wifi was pretty dodgy during our visit external noise was an issue with a shop owner across the

great location beautiful room delicious breakfast friendly very helpful & efficient

car parking

car parking behind the hotel was very convenient

the choice at breakfast was exceptional and the staff were friendly and efficient

welcome from the manager chris early check in very friendly staff throughout fabulous traditional bar area

the pub is very nice and food very good including breakfast which we thoroughly enjoyed

breakfast and friendly, efficient service

excellent breakfast, with a good choice, and very helpful staff.

pet friendly was a plus.

room was comfortable, it s proximity to both the kitchen below and the laundry room next door meant that it

jiggy but unless they were extremely in rhythm we think the hotel maybe does some of its own laundry and it was

wifi wasn't great in the room and bathroom was dated.

spa area a bit tired-needs a refurb.

was excellent from the greeting on arrival, the facilities, the cleanliness, the bedroom and the breakfast

noisy laundry delivery early morning. sink taps difficult to operate. a little jaded generally.

lovely hotel, very nice room pool and jacuzzi

lovely bar area

friendly staff, spa area is lovely and relaxing

location, hotel was great with only the restaurant and bar service disappointing

allowing me to do my small amount of laundry would have been nice

the wifi could have been more consistent but it was not an insuperable issue.

noisy in the rooms above the bar but it is a pub with rooms so just stay up enjoy the atmosphere until the pub

no tv - no wifi - just town wifi intermittently

louie behind the bar was excellent

room was near the laundry room and all we could hear was the washing machine all night

nothing but would suggest the mice the laundry bins from the outside space and add more greenery

the rooms were very dog friendly with ball, treats and small towel for your pet

is my pet hate

about the hotel was great ,the food , the bar ,the real ale

breakfast terrible and bad service,could not get swimming slots ,dirty laundry up corridor and plates glasses

about fried eggs one morning as the yokes were rock hard, they should not have come out of the kitchen

no hot tub in spa and use of the outdoor hydrotherapy pool is an extra cost of 25 per person.

great atmosphere and wonderful service in the squadron bar with a lovely outside seating area

from reading kids very hungry and my husband is diabetic could not check in to room even though after 3 pm and

knaresborough for around 9 (around 15 minute drive) but if you want to drive there is plenty of parking

we particularly appreciated the dedicated parking space and complimentary drink on arrival

my only small complaint that the wifi could be better...

breakfast was great along with the service

lots of free parking

to walk round the hotel to find someone to order a drink, bar sometimes not attended resulting in pressing a

spa facility and swimming pool are excellent

spa was outstanding, enjoyed outdoor swim in natural pool and different steam rooms and saunas

nearby 9 hole golf course is equally beautiful

location and building; lovely staff; fantastic spa,pool, sauna etc

bar, restaurant excellent, good car parking spaces, rooms large and everything works in them, wifi fine, the

accommodating and pet friendly

car parking was a little difficult

were very friendly, room was clean bed was very comfy, wifi signal was very good, the beer battered haddock was

hotel is stylish (but not ott), comfortable and very homely; the breakfasts were excellent; the bar was

five star hotels have room service and laundry service

not soundproofed; water not hot; cobwebs in bathroom; no mini bar; no room service; mattress too soft; crumpled

staff - left waiting quite some time to order drinks in the bar; bed needs a mattress topper and spa bath wasn

dinner menu - only option minimum of 45 for two courses, but a wider choice available for room service

in the evening (only the 6 course tasting menu was available) however we were unable to order room service snacks

spacious comfortable rooms, impressive shower, lovely seating area outside the door, parking in front of the

location, beautiful grounds, extremely friendly staff, absolutely amazing shower, georgous breakfast

beautiful location, well appointed and large room, super breakfast and lovely staff.

the restaurant and bar looked lovely too, wish we had reserved a table, maybe next time

is ideal for coastal or inland locations - the rooms are cozy and comfortable and now that room service is

nothing really. couldn t log on to wifi

bed was nice and soft, the breakfast was kingly, a fridge and a heater that actually works all night long,

car parking was good and free as was the wifi

wifi worked well and the location although on the main road was very convenient

full english breakfast was marvellous - the preserves were particularly flavoursome, as was the succulent black

kids friendly ( goodie bags at arrival for kids, snacks for the road at the departure ) - the

bed was fabulous breakfast via room service was very poor

breakfast was very good, but hadn't realised at first, that one could have both uncooked and

lots of parking spaces

enough staff in the bar, the one bar person could not cope with serving drinks in the bar as well as serving in

was no pen included with the information book so had no way of filling in the feed back form or laundry / in

just inside the main entrance a large bag of used laundry had been left and stayed there until the last day of

lovely outside seating area breakfast very enjoyable

it was clean and comfy. and the fact they had room service.

is ample parking

a room which had all the dirty laundry stacked directly outside our window

first room was noisy as close to laundry room but moved to another quieter room with no problem the second room

the price, a small fridge in the room and access to laundry facilities would have been appreciated

there was an extensive amount of laundry in a bay outside my window

we also found the spa

perfect location was peaceful loved that was adults only comfy bed perfect for

parking is also great, we were able to park right next to our cabin which was so handy for

clean, comfy, close parking.

just adults and so relaxing

too small car parking.

the breakfast was delicious with a great selection and excellent quality of food

so rang for room service and could hardly hear him and having to go down and pay for it after a long day we

quiet rooms. has a small gym as well serves my needs. good breakfast

the gym is very limited

bar area very pleasant

one was a double room and also room was supposed to be cleaned but someones dirty laundry was left in one of

toilet facilities (both) out of order no toilets to use, when walking to room dirty laundry and empty bottles

i did ask if i need to pay for the laundry, as i'm sure that is outsourced

really, however laundry carts and bags and dirty plates and glasses left in the corridor overnight is just a

when we entered our room, it smelled strongly of dampness like old laundry that had been left wet for too

outside our room was cluttered with laundry wagons

feel half-detached, wallpaper peeling off, and flimsy curtains that hang with as much dignity as laundry on a

location was poor right next to laundry room, with piles of washing to go past to get to room plus lot of noise

placed in room that was within laundry and housekeeping area

out was at 11am, fantastic, thought i d have a lie in before i drove to devon, turns out the laundry cart

there was a constant banging of doors, especially from the laundry

really comfy bed, nice reception and bar area and great breakfast

it was too crowded for the conference, wifi a bit sketchy.

the relaxing bar area and garden.

wifi was fast and easy to get on

on staircase near room and dirty laundry lying in the corridor instead of being bagged or put into a trolley

noise from the laundry building(i think) below our room at night

disappointed there was no swimming pool. everything else was excellent

we was upgraded, had a wonderful experience bar was brilliant specially the irish coffees and the diavola pizza

no room service

the price of room service laundry was too high

unsure what, could have been plumbing, maintenance or laundry machines

view from windows was of fire escape and corrugated roof, which i assume was above the kitchen or laundry as it

a bit noisy in room 149 near laundry?

wifi

the food ordered via room service from the orchid restaurant was delicious very peaceful and quite even though

unable to access wifi from my room - the only disappointment in my stay.

the bar is open all night , nice size rooms if you book this hotel i suggest you reserve a car parking

wifi was a bit hit and miss (mostly miss) and bed was a bit soft for us.

didn't stock any beers in the bar that we would drink

room service was brilliant, the room itself was the king room with a king bed and balcony and it

wifi was hit and miss with signal, this was literally the only (for us very little) bug bear as we

the bar was atmospheric and the food was good and well presented

the wifi occassionally would drop out, but only for a short time.

friendly staff good location little disappointed with wifi good breakfast helpful staff

t appreciate used laundry left in sacks along the corridor sadly breakfast was appalling, the eggs were like

the measures to protect the envoironment: no need to laundry every day, waste paper in seperate bag

i isaid no need she had to go to the laundry to get clean towels out of the tumble dryer on the monday evening

housekeeping is spotty, laundry service not as advertised

got a free breakfast upgrade on check in

wonderful evening meal in the restaurant, all you could wish for at breakfast, lovely gardens and the hosts

breakfast and dinner were both excellent and we really enjoyed our room overlooking the beautiful

the staff were excellent and they accommodated our every need included making us breakfast at 06:00

breakfast choice was exceptional and so was the quality

got a easter chocolate egg before breakfast as it was easter :) no mobile reception but there is wifi

on arrival - dirty laundry and cloths were on the floor by the lift on the first floor

room noisy ,next to laundry room & outside kitchen fan..

room was situated in an off shoot of main corridor next to laundry room not visually appealing access

and very polite the car park was excellent value rooms were very comfortable and very clean the bar area and

room 123 is very small and the window opens directly on to the roof of the kitchen an kitchen ventilation system

our room appeared to be above the kitchen or laundry so could hear machinery operating below..

came out of room to find the cleaner had strewn all her full, heavy laundry bags across the bedroom doorway

the laundry was efficient but the hotel provided two different price lists without explanation

the staff were most helpful. the bar area and restaurant

room service for in-room dining was

room was clean and well appointed the laundry was changed every day

the service at breakfast was very poor and our order was lost n the kitchen & we waited for a very long time

weedy wifi

room 105, the window faced the extractors from the kitchens

it's boutique above a high end restaurant, bar

loved everything and have booked to go back in the summer taking the kids

coffee at breakfast we were forgotten

breakfast staff ignored us for quite a while.

price of drinks in the bar next to spa are ridiculous 20pound for small beer and one glass of cheap perseco what

everything. food, roof top garden spa, staff, atmosphere, area and the golf.