the staff were very helpful with our need to get laundry done quickly, helping out with the hotel laundry

laundry needs updating - sheets though clean were rather off-white

wifi was a bit temperamental

breakfast great quick service staff very attentive and freindly

clean and warm with excellent parking.

hallways full of laundry trolleys and rubbish

being woken with large laundry lorry reversing pass bedroom window on sunday morning before 8am

laundry was collected by my room a bit early on a weekend

laundry and cups and glasses in the hall ways

great location, reception, bar and dining areas just been refurbished.

hanging off of the wall, my room overlooked the courtyard where the hotel had crates of dirty laundry ready to

couldn't get wifi

family rooms are the largest we have come across and having the attached pub means with kids can have meal and

breakfast excellent choice, and staff.

i came early and they provided me with early check in for free which is extremely appreciated

generator in laundry running all night caused us to have very poor nights sleep

for two days a note slipped under the door to say short staffed told to go and get any clean laundry and toiletries

laundry facility and lack of staff to deliver meals to room

area could have been a bit bigger or separate from bar

kids didn't like the breakfast. bacon rind was soft.

reception was full of laundry both days and lots of flies at night

girl on reception when we arrived very helpful and polite kitchen staff and breakfast very nice

spa bath, breakfast

a very clean room and staff hair tied back and aprons on , always clear away and extractor on in kitchen and

parking permits to park on the street

free wifi

no cleaning wifi not working no tea provided

no cleaning. wifi not working no tea provided

ve stayed here a few times and noticed, wifi although free, which is great

poor wifi. and my double bed was 2 mattress put together.

with bikes ,and needed a hotel that we could store them ,very helpful stored them in the laundry room ,even when

good standard of accommodation, clean and fresh laundry

the room was great, the location was fantastic, there was even a laundry on the next block

very poor wifi meant i couldn't work well in my room

my bed, shower was fab, loved having kettle, tea, coffee in my room and wifi and tv

parking was available but very small spaces! struggled to fit my car in!

there was no room service for making our bed cleaning bathroom we were told on arrival this is not available

the evening meal i had was on room service and because it comes from the pub it arrived and was not very warm

i was disappointed by my room service order

were really impressed with night security and help with parking

and comfortable rooms, strong wifi to be able to do work, great location to be able to see friends, family and

the web site the pictures i believed showed the bar in the same building ,but it wasn't

the restaurant and bar was closed

gastro bar food was great, service was good for most part just a little lacking at other times

gastro bar over the road was a good option and the food was excellent, we ate there twice during our three

a lovely cooked breakfast was provided too

good introduction to hotel - wifi password etc

the breakfast was amongst the best we've ever had, with fab service

great breakfast, free parking and wifi. rooms were hi spec and very comfortable

cooked breakfast was great, though fruit, yogurt and cereals would also have been nice, if they had been

the hotel bar lacked atmosphere

not doing room service

were called before our arrival to ensure we had the correct details for the parking which was really helpful

we opted for the gated parking and forgot about the car for two days while we enjoyed eating at the hotel on

gated parking was exceptional/necessary

i asked about laundry services and was not helped,

no laundry small room

breakfast was lovely and so much choice

they even did the ro up for our anniversary with rose's and rose petals

nice clean room and a lovely bar man

is nothing not to like about queens hotel although a laundry service would have been helpful

free parking & wifi

veggie breakfast for room service would have been good

wife went n slept in the spare kids bed

we reported that the free wifi in the bedroom was interminent.

good location and friendly staff good wifi signal extremely helpful allowing us to leave several large luggage

reception - clean - wifi worked well - a very average room but got what we paid for

the wifi was very good and checking in and out was seamless

for a very low budget stay if you want a clean bed, private bathroom and good wifi

needed a late check out and they were extremely helpful

laundry and room was tiny for the price you pay

noise in mornings when laundry was collected.hard pillows!

in speaking to gym members it does seem like this happens

swimming pool is open for kids only till 8pm on weekdays, and then 8-10pm is for adults only

swimming pool and room and the food in the restaurant was delicious

bed sheet still stained after laundry?

we were in room 101 which was next to the laundry room and we had loud machinery noises and

quality breakfast we found riubbish in the bins in our room dirty laundry in corridors poor maintenance/ room

room was next to some sort of laundry which was noisy in the afternoon and the following morning early

machine straight up doesn't work, you have to collect your laundry from reception rather than have it delivered

lots of amenities - the library and laundry room were brilliant bonuses and i liked looking at all the navy

full english breakfast, large library of naval/military volumes, pool, guest laundry, game room, bar and

i appreciated the guest laundry facilities

laundry... clothes were still damp out of dryer .. might boost it a bit.

the laundry facilities were great

one lift, in use by cleaners so you have to wait a long time and hope it s not full of laundry sacks so you

the system they use for parking, with the number you have to go put in the car and then remember to take it back

staff were so friendly and helpful we had a brilliant stay, and the parking was an added bonus

location is perfect with a beautiful view of the spinnika tower,free parking lovely breakfast and clean white

the location, the staff, and the breakfast

free ev charging

location, connecting room for a a family with grown up kids, decent breakfast, comfortable and spacious room

brand new, elegant and spotlessly clean! good gym, excellent breakfast. fantastic room!

have stayed before and the ev chargers at the front of the hotel have always been available

i booked this hotel as i had stayed previously and i checked online to see if they had ev charging facilities

the bar was a lovely cosy area

breakfast was amazing

gravel car park with two bp pulse ev chargers

very weak wifi, tv not working

breakfast really good and cooked to order

laundry bags in the hallway most of the day

the spa could do with a little update. hot tub was glorious but slippy on the floor in between.

room service was great and although we didn't eat an evening main meal, the deserts were great

the staff i had dealings with were all very friendly and efficient, especially the bar staff, spent a bit of

wifi iffy! that should naver happen - breakfast sausages could have been better

there is a kitchen and lounge area with everything you need if you dont want to eat out or, as i did, took a

location, comfortable room, lovely shower, nice big self-catering kitchen and lounge area, everything you could

i also loved the kitchen and dining area - those were super pleasant surprises

as having wifi throughout but this is zero signal on top floor, guest book confirms this is not just us at

guest kitchen was well equipped and clean, and would definitely use more if i was staying longer

bags of dirty laundry sitting there waiting to be collected

they didn't mind the noise from the kids or the dogs roaming around the pub and were so kind and friendly after

the wifi signal was poor. the lack of 13amp sockets in the room.

kids play area in restaurant

liked the modern feel and vibe to the room, the kids toy section, the breakfast was very yummy and great value

the price asked for me to wash and dry a load of laundry was twice the local launderette.

locale and mostly helpful staff except for making available the listed laundry facilities

can park car staff tim and all the staff cannot do enough for u food reasonable price bar man is very kind and

bar staff also superb

could be inconsistent depending on the chef in the kitchen at the time - some used ramekins to keep the beans

our room there was laundry sheets hanging over the banisters

furniture very tired small tv quite old difficult to get wifi laundry bags left in coridoor

didn t flush properly, room not as clean as it could be,dirty laundry lying at the bottom of

breakfast service by sharon was excellent room service was quick,pleasant and efficient reception was equally

this hotel is around 100 a night without offers quite a bit of the furniture in bar and restuarant was looking

room seven had the laundry vent near our window

male guest group making far too much noise in the bar treating the place like a works canteen with loud laughter

s location, free parking and wifi but top of staff would have be caring, highly professional staff

location was central, the reception manager was very hekpful, and the breakfast was delicious

the bedroom was lovely. room service was great. super location. would definitely book again

only thing was that the free wifi did not allow internet access, and there was no access to the car park, other

good breakfast and dinner options, and also a good ale selection at the bar

room service was available

kids do miss edna and the parrot

excellent breakfast and friendly staff.

they did waive my pet charge of 30 as they are meant to offer a bed, bowl and treat within that price which

tell them we would be 10 mins late and they said they would have to cancel our reservation as the kitchen was

anyway, kitchen is just kitchen, it s not the end of the world

in the pool was a little cold so our kids kept going into the jacuzzi where they are not allowed

parking was sometimes difficult

only thing that could enhance the almost perfect stag would be access to laundry facilities

room service was a breeze and didn't take more than 20 mins

pastry fresh fruit full english or continental (no meats or cheeses) or order fresh cooked spa kids are limited

staff were very professional and helpful but there is little to no service between meal times ( room service

weddings and we found we could not dine in the restaurant when we wanted and the lounge bar by the restaurant

tray charge for room service and expensive wine

was quite expensive for a family room which just had a sofa bed for the kids and no window

issue i had was the wifi (free) was terrible (tried mon evening and tue evening)

little extras given to the kids the pool

very well equipped gym

dirty towels in room. room also very noisy woken up by laundry vehicle every morning at 6.00.

in the room it was not evident how to enter, confirmation of meal times and what to do with laundry etc

the hot tub in the pool suite was out of order again.

the room service was delicious and plentiful

comfy bed, got room service rather than leave my dog in the car in the cold, and it was great service

un happy, couldn't book anything, used jam and marmalade pots at breakfast, dirty laundry not bagged all up

loved the little areas where you could sit and also the live music on friday night in the meadow bar was brilliant

the ev charging points came in handy and about 6-8 of them so plenty for all

nice big bedroom ,clean , friendly staff, extra touches-kids pack and dressing gown

wifi, was terrible !!

it would be better to have refrigerator, hot breakfast, and laundry service.

we couldn't really sleep with kids

fold out sofa bed for kids to sleep on was also of good quality

very clean and spacious, bed, towels, tv and wifi worked well

fold out sofa bed for kids to sleep on was also of good quality