i asked about laundry services and was not helped,

no laundry small room

was very loud location, the wifi was not working during our stay and kettle in the room was broken

lovely comfortable bed, good breakfast, pet friendly

breakfast was lovely and so much choice

with bikes ,and needed a hotel that we could store them ,very helpful stored them in the laundry room ,even when

the room was great, the location was fantastic, there was even a laundry on the next block

good standard of accommodation, clean and fresh laundry

wifi is terrible with poor reception or none at all

my bed, shower was fab, loved having kettle, tea, coffee in my room and wifi and tv

free wifi

no cleaning wifi not working no tea provided

ve stayed here a few times and noticed, wifi although free, which is great

poor wifi. and my double bed was 2 mattress put together.

no cleaning. wifi not working no tea provided

the wifi was very good and checking in and out was seamless

reception - clean - wifi worked well - a very average room but got what we paid for

good location and friendly staff good wifi signal extremely helpful allowing us to leave several large luggage

wifi is not very good.

needed a late check out and they were extremely helpful

clean laundry left outside room

machine straight up doesn't work, you have to collect your laundry from reception rather than have it delivered

we were in room 101 which was next to the laundry room and we had loud machinery noises and

quality breakfast we found riubbish in the bins in our room dirty laundry in corridors poor maintenance/ room

bed sheet still stained after laundry?

the laundry facilities were great

i discovered a laundry room, a swimming pool and a well stocked bar

full english breakfast, large library of naval/military volumes, pool, guest laundry, game room, bar and

also, the laundry room was convenient

guest laundry

laundry and room was tiny for the price you pay

noise in mornings when laundry was collected.hard pillows!

room service was fantastic and very helpful

know about the wifi non-connection, why just couldn't get whats app working

it s been out of order for a few months now and you couldn t get to use the pool because the kids kept having

one lift, in use by cleaners so you have to wait a long time and hope it s not full of laundry sacks so you

private, free, safe car parking available less than a minute away

sushi menu, decor, staff, breakfast - very quick to arrive

to ask at desk about wifi - they could have offered info

the car park was used as a walk-through by local kids

is nothing not to like about queens hotel although a laundry service would have been helpful

we had two swans made out of towels and petals on the bed, felt very special

outdoor garden , bar was amazing, it was like being abroad

was great, i took my dog and had no issues going into the bar etc with her, little extras for my dog was included

ceilings and a four poster bed for the adults with a secure en-suite twin for the kids was perfect

great breakfast, free parking and wifi. rooms were hi spec and very comfortable

a lovely cooked breakfast was provided too

maybe bar available in hotel

lovely staff and breakfast

great location, friendly and helpful staff. good breakfast range.

just a shame we are in the social distancing time it would have been nice to have a drink at the bar and in the

mention that we had a dog with us then an extra charge was raised even though it was chosen as a pet friendly

unfortunately parking is tricky and the roads are narrow.

staff were very helpful, the parking which we had pre booked was easy to find and very close, breakfast was

lack of bar and lounge area.

slightly early check in as we arrived early

was shame that the bar was not open in the afternoon / evening as the weather was nice for a change for the

and comfortable rooms, strong wifi to be able to do work, great location to be able to see friends, family and

the web site the pictures i believed showed the bar in the same building ,but it wasn't

only no bar in same builing.

easy parking with a free permit

finding a parking space can be difficult because it is in a residential area but it wasn't noisy

bar manager in the restaurant/pub opposite the reception building was incredibly rude to his staff

wifi worked very well and our request for

boasted private off road parking

reception was full of laundry both days and lots of flies at night

in the kitchen is a wonderful person

parking just outside, if no spaces hotel supplies parking permit to park on the road

was clean, facilities were great, breakfast and room service was good, good location, staff were friendly and

love the lounge room, the bar and the room we were staying in!

hanging off of the wall, my room overlooked the courtyard where the hotel had crates of dirty laundry ready to

it's a bit run down and dated, could do with a lick of paint, a little tlc but for a family with kids, it's

definitely a plus was the pub and kids play area.

comfortable and room service was great

adjoining, the food was lovely and good value but a bit noisy as it was also a sports bar , the constant door

for two days a note slipped under the door to say short staffed told to go and get any clean laundry and toiletries

generator in laundry running all night caused us to have very poor nights sleep

laundry facility and lack of staff to deliver meals to room

location. pet friendly. friendly and helpful staff. excellent value.

great place to come with kids and dog, very comfortable and spacious, super polite staff

accommodated late check out request

location is good, there is a 24hr tesco next door (which is always handy when travelling with the kids), there

pet charge is too expensive, 30 for stay

bar was enjoyable

the reception staff and the bar staff were all so lovely and helpful. lovely spacious room.

the staff were very helpful with our need to get laundry done quickly, helping out with the hotel laundry

laundry needs updating - sheets though clean were rather off-white

had a lovely cooked breakfast

ad a plus to them they do have free wifi

well maintained property on a very large plot with extensive parking

bags of dirty laundry sitting there waiting to be collected

parking wasn't great i suppose, but with the limited space they have, every inch of it is used well

were great, requested early check in, no problem, bar staff, waitresses and owners all very

great comfy rooms lovely food and breakfast

parking a bit tight due to outside refurbishment

furniture very tired small tv quite old difficult to get wifi laundry bags left in coridoor

didn t flush properly, room not as clean as it could be,dirty laundry lying at the bottom of

our room there was laundry sheets hanging over the banisters

the room was lovely, both the room service and breakfast were delicious.

we did not eat in dining room but had food off the bar menu which was very good value for money,breakfast was

room seven had the laundry vent near our window

food was excellent, bar good and plenty of parking

and helpful staff without exception, fabulous breakfast, good size room, comfortable bed, great wifi, plenty of

breakfast was good and plentiful

quiet, pleasant staff, good parking and wifi

laundry was collected by my room a bit early on a weekend

hallways full of laundry trolleys and rubbish

being woken with large laundry lorry reversing pass bedroom window on sunday morning before 8am

laundry and cups and glasses in the hall ways

pool was a bonus and they also have an excellent gym

the kitchen & dining room included

no wifi available in room

has what you need bar is excellent and cannot fault the staff or the people who frequent this place welcoming

the bar is wonderful, with lots of friendly locals

location, lovely bright, clean bedroom, bathrooms and kitchen

locale and mostly helpful staff except for making available the listed laundry facilities

the price asked for me to wash and dry a load of laundry was twice the local launderette.

sadly we were above a bar which was noisy until the early hours

could be inconsistent depending on the chef in the kitchen at the time - some used ramekins to keep the beans

stay but due to shortage of staff in the kitchen there was a restricted menu at both lunch time and dinner time

fantastic leisure facilities - for once a hotel with great gym, very hot steam room, hot sauna, lovely bubbly

i also love the special touches for the kids re the activity packs and cookies and milk

bar staff lovely

a few screaming kids & parents calling out to same in the corridors.

they could have more sort of fruits for breakfast, but there was nothing i didn't like.

only thing that could enhance the almost perfect stag would be access to laundry facilities

good wifi

ac worked, bed was on the harder side but comfortable for me, towels were big, wifi worked well for basic

room service was v expensive

the view ,spa and services

breakfast and dinner were outstanding

dinner and breakfast were also excellent

lovely rooms, staff, breakfast, dinner and location.

pet friendly environment

was large with high ceiling plenty of light from big windows large bathroom with shower good car parking food

un happy, couldn't book anything, used jam and marmalade pots at breakfast, dirty laundry not bagged all up

really nice touch for the children with own robes, cookies and kids packs on bed

we were very happy with the gym

for room service at bar

restaurant and bar were lovely

it would be better to have refrigerator, hot breakfast, and laundry service.

don't deliver room service.

rooms are well clean, very modern. great place to take your kids.

quick which was great with the kids, hot and inexpensive

come on a bottle of water for kids

in the room it was not evident how to enter, confirmation of meal times and what to do with laundry etc

dirty towels in room. room also very noisy woken up by laundry vehicle every morning at 6.00.

i had room service afew nights again was a pleasure

rooms comfortable and pool and gym on site were good

comfy bed, got room service rather than leave my dog in the car in the cold, and it was great service

breakfast was very good, something for everyone, good selection of cereals/granola/yogurt

breakfast was superb with good choices of food

the breakfast was wonderful, the staff attentive and very interesting to talk to and the honesty bar was the

always had a parking space

wifi wasn't working

i was in the corridor and i can hear the guy swearing from the laundry room bearing in mind i have 5 years

it was clean not that i can say that about the corridors leading to it filthy and cluttered with laundry carriers

all the dirty laundry everywhere

laundry/dry cleaning service

bins and laundry were left outside our room until 6 pm , and again early the next morning as we were in

having the laundry done and a delicious evening meal.

very nice guest house with comfortable bedroom, tv, wifi and an excellent breakfast

good off road parking

restaurants/bars a car ride away. wifi slow at times.

property was easy to find with parking