we were surprised how expensive it was to do a load of laundry.

clean rooms, laundry and new bathroom

the property was being upgraded and all very clean and well run. i liked the laundry facility.

laundry facilities handy on trip (coin op washer and dryer)

afternoon tea was lovely. laundry facilities available. we got a cheaper rate too.

of room - a better placed mirror (too dark) and table and/or drawers for getting ready dirty laundry left for

stayed in room 30 and directly below my window all night cages of laundry were being dragged around outside

delay in laundry turn around time - was in fact greater than promised 24 hour service

laundry service - clothes were laundered but returned un-ironed and creased.

laundry service and a team from housekeeping that keep the hotel spotless

went that little bit further than expected particularly with laundry

easy to find plenty of parking great food and friendly staff

the wifi was able to be connected to

about the hotel was lovely fantasticly run the staff where lovely and friendly and the restaurant bar was lovely

wifi could have been a little quicker but thatsd neither here nor there

rooms too hot to sleep in, especially the penventon suite situated above the laundry

i say everything because we wanted to do some laundry but there wasn't

weak wifi in the rooms

fantastic food, pet friendly even though i didn't have a dog with me

were quite a few families with small kids yet the pool was allowed for kids only between 7-10am (coinciding with

the room we had was very hot (think it may of been above kitchen or laundry

wifi signal was not existent in room

everything was lovely; staff, room, breakfast, location, parking, would definitely stay again.

parking in car park restricted if you arrived back late.

parking was a bit stressful when we first got there, but managed to find a spot in the end.

they also offered laundry, traditional breakfast, and the wonderful company of the locals

had a nice stay, recommended if travelling alone or with a small group of friends, wifi didn't work for me,that

very friendly and in a great location at the top of jacob s ladder, great music night and a fab breakfast

could not connect to the free wifi on my last stay

we enjoyed drinks in the bar and were served a delicious breakfast

big parking, laundry room

breakfast was great but not fantastic, would have loved to have seen more vegetarian options on the

friendly for kids and dogs but clean everywhere all corners, etc

having a self-contained apartment within the hotel, relaxed atmosphere, helpful staff, easy parking, private

breakfast was amazing ! staff were brilliant! decor was divine !

the breakfast and bar meals were excellent and there was an efficient and cheap laundry service

also next to laundry room for any guests

there were damp patches on the wall from the adjacent laundry room

great breakfast, handy guest laundry room.

the corridors were cluttered and the guest laundry facility really was a disgrace unless they had just left

we may have been over some laundry room or similar as radiator was off whole time and november stay

easily accessible with parking. self check in service was straight forward.

aren t allowed in any dining area which was a shame meaning that for breakfast i had to order room service at

the place was absolutely stunning, from the spa facilities in the day to the bar at night

it was also a real treat to have the pool and gym to use; the pool was clean and the space had a very relaxed

bar area no atmosphere, and you had to use the same steps

have liked a kettle in the room - room service was fine, but prefer little independence on making a cup of tea

disappointed with no safe for valuables and no mini bar in room

no mobile signal. terrible wifi.

the bar could be in a better place

there is car parking but it is in the public car park, a 5 minute walk away

unloading luggage is not great and parking is not ideal but works

comfy bed, good coffey & fridge content, new bathroom , good breakfast included

breakfast was excellent

no valet parking as advertised

paint all chipped off around door, directly opposite laundry room so noise from staff early in the day

free wifi

maybe the bar could open earlier, felt they miss out on walk ins.

arrived late and the bar staff were so kind and accommodating,

bar manager in the evening friendly and chatty

breakfast was freshly cooked and speed of service spot on

great breakfast & very nice

live music in the bar is a fun added touch as is the secret cinema with fully reclining seats

beautiful place - warm friendly staff. lovely decor . evening meal and breakfast were excellent

great bed and room service staff

sometimes an littered with laundry bags, and food deliveries at back

i didn t like the room cleaning and also the facility doesn t have laundry service.

very warm welcome from all staff, nice room , amazing pool/steam/ gym, breakfast was delicious

the resort was clean, had great facilities (especially the spa and the pool

the use of the gym, sauna, pool and steam room is great

noisy on an inland room with laundry/ kitchen when window open

no laundry room

friendly excellent breakfast

room we had was right next to noisy extractor pipes from kitchen which came on at 5

room service was equally disappointing, with towels being refolded instead of replaced

laundry service. i do not feel it was done by a professional.

laundry services :-) and close to train station.

we were refunded dirty laundry in the fortified

the room was very small and situated at the rear of the hotel above the laundry room

no safety box , no laundry bag

could do with a spa bit or swimming pool

the breakfast we had enjoyed as well especially the extra coffee

no room service option

room service wasn't the best

very clean very pretty and the staff was soooo lovely and helpful it smelt really nice and the breakfast is a

i asked for some and was told the laundry hadn t delivered them

a complaint at all but be aware that parking a larger car/ exiting the car park can be tight if busy

disappointed that we booked middle cottage so we could cook in the kitchen during our 4 night stay

the wifi was very intermittent and unreliable, which was extra problematic as there was also no mobile

parking was very tight.

dirty laundry stored in front of my room was absolutely disgusting and smelly

pile of laundry in corridor

despite asking for 2 quiet rooms, close to each other, as we have kids, our rooms were on different floors

stuffs in our room was shaking and bouncing with the bass and the kids couldn t sleep

they have their own private parking lot

easy to find, friendly staff, warm bar area, breakfast, food, room, views

easy to find, friendly staff, warm bar area, breakfast, food, room, views

an on-site spa and a shuttle service to & from falmouth would have been really nice!

the wifi connection is not strong enough

the spa treatment was very good and the special beef joint for 2 was incredible

dirty laundry in the hallways a lot of the time

very appreciated guest laundry room in hotel

free car parking was a bonus, and the beds were very comfortable

young children allowed in the area as well, so kids bombing in the pool made it more of a municipal pool rather

beautiful estate, kids loved the large pool and jacuzzi.

we arrived to the hall outside our room covered in dirty laundry and just a general mess

i loved the fact the kids had a separate room they loved it

wifi was not the

the kids should have had a separate bunk/single bed instead they had their own room adjacent to us with

bit warm. pool air temp too hot

room was above the staff laundry/working area so we did hear a fair bit of noise but it wasnt awful and didnt

we had a view of the laundry room a big white wall felt like we were in prison, could hear water gushing from

the bedroom look over there laundry.we ask for a quick room but very noisy.

little bit noisy out back of hotel when staff coming and going end of evening / in morning with laundry

but still very expensive), was not brilliant - very noisy (being at the back of the hotel) - laundry trolleys

delicious meals, awesome kids' activities, laundry facilities, and a fantastic pool with jacuzzi

5) there is a laundry, washing machine and dryer, plus an ironing board and iron, and all this is free

we made use of the swimming pool, sauna and laundry room

part of the stay also with tennis courts and little cinema room bath rooms and lovely toiletries laundry room

friendly reception staff. laundry facility.

00 was a touch pricey for 3 days breakfasts for 2 kids

breakfast is worth the extra you pay and the cocktails served in the bar are top

breakfast was the best we had ever had in the uk, so many choices and top quality

the breakfast was delicious and well presented, and they had a wide range of options to choose from

was absolutely fantastic, the staff were really attentive and made the stay feel personal, the bar staff were

professional kitchen linked to seafood

broken bar fridge, unearthly repeating noise before 8am, rude staff

well looked after by kate and the other young lady, service was brilliant and please thank the kitchen staff

room, very small and uncomfortable bed, it was outdated, very expensive for what it was, the wifi didn't work

minor - kitchen smells come into living space

kettle and plenty of refills, nice sized tv and although there isn t wifi in the rooms themselves, it is

no spa out of order

the spa wasn't open due to covid

excellent wifi

could of been slightly bigger and a bigger tv more coffee sachet plus did not like the fact room service came

towel was folded and i would guess the problem was missed by laundry

from the room (we were expecting a front see view) laundry along the walking area always the beds were two

they also have a laundry service which was fantastic

amazing views, friendly staff ,free parking

we ask for a blanket for our kids and they dropped a dirty blanket on the floor in front of our door and left

bit noisy early in the morning by the laundry cupboard but did not spoil our stay

after the first night, some of our laundry disappeared and never resurfaced

but it was a nice welcome thank you good to find help- yourself laundry

laundry room (4 a wash, 1 tumble

room service dinner and breakfast was very good even for vegetarians

no room service, we ran out of tea, water etc

very good value for money , nice pool and gym

clean, pet friendly, indoor pool was open till 9pm which was perfect for an even swim for the kids

fantastic food. kids loved the pool. staff efficient and polite.

spa pool was gross - definitely needs a clean

our tv was not working and no laundry facility

worked very hard in the restaurant and the bar area, the young lady who worked in reception and laundry, and

staff wifi worked despite the indication on website and information that it would be limited to 1 hours

i am a lone traveller and feel comfortable sitting in the bar etc on my own

lovely breakfast. great family room with fab view.

room we had was opposite toilets which wasn't ideal ,also we had the laundry room one side and kitchen the other

the hotel had a lovely evening menu and there was a tapas bar and pub down the road, but you

the spa is small but perfect, we enjoyed our jacuzzi and an evening on the bar balcony with views of the beach

the room was very cramped and the wifi was very slow and cut out a lot

was excellent with plenty of parking

all round can't do enough for you clive cornish breakfast is exceptional tea coffee biscuits etc non resident

nice room and breakfast

amazing breakfasts, great walks & location, highly recommended

nothing is too much trouble for alicia and clive - and from great breakfasts to homely comforts, you won't find

charming idyllic oasis. great views and a tasty breakfast

they also offered a very reasonable laundry service

the location was nice and quiet, there was plenty of easy parking, the room we had was very clean and comfortable

super hosts and very clean. excellent breakfast. pet friendly

parking was super easy too

hosts were fantastic, breakfast was amazing

the room service could have been a little more efficient (in terms of speed of service), in-house laundry was

there could be a little more entertainment or areas to chill out as the bar was the only place for a relax

about the cornwall and hotel spa is welcoming and friendly

perfect room service, im builder so i can say the room is brilliant

was unfortunate that the spa and pool were out of action

in reality i was overlooking a car park and delivery areas for laundry and kitchen

great relaxed vibe, spa areas,, views and the staff

room was a little noisy at night due to some kind of heat pump, maybe the air con or the pool air system

is not a kids friendly hotel, restricted to use some spa facilities with the kids

this was kind of a business / pleasure trip but i will certainly be back with the wife and kids as they will

bedroom's location we were assigned inside the hotel looked like an area for members of staff or laundry area,

the hotel owner explained that i could get food at the golf club nearby but i really didn't want to go out

no room service because we didn't leave the key

wifi only work in the communal area.

wifi was good

emergency exit doors used as storage facility for ironing boards, irons, crockery, laundry

gym fairly basic, but adequate

i get a night off from the kids each month and this is my retreat

cleanliness size of room for one person facilities location ease of parking

lovely hotel everybody was great, can be noisy at night especially as its a kids friendly hotel, which is good

room near laundry pick up area

asked for a laundry bag and list twice but didn t receive fan in my room too loud

the hotel's facilities were excellent, with both indoor and outdoor pools, massage and gym and, for children,

the breakfast was awesome as well

we chose to stay in one of the hotels villas as we had our two older kids and our dog with us

to our room and clean ( may be a pile of clean bath mats would have been a good idea and a used laundry bin

the pub appeared to have a couple of tiny parking spaces up the hill past the pub, they were not obvious and

i wanted better wifi, but this isn't a place for wifi, this is a place to be in the moment and to enjoy

parking can be tricky if you are not prepared for tight spaces but is is managable.

use the car park as you come down the hill on the left or you may regret it

able to get laundry done so difficult when travelling

dirty laundry left outside rooms ( covid clean

at 6pm and could not wait any longer we made the bed ourselves, sourced our own towels from the laundry cupboard

there is no laundry service, otherwise it s difficult to find anything we didn t like - perhaps the windows

parking when busy rooms very small for price/ no laundry facilities / concierge service would be