swimming pool and hot tub were nice and warm

they were very pet friendly

i stayed during a snowstorm, so i appreciated that the parking lot was cleaned early in the morning before i

around halls and doing warmups in halls no extra towels for any 4 of us could not get thru parking lot multiple

the room was very clean.... the staff was excellent and the waffles at breakfast hit the spot.

everything we needed. laundry room was particularly welcome

beautiful downtown location- loved the in house bar and the wonderful hot breakfast.

beautiful downtown location- loved the in house bar and the wonderful hot breakfast.

excellent reception desk staff, attentive & helpful, early check in given. breakfast was great.

good location, kids like pool & hot tub. the connected bar / restaurant is very convenient.

and laundry available too

of remodeling, however ever thing was very clean, room was beautiful, breakfast great, very nice pool

a bag breakfast due to the buffet having to be closed due to the covid-19 pandemic

not enough handicap parking spaces only two for the whole hotel.

trouble connecting to wifi

laundry being done in open alive just outside room at 11pm

free ice cream at the front desk, 24/7 coffee and gym, pool open late, hot breakfast.

parking was within a few steps from the entrance

very nice facilities, great breakfast that varies with a different special everyday

breakfast ,beds

breakfast was great. nice selection for everyone's taste. location is wonderful.

did wish it had breakfast and more lighting in the parking lot

dirty floors on steps. waiting for fitness room to be completed.

staff were quick to respond to any questions and be sure we knew about the breakfast and any other services

should have a hot tub in the pool area

delicious breakfast options, and everyone was so friendly & accommodating

we could hear the kids above us running around in their room till curfew at 10.

the pool was nice for the kids

the pool was nice for the kids

location, friendly staff, great breakfast bar, clean spacious room, and fantastic value

breakfast was ok, but needed someone there, as there was no juice only coffee

breakfast closed too early

pool area was excellent. location was great.

breakfast could ve been better

there was plenty of parking available

washing machine was broken, and six days on the road being able to do laundry would have been a bonus

there is ice, vending machines, laundry, pool, all were clean, it was just so clean and smelled so good

there is ice, vending machines, laundry, pool, all were clean, it was just so clean and smelled so good

the pool is large

value for money/good breakfast

the spa tub was not cleaned out and there were dead spiders around the bathroom.

hardly no breakfast, parking was terrible, i had to park around back.

breakfast was decent location was good

extra to check in no front desk attendant had to call them up place was not busy 3 cars in parking lot

hotel had a mini gym, pool and free breakfast

the pool area could have used a good cleaning

parking spots are tight for bigger suv. no elevator.

foul smell in room, floors in hallways dirty, parking lot small and needs repair, tiny bathroom

breakfast included was excellent

the breakfast was very delicious. the room stayed at a comfortable temperature.

phone always ringing, poor wi fi, not clean, loud patrons, managers kids were loud and screaming, laundry area

the pool looked awesome

there is also a portable camper attached to a truck at the back of the parking lot living there

to us we never where told about breakfast or a time to get breakfast, never was told if they had wifi or not

was pretty slim, parking lot area was very dirty with trash and cigarette butts , parking area definitely could

was a beautiful and unique hotel with caves behind the check-in desk, stone walls, a restaurant, bar and coming

feller is great, the staff at the long goodbye bar are super friendly, and the drink are fantastic

no room service

we are very sensitive to pet smells and this property does allow pets so be sure to ask for a pet free room

restaurant on site with great bar and coffee shop an added plus

laundry on site

there are guest laundry facilities too

then my guest was harassed in the parking lot

returned my pet deposit

quiet. felt safe with cop s driving through parking lot for checks on property

the it helpline was very helpful getting our son's ps4 connected to the hotel wifi

pleasant staff, great room, incredibly comfortable bed, the pool was perfect

the pool was nice and convenient location to everything.

breakfast was good average

clean pool.

room, helpful staff, convenient guest laundry

kids liked the pool. it was very quiet. good location!

the sink drain, the ac kept the room cool but didn't seen to remove the humidity very well, the wifi signal is

was excellent, location easy to get to, free parking, comfortable bed, ease of getting service for extra towels

clean, easy to find, parking available, good wifi

in the spa tub did not work

the wifi was crashing.

spa tubs seemed louder then normal and we couldn't adjust the jets

breakfast was good, the bar was well stocked and comfortable and the staff were very helpful

dated but fit the atmosphere, hot water, shower soap dispensers, good ac, nice balcony, good wifi, quiet for

room was dark and 'breakfast' was packaged danish and coffee and that was it

breakfast was minimal, could have more selection.

the parking lot looks like a junk years

large loud partying in the parking lot

he managed to get me into a non smoking room

like the laundry on site and the pool with hot tub were perfect temps

due to the nichols inn getting overflow from a concert that was happening at treasure island casino

cool make your own eggs and waffe. nice pool and spa

pool was clean hot tub was great and and staff very friendly.

breakfast was amazing and open for longer than most other hotels

pool towel blue stripe so they could easily be returned to the pool after a stay when they do laundry-- i don

pool and hot tub were great

the big fridge was great free newspaper always a plus nice pet area with poop bags

everything except breakfast

the group of families and their kids (15-20) were loud, and running in the hallway until after 12am, and using

parking was good and food was also good

parking is a bit tricky to find

valet and free parking in safe garage behind hotel

the bed was perfect. very quiet hallways. parking so easy.

only thing that we didn't like was that the pool, hot tubs, and bar were shut down due to covid

breakfast was adequate but glad to have.

both pool and whirlpool were extremely clean and well maintained

poor plowing in parking area, ice and snow from melt and re-freeze

location was good. lobby looked updated and welcoming. easy parking.

with a splitting headache and opened the windows to let in fresh air from the parking lot

off street parking

nice jacuzzi tub, dual fireplace, and king size bed

really neat fireplace

rachelle was an awesome host. the linens were soft and the room very comfy with the fireplace.

room , very cozy and lovely, the jacuzzi and the fireplace were perfect

no laundry bag.

breakfast, dispensers rather than actual soap and shampoo, no laundry bag, non-fresh smell to whole

the wifi is horrible, breakfast is bland, the room was broken

more choices for breakfast

between tvs blaring into all hours of the early morning to people parking in the parking lot to test their car

pool and hot tube were a very nice plus

pool was cold

the pool and hottub were nice and had a free breakfast

everything was excellent. breakfast was just perfect for our family and needs.

pool was a good size

plenty of parking. good location.

friendly staff, delicious breakfast

the breakfast area was very clean and had lots of simple options

the room was clean and spacious, the breakfast was wonderful, and we could not hear any noise while inside the

everything was amazing. great breakfast !! can't wait to visit again soon