this was because there was only one person working in the laundry room to do all the laundry for every suite

laundry, pool, cleanliness, breakfast, mini fridge

the pool

that's not it lol left over rose petals under the bed and confetti by the dresser

parking

how much it cost to wash a load of laundry but i didnt die.

comfortable and good facilities like the laundry room, gym and area to hangout

breakfast was great, staff was great

room was incredibly spacious, clean, and had wonderful amenities, including a full kitchen and stove

the breakfast was good, but it could have had a better selection.

limited parking, room not well cleaned on arrival

airport shuttle / free parking, digital thermostat in room is great, ac/heat surprisingly quiet,

good breakfast ud83dude0b

the pool the breakfast and definitely the staff

parking was all at one end of the building yet my room was at the other

there was left in the hallway dirty laundry for two days

at the entrance and dirty laundry pulled in halfway when i checked in

the girl that is applying for two days a week the breakfast from 3:00 to 11:00 i wanted to use laundry tonight

of dirty laundry and garbage line the halls

hotel was had old feel and furniture pull kitchen and rooms were out of date

the night there s just never no coffe in the morning time, employees are always sleeping in the laundry room

they have a laundry room for custmers and cleaning ladies are always nice

waited for 40 minutes in the parking , call the hotel for 40 minutes no answer

the parking lot was too

wifi service wasnt free you had to pay for it

loved that the laundry room process didn t cost an arm and a leg

great location, very clean, wonderful breakfast and the staff was very friendly

breakfast was absolutely amazing! staff was very helpful as well.

the pool and the jacuzzi were so much fun, the rooms were super clean and neat

check-in plus the pool was open until 11pm

the vending machine prices were high they had laundry rooms but one machine was

wifi very slow, but nice to have

my room was close to the parking

maybe add some fruit to breakfast

wifi was bad reception, and desk clerk was little rude that checked us in

staff was always helpful, and they have laundry on-site that's open 24/7 and doesn't cost an arm and a leg

rihanna $3 was nothing that i did like maybe the fact they have a laundry room i guess

they had a working laundry room

i had a truck and trailer so my parking was limited

told pet friendly

was a gorgeous property, i had a lake view room and seeing the sunset over the lake and golf course was wonderful

had room service breakfast

rooms,clean, nice beds, food is awesome, beautiful property and great views of the golf course

breakfast - great freshest fruit ever

coffee bar , free for guests

the gym was a little small but that is my only complaint.

on how many guest are booked, a pool sign up would be nice to have in place especially because it is a small

nice breakfast. nice variety of items. quiet location.

pool

the breakfast provided was very good

at least we were given a pass for the gym next door for their pool facilities

the pool was a little cloudy but didn't stop us from swimming:)

kids running up and down the halls

the pool was so cold, my kids wouldn't even go in - and they usually don't care!

breakfast was fine the only problem was the pool it was freezing you could heat the pool up and it would have

tired moving to use laundry

enough, nice enough, family & pet friendly, so this place suited our needs as we passed through the area

parking lot was never

i love the room.it felt like home with the kitchenette. very quiet

was short on things for the kitchen and you could use more carts for checkin/checkout

no gym or laundry

couldn t get extra towels until laundry opened.

room was clean & neat, towels were soft, laundry did an excellent job.

laundry was closed until 8:30 a

soap in bathroom when i checked in no shampoo or conditioner no laundry bag no perks just an ordinary room stay

i thought it was the laundry room

picked this property for a longer term stay because it checked all my boxes: laundry, fitness, pool, breakfast

bathroom wasn't that clean and laundry facility had a weird smell

the dryer was broken in the laundry room and no offer was made to refund my money

everyone is friendly they have a pool and a workout room they do late check outs and breakfast is open long

laundry room was a bit outdated and had no change machine so i had to travel too several places to

great service clean rooms nice pool. they even serve complimentary dinner monday - wednesday

no room service had to get our own towels & toilet paper

wifi is not working

the bed was comfortable and i could use my fire stick there with the wifi

didnt have a safe in it,poor breakfast and was the same all the week,they need to work on the laundry

very snall pool

breakfast, courteous desk personnel, parking lot well lit

had just been in a hotel in mn and this hotel was just beautiful, great breakfast, very helpful and friendly

staff ,beds breakfast, pool,clean bathrooms great manager

to go to reception to be let into pool area, didn t get the king bed suite i pre-paid for, no room service

indoor pool and breakfast

i've been to many hotels with breakfast, but i felt this one was subpar

the room has stains on the bed, the continental breakfast had only 3 different selections

when i examined the room it was also clean and provided a full kitchen

clean, modern, great bar and restaurant. airport convenient!

expensive wifi

everything was great. wish they had 24 hr room service.

the pool and hot tub needs a thorough cleaning

the staff at the bar recommended a lovely restaurant for my nieces graduation and we loved it

i liked the fact that they had a guest laundry and i didn't need to go find a laundromat.

wifi was strong, access to computer room and laundry were very timely

there was a laundry room and business room, both of which i used

room was smoky they changed the room to one next to the laundry

room was next to laundry room, when the washer was on, it was very loud & sounded like an airplane engine in

was close to the airport, it had a little shop to buy food, a small swimming pool, a vending machine and ice on

clean friendly, close. very comfortable. had a shuttle from airport.

very close to airport, bright lobby, love the rooms. pool and spa kept us busy. nice property.

didn't like that the pool and gym area closed too early

the guys at the bar gave us warm dinner at 10:45 pm

location, decor, shuttle service.

airport shuttle

very, very clean! comfortable, quiet and clean. the breakfast was awesome!!!

parking lot filled up quickly.

than a half a mile away from the long-term shuttle parking, which was excellent for us leaving out of dtw

i liked the laundry facilities on each floor. this really impressed me.

the amenities, wifi, clean linen, room size, and breakfast! everything was really nice!

10 minute away from the airport with free shuttle service directly to hotel

breakfast ends too early and prices a little steep

my kids enjoyed the pool and being able to order desserts from the attached restaurant

had a loud clicking noise that varied but was always there; maybe we were under a laundry or similar

was the only one in the morning by herself going back and forth from her desk to the kitchen, laundry was only

because of the small pull out sectional couch 2 of my kids were able to have their own space while my 3rd

friendly staff, airport shuttle was convenient and food walkable distance.

telephones were off the hook and so could not call for a shuttle for over an hour

pool room and water cold.

the pool was nice

the bar and grill was exceptional

bar service - sat for 15 minutes without anyone behind the bar

the pool was open 24hrs which was a lovely surprise

much chlorine was used in the laundry

booked the hotel for its convenient location to the airport, laundry facilities, and fitness center

laundry facilities and gym facilities

popping the toilet seat back into place when using the facilities and the floor with the guest laundry machines

laundry room was a life saver

the laundry department had employees who called off and the staff was not prepared

nicely laid out suites with a lovely main floor and bar restaurant.

the breakfast was cold.

the room was big enough and the cook to order breakfast that was the icing on the cake.

a little extreme making sure each kid had to wear a wristband in the pool area

i was rudely kicked out at 10:05 pm after telling the laundry girl the website said 11

first got a room towards the inner center - this was noisy as even at 11pm there were kids screaming around

the pool hours should be earlier: 5-6am

for breakfast, even for kids

the swimming pool for the kids, and the cleanliness of the entire hotel

i had to clean and sanitize the whole room i had to ask the laundry lady because the house keepers did not

the price. on site laundry.

they even had a shuttle service for the airport

they lie about having wifi

like it had been there since the 60's (i washed up at the sink) the only thing they had for breakfast was free

like that it's very clean, the staff is friendly and there's a free shuttle service to the airport

wifi as advertised

nothing for grab n go breakfast at 530am. coffee and an apple.

on the pool door saying no entry when i watched a staff member put it on the door while me and my kids were

the guest period on a previous floor below us as we were coming up the elevator you can hear kids and older

finally, allison came out of the laundry room door & said she was in the bathroom

was nice that they offered the shuttle service from the airport

where rude they treated me and my kids wrongly we got a room the tv didn't work black stuff on the wall i was

parking was not explained well through this app.

were low, bed reading lights broken, kids could get hurt just touching them

amenties was un available out door pool not available garden not available laundry room not available no game

what s next we are gonna have to do the laundry next heavens now we have to make our rooms up fix the beds

and when i tried to santize my clothes from any possible contamination the laundry machine was broken so i had

we chose this place because we needed laundry facilities and were informed that they were out of order, very

the laundry room was down

no restaurant, no help if you don't have change for laundry etc

oh and they have a guest laundry room that is worth it alone

tv wasna ? ? t working probably wifi was very very very slow

wasn t no connection or wifi really

was small, wifi didn't work

laundry room should be open all night long

one gets a little appartment, which is good. with a parking spot right in front.

property is set up like a apartment complex with parking in front of your room

early breakfast, bar and restaurant on site

drug use in parking lot

tears in hallway paper from either bellhop or laundry carts, never heard a vacuum run from any rooms being

desk told me to do and renew everything so i had already told one housekeeper who came to get our laundry that

check out, clean guest laundry, fitness center, nice friendly bar, helpful staff ,store prices not too bad and

i was put in the room after the laundry / housekeeping dock and building/ renovation works

the common areas in this hotel are subpar with large overflowing bins of laundry in the hallways

there is a guest laundry room facility which is so convenient

also appreciated the bag to put dirty laundry in

had a guest laundry

the free breakfast is nothing to write home about but its just right to put something in your tummy before

wifi service is awful none of the stations on tv work and they have only ads for channels that

lots of shady people hanging around , parking lot is a mess you can hear all the traffic from the busy intersection

the price for two nights with the spa tub

the spa was nice the room was ok

spa tub was disgusting

the parking lot is crappy , you can hear all the traffic outside, didn't like that

near to airport, good value, laundry was a bonus, quick check-in, room was large and clean, exercise room near

the maid forgot to leave laundry bags in the closet.

were some of the most accommodating and friendly we encountered, and we were so grateful for the laundry facilities

with airport parking next door, we were able to purchase an 8 day parking pass for $20 at the hotel

very nice clean room. pet friendly. shuttle to the airport. park and fly.

have timely shuttle

free shuttle will take one to a number and variety of dinning options as well as to one s airline

the shuttle to airport is shared with another hotel so it could get delayed

firm mattress. large kitchen and bathroom. clean room.

super friendly staff, place was clean, awesome shuttle to airport

free wifi was good - decent coverage and good

room service is excellent and everything is done with class

the drink prices at the bar very excessive $9.

i can say was unpleasant was that our room was beside an opening that you can see the lobby and bar area and

around 15 kids in the pool past 10pm

washer nd dryer could of been for free if u offer laundry then that s what it should be the vending machine

can do my laundry

coined laundry and the coined beverage and snack machine

the staff, the room and the having a kitchen.

expected better choice for breakfast. maybe more varieties of creamers?

the towels were unusable they had stains and felt like they were full of laundry detergent that didn t

towels in bathroom i asked for towels was told there in laundry we will bring them too your room when done 5

laundry facility broken

it had laundry machines

the time i put my car into park (in the convenient parking provided) to the time i had my bags in my room was

laundry area was insanely hot and didn't work

breakfast adequate

quiet and ample parking

we missed breakfast and then every 30min room service was at our door trying to get us to leave early

close to airport and easy to use shuttle.

shabby rooms, no remote, told to go to laundry for towels by cleaning staff.

i stayed in the room on the main level right in front the employees laundry room, there were people in and out

no working laundry facility as advertised

my room across from laundry room a lot of noise

pizza delivered to the room. no breakfast, covid time

we were across from laundry and maids were very loud every a

liked the very comfortable bed, the 24 hour laundry room on site so you can do laundry, complimentary feminine

i didn't have the room across from the laundry room

beds were extra comfy!!! staff was very accommodating. laundry facility also in hotel!!!

also had in house laundry

no guest laundry

no laundry room

a dirty cart of laundry was outside our door for hours

stayed for a week and missed the laundry service

my kids and i loved the breakfast. it's a good time and variety of things.

by ac was moldy, toilet leaked, tv was way to small for that large room #114 (right across from laundry/maid

to the employees credit he politely change the towels and face rags only to bring out of the laundry folded worn

desk person didn't mention wifi or breakfast hours

we were able to get a late check out

staff was very nice breakfast was included

and they're mexican hair always in all yhe laundry & sheets

i freaked out that it might be bed bugs so i went to the store and bought bed bugs spray and laundry detergent

great rooms nd pool nd hot tub nd fitness center..nd the free breakfast is great..

pool was cold

liked the small gym and pool access

people parking in front of my room door.

there is a dunkin donuts across the parking lot

staying here with my s/o and 3 young kids while waiting for our new place to be ready

super slow wifi

outdated and from the parking lot to the people hanging out there or maybe they are long term stay people it

that the air conditioner worked and the breakfast that was included.

they also provide a full breakfast, which we did not get to try but seemed like a definite added bonus for

no ice maker at this building or breakfast

breakfast was fitting for a person on the go. the breakfast bar was stock and restock.

i told yall i wanted pet friendly and they still charged me for my pet and they haven

rooms were bright & clean , clean laundry smelling bedding

breakfast is good, but only one day have orange juice ud83dude14

the breakfast was a little sad, juice machine was out of pretty much everything

on the street in front of the hotel, it was quiet and not difficult to get around lots of parking

it was great the staff , the room , the breakfast . we would use your hotel again .

there was not even a laundry bag in the

front desk staff was friendly and accommodating with an early check in request

comfy, parking wasn t bad, around good food spots, walked into my room with my name on the tv, that was

ultimately had to head back out because the room service hours ended a bit early for a weekend getaway

the on site restaurant and bar avaliable when i arrived n the early evening

laundry

having a laundry room is a plus!

hotel staff were great, laundry was conveniently located and the shower was one of the best i've had in a hotel

except the wifi-- at night, it was very slow

the car alarm in the parking lot even sounded faint

our room was located over the laundry room

did not like our room 222 that was directly above the laundry room and was extremely noisy most of our stay

the laundry had been working

the room was really nice, loved the gym and pool

beware it s a 75 dollar nonrefundable pet deposit

and pleasant hotel, rooms spacious, great blackout curtains, fun indoor pool, even a useful guest laundry

the breakfast in bags really were great especially traveling with kids

we were late for breakfast but the kind gentleman allowed us to get some bits for us and the kids

kids were looking forward to it but it was too much for us

kids were looking forward to it but it was too much for us

but the heat went out in the middle of the night and i asked for a blankets she said i'm going to laundry n

didn't charge for pets and gave us an upgrade room at no extra charge.

pet friendly & they stay free

only dislike was the pet hair flying around the room

no pet fee

average, great pool and fire pit.

room is a suite with a fully stocked kitchen

suite size, amenities. breakfast selection

also, floors in kitchen were sticky

breakfast facility was understaffed and selection daily was very poor and limited

is a beautiful well manicure property with a golf course and mini acres of land to enjoy

thing that could be different is the pool size it is soo small for how big the hotel is

i didn't see spa facilities?

luxury resort hotel spacious rooms with all modern amenities excellent grounds and golf course where you can

was perfect although i will say that the pull-out couch was the worst my kids have ever slept on

my room was located near the pool, an exit door, and the laundry room/gym and i could hear everything

of public spaces / mainly floors in elevators, laundry, stairs

comfortable bed, complete kitchen, and sitting area

easy parking

sign is high on the top of the building and there are no signs at street level directing you to parking so

laundry was convenient

requesting more blankets, the answer was negative and said they didn't have access to the laundry or housekeeping

and microwave in room, vending machine just down the hall was well-stocked and reasonably priced, laundry room

laundry room awfull

great staff, clean and comfortable, and i was able to use a coin laundry that was very helpful.

hotel has all the amenities you could wish for: breakfast, indoor pool,jacuzzi suite, gym laundry snack store

the indoor pool, laundry room, and amazing breakfast in the morning are all great perks of staying there

full house only one elevator ran low on food due to so many guests nice to have laundry on site

cleanliness, laundry facilities, very friendly staff

fitness room, laundry and breakfast area

breakfast staff were awesome. great to have laundry facilities

challenging to connect to the wifi

pet friendly was a plus

cleanliness, beds, suite size, kitchen

comfortable beds nice hot shower comfortable pool water breakfast

breakfast area was sub par. limited options, no fruit, no change for laundry.

the laundry room

under renovations, so no hot tub, self laundry closed.

hotel is getting old. parking lot in terrible shape chuckhole in road entrance.

you need to provide simple wifi intead of teh awkward process and mining for client info

no guests laundry facilities

staff...warm pastries at breakfast!

clean excellent service good breakfast it took few minutes at the front to check in

it was small and there was only one bar that was not usable for taking a shower

i loved the room, especially the spa tub. everything was very clean.

there were unsupervised kids who were running on the pool deck, jumping and splashing into the pool, and

breakfast options were poor. we bought some things at a breakfast bar off the lobby.

i also liked the cleanliness of the room, the bathroom, the corridors leading to the rooms, the gym was clean

comfortable beds & linens. pleasant decor. friendly staff. pool & exercise room available.

the amenities - pool, gym and restaurant were very nice

the beds were very comfortable and we enjoyed the pool

the pool was freezing so didn't get to really swim.

parking hard to find

breakfast and pool.

there was a tiny gym i did not realize and also a small pool i was unaware of, not that i was going to use

love the place. free breakfast and laundry. worry free hotel.

is very clean, updated and has multiple conveniences such as breakfast, laundry and a large pool

breakfast and access to free laundry services

loves breakfast and the fact their was laundry available .. kindness of staff as well .

it had a kitchen area

laundry facilities

no laundry

the pool was very cloudy and had a white stuff floating onto the water

liked the bed (very comfortable)good choices for breakfast and everything was stocked well

arrived late and checked out mid-morning, so we didn't even look at the pool or other amenities

the restaurant was still open and had some amazing food and beer and i was even able to do my laundry at their

breakfast needs to be included and it needs a laundry room for guest

the reception, restaurant and bar areas are too cold. save some air con.

pool area was small but perfectly clean

lady that cleans the gym/front lobby is an absolute gem

laundry services were free and the outdoor fire pit area & indoor pool were nice features

the free laundry was also a great service

laundry needs more upkeep - it seems it has not been cleaned (washing machines) since hotel opening

free laundry is a big plus, especially when staying longer than a couple of days.

the laundry room and breakfast

under sheets for chips disgusting never use jacuzzi nasty ask for towels 1:00 they haven t did laundry

were people actually living there, had their laundry outside drying

the laundry room was filled with flies

do then i was told to go way down the hall to the laundry room to see if they would give me clean towels which

the laundry room was on the second floor

much liked free guest laundry with three new large front-loading lg washers plus three lg dryers

free laundry and location was perfect, clean rooms

the child was running around until late at night abd pushing chairs across the floor in the kitchen area

a full kitchen with everything you need to cook

the staff was wonderful and the breakfast area was very nice though

no guest laundry

parking was hard to find. we had to drive around waiting for someone to leave.

carpet was dirty in the room and bathrooms were dated. gym was dated as well

during my visit at peak hours in the pool, there was 10 plus kids jumping, doing flips and diving into a 9ft

my kids and i love visiting the kensington, the pool and hot tub are fantastic!

location, full kitchen, complimentary breakfast, reasonably priced self-serve laundry, across the street from

as was the guest laundry room

there is also a pool, laundry, and free breakfast, and a small amount of incidentals

staff, spacious and clean room, free breakfast, short walk to a mall, coin laundry and kitchen facilities in

room - internet tv, dining table, kitchen, availability of medicines, laundry

also, having laundry facilities would be great, especially since this is a workout oriented hotel

we stayed 6 days no one showed up to take care of the room no cleaning no taking out trash no laundry service

the hotel is nice but it is completely - completely - pet friendly

the gym is excellent as well as customer service ( hotel employee is a star)

kids running up and down the hall till midnight.

carpets needed to be cleaned or replaced

trash everywhere in parking lot

very friendly staff. clean. breakfast was great!

breakfast was not my fav but it s ok

the pool hours

the gym is great, rooms are lovely - stylish, practical and comfortable

service at the restaurant bar and breakfast was a little slow, breakfast time the coffee service station ran

all over the place will be nasty and cigarette butts was over the whole entire property and the laundry room is

to say about anything the one room thankfully the door was broken and i got to go into was the laundry room

i had to take my linen and towels to the laundry myself because there was no housekeeping

no kitchen utensils provided to utilize kitchenette area

the slow speed of the wifi that s free

i did not have the chance to use the gym

breakfast was excellent

bed and pillows were very comfortable, the breakfast was great and the variety was good

wifi kept going in and out almost every day and connecting my laptop was much harder than my mobile

excellent location, comfortable bed, friendly staff, good breakfast

fact that the bar area was right next to the check in desk and not in a more private area, the pool whale, and

access from parking to the hotel

tried to get ice cream from the kitchen at 7:30 pm and were told that the kitchen was closed even though

the swimming pool was perfect for our kids!

the pool is aimed towards kids

liked the fact that you can do your laundry there, and there is the mall across the street if you are looking

laundry was

on-site laundry faculty was reasonably priced

nice location. spacious clean room with kitchen.

breakfast or tea or coffee bar. dishes were missing in the kitchen.

dirty but i cleaned it i didn't like that the ice machine is only on one floor i didn't see a laundry area but

a room at the very back end of the property by the laundry

bed is so comfortable and the room was clean i love the laundry facility provided the front desk clerks are so

desk clerks, especially hotel employee who made amazing breakfasts and the wonderful head of the laundry room

room was very neat and clean and i loved how the lights was in the pool i will be back again thank you for having

laundry room and dryer vent hadn t been cleaned in awhile

they have a really nice hot breakfast included & other great amenities making it well worth the price

pool is outside only

breakfast was same everyday

the breakfast was complete and tasty. the staff was exceptional and professional.

weak wifi signal

clean, pool area was nice, friendly staff, great location, easy access, quiet overall just great

was very clean and had fresh decor, had a pool which i didn t use but family staying in the same hotel enjoyed

pool was clean and just a tad too cool for me but the kids loved it

breakfast hours too short 6-9am. wish it was til 10:30am.

pool was very cold.

the parking was far from the entrance. the cleaning was not exceptional.

some handicap parking abused by non handicapped

plates were not restocked fast enough during breakfast time and i would have liked to see more fruit

breakfast far exceeded expectations for hotel breakfast

the shower and the fact you have a kitchen

the breakfast area is clean and the food is good

i don't like the kitchen or the furniture or tv size

breakfast wasn t good

if the room was clean it would be perfect for a family with kids as there were seperate bedrooms and bathrooms

broke second night, no food at market, pool was closed, staff was un helpful, had no change for laundry, restaurant

toilet kept running and no bag for dirty laundry

we had to wait for housekeeping to arrive the following morning to do laundry so we could receive a complete

there was a large amount of kids in the pool and hot tub

was perfect world of been better if the restaurant and pool was open but you can t blame them for the pandemic

heat tub and swimming pool and laundry

i didn't like the pool wasn't open or no ice machine

the spa and pools still not open.

no daily room service

the staff was velvety welcoming the rooms was clean and it smell good the best part was the pool never been to