the guest laundry facility's washer ate my $2

on; room was worn; we were told we had the only working jacuzzi and it didn t even work well; fireplace wasn

spa bath

pool was nice

to go to the pool but it's enclosed and the smell of chemicals was entrapped so did not go in

hotel is pet friendly with an fenced yard, has 2 elevators, great pool area and laundry on site if you need it

the staff was great. it was roomy. plenty of hot water. laundry facilities. 12:00 check out.

the customer service was great and i like the convenience of being able to do your own laundry

they have laundry facilities which was great for us

laundry facilities

the pool and jacuzzi were great. laundry room were easy to access, and the breakfast.

laundry dryer was broken

so we had to use the service elevator all the time which meant walking past the laundry rooms which always

not open, no breakfast or housekeeping everyday

clean room, bed and excellent breakfast

this should be something covered by room service

was awre of it being pet friendly, but there seemed to be a lot of pets

convenient location. the facility was very clean. staff was very friendly. pet friendly.

i didn t really get down to breakfast early enough to catch their offerings, especially because families were

breakfast is the most important meal for me and i book only with places that have this provided

fresh coffee and laundry facilities available 24 hours

the tv was on all night in the next room, turned up loud, and it was on a channel advertising a casino, on

people sitting on the stairs smoking. cars taking up to 2 parking spaces at the same time.

were very accommodating allowing us to park our fishing boat and charge it

39 is a major trucking highway, and was hard to pull out of the parking lot

i exchanged my own towels in the laundry on instructions from maintenance

indoor pool and laundry center

no. loved the laundry room and weight room!

its nice, quiet, wouldnt take kids with

the pool area is small.

awesome fact that there was a laundry room to wash and dry your own clothes if needed

pool was clean

the pool was cold, especially for it being indoors

gym equipment did not work and lacked pieces and parts to work out

good location. great breakfast. lots of parking.

pool

and the the breakfast was very sad

breakfast offerings were a little limited and some things were stale.

breakfast was really good, the staff is even better very sweet nice and smiles everywhere i would

pool was apparently closed for maintenance, we were told it was opened

did not have,breakfast at inn, at village old car show dinner in bar sat. night

the breakfast bar was excellent

i went downstairs to grab something from my car and i could hear the kids from the elevators

room service for breakfast was nice.

excellent food in restaurant, room service and concierge suite

the room configuration, pool, front desk staff, breakfast package

there was a family on floor above us that was letting their kids run and jump for hours during our time to

the room configuration, pool, front desk staff, breakfast package

liked this pet-friendly location

like that the pool wasn't open, but due to the covid-19 it's to be expected

the pool and hot tub are a must

breakfast room service was top notch

parking staff was not friendly

there was no spa or any ementities that i could use

- while the jacuzzi water was warm, the pool water was cold and we could not swim

she then told me to put them around the corner in the laundry

they have laundry facilies,they, had not quarters

laundry dryer wasn't working which made it difficult to do our laundry ice machine wasn't

i didn't use any of the facilities on site (pool, exercise room, laundry) because it was a one night stay and

clean room laundry facilities on site free breakfast close to amtrak and public transit.

onsite laundry was helpful to have

no kitchen utencils

the room and kitchen ?

the kitchenette looked out of date

good facilities staff and ambiance...room is awesome with kitchen strong wifi

nice laundry room

having free parking was a big plus, and the laundry facilities were a welcome convenience for extended stays

and the extras like the gym, wifi, laundry and the kitchenette worked perfectly

not a good look for the kids/families coming here

no utensils provided at all in the kitchen area

the laundry had 2 washers on our floor

price was excellent, the staff was friendly, the place was clean and quiet and pet friendly

noise above us, many kids up til one in the morning and i had to be up at 5 am

pool being closed during such beautiful weather

constant calling from another room w kids

swimming pool

the gym and the lobby the outdoor seating and the free starbucks coffee

the pool

many kids that were straight out of the pool running around and making noise and getting the floors

room service was fast and the food was tasty

didn t really like the breakfast

was surprised during the busy breakfast hours not one table was wiped down between others using the tables

the staff was nice and the breakfast was very good

its a nice comfortable space with good breakfast options. rooms are super clean and comfy.

the location and spaciousness , and having a kitchen

complaint is the pool area is a little small, and it was too cold for me, but the kids loved it

the pool was great but a bit small

breakfast was great

breakfast needs a little more variety for hot food

pool is a bit small

desk attendant could not find key to money drawer to exchange bills for coins to do laundry

hotel provides laundry facilities which was helpful

bed, friendly front staff, nice pool, and we like the fact the hotel is right downtown within walking distance

convenient location, clean, spacious room, good gym

room directly aligns with side door, cold blasts of weather constantly throughout our breakfast pool

laundry facilities

no laundry

the pool was very cloudy and had a white stuff floating onto the water

omar at the front desk was very courteous and helpful; anisa made a delicious hot breakfast and the cinnamon

pools are extremely important when traveling with kids

is very clean, updated and has multiple conveniences such as breakfast, laundry and a large pool

love the place. free breakfast and laundry. worry free hotel.

breakfast and access to free laundry services

loves breakfast and the fact their was laundry available .. kindness of staff as well .

it so it made it hard to watch it and the hot tub wasn't very hot, the jets were broken and the pool was very

great staff, clean and comfortable, and i was able to use a coin laundry that was very helpful.

and microwave in room, vending machine just down the hall was well-stocked and reasonably priced, laundry room

laundry was convenient

requesting more blankets, the answer was negative and said they didn't have access to the laundry or housekeeping

laundry room awfull

restaurant and laundry and coffee bar.

hotel has all the amenities you could wish for: breakfast, indoor pool,jacuzzi suite, gym laundry snack store

laundry and made 2 attempts to dry the cloth and they were still wet

big rooms. clean and big laundry room.

full house only one elevator ran low on food due to so many guests nice to have laundry on site

nice guest laundry

we will be happy when the pool is reopened!

my grandkids loved the food, and they are picky eaters, oh yes, the pool too.

the pool water looked a little dirty but that was the only thing i could say

breakfast was good and was replenished when needed

there was puke all over the wall by the sink , a full bottle of laundry soap just randomly in the window

booked last minute and pet friendly for dog

free breakfast advertised but closed due to covid. website should state that.

room service on sat or sun (no clean towels, no trash pick up, no bathroom clean up, nothing)

area -much liter parking area and drive - asphalt in very poor condition along with many pot holes - needs

also the pool area was very hot

nice gym

i didn't like that the lady that cooked or set up the breakfast didn't have on any gloves.

crazy kid in the pool alot of fighting and punching . should have staff check on the pool

15 lb weights are missing from the gym. not a big deal. it's the weight i use most. :-)

laundry and cleaning staff using the same elevators as the customers/patrons causing a long wait

my room was very close to the laundry room and elevators

the swimming pool was a tad small and at times was overcrowded.

disappointed that we had to pay a parking fee!

ordered room service, but was told they were short handed and could not deliver

first picture in booking is the pool

employee brittany told us the pool was open and it wasn t

laundry room was clean

employee brought plunger and used dirty towels from laundry to wipe up floor because he couldn't locate a mop

there were dead flower petals underneath the nightstand, blood on the sheets, dirty footprints in the shower,

sheets wasn't clean n wifi didn't work

very noisy children running over head in the room above me and young children in the parking lot playing all

no laundry facilities

staff was incredibly friendly, parking was plentiful (even with most every room booked), location of the hotel

always a good breakfast and coffee

spacious, free parking, pool access, well mannered staff and the complimentary breakfast

no room service

i particularly liked the laundry facilities, which were much cheaper than expected

the parking was great too

the bathroom by the pool could've been a little cleaner.

the beds and breakfast was astounding

staff was fantastic to my teenage girls who preferred to be in lobby and pool

pool was nice

the pool was cold

my kids loved playing in the swiming pool

also there were noisy kids/teens playing in the hallway at 1am

pool water is a little but cold

we appreciated the laundry room access, onsite parking, modernity of facilities

very near to falls, starbucks, rainforest is just down, huge hotel with all facilities and guest laundry too

location was close to the casino where concert was at

no pool.

no pool (which i knew), no restaurant (it was closed), no room service

air freshener that smell like laundry detergent would be good

the staff was friendly and willing to accommodate our needs, like bringing laundry bags

the kids really enjoyed the pool and hot tub

great staff, clean quiet room. love the pool area.

access from the road, you have to go down the street and make a loop to turn around to get to the parking lot

there were dirty room service dishes throughout our hallway on the 6th floor

they don't have room service after midnight

microwave in the room and the room service is so expensive and you can't heat up your food

restaurant downstairs and the roof top bar were exceptional

free wifi - amenities are from good quality design is cool, new and rooms are made with durable

the staff was so friendly and the hotel screamed 5 star. nice casino and steak house on-site.

my stay at the motorcity casino hotel

the casino and the free parking, hotel is starting to get dilapidated, room is a little dusty and old

first night booked through casino

hear you or say not sure go ask this person or just nothing at all , then lets talk about the spa hahaha

room service 24hrs, executive suite was amazing, great location, great staff and very secure.

could i go to the bar until then

liked the design of the hotel the super comfortable beds and the swimming pool which was

girl at the pool had the personality of a bar of soap.not friendly at all and nobody was there.

very family friendly, the kids were excited to swim but weren t allowed

gym was a bit small and the locker room did not have any empty lockers for use for hotel guests,

the library was such a gorgeous bar with wonderful service

spa looked very nice as well

anything, only thing was little disappointing that they don't serve breakfast

pool room was so fun, and it felt like we had the hotel to ourselves

self service laundry facility was available i could jog by the river front

the laundry room on my floor was broken and not fixed throughout my stay.

insufficient cutlery. no toaster. not really a kitchenette.

years eve they closed the restaurant for outgoing meals and room service, and only have the event buffet but

the pool was only 4 ' deep, granchikd didn't want to swim in that depth

the laundry room could be a more modern one with at least a quarter machine or swipe/tap to pay method

also, super small thing that had no effect on my rating, they don t have those laundry bags that are i believe

the price, there was no pool, no parking, no breakfast in the morning, wifi wouldn t connect, and even tho i

the staff especially the breakfast staff. they are so helpful and friendly.

the hair dryer did not work and the kitchen closed early.

was kicked out of the hotel after not completing my stay for being friendly with the laundry staff

none were sent front desk clerk said house keeping doesn't work at night do they a key to the laundry at the

would have been great to have an in house laundry

the staff did give us a late check out for the inconvenience

location , staff, breakfast, pool, staff

loved the on-site laundry machines

asked for a cot for our room as the pull out was going to be too small for our two kids

breakfast was good, pet friendly

there was a pull out bed but i was expecting 2 double beds as there was 1 adult and three kids for a two day

we have 3 kids so i stayed with them in the room while my husband had to make 2 trips down from the 3rd floor

service and coffee maker in room had a short so had to hold on to plug to brew coffee, no laundry room for self

then one of the elevators was held up by the housekeeping staff at one point to fold her laundry

no laundry service.. only dry clean

guest laundry, need to pack all dirty clothes in the luggage on the way home and need to pack enough

poor wifi in room

decoration and size of the room, location of the hotel, 24-hour gym, thoughtful and friendly staff

wanted to enjoy a cup of coffee in their lounge side but staff was hesitant to seat me because bar wasn't set

unfortunately, the restaurant was unavailable due to covid, but the room service was very nice.

the bar was probably our favorite part but we definitely decided we want to come here again

(yay pet friendly

stains all over the hallway carpets, sketchy staff members, horrible laundry facilities

breakfast

the breakfast could use some work

breakfast because of covid

the breakfast wasnt bad just didnt have any varity our room was over all fantastic but none of the

was quiet was a full kitchen and laundry machines available

the gym was of a good size & well very equipped

the kitchen is excellent and the corner nook for eating was much nicer than a hotel room's usual

concierge and bar staff were great!!

nice to have a full kitchen and washer/dryer

their was no laundry bag, and amenities were minimal

gym

it was great that it was pet friendly with no extra pet charge

rusty gross fountain in pool area

was nothing to eat but coney, no room service and parking shouldn't cost after a customer spends --- for a room

didn't like the laundry room on the second floor it could have been on the first floor but oother than that it

the breakfast was very nice: they had oatmeal bar, bread, bagels, waffles, bacon, individual quiches,

the continential breakfast was delicious

breakfast was great and location was nicely secluded off of highway 75

liked everything the pool area, exercise room and equipment

gathering areas were very warm. ac in the gym and other areas seemed to not work.

breakfast ends at 9:30

nice breakfast.

nice continental breakfast, pet friendly nice staff, room was

need fruit for breakfast

bad wifi

loved the look of the inside, it was very comfortable, the wifi was great

gym

wifi is very spotty in room. (tough for canadians).

met many other couples that attended the concert and we had a wonderful time in the comfortable bar area/library

populated with enough hotel information - i still had to ask staff re details re breakfast, laundry, etc

the cleanliness, the laundry room, the fridge, the very nice cleaning ladies

it was nice and convenient. my kids loved it. the pool was nice. there are stores all around

we had an early check in so we could park in the parking attached to hotel

the room was clean, and hotel is pet friendly.

the place does not have laundry services.

early check in was 2:55pm not impressed with that and the bed was so hard.

breakfast included adults and kids.

very good location, nice restaurants in the area, the gym was very nice.

the pool is closed.

important if you're traveling with your pet and don't want to have to take them all the way out of the hotel

evening staff was rude when asking if room service was still available after getting back from a concert

) - quality complimentary breakfast - location in detroit - bathroom in the room - cotton bedding and towels -

the hotel is pet friendly and had a terrace for dogs on the floor we stayed

location was great. gym was good. bed was comfortable.

was no restaurant or bar like it said on the website

breakfast was excellent

location cleanliness personnel view from my room wifi

rooftop cocktail bar was fantastic

spacious room with added amenities such as kitchenette and extra furniture. good location.

laundry no available ( didn t tell when dropped off/not on weekends)

they did give me a early check in which was great

also, there is no gym

it would be nice if there was a restaurant/cafe with room service.

thankful for free wifi, but the overall stay was more expensive than we prefer, especially for parking

washer and dryer provider without provision for guest to purchase laundry soap

a practical benefit worth noting is the availability of laundry facilities (washer and dryer) a huge convenience

good clean accommodation...with parking and laundry facilities.

room size and comfort were excellent for two adults and 3 kids

other guests: kids running around late at night, knocking our door at night and in the morning

didnt see the wifi code, so i had some trouble logging into the streaming apps

and unfortunately, the wifi did not work for me the entirety of my stay

they have a communal kitchen area with simple breakfast and coffee options, but they are within walking distance

lovely continental breakfast with lots of choices

i'm sure it was bc for covid safety. but i wish there was more breakfast offerings.

no laundry bags in room either

loved the bar, the gym, and the valet staff was amazing that busy weekend

the kitchen backed up 2 hours so we couldn't use the onsite restaurant, they stopped serving food

the breakfast and room service were great, as well as the other amenities of the building.

we were there on saturday and sunday and the gym was closed on weekends

breakfast staff were awesome. great to have laundry facilities

challenging to connect to the wifi

everything else, including all the toiletries and kitchen implements were high quality - it s too bad the

the kitchenette in the room was amazing

having a little kitchen in the room is so awesome

the gym and pool were both

need to have a key to open any doors llike going to gym or

there was room service

no food to eat. bar closed kitchen early

loved it here , lady at applebees bar was the best , from customer service to her smile i'll be back

i did my laundry

the bar screwed up our order

were told breakfast would be available in the morning but the kitchen was closed with no explanation

i dint like the fact that the kitchen was closed due to the covid.

nice bar with a good menu

could have a full time restaurant and also facilities for laundry

the size of the room, the facilities, the decorations, the gym, the staff, the cleanliness!

the wifi is sketchy, coffee is terrible and outlets are not in good shape

i understand there s a casino, but i actually didn t see it and i was happy about that

rived early to attend a b-ball game) and were just simply told no, nothing is

poor wifi connection.

nothing to do for kids. swimming pool was only for adults, will not be back soon...

drove from toronto to windsor for 4 hours with 4 young kids they were super tired once we get there 2:30 pm i

that i could not pay for room service with my credit card

walking distance between parking and hotel (since we had kids under 19 so couldn’t go through casino)

no laundry facilities overall, would stay again

clean, the bedding actually smelled like laundry detergent

the restaurants were in the casino so if you have kids they cannot go into the restaurants

just need a night away from the kids, the staff was friendly, the hotel was clean and nice, beautiful view of

the wifi was very bad and the ac in the room wasn't working properly.

room wouldn't get cold, there was no ice machine working, and there was no laundry facilities

bed was comfortable. i noticed laundry facilities. clean

we're the laundry machine is located .

& the stairs had the laundry machines which made it moist and smell like mold

clean, friendly , free breakfast, pleasant employees. no charge parking, quiet.

i like when they include laundry service for free for us, they got all you need.

wifi was very slow and it seemed a little odd that you have to pay more for valet parking as a

no room service if you ever want more toilet paper or towels which to my surprise they only had

really bad smell, dirty building and rooms, bad location and wifi was basically not working.

hotel was lovely on the outside and lobby and bar area

don't have drinking water, laundry, wi-fi doesn't work in the room

garbage or dirty laundry in a room visible to all who had to walk past to breakfast

could hear sex opera through the walls, no laundry, carpet was wet, towel total was only 4, bathing bar of soap

close to casinos

there was a shuttle service to the game

guset laundry on the side

the staff, wifi, comfortable bed, easy parking, location close to a shopping / restaurant area, laundry

guest laundry and well stocked vending machines

in room 120 which is adjacent the large housekeeping laundry room

free parking, easy booking and check in

rooms were tidy and we used both the gym and laundry during our stay

i loved the laundry on the facility

50 per half-hour load; laundry shuts at 10pm

and rude staff, not enough laundry for guess when there where times guess need more wash cloths and towels staff

had laundry so able to catch up on washing, room was a good size and very comfortable

no working laundry facility as advertised

shabby rooms, no remote, told to go to laundry for towels by cleaning staff.

my room across from laundry room a lot of noise

i stayed in the room on the main level right in front the employees laundry room, there were people in and out

nor friendly)not knowing prior to booking the property is renovating, no breakfast included, gym isn t usable

laundry area was insanely hot and didn't work

the beds were a little hard and the breakfast could be a little better.

the location, wings bar & grill, friendly staff, shuttle service all perfect.

breakfast a little skimpy. oatmeal, dry cereal, muffins and toast. no eggs, bacon or sausage.

the bar where the breakfast is usually served is being remodeled so breakfast is in another room

had we needed it, there was a laundry room, and a small gym area

me another for the room to sit on even though the motel wasn't booked out), room had a 'smell', laundry was

the breakfast could be better

parking needs to be bigger

the wifi was very fast.

it had laundry machines

the towels were unusable they had stains and felt like they were full of laundry detergent that didn t

laundry facility broken

towels in bathroom i asked for towels was told there in laundry we will bring them too your room when done 5

you've ever sat in a vegas casino wearing something nice, or maybe something made of a dry clean only material

coined laundry and the coined beverage and snack machine

can do my laundry

washer nd dryer could of been for free if u offer laundry then that s what it should be the vending machine

temperature was comfortable the kitchen was great

of this hotel was extremely convenient, as we were close to the hotel + the extended stay parking

room service, no pool, no hot tub and when we went to order food they were extremely understaffed

bar and restaurant in hotel were great

the pool and hot tub were much needed for our cold detroit stay

i can say was unpleasant was that our room was beside an opening that you can see the lobby and bar area and

free wifi was good - decent coverage and good

shuttle and excellent proximity to dtw airport

free shuttle will take one to a number and variety of dinning options as well as to one s airline

gym & comfortable bed in spacious room

have timely shuttle

the shuttle bus was on-time

were some of the most accommodating and friendly we encountered, and we were so grateful for the laundry facilities

near to airport, good value, laundry was a bonus, quick check-in, room was large and clean, exercise room near

the maid forgot to leave laundry bags in the closet.

slow wifi. breakfast was not great. the treadmills were broken in the gym.

i missed breakfast but was told they had more choices than most hotels right now

there is a guest laundry room facility which is so convenient

also appreciated the bag to put dirty laundry in

had a guest laundry

business room, parking, location, shuttle bus to airport, price.

far from downtown detroit; gym contained a broken weight machine and no dumbbells heavier than 25 pounds; rooms