a few too many stairs to carry the luggage. parking around dinner was very cramped.

the food was lovely and the bar had a friendly atmosphere

staff was freindly snd helpful breakfast lovely had a dinner in resturant to which was

our breakfast was lovely and staff were all fresh and bubbly

charming hotel stunning rooms amazing scents and wonderful service oh and the bar food and breakfast was

issue with the wifi only covering the entrance and not the rooms

into room it was unbelievable best night we have had bed comfy bath absolutely amazing as was a spa bath air

the glass topping on the coffee table slid off very easy, would say it would be hazardous with kids around

any issues that arise are reported via a phone call ( hopefully ) issues with air conditioning spa bath not

for suite, which was really just a double room with a spa bath - fine but the bathroom was tiled ceiling to

we went out to do our laundry and the dryer failed to work

very good hotel for pet owners

dogs not allowed in bar or dining room

very grand and almost like staying in a castle. onsite parking was a welcomed bonus.

nice garden & play area for kids in the back of hotel

laundry service timing is vague and uncertain. makes planning for laundry tricky

all the staff was just fanstatic especially a miss natasha fantani and the bar tender that was on that night

there is loads of parking and the gardens are immaculately kept

room was too small for 2 men sharing on a golf trip

enjoyable breakfast. everything you would need

laundry service. shower. cleaning

it is so dirty, has a damp smell, the storage room for the laundry was open, and the door for the leisure centre

they are an eco-friendly hotel with lots to offer such as a gym, spa facilities, dining area and bar open 24/

i asked for early check in which was given

was bad- my enquiry about early check in was only replied to 2 days later amd after i had checked out

short changed even though we had booked several months in advance for a 3 night stay, 26 bags of laundry in

on arrival past the checkin time we were surrounded with laundry bags and trolleys and this was the case every

we had a lot of laundry piled up outside our room for a lot of our stay.

we could also hear what sounded like laundry equipment below/nearby the room during the night time period

also no privacy in back room as it s near the laundry for the staff to enter and i got a fright when getting

she even washed, dried, and folded our laundry for less than it would have cost use to do it ourselves

family room with tv and wifi too

allowed early check in and slightly later check out - so useful considering the weather

an extra 10 a night i would have liked atleast a pet bowl maybe even a bed provided from the

clean & quiet hotel a lot of stairs to top floor good wifi in rooms tea & coffee much appreciated after stairs

were given a room near the laundry which we thought would have been a bit of a nuisance although it turned out

laundry in corridors from cleaning rooms

the only aspect we didn't like was the laundry piles near the lift.

staff took care of some laundry for us which was helpful

if u have kids, close to the park

paper thin walls , no facility to change money, no lift no laundry facilities

the wonderful friendly receptionist immediately offered me a towel to dry myself off and a laundry bag for my

the hotel kitchen closed at 9pm and no room service.

slightly bigger car parking facilities

parking was difficult on arrival as the restaurant was very busy therefore no spaces for staying

staff really friendly and helpful, very apologetic regarding shower issues, lovely dining and bar area

breakfast not before 8.15 am so not convenient for early golfer or business people

room ready for us arriving but the hotel upgraded our room and gave us complimentary drink at the bar while we

had booked one of the chalets outside initially but unfortunately there wasn't wifi available out there at the

etc made us feel uneasy and uncomfortable staying there but had no choice with two kids and at the end of a 7

dirty laundry left in room and carpet not hoovered

receptionist who booked the accommodation rang they said there were issues with housekeeping and laundry and we

50 when they called on my phone to say they would need to cancel my booking because the had a laundry issue

laundry all over the floors for hours throughout the day

amazing, robert at reception is very welcoming, gordon the manager very nice also, dominic in the bar and billy

gorgeous and the setting is magical huge bedroom with a lovely view and a little bunny having his breakfast

slow delivery of bar orders. however complaint was made and dealt with to complete satisfaction

the food was fantastic (breakfast and dinner) and the team catered brilliantly for me as a vegan too

bar service was shocking in our separate party room and prob cost a fortune

hotel with lovely bar and restaurant

aircon; very hard to find somewhere in the room to dry laundry; minibar was barely below room temperature; some

the laundry service is reasonable so don t overpack

plenty of parking space at the hotel

great wifi meant working remotely was feasible around my trip.

definitely require overhaul although clean and comfortable definitely very tired got to mention wifi not consistent

as stairs and staff cupboard was near our room and the noise from the trolley going past with laundry beneath

parking right outside. ugly.

as i was a solo traveller i was very welcomed with room service and all was good

only one pillow on the sofa bed for two kids. would have loved a pool.

the little mews house was very cute and cosy and our kids really liked having their own space in the living

staff went out of their way to get us 2 rooms side by side as we were travelling with 2 kids

the storage girl golf clubs downstairs was an added bonus

the food was very good at dinner, and breakfast was equally good

no complaints at all .great car parking which means a lot.good

first class the breakfast is fabulous

thing was my room was above the bar so a little noisy and i think near the laundry i kept hearing a noise like

minor, but if there was more parking it would have been better but nothing to complain about

excellent for pet lovers, dogs well catered for

not a complaint, for dinner i was seated at the table in the window, directly adjacent to the kitchen door

great parking

as travelling on to another resort not far , this place has everything you need for your stay kitchen wise and

apartment was spacious and the kitchen was very useful

loved the wee kitchenette facilities

the kitchenette was very well stocked and adequate but would have been handy to have an oven but again

there was ample free parking on site and having scotts bar there too was a treat - the food was great

room was directly opposite the laundry room which was busy

it is next to the laundry room & lift

laundry directly across from the room was a bit off-putting

golf course and pond

the breakfast and dinner menu were plentiful

had room service food which was very good.

good facilities - gym included

a gym onsite would be brilliant also

but the noise was horrific kids left loose to around under you re feet

prices for food room service, cost 28 for two ham and cheese sandwiches and a chicken

we were in a room this time across from the laundry which i have to say is very very noisy so early in the

laundry room doors were left lying open which was a bit unsightly

laundry cart (full of used sheets) was left outside our room for the duration of our stay

noise in my room was loud at all hours must have been a laundry room next door or underneath

laundry scattered around corridors

bed really comfy clean tv breakfast fantastic

it was great to see owners of a hotel mixing with guests and working the front desk bar and restaurant

i suppose kids in a bar seemed annoying to me

was amazing, we got room service and they were very fast

returned calls prior to visit to support with arranging taxis to wedding and arranging early check in

noisy laundry room right next to our room

hotel but noise level from laundry room (2 doors up) spoiled stay

be one of the nicest places we have ever stayed at, if it wasn't for one thing: the fact that the laundry room

due to wedding till well past midnight, woken up by a fire alarm as well, our room was next to laundry room so

air conditioning, washing machine/laundry rooms

stayed here several times nothing changes excellent staff rooms breakfast cant fault it

the rooms were spotless and spacious and the breakfast was gorgeous

one small point, the chlorine in the swimming pool was very strong and was affecting the kids eyes and throats

no entertainment at night in the bar on a friday or saturday.

loved the pool & gym too