waitresses at breakfast were most charming and the food itself was excellent

the staff were exceptionally friendly, ms at reception was kind and helpful and izzy behind the bar gave us

dinner in restaurant was excellent, as was breakfast

bonus, the kids' playroom is the best i've ever seen at any hotel (and one of the only)

excellent restaurant and bar on-site serving high-quality food and drinks

with a sliding door which doesn t shut and the bed was small not for 6ft people said there is a spa but the

nights stay and no room service

no spa out of order

and clean, was good location, free parking, wifi in public areas only, jenny the bar manager fantastic and as

the spa wasn't open due to covid

very affordable for such a great beach front location with access to indoor/outdoor pool, gym and sauna you

staff was very helpful, the breakfast was very good, the room was very clean and the bed was nice and firm

it appears there is no room service and the kitchen closed early

free wifi was much better than average and on-site parking was reasonably priced

bar food would be a nice idea maybe

room, very small and uncomfortable bed, it was outdated, very expensive for what it was, the wifi didn't work

parking, no dvd player, no restaurant sun eve, no wifi in room

there was no wifi

could hear kitchen which was below our room; didnt spoil our stay.

broken bar fridge, unearthly repeating noise before 8am, rude staff

from the room (we were expecting a front see view) laundry along the walking area always the beds were two

towel was folded and i would guess the problem was missed by laundry

they also have a laundry service which was fantastic

parking was a bit tight, as we were there between xmas and new year it was quiet so we were always

we had a great stay during boardmasters weekend (kids were at the festival and we wanted to be close) and were

worked very hard in the restaurant and the bar area, the young lady who worked in reception and laundry, and

our tv was not working and no laundry facility

lovely breakfast. great family room with fab view.

great location, beautiful hotel and pool, great views, very helpful friendly staff

so helpful and friendly, from reception to housekeeping and the bar - and the staff serving at breakfast were

laundry room (4 a wash, 1 tumble

after the first night, some of our laundry disappeared and never resurfaced

bit noisy early in the morning by the laundry cupboard but did not spoil our stay

but it was a nice welcome thank you good to find help- yourself laundry

love that it was dog friendly, we didn t travel with our pet but amazed to see how well a dog friendly hotel

part of the stay also with tennis courts and little cinema room bath rooms and lovely toiletries laundry room

we made use of the swimming pool, sauna and laundry room

friendly reception staff. laundry facility.

5) there is a laundry, washing machine and dryer, plus an ironing board and iron, and all this is free

delicious meals, awesome kids' activities, laundry facilities, and a fantastic pool with jacuzzi

room we had was opposite toilets which wasn't ideal ,also we had the laundry room one side and kitchen the other

location with on-site parking

wifi didn t seem to work.

the bar area with outside seating was exceptional

parking on site

little bit noisy out back of hotel when staff coming and going end of evening / in morning with laundry

the bedroom look over there laundry.we ask for a quick room but very noisy.

but still very expensive), was not brilliant - very noisy (being at the back of the hotel) - laundry trolleys

room was above the staff laundry/working area so we did hear a fair bit of noise but it wasnt awful and didnt

we had a view of the laundry room a big white wall felt like we were in prison, could hear water gushing from

we arrived to the hall outside our room covered in dirty laundry and just a general mess

the hotel is slightly outdated but the forst spa -did not work and if you come to the swimming poole on your

wifi was decent, location is amazing and the shower had amazing

spa wasn t working

i loved the fact the kids had a separate room they loved it

they also offered a very reasonable laundry service

no wifi in our room

breakfast was exceptional

wifi barely reached the room

excellent breakfast. hosts were warm & welcoming. easy parking.

in reality i was overlooking a car park and delivery areas for laundry and kitchen

kids weren’t allowed in the o go restaurant which seems to jar with the hotel being family

dishes as well as meat, the herring resteraunt served great food, staff were really nice, the bar was good,

i would probably say breakfast but that is just because of my preference

this was kind of a business / pleasure trip but i will certainly be back with the wife and kids as they will

stayed in room 30 and directly below my window all night cages of laundry were being dragged around outside

laundry service and a team from housekeeping that keep the hotel spotless

laundry service - clothes were laundered but returned un-ironed and creased.

of room - a better placed mirror (too dark) and table and/or drawers for getting ready dirty laundry left for

delay in laundry turn around time - was in fact greater than promised 24 hour service

we were surprised how expensive it was to do a load of laundry.

laundry facilities handy on trip (coin op washer and dryer)

the property was being upgraded and all very clean and well run. i liked the laundry facility.

clean rooms, laundry and new bathroom

afternoon tea was lovely. laundry facilities available. we got a cheaper rate too.

parking when busy rooms very small for price/ no laundry facilities / concierge service would be

the bar and dining area was great and the staff assisted with laundry

able to get laundry done so difficult when travelling

at 6pm and could not wait any longer we made the bed ourselves, sourced our own towels from the laundry cupboard

dirty laundry left outside rooms ( covid clean

went that little bit further than expected particularly with laundry

easy to find plenty of parking great food and friendly staff

parking was great as plenty, and easy access to the a30 as well

on this occassion the wifi was not working, so had to drive to the closest mcdonalds to do

lovely bar and restaurant, staff were really friendly

the room service could have been a little more efficient (in terms of speed of service), in-house laundry was

room service was punctual and delicious

can t do enough for you from reception, to the breakfast team & the restaurant staff, to the bar staff everyone

the birthday card and the petals on the bed

would be good for a family trip too as they have goody bags for kids and a private park

rooms too hot to sleep in, especially the penventon suite situated above the laundry

i say everything because we wanted to do some laundry but there wasn't

toast took a long time to arrive had almost finished my breakfast

the spa facilities were great, as was the food

breakfast excellent

bedroom's location we were assigned inside the hotel looked like an area for members of staff or laundry area,

bar area cost with fireplace and nice sea hotel atmosphere with really lovely staff, especially the

wifi problems which are being addressed

staff were lovely. early check in. food was very tasty

no room service because we didn't leave the key

i asked for some and was told the laundry hadn t delivered them

is really very good indeed, and the whole ground floor is set up with a comfy lounge (no public bar and no

only had bbc channels, wifi signal intermittent, car park very narrow so would be difficult with a big car

the wifi was very intermittent and unreliable, which was extra problematic as there was also no mobile

it's not a place for kids i'd say, which we like too ud83dude03

emergency exit doors used as storage facility for ironing boards, irons, crockery, laundry

there didn t seem many staff available in the spa or spa bar area

here often , amazing location , dining options to suit your mood , comp golf for residents a bonus

if you like golf and swimming and spas, this place is ideal

gym could be bigger

big parking, laundry room

having a self-contained apartment within the hotel, relaxed atmosphere, helpful staff, easy parking, private

30pm cut off) eye rolls and requests to order now, i requested room service as we had our dog and we d had a

if i have to say anything the pool was a little cold

however, the biggest challenge at the rosevine was the wifi - we got an average of 2 mbps (after trying with

dirty laundry stored in front of my room was absolutely disgusting and smelly

pile of laundry in corridor

breakfast was great. cleanliness is fantastic. friendly staff. good bar. free parking.

room service trays left on landings for several days

superb breakfast and evening meals. very friendly and helpful staff. parking free at hotel.

the room we had was very hot (think it may of been above kitchen or laundry

to wait a while for breakfast , slow service and found breakfast very disappointing ud83dude1e we have had better

wifi didn t work half the time inspite of the reception man rebooting it, had to use 4g

breakfast was very nice and staff were very attentive and gave us everything we asked for

the bar downstairs again excellent food, well made and served drinks and the view was amazing

breakfast was excellent

position perfect, staff perfect, breakfast perfect

excellent breakfast

good bar and restaurant - very good food if a little expensive

beautiful situation, comfortable modern room , excellent breakfast , parking available

paint all chipped off around door, directly opposite laundry room so noise from staff early in the day

wifi even in communal areas was weak and it was not easy to get connected

also maybe a bar fridge in the rooms would be of value

no wifi coverage in the rooms only available in dinning area and waiting area.

no air conditioning, basic amenities. wifi and smart tv not working

wifi for the duration of our 4 day stay - which we appreciate was down to open reach poor service

hotel in the lovely fishing village of st mawes excellent staff, comfortable room and beautiful breakfast

secret cinema and kids play room

poor wifi

great breakfast great location

a bit of revamp the inspector needs to put back some love and care the bar is very sparse breakfast is disappointing

the bar could be in a better place

have liked a kettle in the room - room service was fine, but prefer little independence on making a cup of tea

no problem parking the car or with the luggage it was all taken care of by the staff

valet parking works a treat

they also offered laundry, traditional breakfast, and the wonderful company of the locals

nice rooms very nice bar the staff where laid back and couldn t do enough for you

i felt right at home from the moment i walked into the bar to the moment i left after breakfast

breakfast is great - you get choices and can have anything you want

could not connect to the free wifi on my last stay

we may have been over some laundry room or similar as radiator was off whole time and november stay

the place was absolutely stunning, from the spa facilities in the day to the bar at night

no welcome pack or information such as wifi code or clear details about hotel and amenities

great decor and ambiance. really helpful staff and lovely cocktails! loved the pool area too.

our room was near the gym/pool, which was noisy.

the breakfast and bar meals were excellent and there was an efficient and cheap laundry service

the corridors were cluttered and the guest laundry facility really was a disgrace unless they had just left

there were damp patches on the wall from the adjacent laundry room

great breakfast, handy guest laundry room.

also next to laundry room for any guests

noisy on an inland room with laundry/ kitchen when window open

no laundry room

room had good selection of beverages and mini bar had good choice of drinks

the room was a bit noisy in the evening (due to a kitchen fan

the pool area was wonderful - plenty of towels everywhere, always nice

i didn t like the room cleaning and also the facility doesn t have laundry service.

sometimes an littered with laundry bags, and food deliveries at back

breakfast fantastic, perfect location, staff all friendly and helpful

as said would stay again hopefully with no screaming kids

good restaurant. good gym. nice pool. great views.

the room was very small and situated at the rear of the hotel above the laundry room

laundry service. i do not feel it was done by a professional.

no safety box , no laundry bag

laundry services :-) and close to train station.

breakfast was wonderful. laundry service not good. staff very friendly and polite.

relaxed atmosphere and emphasis on being pet-friendly which is why we will return.

the breakfast and the evening meals were excellent

very clean very pretty and the staff was soooo lovely and helpful it smelt really nice and the breakfast is a

good to have a bar for a quiet drink before dinner

the buffet breakfast was well cooked

parking could be better. you can pay to reserve a space.

wifi was virtually non-existent - we could barely connect and when we did it kept dropping out

excellent breakfast choices delicious evening menus, cocktails in freddy's bar a nice bonus

breakfast and dinner included in the stay are delicious beyond expectations

will try room service menu next time

very appreciated guest laundry room in hotel

dirty laundry in the hallways a lot of the time

wifi was terrible and i could not do any work for the entire 3 day stay

good breakfast selection

great staff, helpful and friendly. lovely room. free ev charging was a great bonus.

nice room and breakfast

our room was clean and comfortable, bathroom was clean and breakfast very filling

best breakfast ever

excellent staff and breakfast

all round can't do enough for you clive cornish breakfast is exceptional tea coffee biscuits etc non resident

asked for a laundry bag and list twice but didn t receive fan in my room too loud

room near laundry pick up area

every thing about are stay was perfect walks food swimming pool gym was perfect

the kids high tea is a fantastic idea

the gym was small but this is on the plans for development

to our room and clean ( may be a pile of clean bath mats would have been a good idea and a used laundry bin

wifi signal poor (and no mobile service)

off and parking was a bit hair-raising

full english breakfast was excellent

there was parking available just a short distance up the hill which is a bonus in cornish fishing villages