like the laundry on site and the pool with hot tub were perfect temps

nice pool and exceptional hot tub. close to resturaunrs

room was quite, beds were acceptable, breakfast was great, staff was friendly & it's a great location

unfortunately i had to close the windows and use the a/c due to another guest hanging out in the parking lot

not enough parking.

was put in a non smoking room but the room smelled like a pack of cigarettes

room was dark and 'breakfast' was packaged danish and coffee and that was it

the group of men staying there had a kitchen table and chairs parked out in the parking lot hanging outside,

no decent breakfast.

smoking was allowed in building,did not look like photos and was much more run down and dirty

front desk lady came into the pool area getting after my children for being in the spa saying they couldn't be

i thought the water in the swimming pool was quite cold for a heated pool

enjoyed the place, staff, rooms, pool and food

the breakfast

poor plowing in parking area, ice and snow from melt and re-freeze

desk employees should be a little more attentive to the desk and not chatting in back folding laundry & the

breakfast was amazing both mornings we were there

super friendly staff, excellent breakfast

great hot breakfast with many choices. pool was fun for grand kids.

pool and hot tub were cold

the gym was a small,11 x 13 foot room with a few items in there but really not enough space for more

fact that there is no breakfast/no restaurante, and no bar as advertised is very disappointing

i liked the decor, staff was nice and parking

we felt that since we had a pet, we received a lower quality room

00 pet fee with no hassel

laundry

pool room was nice clean room was nice to.

beds, clean rooms, nice breakfast and a working sauna

need an actual kitchen to make a good breakfast

great location, comfortable room, excellent breakfast, good value

breakfast was awesome and hotel staff and laundry were excellent.

only 1 washer and dryer for laundry. quite the wait for an open machine.

ice, vending, and laundry if needed

and breakfast included the best scrambled eggs i've had at any hotel in years

nothing, all was good no pool

the washer for laundry was out of order

the spa tub was great

was clean, customer service was excellent, breakfast was delicious, and location was convenient

could have shuttled other than the airport. breakfast was out of everything.

chain that i usually use for the multiple times i travel because they actually had the real breakfast and pool

only other thing that was not acceptable was the laundry

also, don't get room 101, it's directly under the laundry room

dirty laundry out in the open

definitely felt like asking her about or for anything(like for laundry or the soda machine), was a crime or

t close to any restaurants and no breakfast probably because of covid, but i would definitely stay there again

everything we needed. laundry room was particularly welcome

the restaurant next to the hotel has a good menu and a bar open till midnight

parking

was centrally located with lots of good restaurants nearby and it was very nice to have a bar and restaurant in

very easy to find and parking was freely available even when arrived at 11 pm

there was no breakfast the laundry room was clean

grab and go breakfast was a few nutrigrain bars

parking lot was under construction

people partying in the parking lot

cops came through the parking lot harassing anyone standing outside after 6:00 pm

be helpful to have a change machine in laundry room for quarters needed to run laundry appliance

laundry room was a mess and something was in the washer that messed up my clothes

and clean accommodations, nice roomy space in room, helpful and friendly staff, clean laundry appliances, c

it was very quiet and clean. and i like that there was a small kitchen.

parking lot was large and plenty of space

the laundry facilities were clean and very convenient

enough; availability of useful travel amenities like a workout room, laundry room, pool and a small store to

also great that they have laundry facility which we needed

facility was better than typical for a hotel in this category and i was surprised to see guest laundry facilities

the hotel has great amenities such as complimentary breakfast, laundry room, exercise room, elevators, snacks

also the king suite with fireplace we were really looking forward to

difficult to get to for the first time, not knowing which side street to take to get into the parking lot

also said pet friendly and son called to book room and was told that the website was wrong

beautiful lobby! the best breakfast we'd had the entire 2-week trip.

was a dog on our floor that barked a lot and woke everyone up the tv in the fitness room did not work and there

the pool

our room was clean, and they did not charge us extra for having 2 double beds (2 adults, 2 kids)

restaurant & bar on site with great food & service

large screen tv, refrig, microwave, iron, iron board, club room, snacks from 5-8 at night, and breakfast in am

staff was great and it's very pet friendly without smelling like pets

& they also have washers and dryers available (which would be great if you needed to do some laundry)

made us feel like family, assisting in many small but helpful ways--change for laundry, cleaned the room kitchen

staff that prepared the morning breakfast buffet were so friendly, attentive and sweet that i could not believe

feel like family, assisting in many small but helpful ways--change for laundry, cleaned the room kitchen and

the kitchen had everything one might need

on site laundry hot tub & pool exercise room a cafe offering starbucks coffee , breakfast, lunch & early

the pool area

the pool was also closed down, so no swimming

kids hated swimming in it and made our trip unpleasant

the staff and the bar didn't know how to make a drink and it was way to strong

room service

nice pool and large workout room on second floor as well as a spa

no kids menu, which was disappointing

just put in a pool, which is great; however it is very very small and seems to only add chaos and noise

the best hotel gym as well

the breakfast

a few of the other guests hit a car in the parking lot that was parked right next to mine and i was in it at

had a fridge, microwave, and even a whirlpool

breakfast was delicious

the room was very clean.... the staff was excellent and the waffles at breakfast hit the spot.

very big, free parking, clean hallways, gym facilities and even the laundry room!

no breakfast offered, none available close by. laundry facility was good.

kids in the room above us up early and jumping onto the floor over and over

of parking

great location for amazing food across the parking lot

worst part of our stay was the breakfast

on saturday night we came back late and the parking lot was full

while i did not have time to appreciate the pool, it seemed nice

the room was decent, but had some damaged/outdated furniture, and there was no body wash or bar of soap for

breakfast could have been better

oh, and get the dryer onsite fixed for laundry

not realize it was a two story building--never want a ground-floor room with parking lot and foot traffic outside

the spa water looked brown

complimentary breakfasts were very good

the pool hot tub food bar good

smelling laundry machine

were given a room right next to the laundry area on the first floor which was extremely noisy

rocks in parking lot and no laundry machines.

love that they had a laundry available

room and laundry area were very clean

loud air conditioner and high pet fee.

spa was closed no notice still paid $200 for 1 night, no pool

pool permanently closed which they do not tell you on the website also there was here and some

breakfast was exceptional and all staff members we're extremely courteous and helpful

clean room and yummy breakfast.

clean laundry room, fitness center

had laundry facilities and nice ironing board in room

the gym equipment provided was adequate to maintain physical fitness during the stay

could not get served at the bar. tried room service, no answer!!

the restaurant could have had other seating options other bar for dinner.

pool area was always picked up

breakfast options

they have several dedicated spots for truck & trailer parking

breakfast was ok, but needed someone there, as there was no juice only coffee

great pool!! very clean & comfortable room. yummy waffles.

laundry being done in open alive just outside room at 11pm

free ice cream at the front desk, 24/7 coffee and gym, pool open late, hot breakfast.

pool could be cleaner

complimentary ice cream sunday-thursday the breakfast was a great selection and very comfy and clean environment

pool was clean and refreshing

helpful and efficient the location was convenient the room was clean, comfortable, warm and cozy breakfast was

its a good place to stay. the breakfast and fitness centre are good.

it was my just by the pool as we were on floor 2

was on the first floor by the indoor pool

very clean, swimming pool and close to where we needed it.

and laundry available too

the hotel allows pets and one byproduct is the elevator had something of a wet dog smell.

wish pool was warmer

breakfast was very good and the pool was nice and clean

the free hot breakfast was a terrific amenity and was also very good

laundry facility was cool

the laundry

however if you enjoy smoking the devils lettuce and sharing your dirty laundry for all the world to hear, you

the no smoking policy, many customers did exactly that

the staff were friendly and i like that it s pet friendly

breakfast, nice accommodating staff, loved free shuttle to airport, comfy bed, prompt pick up of garbage left

gym was not working and nobody told me when i asked if they had one

the shuttle driver was awesome

breakfast was great, pool area was nice, and the staff were friendly

nice clean rooms, pool area and overall facility. very good experience, i'll stay here again

the food was healthy and excellent. bed was cozy. loved the pool and laundry

the restaurant is only a small bar with mostly sandwiches and microwaved pizza with very limited hours

has a shuttle available as well

shuttle service extraordinary

the staff was so kind, they offered the free shuttle from hotel to mall of america and to the airport

beds were comfortable enjoyed the whirlpool good breakfast

the recovery of my operation, the breakfast was outstanding and the staff was exceptional, the pool area was

the grilling porch was excellent and breakfasts good

you can hear people talking, watching tv or kids playing on the other rooms

the daily breakfast was very well presented and the number of food options were appreciated

the entire property was good for me with free breakfast, a bar on site, guest laundry and a great pool with

breakfast was good

property; right location, very clean, breakfast very good; room very clean as well as all of

disappointed we missed the pool time, that looked great too

i ve never seen a waffle bar with whip cream and strawberries before

room must have been right next to the laundry because there were load noises throughout the morning that vibrated

the free breakfast has a pretty good selection, and their guest laundry is also convenient if you want to travel

to check in delayed because rooms were not ready laundry room could not resolve a problem efficiently valet

no self laundry facilities

pool, but enjoy the fact that it isn't next to the rooms and we don't hear hordes of screaming kids or smell

did not have breakfast but bar was well stocked with many choices

there also needs to be room service and some elevator music would be nice

room service very prompt

room was nice and clean breakfast was good and had variety

the hotel walls are so thin i could hear peoples alarms i could hear kids talking in the other room

pool laundry access to skywalk and public transport

the pool is nothing special, goes up to about 5ft deep. no hot tub.

the bar service

pool and 24-hr gym was decently sized

very nice hotel and the pool was great.

younger kids will have less to do but still very comfortable

hotel very clean has a great breakfast in the morning

it would be great if pool could be open 24 hours.

from the picture it was 2 separate rooms so i thought this would be great when the kids sleep to watch tv and

breakfast was very good.

breakfast options were great, free laundry facilities, clean and very friendly staff!

and the room with the kitchen

building, including indoor pool and fitness center (closed due to covid)

great hot breakfast, pool and hot tub had salt water instead of chlorine

breakfast was definitely a step up here than the other experiences i ve had at other hotels

no guest laundry. had to drive miles to a laundromat.

guest laundry and pool was small

the staff was awesome the room was very clean and the shuttle service was awesome.

the restaurant bar on site was good too

disappointed there was no room service & no coffee in the lobby

beautiful decor, laundry and security measures. close to regions hospital

kids loved the pool area

pet friendly

breakfast hours were short 7-10 am. parking is $25 per day.

we enjoyed everything! the room was spacious, the kids enjoyed the pool.

bar was terrible i asked for coffee they didn't have any

staff were very friendly, from the front desk, the staff cleaning around the hotel, maintenance, bar staff,

the property was beautiful! the restaurant and bar were very nice as well.

brand new facility with a full bar and small restaurant

only for parking was hard when it was just us and the kids to get everything out of the car but the staff was

they offer a guest laundry as well

guys behind the bar didn't know who the cure was, which is weird

all the perks were appreciated (hot breakfast, late check out honored, etc) (+) i was ready to pay a late check

spacious, clean room and free breakfast and kick back

our kids can't stop talking about it

he said that they were short staff and no one was there to do the laundry so he can not grab new towels for us

the laundry machines were on different floors. those could be in a central convenient area.

hotel has a small, but very nice pool and gym

) and a dog (highest pet fee i've ever paid at a hotel) and taxes, i paid almost $200 for one night in a room

kind and courteous help at the front desk. nice restaurant, bar, and breakfast.

pool towel blue stripe so they could easily be returned to the pool after a stay when they do laundry-- i don

loved the pool!

the rooms were clean. the pool was great for the kids, but the breakfast was very poor.

the pool was also awesome

the room was clean, staff was friendly and the kids loved the pool

breakfast was nice

cleanliness and we did not see any pet around.

because of the virus, no breakfast offered. the room was very nice.

big room, clean, front desk staff. plenty of parking

the spa and the king size bed

there are guest laundry facilities too

laundry on site

room was quiet, clean, comfortable. lots of parking, ice machine worked great.

pet rate was to high. breakfast could of been better. there was no snack machine. it was broken.

seemed to be alot of police through parking lot. which is ok but made me wonder why?

phone always ringing, poor wi fi, not clean, loud patrons, managers kids were loud and screaming, laundry area

there is also a portable camper attached to a truck at the back of the parking lot living there

the pool looked awesome

pool was filthy and super cold

was pretty slim, parking lot area was very dirty with trash and cigarette butts , parking area definitely could

room, helpful staff, convenient guest laundry

room was clean, it was quiet, the breakfast area was clean and nice variety and the staff were helpful

the parking

breakfast was good

clean, easy to find, parking available, good wifi

restaurant on site with great bar and coffee shop an added plus

stocked mini bar did not leave room for our items or food - very small refrigerator no room service as website

00 pet fee for one night seemed high

feller is great, the staff at the long goodbye bar are super friendly, and the drink are fantastic

prices of the room snack bar selections were terribly priced

bar and restaurant nice also

beautiful vintage style room, big soaking tub and working fireplace, loved it!

i did not want a negative experience of complaining to be the context of our night away from our kids and home

the hotel was quiet but the duct work was pretty noisey the spa tub was gross and had staining from years of

location was the best. charlie's irish bar was super duper! breakfast buffet very good.

really neat fireplace

off street parking

there was a lovely fireplace in the room but it was only for

nice jacuzzi tub, dual fireplace, and king size bed

voucher for breakfast at lowell inn. 2-person spa in room.

dusty furniture, the kitchen table was a long wooden board with uncomfortable chairs

only thing that we didn't like was that the pool, hot tubs, and bar were shut down due to covid

there is no room service

there was no fridge, no ice bucket no vending, the pool was not open, and the hot tub had the same people in

no room service