washing machine was broken when i needed to do laundry.

the hot tub and pool

breakfast selection, very friendly and helpful staff, excellent location, great value, clean

wifi didn t work that great

value for money. breakfast. parking.

room was near the laundry room which was loud

my kids loved the pool!

clean and quiet. great staff. nice pool and fitness room.

to call up front multiple times due to the people in the room above being loud screaming at their kids ,kids

not the hotels fault but kids running up and down the hallway till 2am

wish there were an adult only time in the pool/ hot tub area

friendly staff, clean and comfortable. great breakfast as well.

we were allowed to borrow a chair from the pool to place in the shower which actually worked better for me

they not only offered breakfast they offered salads and subs two time thur my stay

rebecca helped us out with strange stuff going on in parking lot

nice breakfast.

room was very clean and comfortable with a whole kitchen, full size fridge, microwave, stove etc

need fruit for breakfast

nice continental breakfast, pet friendly nice staff, room was

cleanliness, staff, nice breakfast

breakfast staff were awesome. great to have laundry facilities

i also like the fact that i didn't have to pay for parking and wifi

felt like home. great gym and pool.

felt like home. great gym and pool.

love the convenience of having a kitchen in the room i love that the room has other seating areas than just the

didn't like the laundry room on the second floor it could have been on the first floor but oother than that it

very clean and accessible. right off the interstate, continental breakfast and pleasant staff.

breakfast was great and location was nicely secluded off of highway 75

it was very clean, staff was friendly breakfast was great.

felt secure parking and staying here

stains all over the hallway carpets, sketchy staff members, horrible laundry facilities

could be better breakfast

i liked the breakfast. i also liked the quick service. the beds were comfortable.

breakfast, not very wide but good close to the airport

was never gaven breakfast at all during my four days of stay and my room was never cleaned

you need a ticket to pass through security to get to the restaurants by the gates had to pay for wifi

pool advertised but not open

the convince of being right in the airport, perfect room great bar and restaurant!

expensive wifi

water in gym was out.

i particularly liked the laundry facilities, which were much cheaper than expected

chlorine was so strong it burned our eyes and had my kids coughing badly

the beds and breakfast was astounding

didnt have the breakfast but did enjoy the coffee

the fact that little kids playing with elevator at 12:30 am no supervision

employee brought plunger and used dirty towels from laundry to wipe up floor because he couldn't locate a mop

laundry room was clean

there wasn t enough parking

pool was just opened up and the boys and i had a great time

breakfast, room clean and seemed recently renovated, property is being renovated, office was in a parking lot

first picture in booking is the pool

employee brittany told us the pool was open and it wasn t

the breakfast was good and the staff were friendly

we also really liked the pool

asked for late check out and they were very much happy to do so with with no problems

everything was great down to the pool.

didn t find out until i arrived that pool and gym closed and they were rude when i questioned that

there was puke all over the wall by the sink , a full bottle of laundry soap just randomly in the window

the front desk staff and housekeeping were very friendly, the building is basic, but parking is easy and i was

lobby & parking lot were substandard. cooking smell was very strong. it even went into my room!

3 kids with nothing to do

free breakfast advertised but closed due to covid. website should state that.

nice guest laundry

pool and breakfast

, breakfast had long hours and the staff were amazing

special shout out to janice for being so lovely during our breakfast

was dirty oil on the walls finger prints dusty underneath the microwave and behind the tv and the wifi does not

it had laundry machines

laundry facility broken

towels in bathroom i asked for towels was told there in laundry we will bring them too your room when done 5

the towels were unusable they had stains and felt like they were full of laundry detergent that didn t

there also was nothing to eat in the breakfast area the coffee was cold

shabby rooms, no remote, told to go to laundry for towels by cleaning staff.

no working laundry facility as advertised

i stayed in the room on the main level right in front the employees laundry room, there were people in and out

my room across from laundry room a lot of noise

it says they offer free breakfast. they don't

laundry area was insanely hot and didn't work

i was unable to communicate much with my family as we didn t have access to wifi

the location, wings bar & grill, friendly staff, shuttle service all perfect.

it was clean and it had a place to eat downstairs. and it was nice that it had a gym

the bar where the breakfast is usually served is being remodeled so breakfast is in another room

throw bleach in the laundry

there was a laundry room and business room, both of which i used

room was next to laundry room, when the washer was on, it was very loud & sounded like an airplane engine in

room was smoky they changed the room to one next to the laundry

wifi was strong, access to computer room and laundry were very timely

it was too many kids i was scared to park my truck in the back because it was so many back there

friendly staff, nice rooms, good location, airport shuttle

the shuttle service ran as i was told

also you close your pool to early ly son was disappointed we had a late check

was a descent price, has a gym, pool, restaurant and bar.

and when i tried to santize my clothes from any possible contamination the laundry machine was broken so i had

the laundry room was down

what s next we are gonna have to do the laundry next heavens now we have to make our rooms up fix the beds

we chose this place because we needed laundry facilities and were informed that they were out of order, very

amenties was un available out door pool not available garden not available laundry room not available no game

washer nd dryer could of been for free if u offer laundry then that s what it should be the vending machine

coined laundry and the coined beverage and snack machine

can do my laundry

the breakfast is only coffee, muffin and breakfast

unorganized management on the front desk and poor room service. it is a fealthy hotel.

wifi did not work

it was 20 and had to walk outside with two kids barefoot to enter the pool

is being used by middle school kids/parents from sport teams

flight came in early, they allowed early check in

room service is excellent and everything is done with class

no restaurant, no help if you don't have change for laundry etc

oh and they have a guest laundry room that is worth it alone

gym, no breakfast, everything broken in the room, they clean every other day, not comfortable, far

tv wasna ? ? t working probably wifi was very very very slow

was small, wifi didn't work

popping the toilet seat back into place when using the facilities and the floor with the guest laundry machines

much chlorine was used in the laundry

laundry facilities and gym facilities

booked the hotel for its convenient location to the airport, laundry facilities, and fitness center

laundry room was a life saver

free shuttle will take one to a number and variety of dinning options as well as to one s airline

shuttle and excellent proximity to dtw airport

the wifi didn't work but i had mobile hotspot.

the shuttle to airport is shared with another hotel so it could get delayed

location was convenient, close to restaurants. shuttle service to airport was a bonus!

near to airport, good value, laundry was a bonus, quick check-in, room was large and clean, exercise room near

the maid forgot to leave laundry bags in the closet.

were some of the most accommodating and friendly we encountered, and we were so grateful for the laundry facilities

very close to the airport and the shuttle drivers are very nice

breakfast, staff, pool, gym

desk told me to do and renew everything so i had already told one housekeeper who came to get our laundry that

tears in hallway paper from either bellhop or laundry carts, never heard a vacuum run from any rooms being

check out, clean guest laundry, fitness center, nice friendly bar, helpful staff ,store prices not too bad and

down the hall from the laundry in the hallway was not clean and also there was a bug in the room that my wife

i was put in the room after the laundry / housekeeping dock and building/ renovation works

the laundry department had employees who called off and the staff was not prepared

cooked to order i will return in the future its very close to the airport and has a free hotel 24 shuttle

a little extreme making sure each kid had to wear a wristband in the pool area

room was very comfortable with an adjoining living area and small kitchen

really nice indoor outdoor pool

had a guest laundry

also appreciated the bag to put dirty laundry in

there is a guest laundry room facility which is so convenient

business room, parking, location, shuttle bus to airport, price.

a few more selections for continental breakfast would have been good, but there was plenty put out

i liked the laundry facilities on each floor. this really impressed me.

the last day the breakfast wasn't available due to difficulties but a small refund was issued.

my kids enjoyed the pool and being able to order desserts from the attached restaurant

i was bummed the pool was 'closed for maintenance'

the amenities, wifi, clean linen, room size, and breakfast! everything was really nice!

had a loud clicking noise that varied but was always there; maybe we were under a laundry or similar

was the only one in the morning by herself going back and forth from her desk to the kitchen, laundry was only

nice breakfast and dining areas

because of the small pull out sectional couch 2 of my kids were able to have their own space while my 3rd

the pool and exercise area were well maintained and very accessible

the price. on site laundry.

i had to clean and sanitize the whole room i had to ask the laundry lady because the house keepers did not

can not fully comment on breakfast as we left to early

bar was under construction

didn t serve breakfast

this hotel has a bar and restaurant

over priced and parking for extended amount was off property and very expensive

very close to airport, bright lobby, love the rooms. pool and spa kept us busy. nice property.

gym was closed.

booked this hotel because of airport shuttle

could not connect to wifi.

the quick free shuttle from airport was really convenient and the driver was very friendly

the breakfast issue abpve

hotel has a free shuttle to the airport,that is great as well

very, very clean! comfortable, quiet and clean. the breakfast was awesome!!!

i was rudely kicked out at 10:05 pm after telling the laundry girl the website said 11

pool and the gym were my tops

to walk through an event to get to our rooms and can be loud with the kids in the pool but they have quiet time

from check, to room service, to shuttle to airport at 3:30 a

did not get near the pool to see if there was a hottub - too many kids/very noisy

with a cool clean smell in the room and finishes with nice breakfast early he next morning

i like the breakfast buffet

were noisy kids this time, had to get up early

i booked my sister and her kids into sheriton next door there pool was

the hotel was very modern and clean. pool and hot tub was clean and nice!

finally, allison came out of the laundry room door & said she was in the bathroom

was nice that they offered the shuttle service from the airport

staff; shuttle to airport; free 5:30 am start breakfast with a variety of hot/cold items

walls were very thin and we had kids in the next room making lots of noise

the hotel shuttle was timely and convenient, the full breakfast was delicious, and the hotel was conveniently

laundry room should be open all night long

the shuttle driver ws

drug use in parking lot

early breakfast, bar and restaurant on site

early breakfast, bar and restaurant on site

and microwave in room, vending machine just down the hall was well-stocked and reasonably priced, laundry room

great staff, clean and comfortable, and i was able to use a coin laundry that was very helpful.

laundry room awfull

laundry was convenient

requesting more blankets, the answer was negative and said they didn't have access to the laundry or housekeeping

breakfast was surprisingly good

small parking area.

room was very clean and a had a nice desk to work from. breakfast had tons of options

the breakfast bar was great!

desk was nice when i needed help getting into the gym and the pool was clean

room was clean continental breakfast was great

the pool was a great treat after walking all day

parking.

made it too late to swim because pool closed at 10, which was our fault we left home later than expected

breakfast was great

too many long stay people and they were always using the pool and laundry

-everything i need in the room - laundry - great breakfast

didn't get breakfast and the location was ok

liked the staff how welcoming they make u feel, the soft comfortable bed, continental breakfast in the morning

continental breakfast was good too for a light eat

there is a work-out room, laundry, and pool - all very, very nice

the kitchen in the room was awesome

rate is a bit high for the area and i expected it because they do allow pets, but they also charged a pet fee

$100 for a pet is excessive.

we enjoyed the bar and free popcorn

fresh coffee and laundry facilities available 24 hours

people sitting on the stairs smoking. cars taking up to 2 parking spaces at the same time.

they even accommodated for parking our 25 ft trailer

the tv was on all night in the next room, turned up loud, and it was on a channel advertising a casino, on

internet was not working, although motel was advertised as having wifi

awesome fact that there was a laundry room to wash and dry your own clothes if needed

great customer service, pool was clean and nice, rooms were clean and beds were comfortable

parking lot small and shared with another hotel.

easy to find, close to downtown.. easy parking and good breakfast

the swimming pool although small looks very popular

gum on the ceiling ( which i thought was a big bug at first), our spa tub didnt fully work

the room was clean and it has lots of towels . i liked the gym too

and they're pet friendly

convenient location. the facility was very clean. staff was very friendly. pet friendly.

tvand wifi went out bur it was due to the storm

we could smell it on our skin when we got out, we all had to shower and do laundry immediately

the weekday breakfast is definitely lacking but the room was clean and quiet

it's a pet friendly place

many kids over the weekend running about while parents ignored them

convenient parking and wifi included

no. loved the laundry room and weight room!

i exchanged my own towels in the laundry on instructions from maintenance

indoor pool and laundry center

pool was opened and the kids swam a few times

its nice, quiet, wouldnt take kids with

having use of the pool and hot tub

pool area grungy found a band aid on floor next to hot tub & towels made for a toddler

dust/ dirtiness table. dirty stained cloth chair and automan. breakfast was low quality.

location, the kitchen, the pool, and the hot tub

breakfast was very weak. bathroom floor in our bathroom wasn't clean enough for me.

they have a laundry room for custmers and cleaning ladies are always nice

the night there s just never no coffe in the morning time, employees are always sleeping in the laundry room

wifi service wasnt free you had to pay for it

there were people in the parking lot playing loud music and smoking marijuana

good price room. clean room. pretty good wifi.

at the entrance and dirty laundry pulled in halfway when i checked in

there was left in the hallway dirty laundry for two days

the girl that is applying for two days a week the breakfast from 3:00 to 11:00 i wanted to use laundry tonight

of dirty laundry and garbage line the halls

close to airport, had shuttle both ways, great staff, value for money

parking was all at one end of the building yet my room was at the other

the breakfast was excellent! the pool and hot tub were great!

airport shuttle / free parking, digital thermostat in room is great, ac/heat surprisingly quiet, temperature

the pool the breakfast and definitely the staff

shuttle

this was because there was only one person working in the laundry room to do all the laundry for every suite

laundry, pool, cleanliness, breakfast, mini fridge

clean, friendly staff, great breakfast. good security. friendly shuttle driver ed

the hotels fault, but people staying at the hotel let their kids scream and yell outside in the parking lot

the room was clean. the breakfast was good. we were allowed early check in.

how much it cost to wash a load of laundry but i didnt die.

comfortable and good facilities like the laundry room, gym and area to hangout

i like about this hotel was it was close to the airport and had parking spaces in the front

pool, people, room, bed, parking

my kids would not eat the eggs because they were very watery

the parking lot is crappy , you can hear all the traffic outside, didn't like that

spa tub was disgusting

the price for two nights with the spa tub

lots of parking

lots of shady people hanging around , parking lot is a mess you can hear all the traffic from the busy intersection

the pool and jacuzzi were great. laundry room were easy to access, and the breakfast.

so we had to use the service elevator all the time which meant walking past the laundry rooms which always

laundry dryer was broken

not open, no breakfast or housekeeping everyday

my son enjoyed the pool and demanded we return soon a d that he loved the hotel

the customer service was great and i like the convenience of being able to do your own laundry

hotel is pet friendly with an fenced yard, has 2 elevators, great pool area and laundry on site if you need it

laundry facilities

self serve laundry and a clothes dryer are offered to guests

the staff was great. it was roomy. plenty of hot water. laundry facilities. 12:00 check out.

laundry and made 2 attempts to dry the cloth and they were still wet

big rooms. clean and big laundry room.

cleanliness, laundry facilities, very friendly staff

restaurant and laundry and coffee bar.

the indoor pool, laundry room, and amazing breakfast in the morning are all great perks of staying there

love the place. free breakfast and laundry. worry free hotel.

loves breakfast and the fact their was laundry available .. kindness of staff as well .

breakfast and access to free laundry services

is very clean, updated and has multiple conveniences such as breakfast, laundry and a large pool

breakfast was good wish they had little more

no laundry

laundry facilities

it's a great hotel everything was excellent the stuff, the room the breakfast

that the pool was closed other than that everything was good.

close to the airport, shopping, restaurants, with easy access and parking

the guest laundry facility's washer ate my $2

i like the spa bath in the room. just wish it was in another area.

didn't realize there was breakfast available until i was on my way out.

on; room was worn; we were told we had the only working jacuzzi and it didn t even work well; fireplace wasn

also a swimming pool

excellent food in restaurant, room service and concierge suite

the breakfast bar was excellent

the bar has a good atmosphere, a nice place to visit with friends or can be cozy for 2

room service for breakfast was nice.

ate dinner in the bar on friday night , dinner was excellent as well as the bartender who was very professional

hotel provides laundry facilities which was helpful

desk attendant could not find key to money drawer to exchange bills for coins to do laundry

breakfast was delicious and the cook was great

wifi was a little difficult to sign on to, just like every other hampton and hilton.

convenient location, clean, spacious room, good gym

the vending machine prices were high they had laundry rooms but one machine was

clean! truck parking! at a reasonable price!

parking

pet fee is separate

the rooms were clean and comfortable it was quiet and they were pet friendly we had a good stay

loved that the laundry room process didn t cost an arm and a leg

even the coffee and breakfast were excellent

aged property and parking lot not cleared from snow

the pool and the jacuzzi were so much fun, the rooms were super clean and neat

great location, very clean, wonderful breakfast and the staff was very friendly

staff was always helpful, and they have laundry on-site that's open 24/7 and doesn't cost an arm and a leg

they had a working laundry room

rihanna $3 was nothing that i did like maybe the fact they have a laundry room i guess

there was really nothing that i liked. maybe that there was always convenient parking.

alarm clock was on the floor behind the nightstand and covered in pet

i didn't use any of the facilities on site (pool, exercise room, laundry) because it was a one night stay and

clean room laundry facilities on site free breakfast close to amtrak and public transit.

when i needed clean towels, the front desk sent me to the laundry room to ask for more

laundry dryer wasn't working which made it difficult to do our laundry ice machine wasn't

they have laundry facilies,they, had not quarters

we went to the front desk to ask for towels and the attendant walked us over to the laundry room which was a

which was a lady i don't get didn't have her name badge on didn't get her name she was folding laundry in the

and i liked that laundry room was available for guest

people kept leaving thier laundry in the machines for hours ud83dude44 otherwise it was fine.

i also asked for clean towels and was told i have to swap them out with the laundry room when i had some of

laundry facilities

it possibly was staff talking loud in laundry room

friendly staff. helped with laundry equipment issue. easy access from highway. comfortable beds.

the parking lot lights

parking lot dark poorly paved

onsite laundry was helpful to have

they were crawling around the kitchen when i got there and on the carpet

the breakfast no pool or hot tub

wifi, just the basic one, working very good

good location, nice and spacious room with a very good kitchen.

having free parking was a big plus, and the laundry facilities were a welcome convenience for extended stays

and the extras like the gym, wifi, laundry and the kitchenette worked perfectly

nice laundry room

only thing missing was utensils in the kitchenette

like the kitchen scene it different didn t expect it

the bartender dean was my favorite

bar was excellent and was included with the room

- while the jacuzzi water was warm, the pool water was cold and we could not swim

lovely business-type hotel in a park-like setting, near ford museum. good free parking.

minimal parking when events were going on

breakfast dining options

like that the pool wasn't open, but due to the covid-19 it's to be expected

also, my room happened to be above a room with a pet

pool was clean and my kids had a blast

i could hear the kids in the room across the hall

was packed with a bunch of kids who ran the halls all day and night and played on the elevators

restaurants and bar closed

i loved the room and the pool area the stay was very peaceful

the late check out!

parking, many kids, service desk slow not enough help breakfast area was not clean

the laundry had 2 washers on our floor

the amount of space in the room, and the amenities, with kitchen etc.

noise above us, many kids up til one in the morning and i had to be up at 5 am

obtaining room service for extra linen or towels was a 2-hour ordeal

the pool was closed. and couldn t figure out how to plug my device into the tv using hdmi cord

decent size room and very clean. also breakfast was nice and staff were helpful

was surprised during the busy breakfast hours not one table was wiped down between others using the tables

its a nice comfortable space with good breakfast options. rooms are super clean and comfy.

the staff was nice and the breakfast was very good

location. the room is amazing . breakfast was great. well done!

breakfast wasn t very good at all

the breakfast was very good and the staff i had interacted with was very

the room was modern and updated. parking was easy. it was quiet.

very friendly, clean and breakfast was good!

complaint is the pool area is a little small, and it was too cold for me, but the kids loved it

unable to connect to wifi on our floor

that time included her telling us about the closed pool and how to get in to the gym to use their pool, plus

were lots of kids and could hear them running and jumping in the room above us

at least we were given a pass for the gym next door for their pool facilities

breakfast was great!

tired moving to use laundry

parking lot was never

the pet fee (which is not disclosed on this site) was excessive

no option for hard wired connection for customers to wifi during their stay.

wifi is throttled and have to pay more if you want to have video calls or stream

the staff was friendly and willing to accommodate our needs, like bringing laundry bags

air freshener that smell like laundry detergent would be good

was way too many kids in the pool and hot tub and we were unable to enjoy, which is one of the reasons we chose

pool and tv channel and breakfast

great staff, clean quiet room. love the pool area.

soap in bathroom when i checked in no shampoo or conditioner no laundry bag no perks just an ordinary room stay

he is a super-star, working the desk, doing laundry, and who knows what else when i wasn't looking

i don t think they have laundry

laundry was closed until 8:30 a

extra sheets after we were given a bed with 1 king bed when we chose 2 queen beds , she said the laundry room

pool was nice

the food at the placery was delicious and their free breakfast was so good

amenities were great and the breakfast was

clean spacious room with a hot breakfast!

also there were noisy kids/teens playing in the hallway at 1am