the wonderful friendly receptionist immediately offered me a towel to dry myself off and a laundry bag for my

paper thin walls , no facility to change money, no lift no laundry facilities

missing basic items such as do not disturb sign, wifi code, in fact there was no printed matter in the room at

is a modern hotel with great facilities and very helpful staff, the food is top notch and the bar has a great

perfect location for my trip with added bonus of free parking.

dirty laundry left in room and carpet not hoovered

receptionist who booked the accommodation rang they said there were issues with housekeeping and laundry and we

laundry all over the floors for hours throughout the day

50 when they called on my phone to say they would need to cancel my booking because the had a laundry issue

good location to get into troon for the golf

bar service was shocking in our separate party room and prob cost a fortune

spacious room very comfortable lovely free standing bath

from the reception staff to the bar staff, restaurant staff, kitchen staff

i had to go to the kitchen to locate staff to order desserts one evening, as we had waited long enough and no

gorgeous and the setting is magical huge bedroom with a lovely view and a little bunny having his breakfast

laundry service timing is vague and uncertain. makes planning for laundry tricky

location was convenient to the royal troon golf course

room service breakfast a lovely treat, will certainly return

lots of parking

clean and comfortable, food was good , we had breakfast and meals in lounge which were well presented and

the laundry service is reasonable so don t overpack

aircon; very hard to find somewhere in the room to dry laundry; minibar was barely below room temperature; some

for 3 rooms close together as travelling with kids and elderly mother they were over 2 floors and none side by

easy parking and perfect location for beach, town and golf

i loved the restaurant and bar areas

as stairs and staff cupboard was near our room and the noise from the trolley going past with laundry beneath

stayed in one of the small cottages with our 3 kids, it was ideal

the location is quiet with plenty of parking

there was a wedding on in the main dining room so the evening meal was in the bar but it was adequately

and is a unique place to enjoy the west coast but also on the doorstep of some great scottish golf courses

staff took care of some laundry for us which was helpful

laundry in corridors from cleaning rooms

the only aspect we didn't like was the laundry piles near the lift.

were given a room near the laundry which we thought would have been a bit of a nuisance although it turned out

our dog loved the pet friendly atmosphere

laundry service. shower. cleaning

it is so dirty, has a damp smell, the storage room for the laundry was open, and the door for the leisure centre

there were four of us (2 adults & 2 kids ) and the room was more than big enough for us

my kids loved the pool

early check in

she even washed, dried, and folded our laundry for less than it would have cost use to do it ourselves

wifi not working on first night - but i was informed when i checked in and it the providers fault,

found parking on the b&b street very easily

the breakfast was very good and lovely owners made you feel very welcome and i like the pet facilities i think

also informed of wifi code didn't have to search for it

gorgeous room loved the spa style bath location

the spa bath

the glass topping on the coffee table slid off very easy, would say it would be hazardous with kids around

many times and this time we stayed in room no1 which was lovely, our only wee moan is that the wifi was really

it was walking distance to main street & had onsite parking

also no privacy in back room as it s near the laundry for the staff to enter and i got a fright when getting

short changed even though we had booked several months in advance for a 3 night stay, 26 bags of laundry in

on arrival past the checkin time we were surrounded with laundry bags and trolleys and this was the case every

we had a lot of laundry piled up outside our room for a lot of our stay.

we could also hear what sounded like laundry equipment below/nearby the room during the night time period

we went out to do our laundry and the dryer failed to work

parking available

made us very welcome dinner was delicious and served hot breakfast choices really good our room was lovely nice

wifi was a bit weak

kids will love the giant teddy in dining rooom

staff friendly and breakfast lovely

couldn t find the wifi code

wifi wasn't great though just a minor detail.. other than that it was a good stay..

friendly, helpful staff, good sized room, pet friendly, bar open late for residents and perfect location for

wifi was patchy and often there was no connection in your room

thing was my room was above the bar so a little noisy and i think near the laundry i kept hearing a noise like

chris, the night porter, bar tender, jack of all trades, took excellent care of us

wifi was a bit haphazard but that wasn t a real concern

spa bath is amazing. smoking area is peaceful. food is lovely

very quiet and comfortable. on site ev charger was a bonus (though a bit expensive)

we sat and had a drink in the bar and enjoyed our conversations with the bartender as well

we chose this lodging for its proximity to our day of golf in the area

plenty of parking and a nice walk to the beach

plenty of parking and friendly staff

polite and friendly breakfast was one of the best

the breakfast was excellent with plenty of choice and the meal at scott's bar in the evening was delicious

the three colouring welcome packs were a nice touch for the kids

the kitchen space had everything you needed for the short break away, 2 ring hob, full size fridge &

staff helpfully and friendly, apartments comfortable and clean. pet friendly accommodation.

the kitchenette was very well stocked and adequate but would have been handy to have an oven but again

ease of parking, location, front of desk lady

breakfast not before 8.15 am so not convenient for early golfer or business people

wifi in annex rooms (we had two)

wifi in the lodge we stayed in, someones false eyelashes still in shower from previous guests,

had booked one of the chalets outside initially but unfortunately there wasn't wifi available out there at the

room was directly opposite the laundry room which was busy

it is next to the laundry room & lift

laundry directly across from the room was a bit off-putting

golf course and pond

the breakfast and dinner menu were plentiful

laundry room doors were left lying open which was a bit unsightly

laundry cart (full of used sheets) was left outside our room for the duration of our stay

laundry scattered around corridors

noise in my room was loud at all hours must have been a laundry room next door or underneath

we were in a room this time across from the laundry which i have to say is very very noisy so early in the

disappointed that there was no gym/fitness centre

wifi was good in the dining area but practically non existent in the bedrooms which was

good facilities - gym included

to find , safe free parking and quiet location

the only thing we didn't really like (but hotel would) was the number of non residents filling bar and restaurant

bed really comfy clean tv breakfast fantastic

it was great to see owners of a hotel mixing with guests and working the front desk bar and restaurant

i suppose kids in a bar seemed annoying to me

was amazing, we got room service and they were very fast

returned calls prior to visit to support with arranging taxis to wedding and arranging early check in

noisy laundry room right next to our room

hotel but noise level from laundry room (2 doors up) spoiled stay

be one of the nicest places we have ever stayed at, if it wasn't for one thing: the fact that the laundry room

due to wedding till well past midnight, woken up by a fire alarm as well, our room was next to laundry room so

air conditioning, washing machine/laundry rooms

stayed here several times nothing changes excellent staff rooms breakfast cant fault it

the rooms were spotless and spacious and the breakfast was gorgeous

one small point, the chlorine in the swimming pool was very strong and was affecting the kids eyes and throats

no entertainment at night in the bar on a friday or saturday.

loved the pool & gym too

the cafe is 10 out of 10 the facilities for us and the kids 10 out of 10 great value