hot water even in a mountain accommodation where it was cold outside, no wifi, bed wasn't so

the cabin was spacious, with a well equipped kitchen, table and chairs for seating

no wifi

the breakfast was home cooked in the kitchen and delicious

the grounds were nice and clean, our kids enjoy to visit with the dogs coco, oso, max and sol the cat

kids friendly place

didn t like that there s no kitchen at the rooms, and also that they don t have a restaurant

wifi in room 1 was quite weak.

parking sucked, no safe for personal items and there were no ice machines

room was close to the restaurant and the pool, so very noisy at night and in the morning

great views, lovely grounds. good shuttle service and friendly staff. nice breakfast included.

gated secure parking

overlooked pool which opened at 7 am!!!!! kids swimming and chattering tooo early

64 dollars for a couple items of laundry

bright and spacious , grounds beautiful , pool and jacuzzi amazing , food wonderful and staff

breakfast was freshly cooked costa rican style every morning

buffet breakfast did not have hot selections

the infinity pool is especially gorgeous with an amazing view and the restaurant in the evening was superb

they let us do our own laundry, let us hang at the pool all day after checkout as our flight wasn t until

and spacious, even with kitchen, washing machine and dryer so we could do our breakfast and laundry there

nice view, accomondating host, fast wifi and good costa rican breakfast

we were in apartment 3 it had a small but efficient kitchen, big living room and bedroom was quite large with

accommodation was very comfortable and spacious, even with kitchen, washing machine and dryer so we could do

too many cow pies on the hiking trails laundry wasn t available for free

loved sitting in the lounges reading in the evenings with the ambience of the little wood-burning fireplaces

fantastic breakfast and staff. will come back for sure.

there is a free pool billard for rainy days

ordinary breakfast. no swimming pool

the retreat staff is incredibly helpful and arranged cars, cleaned laundry (for a reasonable fee), and arranged

maybe take the room curtains to the laundry...

thinking of one, maybe the pool is a bit small and inside, but everything else compensates and you can also take

breakfast was a plentiful spread of fresh, local and organic produce cooked with lots of love

breakfast was excellent with all home made produce

we came for the remote location- so be aware it is a bit far from amenities great laundry service and

the staff was cordial and did our laundry

very clean, had a full kitchen, check-in was fast and easy, great breakfast included

the view from the balcony was amazing, the garden area with pool really nice and the breakfast was good, too

free parking right outside cabins

the owner was very friendly and prepared a delicious breakfast

nice location with fresh air in the mountains; good breakfast and helpful staff

there is also very nice garden, we had our breakfast there and it was delicious

the breakfast is very delicious

breakfast was super tasty

room close to pool and laundry services - don t book 433 if you want a peaceful stay

the kids loved the park and animals and food was amazing

kindness of the personal, large beds, lovely room and the fireplace in it :)

hiking to waterfalls, zoo were easy on paved path, great for kids

river stone fireplaces, waterfalls with all live plants in the bathroom, balconies with hot tubs, etc

on previous visits, but if you want a relaxing place to wind down before your flight, with good wifi, a room

the rooms are big and have a luxurious terras, where you can eat the perfect breakfast they serve

they made us breakfast and took us to the airport at 5am : ) will definitely be staying here in the future

also, breakfast was served to the room and we were able to to enjoy it sitting in the balcony

if coming with kids and with time to kill bring entertainment or plan to visit the local mall and see a movie

we wanted to do some laundry but they made it so complicated that we didn't do it

and every time we needed it we had to ask the front desk to open the hotel gate, then open the parking gate,

lovely relaxing pool & jacuzzi

the manager was very helpful and accommodating, and they provided us with breakfast boxes without us needing

we loved the pool and

the free to use laundry room was great

we needed to do laundry, and were offered the properties laundry facilities without charge

has laundry facilities on site and a nice restaurant the owner recommended a few minutes drive up the

the pool area and the hospitality

it came with a fully equipped kitchen and lots of linens

bar has an indoor playground for kids, which we had never seen before

the pool and jacuzzi

bar has an indoor playground for kids, which we had never seen before

some upkeep no or poor wifi property was much better when we stayed in 2019

the pool was extremely cold. not enjoyable

provided conflicting information regarding the price of shuttle, laundry and other services

the pool was good for the children and to cool off

no a/c in our room, bad wifi connection in our room. price was higher than stated on booking.

nice little pool which the kids enjoyed

amazing place with great pool, beautiful garden and stunning view

spa treatment was rushed and not lux, dining staff picked up cutlery not from the stems but from

close to everything laundry next street over, many restaurants available, great shopping.

while they don't offer laundry at the inn, there is a laundry service 1 block away.

wifi reception was very patchy.

close to the airport, beautiful history, wonderful breakfast

i also want to thank the staff, darwin the manager went above and beyond to help us with not only parking (which

10 minutes from the airport and breakfast were awesome

room was not clean. wifi didnt work sometimes.

the breakfast was okey, but no rice and beans the room had good wifi and good shower

it's so close to the airport and the breakfast was amazing

breakfast was made for me by my costa rican hosts in another san jose neighborhood with shops,

our whole laundry was washed and dried for 5000 colones

laundry service was also great and quick

nice place to spend the night prior to flying, nice staff, you can do 4kg of laundry for 10usd on site (wash

they even did my laundry for a small fee and what a fine job mellissa did with it

wifi was good

for a bit extra money, they did my laundry - perfect for a backpacker like me :) so if you searching for a nice

balance between quality and price with a nice room and a very cute patio where they serve a nice breakfast

cool old building, offered breakfast to go in the morning early before our flight (before the official breakfast

is welcoming and helpful location is great bed comfortable and breakfast is delicious

breakfast was delicious and beautiful, plant filled area

bed comfortable and clean room, breakfast in the morning with sweets, toast and marmelade

small comfortable place to spend the night. good breakfast and service. thank you!

beds were comfortable, shower was hot and wifi was decent

i liked the friendliness of the staff, the rooms, the location, and the breakfast!

breakfast is simple but very tasty, enough to start the day

depending on the room you are in you might not have wifi

it's not the fanciest hotel but for $20 was perfect and included a basic breakfast for those on a budget and

i do understand that you get what you pay for this place is completely ridiculous, wifi signal is barely received

breakfast outstanding. staff very helpful

breakfast could've been a bit larger

laundry facilities which was main reason we chose this hotel, however upon arrival, this turned out

laundry came back folded and

closed at 7pm and we arrived late so the kids weren't able to enjoy it at night before we left in the morning

nice traditional costa rican breakfast food. pool was great for kids.

the kids loved the little pool in the hotel to cool off

the pool table was a nice addition

sergio was incredibly kind and helpful during check-in and handled the busy bar and restaurant solo like a pro

was very friendly, breakfast was very good

on arrival we were able to get our room with an early check in at noon

also there is a parking

place with parking inside the residence

by the pool was good with fresh fruit, eggs, juice and coffe

surrounded by nature - there is also enough space for running around if you intend to come with kids

hostel near airport, really nice people and service, great breakfast and full of nature

tranquil setting close to the airport was heavenly, with the beautiful garden area, immaculate pool, and covered

was great, communication was amazing and we were able to get an early check in

wifi was fine and the room was overall clean

fast, reliable wifi

wifi worked fine

accessible by car, parking is safe

room was clean and breakfast delicious

the breakfast was excellent, and the bed was very comfortable

hotel is very close to the airport, is very comfortable and has good breakfast

location, breakfast, secure parking. carolina is such a kind person!

swimming pool on the 4th floor, great for kids

very clean and validated parking

other guests even came up to us and sympathized as the kids were wandering around trying to find something to

internal walls seem to be very thin - you can hear everything (conversations / kids / tv etc) from rooms next

it s a little tricky to enter the parking lot if you re not familiar with the streets

laundry facilities were out of order

free laundry was a real bonus as we were halfway through a 6 week trip

laundry machines were free and in excellent condition

the self-service laundry located upstairs was extremely noisy throughout the night, including at approximately

the food was amazing, the bed and room was lovely and they even had free laundry, which was so amazing as the

free shuttle, nice linen, friendly staff, free laundry and coffee. what more can one need :)

they had free laundry service for guests but didn t have soap available. bummer!!

expected the laundry room to be more than just 1 washer and dryer but it got the job done.

pool & laundry facilities were inoperable very noisy housekeepers talking loudly as they cleaned

i love having the use of the laundry facilities at the end of our trip.

friendly staff who did my laundry for free !

called using airport wifi, and the free shuttle arrived in 5 minutes, even though i arrived late at night

wifi password they gave me to call from the airport was incorrect so just make sure you verify with

good location, comfortable beds, tasty breakfast, excellent service with airport shuttle

hotel provides the free shuttle from/to the airport and the fiesta casino which is the meeting point for a lot

super close to the airport and free parking behind a gate

the air conditioning and wifi worked great and we loved the breakfast in the morning

friendly, the room was super clean and updated, the bed was comfortable, and there was secure parking right

small bar and pizza shop attached to it

nothing to mention. parking can be a little cramped.

having laundry facilities (washer & dryer) was very nice

laundry room

was good and we were able to do laundry at the hotel

quiet, very comfortable, & a very good breakfast, self service guest laundry

some of our luggage for us during the week we were in osa and we could make use of the hotel s laundry and

i also appreciated they had laundry on-site, a printer, and fast wifi

shuttle btw airport and hotel just outside terminal to the right; atm in casino next door; laundry-takes american

everything was good! needed more directions about coins and laundry.

second day not helpful with how to use laundry machines or

great location, nice pool, complimentary breakfast, laundry room, nice beds

much parfums and smells of chemicals please use fragrance free products to clean and do laundry

could used a laundry room for hotel guests

the room i got is next to the laundry room, so there was some noise.

location to airport, shuttle, laundry, good food, clean place, great helpful staff

there was a pool and a restaurant attached, and the breakfast was delicious

kids loved the pool

good location, nice pool. quite a few birds.

very kind personal and good breakfast

wifi was a bit weak didn t reach the sleeping room we were in

lack of sunbeds (4) service in bar - no white wine, ran out of red after 2 glasses!!

wifi was a little bit weak

first stop off from the flight with young kids

husband collected the hire car easily the next morning while we swam in the pool

our room was on the ground floor with a small terrace overlooking the gardens/pool

first stop off from the flight with young kids

covid-19 affected the spa and massage appointments. almost had to book a week in advance

the room, the pool, the restaurant, the staff.

very good breakfast

their web site touts four bars but actually only has one working bar and

' and, oh yeah, the bar is very nice with a good wine selection as well

laundry service, reasonably clean rooms

airport hotel for one night, good breakfast if you re on time, convenient airport shuttle

they had a small breakfast bar and option for egg omelet

it has everything you need for a complete and comfortable stay from the pool to the restaurant to a super

free parking

provided a laundry service in a very short space of time

stay, close and food is great value and cheap, the pool was great

kids loved having the pool room table at the back

the wifi don t work really well in the rooms

the restaurant was very good for a late dinner. breakfast was also good.

there was really no difference between the kids pool and the bigger pool, kids everywhere!

in kitchen restaurant was amazing

there was really no difference between the kids pool and the bigger pool, kids everywhere!

it looks like the lounge works for families who need fast food for kids

24hr room service would be a plus

great for us because of proximity of the conference venue next to it and automercado, pharmarcy, laundry place

my kids loved the hotel cats

the staff is amazing and the restaurant and bar is very cool with great food

they also have a good parking lot to exchange rental vehicles and a fine restaurant (try the stone-oven baked

it's a perfect place close to the airport with a free shuttle

we travelled with our extended family of 15 which included 7 kids of all ages

good wifi

very cool pond and garden for kids plus the pool

wifi coverage was sketchy.

professional staff, lovely grounds, great food including a tasty breakfast

great value, wonderful hotel close to the airport. kids playground is a bonus for families!

the included breakfast was tipico costa rican

pool and pool table open til 10pm gives us something to do

love that they had a great little playground for kids too

there's a gym, pool, tennis court, restaurant, pool table

self serve laundry with washer and dryer

clean, close to alamo/enterprise return, nice neighborhood, gated parking lot, close to airport

the room is very large, with functioning kitchen, bathroom, living room, and bedroom

great kitchen

value close to the airport with secure parking

great gym, pool and even kinder staff going above and beyond every

hotel is brand new, beautiful amenities, restaurant, and the gym is on point for a short term stay

hotel is super comfy, breakfast was delicious

the kids especially loved the pool, and we adults made great use of the gym, which was incredible

improve breakfast options

no laundry service

they said they were having a big problem with their laundry

they're laundry was

laundry service is beyond overpriced

housekeeping was lax. laundry services could be improved.

bad wifi neighbourhood is not that nice

friendly staff, comfortable, the shuttle driver to the airport katy, i think, was incredibly nice and awesome

costa rican style breakfast in the morning

4am to catch early flight, their front office arranged transportation since it was before their shuttle hours

i arrived after 10pm. hotel shuttle did not show up at the airport.

a bit cold in the rooms. meals and laundry service are pricey.

very basic breakfast - 2 eggs, pinto rice, and fruits

breakfast is simple traditional costa rican style but delicious

now they have wifi

breakfast very good location for birds

really near downtown, privacy, parking in front of the room, really silent.

good wifi

huge, very clean, quiet, good wifi, parking, simple kitchen facilities

hot tub was freezing as well as the pool grounds were beautifully kept and clean staff pleasant walls very thin

clean, wifi was perfect, and has kitchen and hot water.

the chandelier, floors ,fireplace& view

the view of the golf course was great from the foyer and from the room

tv,wifi,room cleaning, golf field around, a lot of things really makes you so happy in staying there

very relaxing terrace over the golf

we were provided a delicious breakfast in the dining area overlooking the golf course and walking trails

outside back yard with view of golf course

fabulous view across the golf course that might have appeared from the advertising that one would have access

hotel is right on the golf course

gorgeous lookout onto the golf course, amazing breakfast and hospitality

appreciated the early check-in and free laundry.

added bonus: the laundry room on the first floor which given we stayed after a two week trip on our way to

there was a queue for laundry in the evening as they have only 2 +2 machines

and you could walk to the other side of the street and visit another hilton with a nice pool with greenery and

the gym is very good equipped and it has a free shuttle to the airport every hour.

laundry facilities on the property

rude and gave zero direction on how to find the room, maid woke us up at 7:30 to ask if we wanted laundry service

accidentally took it and i never got my dress back, even though i begged the staff to look in the laundry

room was weirdly furnished and uncomfortable, lots of road noise and laundry room noise made it very distracting

free shuttle is great

laundry here , tv is small , slow wifi , the deadbolt on the door didn t work

near restaurants and laundry facility

don t like the perfume cleaning products or laundry soap

down facilities, no free shuttle to the airport after 1 pm (advertised as free 24-hr shuttle), no laundry, awful

a laundry on site

laundry and didn t return change, was not rinsed well or folded poor lighting after dark, bring a

fan only worked with lights on breakfast was minimal and inconsistent description says there is parking but only

they organised a pick up from the airport, i had a great sleep, there was a beautiful breakfast included and

the breakfast of fresh tropical fruit toast eggs and potatoes was delicious

we also really enjoyed the complimentary breakfast they offered

also nice that their laundry service was affordable

the breakfast was great as well

big room, nice pool, lots of seating areas outside

was perfect they have a gym bar restaurant swimming pool so beautiful excellent

the breakfast was super and plenty of it

being close to airport on departure and the staff arranging transportation, the great job of laundry and the

we didn t stay long enough to check out the pool

the breakfast is fantastic, the pool great, the room comfortable (free coffee

it did feel that there was not a continous flow of water and there had been 8 kids inside just before me, so

food at the restaurant was marvelous and the free breakfast ample

there was a full sized fridge mini-bar in the room and an inexpensive bar at the kitchen

there was a full sized fridge mini-bar in the room and an inexpensive bar at the kitchen

very friendly welcoming host, beautiful garden and pool nice breakfast

the room was big and could fit the 4 of us (2 kids included)

there is a kitchenette and coffee maker which we didn't need since we bought dinner and breakfast onsite at

breakfast was very tasty, i was full ud83dude0a the staff was very nice and helpful (did the laundry for me)

however, in fact i could find nobody at 6:30 pm when i wanted to get the wifi password

private parking. nice people. the price was cheap. good wifi hot water at the shower

was close to the airport and to the golf course i playing

trying to find someone with no success, luckily i searched around the empty reception and found a wifi password

staff, very nice breakfast, large clean and comfortable rooms

no free breakfast, vendors asking to take you places and tours. aggressive .

good parking and safe.

breakfast was basic

full breakfast still not available.

i enjoyed using the laundry facilities after travelling across costa rica

free laundry on, just buy detergent:) pura vida

the location, breakfast, free laundry, rooms, pool, servers were amazing

half of the machines in laundry room was broken

liked the fact that there is a do it yourself laundry room

the hotel does not have an in-house laundry facilities for the guest

well appointed, pool area, comfortable rooms, totally non-smoking, friendly and helpful staff, close to grocery

great wifi

the hotel was clean, the location safe and the hotel pool was small but very nice

clean nice rooms, very good gym! nice pool

great breakfast, laundry on site.

all it had is the usuall costa rican meal, that my kids and us, couldn't see, or eat anymore

buffet was available each morning with a wide assortment of foods and the restaurant and bar stayed open until

pool and fitness facility were wonderful

pool area is nice and also recommend to go and train in the gym

the hotel would also benefit from a pool area with outside seating and perhaps a spa facility

only ones staying (off season) and robert took good care of us in the morning and made us a good breakfast

a basic breakfast is included

breakfast was very good

only basic breakfast included in the room rate, so we had to pay extra for what we wanted

great food at restaurant and room service as well , beds are much comfortable and staff very kind and helpful

have enjoyed staying there for the last 3 years and will continue staying there i enjoy the casino and the staff

location friendly staff good facilities including simple restaurant, gym and pool very good

pool was closed

no charge for parking

the room has a small kitchen in case you want to stay several days and prepare something to eat

they don't have soap and shampoo in the rooms also the bed is almost in the same place of the kitchen

perfect to stay because it has a small kitchen

shower in our room was cold, and the laundry was extremely expensive

and andres, now at the restaurant downstairs, daniel outstanding, i almost forgot, we call for laundry service

the room was big spacious clean i love the pool sitting poolside was so fun

hotel sits on a large property with an inviting pool set in landscaped gardens

we took advantage of the breakfast every morning and the happy hour in the evening

fact that we were late for breakfast starts at 6:00 am and ends at 10:00 , we arrived 15 minutes late(due to a

pool had no lights at night

coffe inside the room, breakfast, silence, parking in front, internet wifi, dinner by cheff

is small but the rooms are very comfortable for the price, breakfast is nice too, and there is a bar & restaurant

my morning breakfast was perfect for me and is open early, which gave me the opportunity to eat before my

extremely pet friendly. this is where i stay when i take my dog to the vet in sj.

food is overpriced, but the kitchen is very good

1 bar of soap to share between shower and sink

3 night and no room service

we also were not able to experience the facilities (swimming pool, gym, etc

breakfast included in price

we only ate breakfast in the cabin but it had a kitchenette with fridge etc

only recommendation would be to have at least two options for breakfast and the staff in the restaurant could

was somewhat cold and the fireplace has smoke coming into the room

fireplace in unit, and extra blanket available , if needed

noisy from the laundry room, even that my room was not that close to it, they kept the door open and it made a

great breakfast included, all staff was very nice and super helpful, and even had a gym and laundry room

the breakfast is super yummy

we only stayed one night but had a nice drink in the bar which had a really good vibe

wifi was a little bad, during the night you can hear other people

guarded free parking, decent restaurant in house

the room service caprese salad was not good hot water was temperamental.

breakfast was great

a breakfast little more adjusted to european standards, but i guess they don't have many guests from

no room service after 9-10 pm and none before noon. great location in commercial center.

laundry system was good

unique, art-filled hotel. clean, comfortable, and good food from room service.

it is possible to run outside and there is a gym as

need grab bar in shower

roof pool area to relax artwork

well when we arrived so we didn't get to enjoy much of the property, but the heated swimming pool looked amazing

my daughter enjoyed highly the pool and popcorn in the salon

the area is close to lot of cool things to do with the kids, 13-15

and communal gardens, good service, lovely pool area, nicely designed rooms, useful secure onsite parking

it would be great to add some fresh veggies or toast to the vegan breakfast.

i did not use the pool

best hotel in san jose . staff is the friendliest , pool is amazing and room was so comfortable

the bar and restaurant are on site and once you ve been here a couple of times everyone knows you by

wifi is really subpar in the studios, there is basically no network, investing in a few wifi

staff are friendly, the hotel surrounds a pool

nice to have the use of laundry facilities

the kitchen sink was a bit small

the back parking area felt secure with the gate that the staff control from inside

the kitchen was well stocked with basic items

it also had a kitchen with all the basic necessities , with a dining table and two chairs

only thing which could have been helpful, was a self service laundry area, as the prices for the hotel laundry

was wake up at 730am by hotel staff for ark about laundry service and at 830am for control in room

coin-operated laundry would be nice

room service was slow

the air conditioning never worked. and the room service doesn t work late hours

the rooms are spacious yet feel homely and the pool / views are stunning

i loved relaxing on the veranda and by the pool

there was also wine and cocktails available in the bar so we did not have to leave the property in the evening

good breakfast

breakfast and dinner were both delicious

i appreciated the gardens and birding. i also liked the gated parking lot.

but, as we arrived just after 9pm, the restaurant and bar were closed, so we couldn t get anything to eat or

spa was wonderful

friendly, excellent breakfast and beautiful gardens where our son and now daughter-in-law got married a few

grounds, pool and indoor spaces

the spa treatments are available but there is not a practitioner on site so has to be prearranged

i have asked for two double beds, and we never met any other occupants, no other vehicles in the parking lot,

restaurant and bar were fabulous. staff was very accommodating.

got to enjoy the pool as well which as beautiful

told us to order mini bar drinks from reception and then isisted we paid 35% more for them as he had 'run out

the windowless room was spacious as mentioned, it was also loud due to its proximity to the hotel laundry and

it was nice to have breakfast on the property so that we ddin't have to travel for food

little hotel in san jose, the staff were really helpful and kind and the breakfast was delicious

great staff , breakfast is good i will come back later for sure

good location..secured parking

so, i asked if i could have access to their laundry room to get the stains out

room backed up to the laundry, so when they were doing laundry we did not have adequate hot water to shower

advertised laundry and didn't have it

swimming pool for the kids

the kitchen staff were extremely nice and attentive.

free use of laundry facilities

wish we would have known ahead of time that laundry facilities were available at no charge, some of us had our

excellent service and breakfast and free laundry room

free laundry

- restaurants, mall the staff is amazing - very helping, kind and with good vibes there is a laundry room in

the free laundry facilities were useful than expected

we have faced some delays and arrived late, and we didn t have any proper food for the kids

stayed 4 days and in this 4 days we could not use the gym at all and twice not the terrace with bar cause of a

no room service and very poor menu in restaurant

the towels looks like kitchen towels and it was kind of messy the distribution the hotel is in the backside of