a blouse cleaned over the weekend and they did it for me in the their machine as there is no laundry service at

great wifi

room service was hard to order and poor communications between staff resulted in my daughter having

the room was lovely; the building was magnificent and there was plenty of parking

registration was given to the the staff on arrival and yet i still received unnecessary parking fines which is

realise that i reacted with their bedding, but no one could help me with any true answers, what laundry detergent

hotel virtually empty it would have been nice to have had a view other than of the dirty laundry

helpful and friendly, particularly matthew and david and a lady who worked in the evening meal bar area

country estate with nice spa facilities and great golf course

the golf shop was well stocked and i wished that i had time to play the course

laundry service available with an iron and board in the room

room size, grand staircase, spa bath

nothing really, perhaps the wifi is a bit slow.

room service charge was too high

were a few bits of flower petals on the floor and bits on the bed and a cobweb but other than that nothing

laundry piled outside of doors difficult to get in.

laundry on floor outside elevator throughout stay.

case', and on reaching ground floor couldn't get into hotelnwith my guest card, as it was the laundry area

could of been better no mushrooms or hash browns no pancakes or waffles or anything for kids

beds were very comfortable and we were given connecting rooms which was very good as we had kids

i felt very sorry for the cleaning staff lugging their laundry bags up and down - the highest floor is 120

reception advised they had problems with their laundry supplies and couldn't provide a second towel

room has big space and i like gym area too hotel has great architeck

there is s gym and you are

the corner of the room peeling paint off the walls hotel lift was broken place on top floor with kids and lots

laundry service or machines for self laundry

everything was good. kids loved it. breakfast brilliant.

i loved the the location was perfect for kids

everything was good. kids loved it. breakfast brilliant.

it was my first trip away with three kids and they made the experience so much better

being pet friendly was a bonus for us too

lots of parking very quiet room very spacious

no wifi in the room

this was due to a wedding function that we were not prior informed off so we settled for room service which was

the staff were very friendly and attentive and the breakfast was delicious

noisy think we were next to a laundry or boiler room!

out window was laundry cart staff loud in corridor early morning no personal touch at check

also irritating that they noisly wheel the big laundry carts across the carpark by the bedroom windows for a

toilets are problem can't flushed and when we buy drinks at bar very slowly to waiting for age there staffs are

also lots of kids running around reception area, it looks like you are housing a lot of immigrants, this is

from lugging our heavy suitcase up and down the stairs, to getting us a few bits of laundry done - and returned

could hear other guests in the next room. i was next to the laundry so woken in the morning.

the room was lovely, comfortable bed, lovely facilities and plenty of car parking

rooms were ideal bed was comfortable prices in bar were ok and staff very helpful

is plenty of parking with cameras outside

5 hrs to check in as no laundry available

and also to the two guys on the bar - i think one was called john-paul

don't be fooled into thinking that because they offer room service at hilton level prices and promote themselves

is very close to the motorway the staff are incredibly friendly and helpful including room service and helping

large comfortable bed lots of space in room large desk and mirror room service

room service

it claims to be 'pet friendly' but we were only able to be seated at one spot for dinner, in a weird corner

wifi a bit hit and miss but to be expected because of the location and not a grumble.

connor and aisha in the pool and gym were amazing

very beautiful and cozy place i could stay all day in the pool area

of information regarding the wifi access but was easily solved by the staff

can be improved more no lift in hotel as we had kids with us so it was only struggling

service was great, and the kids loved it

good menu and bar at v reasonable prices

i couldn t actually get onto the wifi

very well located hotel and lots of (free) parking

room service was very good

advice re room service was incorrect view from room very poor car park in poor condition

staff were very pleasant and helpful, and room service was excellent

wifi signal was weak and patchy; not reliable in room, ok in reception and bar

the area it was located in was basically a trading estate with no good walks for our pet dog.

disabled car parking.

this is one of my pet hates

there are lots of car parking spaces out the back of the hotel

had to pay extra for breakfast. no spa facilities.

wifi was a little intermittent when busy and didn t work in the room, but it made the stay even

the breakfast was wonderful

wifi was terrible

able to order room service

we liked the location, the decor, and the lovely breakfast.

the pair of them didn t seam to care about airing their dirty laundry

swimming pool, jacuzzi with wall to wall windows with a lot of greens outside

swimming pool and sauna was lovely to relax and

just that you now have to pay for wifi

rooms clean and tidy perfect for an overnight stay, bar and restaurant

staff were really welcoming, friendly and lovely to talk to: luke at check-in, teighan behind the bar as well

staff are exceptional, from the owner at reception to the bar staff

usual now you see it, now you don't wifi

the new outside seating will be wonderful when the restaurant and bar opens

available wifi on site parking near the front door

15 am for the loading of large blue bins (presumably laundry)

noise during the night loud humming noise laundry ? boiler room?

the spa area

great spot close to leeds city centre. fab pool which the kids enjoyed.

everything about the hotel was lovely. very friendly staff. gym and pool were a bonus!

on the 2nd floor and there were more housekeeping staff than guests with piles and piles of laundry everywhere

everything was good. room 2 was a bit noisy possibly from laundry next door.

hotel, was kindly upgraded to an amazing room on the golf course

struggled with wifi on several occasions

only down side was the parking as the sports centre seem to take up a lot of the spaces

clean, comfortable and quiet, with plenty parking space at the back, breakfast was lovely.

car parking was great , right next to the

parking area

couldn't get anything out of the wifi

booked dalesgate on the pretence that it featured an ev charger

i arrived to heaps of laundry piled up next to my room, though it was moved

the spa was lovely and clean

didn t get a chance to use the spa and the gym but that was down to me.

lovely staff, great room, and the gym and spa are superb

first time using the spa as we have been before but it s a must when we stay again

door to laundry room and drier still going at 11pm

it was situated next to laundry room

was next to what i think might have been the laundry or cleaning station so was noisy early in the

time someone opens it it sounds like they are going into your room its also right next to the laundry rm

i was also very grateful they could do some laundry for me (it was only five pounds charge)

the mini bar was a great focal point, especially as this is a dog friendly hotel which as you can imagine

i also liked to bar area which was perfect for friends staying in different rooms

while small, the bar area was very sociable and great for chatting to others that has been at the cricket

location for our purposes lovely helpful staff very comfortable and quiet great for parking

good quality wifi

the staff must have been using the laundry room which was above our room

staircase was steep & narrow and there was a laundry bag left on the landing which was a hazard

quite a lot of noise from bar, other guests & laundry room

the room was right under the laundry room, at the back, past the

it has a laundry, the price, location and the staff are so kind and welcoming, funny as well

laundry left lying around in breakfast area

good location and easy parking / wifi

everything the hotel chose over the festive period to have the kitchen facilities overhauled so on arrival we

room service - no clean cups

wifi registration required disclosure of too much personal data

dry cleaning is available at standard rates, but no other laundry facility (apart from a trouser press)

good wifi and a well equipped bathroom and tea tray

wifi - slow - other than that, no complaints

good wifi access

we needed an early check in and were able to get into our room at 11

laundry and bathroom was clean.

stairs were cluttered with laundry bags, probably breaking health and safety

wifi access very variable

the wifi went off every now and then needed a reboot

location, wifi connection and clean

maybe to have a single bed instead of sofa bed. tv to have kids channels

breakfast included in the price was a decent start to the day, with lovely coffee

we walked into the city centre with the kids it took about

also 25 pet fee is a bit excessive when most hotels charge 10-15

travelled with my mum who is in her late 70ies to watch my daughter's graduation

no laundry, definitely a problem for people planning for long stay.

laundry service is inconvenient

no cooking allowed no microwave no laundry no iron box

ually 10), it s got a bar and a good breakfast area

i had few problems with the wifi connection

comfy bed great room service for breakfast great spa facilities great reception check in and out

swimming pool,sauna,steam room and jacuzzi were very enjoyable

nice relaxing bar area

- clean, luxurious, friendly and attentive staff, spacious rooms, excellent breakfast choices

hotel was immaculately clean with fresh modern decor, parking, wifi and location central to city

and our pet dog were made very welcome

parking was excellent and we were pleased to see that it was covered by cctv

the food absolutely delicious with a wonderful breakfast

beds were comfortable giving us a good nights sleep, i was expecting a continental breakfast but was pleasantly

good breakfast and evening meal served by excellent friendly staff

staff were friendly. wifi worked well. good price in theory......

a 10 minute walk from the venue, plenty of car parking space, lovely and quiet

location with parking and very quiet

location with parking for an event at piece hall

homely warm welcoming bar area after a long drive

we also have breakfast included in the room price which is well worth it ,eggs cooked to order and a lovely

a little sign in the bathroom explainging how the shower works, a nice picture frame with the wifi code, etc

friendly staff, breakfast included in very good price, comfy beds and room, great shower and great location

wifi in our 3rd floor room was very 'hit and miss'

the wifi kept going off especially when sat or laid on bed....

there is no laundry service. the air-conditioning was poor.

00 for laundry when my bill was 32

we loved breakfast. room service was very helpful and super nice. we had great time.

lovely clean rooms in a great location. big tv's with accessible hdmi ports, and fast free wifi.

the room was stunning, with the staff putting some chocolates and petals in the room, which instantly got me

room is next to the laundry -the room vibrated when the washing machines where running -through the

parking was difficult as there are no lines in the parking lot, so others were parking with random

the breakfast was good and plenty of it

easy to get to from the motorway, parking on site, easy check in process and even shown to our room

mattress bit old and lumpy no bar for a night cap ? because of wedding

is the fact that it has only one small lift and it's used not just for hotel guests, but for the laundry trolleys

i think it was a van collecting laundry etc

the exorbitant cost of in-house laundry, and a wake-up call asked for 4

bags of laundry also left on landing through or full

we had breakfast in bed for no extra cost (apart from a 5 tray charge) which was

laundry on floor in corridors this should be put directly into skips not on carpets high infection

highlight of our stay was the swimming pool, bringing three kids on a wet day, it was great to have them enjoy

hotel rooms are clean and spacious, tasty breakfast, large selection, nice service, i will definitely go back

kids were treated very well

breakfast, the fact i could bring my dog, the room service was prompt and the food was amazing

fine (i think maybe new) and an elderly more senior reception member (female) who, without airing laundry, wasn

comfy bed and pillows. cosy bar and lovely room.

bar kept playing the same tune on repeat

included - delicious breakfast and great selection to chose from - excellent location - top bar with a friendly

regularly check stock listed on the bar drinks menu is available for purchase

no laundry in it

when went to room was full of laundry bags ,and dirty laundry on our floor in

terrace bar is only open on the weekend, which is a shame for those of us staying during week days

the bar was great as well

was so lovely, the service was amazing especially room service drinks came so quickly

there was also a strange odor - possibly laundry products but it wasn t pleasant or subtle

staff were excellent, the hotel has a great location, the bar / restaurant had a great atmosphere and i was able

we didn't have breakfast whilst there

only a short walk to the shops, being in the light is great plenty of places to eat and junkyard golf is definitely

great location, free wifi

staff were very helpful in arranging a fast track for our laundry as we only stayed 2 nights

a little gripe in that the cooked breakfast wasn’t ver y warm from the self service hot

they didn t bring my drink when i ordered room service. shame i couldn t stay longer

especially i appreciated early check in by kind staff after red eye flight

sky lounge bar was beautiful

car parking, no laundry,

no laundry service.

there was a gym but no pool

beautiful room location excellent didn't have breakfast to expensive

it was a little bit cool in the bar area

very expensive laundry services

in and filling out forms for evacuation plans we then waited 23 minutes for a lift because laundry staff were

same type of food for the next six days, it did not sit well with me the room service, including laundry changes

second time staying at park plaza the first time was brilliant that s why we came back with the kids what a

had everything in what we needed , had films already on the tv for us to watch and could order room service

the leisure facilities and gym were great

all night get into our room and all you can here is banging and drilling ,and not accommodating a late check

breakfast was good

the bar closing at 11pm was probably the only downside.

a tad upset no early check in available as requested several times as it was my husbands 65th birthday surprise

beautiful and modern, we loved the welcome message on the tv personalized to us, there were free laundry facilities

laundry room, decent gym

reception out us right next to yhe guest laundry and we heard lots of repeated door banging

guest laundry is used by hotel staff to clean their cloth

location, staff, comfortable, f&b, laundry facility

rooms, clean, but after one night i have an allergy because of the chemical laundry, so if you are allergic is

as it was white i can only assume they rolled it up with the bedding and sent it to the laundry & now lost

choice, freshly made bread & pastries good restaurant with discount for hotel guests quick laundry service, very

very clean room service was excellent good was beautiful

we came down at 10am by time we had got kids sorted there was no bacon or sausage and my husband had to wait

rooms are good and clean but the laundry powder used could be more hypoallergenic and fresher, i hate scented

food ordered from room service came quick and was nice

we enjoyed the use of the hotel gym followed by a late breakfast, which was consistently good and plentiful

breakfast was brilliant value for money and so much choice, room service was amazing.

wifi was good and we used the gym which was well equipped

was that many of the tv channels did not work due to weak signal and we didn t have good wifi signal in the

wifi

just the wifi

the wifi was a bit of a struggle to connect to at times, but maybe that is a blessing in disguise

wifi didn't work for one hour but then it was fixed; noise at night but earplugs are provided

room was dark, next to a service road with laundry deliveries from 4am onwards and dustmen at 5am so i didn't

asked for early check in

i asked for prosecco and rose petals which was great

extra charges when you order room service. our 24 food ended up being over 40.

got an early check in - 10am

attended the xmas party in the bar on the sat night , was great fun

bed very comfy, wifi fast and shower hot with great complimentary toiletries - thank you

i had hoped to order room service in the evening, but the menu didn't clearly identify gluten-free options or

bit old fashioned, ordered room service in the morning and the breakfast was awful

nice, clean and comfy. breakfast was good.good location in leeds city centre.

we were also woken up everyday at 6am by laundry deliveries being unloaded and loaded

hotel bar is very relaxed and for hotel prices is not too

the room service guy told me mine was his favorite room in the hotel and someone left me chocolates

it was a little cold in the bar but we know you were having a hearing issue.

very helpful and accommodating staff, it was no problem to have a late check out due to us doing a running

adjoining rooms as kids in one adults in the other more than enough room. breakfast spot on

24hr bar was a bonus and the waffle maker at breakfast

staff is accommodating and friendly offering early check in at additional £10 and available late check out at

decor wise, felt the bright colours in dining area more suited to a kids play area

price for 1 night is £80 when u book directly we paid £145 and was charged a extra £15 for late check out