laundry was collected by my room a bit early on a weekend

being woken with large laundry lorry reversing pass bedroom window on sunday morning before 8am

laundry and cups and glasses in the hall ways

hallways full of laundry trolleys and rubbish

room service cut off to early/ food

generator in laundry running all night caused us to have very poor nights sleep

for two days a note slipped under the door to say short staffed told to go and get any clean laundry and toiletries

laundry facility and lack of staff to deliver meals to room

breakfast very good value

breakfast was good, shame no fried eggs! kids loved the pancakes. location was perfect

hanging off of the wall, my room overlooked the courtyard where the hotel had crates of dirty laundry ready to

back in just after the main road in reaching distance of shopping centres the beach golf course very

at the lodge their wasn't any priority seating at pub and not free of charge at play area for kids

location was good. views (great saltern's golf course) was lovely.

the hungrey horse on the saturday night was full of kids running riot although food was good

the staff were very helpful with our need to get laundry done quickly, helping out with the hotel laundry

laundry needs updating - sheets though clean were rather off-white

? the bar very noisy!

lovely breakfast, friendly, helpful staff, good size room

old building with modern decor, friendly, helpful staff, nice breakfast with plenty of choice, bar and beer

bar was enjoyable

ev charger not working due to be destroyed by a food truck

ill in our wedding dresses) we were greeted with congratulations, complimentary late check out and complimentary

staff friendly and helpful. location ideal for my trip. ev charging point very beneficial.

pet friendly, clean and accommodating staff

free wifi

poor wifi. and my double bed was 2 mattress put together.

no cleaning. wifi not working no tea provided

ve stayed here a few times and noticed, wifi although free, which is great

wifi was almost nonexistent

good standard of accommodation, clean and fresh laundry

with bikes ,and needed a hotel that we could store them ,very helpful stored them in the laundry room ,even when

the room was great, the location was fantastic, there was even a laundry on the next block

nothing.. the staff when contacted about early check in was rude and unhelpful

the manager help accommodate for early check in and to store my bags for the day before i caught my train

reception was full of laundry both days and lots of flies at night

a very clean room and staff hair tied back and aprons on , always clear away and extractor on in kitchen and

love the lounge room, the bar and the room we were staying in!

girl on reception when we arrived very helpful and polite kitchen staff and breakfast very nice

could be in coffee beans machine in kitchen (restaurant)

i asked about laundry services and was not helped,

no laundry small room

lovely comfortable bed, good breakfast, pet friendly

nice hotel ,clean, friendly staff, strong wifi and its location great every thing near to you just walking for

ev chargers very convenient.

i appreciated the guest laundry facilities

i discovered a laundry room, a swimming pool and a well stocked bar

also, the laundry room was convenient

guest laundry

laundry... clothes were still damp out of dryer .. might boost it a bit.

a little tired, and need better wifi

i couldn t get onto the wifi

for a very low budget stay if you want a clean bed, private bathroom and good wifi

the wifi is also excellent

the wifi was very good and checking in and out was seamless

one lift, in use by cleaners so you have to wait a long time and hope it s not full of laundry sacks so you

breakfast was fabulous

hotel areas (foyer, bar and dining room) all refurbished and done to excellent standard

good wifi

65mbs free wifi was a bonus

the room service from the florence pub was outstanding service

was split up between lots of houses, it didn t feel like a hotel with its own facilities eg a bar - it was

i was disappointed by my room service order

wifi worked very well and our request for

coffee making facilities, great wifi

great location, friendly and helpful staff. good breakfast range.

all windows are surrounded by lot paths to the restaurant and bar

comfortable hotel in a lovely old building with a lot of charm, lovely room, breakfast very nice

maybe bar available in hotel

we went to use the bar after walking back from town to be told it was closed at 2210pm despite upon checkin

however i am sure that hotel deliveries (food, laundry) must be able to get closer that would have enabled me

clean laundry left outside room

bed sheet still stained after laundry?

machine straight up doesn't work, you have to collect your laundry from reception rather than have it delivered

we were in room 101 which was next to the laundry room and we had loud machinery noises and

wonderful room, staff were amazing, helpful with parking and lovely bar staff

comfort, location and pet friendliness

the restaurant and bar was closed

gastro bar over the road was a good option and the food was excellent, we ate there twice during our three

free wifi was slow, used a personal hotspot instead.

fine when we stayed, but i think parking may be a problem during high season.

were called before our arrival to ensure we had the correct details for the parking which was really helpful

room service needed to be more accessible

just a shame we are in the social distancing time it would have been nice to have a drink at the bar and in the

small parking space around the hotel.

is nothing not to like about queens hotel although a laundry service would have been helpful

lovely room with sea view. good breakfast helpful staff easy parking

free car parking

ceilings and a four poster bed for the adults with a secure en-suite twin for the kids was perfect

the staff had kindly made the towels into a pair of swans ud83eudda2, & scattered artificial rose petals on her

noise in mornings when laundry was collected.hard pillows!

laundry and room was tiny for the price you pay

chose this hotel because i have a pet hate regarding paying for parking

breakfast was great . location brilliant for southsea

last night when we were sitting at the bar area, the coldness was coming through

bags of dirty laundry sitting there waiting to be collected

convenient location. excellent host. good breakfast. pet friendly.

lovely big room, nice breakfast friendly staff

0545 we had kids running around on the floor above

we liked the access to books that we could borrow and free wifi we did not have

room seven had the laundry vent near our window

beware of parking under the trees, the birds are very messy.

complimentary parking on hotel grounds

) breakfast room service was slow and a little sloppy (no napkins, cool coffee, staff in and out to grab a

room service everyday available of wanted

wifi poor in the room is was in!!

lovely bar

bar and restaurant were superb, food excellent and the staff very professional

breakfast was equally excellent - restaurant is very highly recommended

the bar was a lovely cosy area

our room there was laundry sheets hanging over the banisters

furniture very tired small tv quite old difficult to get wifi laundry bags left in coridoor

didn t flush properly, room not as clean as it could be,dirty laundry lying at the bottom of

wifi connection not free and hassle having to go through filling out online account to connect

located on good place, huge sitting place inside bar and restaurant.

laundry bags in the hallway most of the day

the spa and restuarant were lovely

though it had a spa-jacuzzi and gym, and the room was 165

we had room service our first evening did

the spa was amazing and relaxing, too

dirty towels in room. room also very noisy woken up by laundry vehicle every morning at 6.00.

in the room it was not evident how to enter, confirmation of meal times and what to do with laundry etc

superb breakfast, ample car parking

plenty of parking despite a wedding going on while we were there

spa need refurbishment

fantastic kitchen with great service

i was amazed with the restaurant room and the bar was relaxing

the food at dinner - both room service and in the restaurant - is delicious

it was fab to be able to use the gym and was really easy process to get access

location with large bedrooms and good wifi

laundry/dry cleaning service

i was in the corridor and i can hear the guy swearing from the laundry room bearing in mind i have 5 years

all the dirty laundry everywhere

bins and laundry were left outside our room until 6 pm , and again early the next morning as we were in

it was clean not that i can say that about the corridors leading to it filthy and cluttered with laundry carriers

the wifi and tv.

showed me the kitchen and lounge so it was as well i remembered it was there

the wifi was not working, but it was being fixed when we were leaving, so it should be good

great communal kitchen and well thought out areas for those who may choose to spend longer than one night, or

great room. clean, comfortable, great view and reasonably priced. great veterans bar downstairs.

and varied breakfast

everything. 3 screens in bar for word cup

the hotel also boasts a spa and a pool

have liked some seating around the pool to relax and read a book, but it s not that type of spa pool

there are 2 saunas, nice pool, lovely hot tubs and steamroom

locale and mostly helpful staff except for making available the listed laundry facilities

the price asked for me to wash and dry a load of laundry was twice the local launderette.

breakfast included, car parking free & free wifi

hotel is warm and clean, good size room with wifi and comfy bed. nice lounge with bar.

s good but it s a shame kids not free

down side apartment 18 opposite laundry with a stop start humming up to eleven pm

early check in arranged. thank you

breakfast was very good but there was often a chorus of where s my toast it became a quest the

a quest the room was well decorated very clean and quiet the lounge was comfy and the swimming pool and gym well

excellent staff, loved the golf course, spa etc atmosphere was lovely, excellent food, great breakfast - staff

they had put swans and rose petals on the bed

the wifi did not work

excellent breakfast and friendly staff.

kids do miss edna and the parrot

stayed there 3 times in last 3 months great place great staff great breakfast

un happy, couldn't book anything, used jam and marmalade pots at breakfast, dirty laundry not bagged all up

and that meant we had to join a waiting list to use the pool etc, not great for a family with kids who may not

stayed in a family room and lots of thoughtful touches such as a welcome treat for my daughter, kids robe so

very poor wifi

and friendly welcome at reception, good size room with a sitting areas as well, bar and restaurant is done to

it would be better to have refrigerator, hot breakfast, and laundry service.

fold out sofa bed for kids to sleep on was also of good quality

clean modern hotel felt welcome with the kids

excellent wifi, power point and usb ports all in the right places

very comfortable, i was expecting to hear foot traffic being so close to the lift and above the bar but it was