bedroom's location we were assigned inside the hotel looked like an area for members of staff or laundry area,

wifi in rooms, didn't bother us but might have be an issue for others

plonking ourselves down in the bar and enjoying a drink after a day out was superb

staff were lovely and parking so convenient

sea views, easy parking and friendly staff.

the room service could have been a little more efficient (in terms of speed of service), in-house laundry was

bed was very comfortable the staff very efficient and friendly, the room service not expensive and the food

the gym has a good range of equipment

spa was great too, staff friendly and helpful and the treasure trail for kids was a lovely

before and each time it exceeds expectations , from paige, kaiden and mark front of house and bar who were

emergency exit doors used as storage facility for ironing boards, irons, crockery, laundry

on spa inside pool and jaquzzi could be kids separate.

the gym - cramped, old machines, couldn't see any hand sanitiser, one treadmill, one bike etc.

the kids club is next to none

facilities, proximity to charlestown pubs, exquisite dining (excellent dinner) good breakfast the ev chargers,

sadly the gym was shut due to covid which was disappointing but not the hotel s fault

great breakfast and dinner

everything was great breakfast and dinner were lovely room had everything we needed

staff were all great, friendly and polite, the hotel and golf course are set in beautiful cornish countryside

the bistro bar meals were excellent but almost too generous

selection at bar and availability of menu was low

friendly staff, lovely breakfast and rooms were great a real experience dinner in the chapel was great jail

the room was very comfortable and spacious; the other facilities were equally impressive: a great gym, a nice

really memorable complementary soft drinks in minibar nice touch for kids

wifi was down

i asked for some and was told the laundry hadn t delivered them

dinner and breakfast were fantastic

and we enjoyed an excellent lunch on arrival, a brilliant dinner that night, and a very hearty breakfast the

in a stunning location, this boutique hotel and spa is a cut above the usual coastal accommodation

were expecting a spa hotel and noticed that this had been removed from the hotel signage

upon finding out that we were celebrating, the staff arranged for little cut-out hearts and rose petals to be

price, breakfast, quiet location, wifi

also when i booked i assumed pet was included (as had stated 1 dog) not the hotel fault more with booking

was nothing we disliked although we would have preferred the wifi to be a bit better

very good selection good location room was lovely had a bath and shower nice grounds great parking definitely

delay in laundry turn around time - was in fact greater than promised 24 hour service

laundry service and a team from housekeeping that keep the hotel spotless

of room - a better placed mirror (too dark) and table and/or drawers for getting ready dirty laundry left for

stayed in room 30 and directly below my window all night cages of laundry were being dragged around outside

laundry service - clothes were laundered but returned un-ironed and creased.

our tv was not working and no laundry facility

worked very hard in the restaurant and the bar area, the young lady who worked in reception and laundry, and

location, heated swimming pool

the bar was lovely with beautiful views

breakfast was excellent

they also offered a very reasonable laundry service

nothings too much trouble and they thought of extra little things to make it more fun for kids

the parking is so convenient for the b&b, right out front

b & b were changing their internet provider on the day we left, so hopefully the wifi issues will be fixed

parking was super easy too

room we had was opposite toilets which wasn't ideal ,also we had the laundry room one side and kitchen the other

the bar is well stocked and perfect for an afternoon watching the waves roll in or a night cap before

location with on-site parking

resident bar was very relaxing with good quality drinks

the room was very cramped and the wifi was very slow and cut out a lot

we were surprised how expensive it was to do a load of laundry.

afternoon tea was lovely. laundry facilities available. we got a cheaper rate too.

the property was being upgraded and all very clean and well run. i liked the laundry facility.

clean rooms, laundry and new bathroom

laundry facilities handy on trip (coin op washer and dryer)

big parking, laundry room

the kitchenette was very well stocked, with a good selection of utensils and crockery, a combi

very dog friendly, good safe parking (with electric charging point), and a nicely appointed bedroom with balcony

bar closed relatively early at 7:30pm

however, the biggest challenge at the rosevine was the wifi - we got an average of 2 mbps (after trying with

tv very small and spa was out of order.

no spa out of order

tv was bit small .wifi could be extend to rooms .

the wifi isn t great and the freeview kept losing signal which again didn t bother us but could be

could of been slightly bigger and a bigger tv more coffee sachet plus did not like the fact room service came

i think we have all gone past the point of viewing wifi as a

swimming pool in and outdoor

especially the free wifi and the parking which again was very important to me on this trip

2 pools, a bar with plenty of space

the pool could have been a little warmer especially when you have small kids.

the dressing table as it had the tea and coffee tray on it and both sockets were used up with the wifi

was absolutely fantastic, the staff were really attentive and made the stay feel personal, the bar staff were

breakfast was the best we had ever had in the uk, so many choices and top quality

the food is very nice and fresh especially the cooked breakfast

was very good, our room wasnt quite ready when we arrived so we were offered a free drink in the bar while we

in reality i was overlooking a car park and delivery areas for laundry and kitchen

this was kind of a business / pleasure trip but i will certainly be back with the wife and kids as they will

bar snacks were very

the atmosphere, families and kids made dinner enjoyable especially for a solo traveler

lots of activities for adults/kids staffs where brilliant in providing information at the hotel (hot chocolate

kitchen closed a bit early. otherwise great.

compliment to the chef and kitchen team

it has basic facilities, no parking and when i stayed there no functioning restaurant, bar or indeed lounge

the advert on booking.com is misleading. it lists room service as a facility and there was none.

room, very small and uncomfortable bed, it was outdated, very expensive for what it was, the wifi didn't work

towel was folded and i would guess the problem was missed by laundry

from the room (we were expecting a front see view) laundry along the walking area always the beds were two

they also have a laundry service which was fantastic

we had a great stay during boardmasters weekend (kids were at the festival and we wanted to be close) and were

great room, great food, and very helpful and friendly staff and easy parking.

after the first night, some of our laundry disappeared and never resurfaced

bit noisy early in the morning by the laundry cupboard but did not spoil our stay

but it was a nice welcome thank you good to find help- yourself laundry

laundry room (4 a wash, 1 tumble

spa facilities, friendly staff, stunning room

5) there is a laundry, washing machine and dryer, plus an ironing board and iron, and all this is free

jacuzzi, changing rooms and laundry room was a bit disappointing, showing signs of being tired and not great

room was clean. food was good. we were able to do our own laundry at no cost. a nice surprise.

we especially loved and appreciated the free guest laundry, including detergent (one machine, one dryer)

friendly reception staff. laundry facility.

little bit noisy out back of hotel when staff coming and going end of evening / in morning with laundry

we had a view of the laundry room a big white wall felt like we were in prison, could hear water gushing from

the bedroom look over there laundry.we ask for a quick room but very noisy.

room was above the staff laundry/working area so we did hear a fair bit of noise but it wasnt awful and didnt

but still very expensive), was not brilliant - very noisy (being at the back of the hotel) - laundry trolleys

at 6pm and could not wait any longer we made the bed ourselves, sourced our own towels from the laundry cupboard

able to get laundry done so difficult when travelling

no laundry facilities the hotel is more geared for short stays rather than travellers who have been

parking when busy rooms very small for price/ no laundry facilities / concierge service would be

there is no laundry service, otherwise it s difficult to find anything we didn t like - perhaps the windows

we arrived to the hall outside our room covered in dirty laundry and just a general mess

pool/spa not repaired since last winter

friendly staff, lovely pool, food was good as was bar area . great view from room 305

having the 2 separate rooms in the family room was perfect and the kids loved the pool.

location. welcoming and pet friendly

parking is much to small

beautiful situation, comfortable modern room , excellent breakfast , parking available

unloading luggage is not great and parking is not ideal but works

comfortable room, very good breakfast with plenty of options, staff very helpful, would highly recommend this

comfy bed, good coffey & fridge content, new bathroom , good breakfast included

paint all chipped off around door, directly opposite laundry room so noise from staff early in the day

no wifi....this is 2017! small dated room.

hotel in need of update. no wifi not good for business.

no air conditioning, basic amenities. wifi and smart tv not working

a very welcoming check in, no wifi, not very much information given when arriving, just told the room wasn't

7 bedroom hotel on the harbour, recently refurbished, the lounge and breakfast room recreate the atmosphere of

great breakfast & very nice

the bar and restaurant are great with beautiful views

could be a little slow at times, particularly breakfast, but this wasn't a problem as we weren't in a rush

great bed and room service staff

liked the meet & greet, the valet parking, friendliness and helpfulness of the staff and nothing was too much

valet parking works a treat

a bit of revamp the inspector needs to put back some love and care the bar is very sparse breakfast is disappointing

staff lovely and room service very fast on every occasion

no problem parking the car or with the luggage it was all taken care of by the staff

wifi

sized mugs and cereal bowls - loads of storage space - easy access to the hotel including the bar and restaurant

setting, fantastic staff, best gin selection in cornwall only downside was i promised the kids a swimming pool

was left on over night, i think it was the extractor fan for the kitchen, which our family room was above

by reception staff, and the owner who immediately engaged in conversation when i entered the bar on the evening

thing you need nice decor there is tea and coffee a kettle and a tv bed very comfortable feee parking lovely

comfortable room, excellent breakfast, lots of help with looking after plants in potting shed, lending a small

there was always a free parking space which was ideal

breakfast cooked to order, which was very tasty and cooked to perfection

wifi was to say the least unreliable also the room was rather cold when we arrived the access to

wifi could have been better, connection wasn't good, everything else no problem.

nice comfy room, great wifi reception food great

separate room for kids was perfect

whole experience was a pleasure and evening meal and breakfast were very high quality

great location. clean and plenty of parking

the breakfast was great a full english with good quality produce with room service

lights didn t work on the spa bath and the mirror lights also weren t working.

we were booked into a caravan nearby with the kids and thought it would be nice if the newly weds had a plush

parking is shared with the adjacent pub and you have to register your car which is no problem but

very nice staff and plenty of free parking