that new

clean and professional service. i was able to get early check in

facilities, great wee swimming pool for kids, awesome breakfast, comfy beds, good hospitality lounge, great

the breakfast was very good too and the 24 hour room service was greatly received after attending a late gig

were exceptionally helpful , asked for early check in which was facilitated immediately

laundry facility was a plus, and moderately priced

staff members at the reception could be a bit accurate to details as i left some items for the laundry with

placed next to laundry room so wakened with water noises and banging and clunking trolleys from 5:30 am

early check in and free guest laundry albeit dryer needs an upgrade

great to find laundry facilities

someone was in and out of cleaning/laundry cupboard late and through the night

laundry was never picked up although it was lying in the room in the right

it was far away from a lot of laundry service places.

room was really comfortable and breakfast was

could they not of got some from the kitchen

didn t realise that the charge was for per pet not per room, a little bit unhappy with that

very modern, clean and nice hotel. good usable gym.

wifi access was so complicated with sign-ups i gave up

the hotel also has a built in gym and various games in their front lobby such as pool, table football and a

and the wifi was working fine

no laundry service.

gym was too small

pet friendly is the most appreciated

bed, good ac, excellent gym, good coffee/tea/snacks in the room, appreciated the presence of a fridge and

tv was very glitchy with lots of distortion that could've been from poor wifi or poor aerial signal, i had four

laundry facilities would have been useful though i appreciate that might not go with the style of

only complaint was that i would prefer my poached eggs at breakfast not to still contain pieces of shell

parking is not a problem and property (garden and river) are very beautiful

car parking near reception and plenty of space

breakfast was delicious

we re also very grateful for the laundry facilities it was convenient, affordable, and extremely helpful

all over it none of the shower gels etc had anything in them we were next to either boiler or laundry dry room

the ac never worked, breakfast was cold, laundry was 12 per bag

the rooms were large, the place felt homely, the bar was reasonably priced and the leisure facilities were free

good standard of wifi

i asked about laundry

window had brown packaging on it, the t v didn't work and the continually humming noise from the laundry room

the laundry machine noise at night in the 3rd floor

our room was above kitchen and laundry

the night, with constant loud banging from some sort of system next door (perhaps a boiler/laundry

it really wasn't nice staying there specially that it was next to laundry room and hotel bins right outside

our room was in the basement next to the laundry

bedroom was in the dungeons, walked past the laundry room,

the laundry service was excellent, timely and efficient

basement floor near laundry room

quite badly as if it had been used before and just tumble dried, i would suggest changing your laundry firm

i asked for laundry services and he didn't know the price or how the service works

the wifi connection was fantastic and the bed was comfortable

we were very dissappointed that wifi didnt work and we had no signal at all during our stay

location is great close to bar and gardens

the trip was ruined by a 100 laundry bill for one bag of laundry

one occupant, i was given a room prepared for two occupants, and hence when i left, the amount of laundry would

laundry service not available at hotel

was amazing bar was not to expensive the breakfast was to die for something for everyone

kids complained about no free wifi in the room -premier inn did it.

staff was very helpful with info on laundry service.

lack of guest laundry as there were no laundromats nearby.

2 days for a laundry service

loved that it had laundry and dry cleaning services since i stayed for 12 nights

gym is a bit small

to go up to our room and got to our floor out of the lift we was greeted by a huge pile of solid laundry on the

friendly staff. great food and service in the bar. awesome breakfast.

free wifi was good and allowed me to work from my laptop

spa and pool were closed - semi-derelict and obviously an area that they still have to renovate

its kindly havefun after lickdown,we are happy specialy my kids theyare so happy n fun

refrigerator in room laundry is 21 which is extremely expensive, it came back soaking wet and they lied and

facility reception not helpful laundry service is poor carpet was dirty room selection and location was bad room

located, very nice bar, comfortable beds, snacks and coffee in rooms, laundry service

it was everything perfect. i got early check in, nice staff.

and would be fabulous if room service and bar food included a range of salad-based dishes