reception was full of laundry both days and lots of flies at night

welcome, parking and room met every expectation, very clean, great wifi, very comfortable bed

also we were grateful to be allowed an early check in which was appreciated

was in a very central and great location, parking right outside, lovely outside convenient designated smoking

the homemade lasagne on the room service was delicious and nice big portion

free wifi

poor wifi. and my double bed was 2 mattress put together.

no cleaning wifi not working no tea provided

wifi was almost nonexistent

ve stayed here a few times and noticed, wifi although free, which is great

with bikes ,and needed a hotel that we could store them ,very helpful stored them in the laundry room ,even when

good standard of accommodation, clean and fresh laundry

the room was great, the location was fantastic, there was even a laundry on the next block

very poor wifi meant i couldn't work well in my room

wifi was really slow and kept cutting out

location great, room lovely, staff helpful and friendly, the garden bar and restaurant is lovely

not as expected parking was a nightmare mold in 1 bathroom with a toddler no bar as pictured breakfast was in

there was no room service for making our bed cleaning bathroom we were told on arrival this is not available

parking issues due to narrow roads.

coffee making facilities, great wifi

cooked breakfast was great, though fruit, yogurt and cereals would also have been nice, if they had been

comfortable hotel in a lovely old building with a lot of charm, lovely room, breakfast very nice

tv worked well and there was fast free wifi

comfortable room, with good wifi

all windows are surrounded by lot paths to the restaurant and bar

wonderful room, staff were amazing, helpful with parking and lovely bar staff

wifi was poor, little or no reception in room 4, kept dropping out, mentioned it but it got no

all of it but the free parking and wifi is always welcome

the restaurant and bar was closed

was shame that the bar was not open in the afternoon / evening as the weather was nice for a change for the

lack of bar and lounge area.

just a shame we are in the social distancing time it would have been nice to have a drink at the bar and in the

unfortunately parking is tricky and the roads are narrow.

gated parking was exceptional/necessary

not doing room service

is nothing not to like about queens hotel although a laundry service would have been helpful

bed not too noisy even though they had a wedding downstairs good wifi signal in room room a decent size for a

wife went n slept in the spare kids bed

location & free parking

the staff had kindly made the towels into a pair of swans ud83eudda2, & scattered artificial rose petals on her

no laundry small room

i asked about laundry services and was not helped,

all were lovely, reception, bar staff, chamber maids, restaurant staff

bar and restaurant onsite also

ev chargers very convenient.

wifi is not very good.

good location, quiet, comfortable bed with more than adequate bathroom ok free wifi

a little tired, and need better wifi

very nice staff, nice room and shower,wifi, and location good too. all was ok for me!

reception - clean - wifi worked well - a very average room but got what we paid for

noise in mornings when laundry was collected.hard pillows!

laundry and room was tiny for the price you pay

seating area and bar was very nice with a children's drawing area

keep kids from touching food at breakfast buffet

we were offered free room service but there was not where to eat apart from on the bed

we were in room 101 which was next to the laundry room and we had loud machinery noises and

room was next to some sort of laundry which was noisy in the afternoon and the following morning early

clean laundry left outside room

however i am sure that hotel deliveries (food, laundry) must be able to get closer that would have enabled me

quality breakfast we found riubbish in the bins in our room dirty laundry in corridors poor maintenance/ room

one lift, in use by cleaners so you have to wait a long time and hope it s not full of laundry sacks so you

sushi menu, decor, staff, breakfast - very quick to arrive

bedrooms and bathrooms are all newly updated, bar and restaurant are now a joy to use

the breakfast bar was stocked well with fresh fruit , yogurts, various cereals, white and brown bread for toast

65mbs free wifi was a bonus

lots of amenities - the library and laundry room were brilliant bonuses and i liked looking at all the navy

also, the laundry room was convenient

pool good, and i liked the guest laundry facility and quirky places to read around the place

the laundry facilities were great

laundry... clothes were still damp out of dryer .. might boost it a bit.

hanging off of the wall, my room overlooked the courtyard where the hotel had crates of dirty laundry ready to

it's a bit run down and dated, could do with a lick of paint, a little tlc but for a family with kids, it's

definitely a plus was the pub and kids play area.

comfortable and room service was great

adjoining, the food was lovely and good value but a bit noisy as it was also a sports bar , the constant door

for two days a note slipped under the door to say short staffed told to go and get any clean laundry and toiletries

generator in laundry running all night caused us to have very poor nights sleep

laundry facility and lack of staff to deliver meals to room

location. pet friendly. friendly and helpful staff. excellent value.

great place to come with kids and dog, very comfortable and spacious, super polite staff

the staff were very helpful with our need to get laundry done quickly, helping out with the hotel laundry

laundry needs updating - sheets though clean were rather off-white

the room came with wifi, netflix and amazon prime accounts

wifi was a bit temperamental

it was such a lovely break at a very reasonable price and lovely surroundings with plenty of parking on site

the restaurant was really accommodating for the kids and brought a lovely cake oyt for my husband birthday

pet friendly, room size and cleanliness was good, staff super friendly

i booked this hotel as i had stayed previously and i checked online to see if they had ev charging facilities

the bar is vast but with cosier zones to sit and enjoy a drink and the staff were equally lovely there

pet charge is too expensive, 30 for stay

amazing facilities, shared kitchen and lounge/dining area was really good. great location.

easy check in,friendly helpful staff in the bar downstairs, great location, perfect for me for a few days

guest kitchen was well equipped and clean, and would definitely use more if i was staying longer

location, lovely bright, clean bedroom, bathrooms and kitchen

wifi dropped in the room

laundry was collected by my room a bit early on a weekend

being woken with large laundry lorry reversing pass bedroom window on sunday morning before 8am

hallways full of laundry trolleys and rubbish

laundry and cups and glasses in the hall ways

parking, friendly staff and wonderful views from dining

the price asked for me to wash and dry a load of laundry was twice the local launderette.

locale and mostly helpful staff except for making available the listed laundry facilities

the hotel is in the town centre they don't have onsite parking

wifi ok

hotel is warm and clean, good size room with wifi and comfy bed. nice lounge with bar.

bags of dirty laundry sitting there waiting to be collected

loads of free parking

car parking extremely tight even for smaller vehicles.

are very friendly and rooms are a good size, loved how pet friendly they are my dog always enjoys our stays

the carpet in the room was very old and dirty

our room there was laundry sheets hanging over the banisters

didn t flush properly, room not as clean as it could be,dirty laundry lying at the bottom of

furniture very tired small tv quite old difficult to get wifi laundry bags left in coridoor

cannot buy a drink on room service

room service was not good we stayed for 2 nights, between nights bed was pulled up but not made,

room seven had the laundry vent near our window

24hrs bar and staff responded fast and care for great

kids noise coming from another room who was crying all nughg

lovely staff at check in and breakfast

no wifi in the room!!! very frustrating having to go down to the lounge for access.

only thing that could enhance the almost perfect stag would be access to laundry facilities

pool access is limited to kids. its good for adults

breakfast was good. everything organised. staffs are friendly. plenty of parking spaces

main bar area was occupied by a private party. so we went elsewhere for drinks.

excellent breakfast. pool and spa good.

hotel with excellent facilities - we particularly liked the pool and health facilities and the breakfast was

spa didn't provide

continental and full english if you wanted, tea and coffee and selection of juices , enjoyable breakfast

they could have more sort of fruits for breakfast, but there was nothing i didn't like.

and varied breakfast

breakfast and dinner were outstanding

dinner and breakfast were also excellent

lovely rooms, staff, breakfast, dinner and location.

pet friendly environment

was large with high ceiling plenty of light from big windows large bathroom with shower good car parking food

un happy, couldn't book anything, used jam and marmalade pots at breakfast, dirty laundry not bagged all up

really nice touch for the children with own robes, cookies and kids packs on bed

we were very happy with the gym

for room service at bar

restaurant and bar were lovely

it would be better to have refrigerator, hot breakfast, and laundry service.

don't deliver room service.

rooms are well clean, very modern. great place to take your kids.

quick which was great with the kids, hot and inexpensive

come on a bottle of water for kids

parking is easy and you would struggle to find a better location

the connection with wifi was very intermitent

the breakfast was

parking is a little neat and you wouldn't want to park a long, low vehicle

parking

dirty towels in room. room also very noisy woken up by laundry vehicle every morning at 6.00.

in the room it was not evident how to enter, confirmation of meal times and what to do with laundry etc

have to wait for eggs if not want scrambled never get salt when ordering room service

better wifi

loved the access to the pool and gym

i was in the corridor and i can hear the guy swearing from the laundry room bearing in mind i have 5 years

it was clean not that i can say that about the corridors leading to it filthy and cluttered with laundry carriers

all the dirty laundry everywhere

laundry/dry cleaning service

bins and laundry were left outside our room until 6 pm , and again early the next morning as we were in

dinner and breakfast, large car park which had plenty of space for our car and trailer

food in the restaurant was amazing both dinner and the breakfast

the room was excellent in every way, good food and excellent bar and waiting staff.

wifi and mobile signal a bit variable.

excellent all-round, from location,room,and superb breakfast.