i exchanged my own towels in the laundry on instructions from maintenance

no. loved the laundry room and weight room!

indoor pool and laundry center

i couldn t use the pool whole time i was there

our first weekend away from the kids in years and this was the hotel we booked

awesome fact that there was a laundry room to wash and dry your own clothes if needed

were offered to go to another hotel to use the pool but i don t want wet seats in my car - the wifi didn t

the swimming pool although small looks very popular

great condition. very clean. modern. great breakfast. perfect location for us

easy to find, close to downtown.. easy parking and good breakfast

location, the kitchen, the pool, and the hot tub

unruly and unsupervised kids had overrun the swimming pool making it a very unpleasant place to be - unusable

cleanliness around pool and spa area not good

pool

breakfast was very weak. bathroom floor in our bathroom wasn't clean enough for me.

fresh coffee and laundry facilities available 24 hours

easy to find. plenty of well lit parking. felt comfortable/safe.

the tv was on all night in the next room, turned up loud, and it was on a channel advertising a casino, on

the butts and ashes that first i saw in the parking lot, going up the steps and on the landing when i arrived

easy parking

laundry dryer was broken

so we had to use the service elevator all the time which meant walking past the laundry rooms which always

the pool and jacuzzi were great. laundry room were easy to access, and the breakfast.

our kids really enjoyed making their own

the breakfast, couldn't connect to the wifi, hottub wasn't good either

liked availability of laundry facility, exceptional facility

the customer service was great and i like the convenience of being able to do your own laundry

laundry facilities

the staff was great. it was roomy. plenty of hot water. laundry facilities. 12:00 check out.

they have laundry facilities which was great for us

the parking lot was snowy and slippery

the breakfast

access to nearby attractions friendly staff heated pool was good & the sauna was great very good breakfast

wish they offered hot breakfast

it was easy access, offered a spa tub and had a pool

the guest laundry facility's washer ate my $2

parking a little difficult- pretty crowded at south end

we had a fireplace, spa and comfortable furniture

pet friendly

the staff the pool just everything

did not have,breakfast at inn, at village old car show dinner in bar sat. night

the breakfast bar was excellent

i went downstairs to grab something from my car and i could hear the kids from the elevators

room service for breakfast was nice.

excellent food in restaurant, room service and concierge suite

i didn't use any of the facilities on site (pool, exercise room, laundry) because it was a one night stay and

clean room laundry facilities on site free breakfast close to amtrak and public transit.

when i needed clean towels, the front desk sent me to the laundry room to ask for more

she then told me to put them around the corner in the laundry

laundry dryer wasn't working which made it difficult to do our laundry ice machine wasn't

great staff, clean and comfortable, and i was able to use a coin laundry that was very helpful.

laundry was convenient

requesting more blankets, the answer was negative and said they didn't have access to the laundry or housekeeping

and microwave in room, vending machine just down the hall was well-stocked and reasonably priced, laundry room

laundry room awfull

desk attendant could not find key to money drawer to exchange bills for coins to do laundry

hotel provides laundry facilities which was helpful

very nice breakfast room area with tasty omellette, hot oatmeal and nice variety of

pool temperature a little bit warmer

gym and pool currently closed because of covid

minimal parking when events were going on

clean! great pool area and lobby decorations/artwork.

would have been nice to have a mini bar with some snacks in the room for purchase if i choose

love, love, love the artwork in the halls, the intimate meeting areas on the lobby floor, and the pool/hot tub

parking staff was not friendly

onsite laundry was helpful to have

the room and kitchen ?

the free breakfast is just nutragrain bars, oatmeal packets and coffee.

they were crawling around the kitchen when i got there and on the carpet

staff, breakfast, free wifi, room view

and the extras like the gym, wifi, laundry and the kitchenette worked perfectly

nice laundry room

having free parking was a big plus, and the laundry facilities were a welcome convenience for extended stays

good shower, lots of parking space

only thing missing was utensils in the kitchenette

there was puke all over the wall by the sink , a full bottle of laundry soap just randomly in the window

parking was excellent

i have a pet peeve for room doors that slam at hotels if you don't close them gently, but this was not an

i have 3 small kids which is very difficult to use stairs with them

i dont like microwave given sound when start, bathroom have dust smell, we stayed two night no room service and

nice guest laundry

also ceiling tiles missing in fitness room

pool wasnt open and there wasn t enough parking

everything was good i love to clean and beautiful it was enjoyed my stay workout room pull and breakfast

spacious rooms, comfy bed and good breakfast

clean and friendly staff. good breakfast

there was a family on floor above us that was letting their kids run and jump for hours during our time to

pool was clean and my kids had a blast

the pool area was also nice

the pool was close

first picture in booking is the pool

employee brittany told us the pool was open and it wasn t

employee brought plunger and used dirty towels from laundry to wipe up floor because he couldn't locate a mop

laundry room was clean

-wifi password given did not work, beds unfofortable, no shampoo, phone in room did not work.

the wifi didn't work. floor was dirty.

pool was open but is outside

no laundry

laundry facilities

there were a lot of choices for breakfast

floor and elevators were wet because people didn't have since to dry their feet from the pool

close to the airport, shopping, restaurants, with easy access and parking

love the place. free breakfast and laundry. worry free hotel.

loves breakfast and the fact their was laundry available .. kindness of staff as well .

is very clean, updated and has multiple conveniences such as breakfast, laundry and a large pool

breakfast and access to free laundry services

quiet and clean room with excellent free parking

i work third shift and every time i ask for an early check in, im always accommodated

really wanting that pool to be open for my birthday dance night out at smuggler's run nearby

crazy kid in the pool alot of fighting and punching . should have staff check on the pool

didn t find out until i arrived that pool and gym closed and they were rude when i questioned that

really enjoyed the gym too

full house only one elevator ran low on food due to so many guests nice to have laundry on site

cleanliness, laundry facilities, very friendly staff

hotel has all the amenities you could wish for: breakfast, indoor pool,jacuzzi suite, gym laundry snack store

laundry and made 2 attempts to dry the cloth and they were still wet

big rooms. clean and big laundry room.

i particularly liked the laundry facilities, which were much cheaper than expected

the beds and breakfast was astounding

pool has reservation times due to covid-no biggie, didn t mind cuz i don t like being around

the breakfast was extra helpful

comfy beds and a cute little breakfast in the morning

no room service

the pool and hot tub are difficult to enjoy as an adult because there are usually a lot of kids using the area

bags and a kettle in the rooms for hot tea would be appreciated rather than having to visit the bar or restaurant

swimmers coming from the pool tracked water in halls and elevator which can be a hazzard

many kids that were straight out of the pool running around and making noise and getting the floors

the laundry had 2 washers on our floor

the pool wasn't open, and the elevator in the building i was in wasn't working properly.

it had free breakfast which was ok but not great

everything the ppl in the kitchen needed more staff

the amount of space in the room, and the amenities, with kitchen etc.

the location and spaciousness , and having a kitchen

its a nice comfortable space with good breakfast options. rooms are super clean and comfy.

decent size room and very clean. also breakfast was nice and staff were helpful

didn t really like the breakfast

safe location, friendly staff, good breakfast, very clean

breakfast was great

polite ,it felt comfortable taking all kids

breakfast needs a little more variety for hot food

i the pool was small but clean

high concentration of chlorine in swimming pool, kids start coughing after 10 minutes in the pool

didn't like the laundry room on the second floor it could have been on the first floor but oother than that it

wish breakfast went till 9:30 or 10am, we just missed it. it smelled amazing.

the breakfast had a wide selection and was good and hot

very clean and accessible. right off the interstate, continental breakfast and pleasant staff.

pool was small. and should have checked first that there was not going to be a jacuzzi.

stains all over the hallway carpets, sketchy staff members, horrible laundry facilities

breakfast because of covid

breakfast, not very wide but good close to the airport

was never gaven breakfast at all during my four days of stay and my room was never cleaned

the breakfast was not really continental. no eggs for example.

the pool was warm and the breakfast was perfect with hot and cold choices

nice continental breakfast, pet friendly nice staff, room was

the pool was clean and open early enough so that my son who is always up super early could go swim and

room was very clean and comfortable with a whole kitchen, full size fridge, microwave, stove etc

enjoyed my stay. i didn't experience the complimentary breakfast. very clean and friendly hotel.

breakfast staff were awesome. great to have laundry facilities

was pet friendly, and clean

the outdoor spaces, gym, and pool were great

we wished the water in the pool was a little warmer. ud83dude12

and down the halls but at this particular hotel i found it very peaceful early in the morning at breakfast time

no working laundry facility as advertised

i stayed in the room on the main level right in front the employees laundry room, there were people in and out

my room across from laundry room a lot of noise

shabby rooms, no remote, told to go to laundry for towels by cleaning staff.

going on inside the hotel property and there was a lot of paint everywhere and they had the gym room wasn t open

laundry area was insanely hot and didn't work

convenient bar and good food menu

the bar where the breakfast is usually served is being remodeled so breakfast is in another room

tight parking spots.

sir/madam, we are a family of 9 (4 adults and 5 kids ages 3-10) who recently stayed at days inn detroit metropolitan

towels in bathroom i asked for towels was told there in laundry we will bring them too your room when done 5

laundry facility broken

it had laundry machines

the towels were unusable they had stains and felt like they were full of laundry detergent that didn t

great beds and good breakfast choices. staff was very helpful and friendly!!

can do my laundry

coined laundry and the coined beverage and snack machine

washer nd dryer could of been for free if u offer laundry then that s what it should be the vending machine

they say they have wifi but don t, shuttle don t work, breakfast uhhhh,

allows pets

good location, gym, room a bit small and odd layout

flight came in early, they allowed early check in

bar and restaurant in hotel were great

the pool and hot tub were much needed for our cold detroit stay

the on-site restaurant is excellent, and the pool is perfect for cooling down

super friendly staff, place was clean, awesome shuttle to airport

shuttle and excellent proximity to dtw airport

the shuttle to airport is shared with another hotel so it could get delayed

the shuttle was prompt, the checking process was seamless and pleasant

location was convenient, close to restaurants. shuttle service to airport was a bonus!

the maid forgot to leave laundry bags in the closet.

were some of the most accommodating and friendly we encountered, and we were so grateful for the laundry facilities

near to airport, good value, laundry was a bonus, quick check-in, room was large and clean, exercise room near

bed was comfortable, staff were friendly. breakfast was good. shuttle bus runs every 30 mins.

like the location of the hotel, parking was decent, the gym equipment hardly worked and the beds were not that

also appreciated the bag to put dirty laundry in

had a guest laundry

there is a guest laundry room facility which is so convenient

and microwave in the room, quiet location , next to bon evans, business center downstairs , shuttle on demand

place was clean nice they had a beautiful breakfast room and a gym the coffee tasting was better than

check out, clean guest laundry, fitness center, nice friendly bar, helpful staff ,store prices not too bad and

tears in hallway paper from either bellhop or laundry carts, never heard a vacuum run from any rooms being

desk told me to do and renew everything so i had already told one housekeeper who came to get our laundry that

i was put in the room after the laundry / housekeeping dock and building/ renovation works

down the hall from the laundry in the hallway was not clean and also there was a bug in the room that my wife

laundry room should be open all night long

linens, fridge, micro, a/c, toiletries, wi fi, breakfast ready at 4:30 at the morning and free shuttle to the

breakfast could have been significantly better

we left early for our flight therefore we didn t experience the breakfast

i informed her that i would be taking the 5 am shuttle to the airport

finally, allison came out of the laundry room door & said she was in the bathroom

gym facility for place there was plus having a scale since i am weighing for competitions

staff; shuttle to airport; free 5:30 am start breakfast with a variety of hot/cold items

walls were very thin and we had kids in the next room making lots of noise

were low, bed reading lights broken, kids could get hurt just touching them

oh and they have a guest laundry room that is worth it alone

no restaurant, no help if you don't have change for laundry etc

pillows and shuttle took so long to picked us up.

the shuttle is ultra-convenient, running every 30 minutes 24/7

had to wait over 45 minutes for shuttle. was pushing to make flight. plan ahead.

pool was a bit small

on the pool door saying no entry when i watched a staff member put it on the door while me and my kids were

wifi as advertised

airport shuttle

said hot breakfast but there was none served

and when i tried to santize my clothes from any possible contamination the laundry machine was broken so i had

the laundry room was down

customer service, had to take towels to laundry ourselves and garbage out

amenties was un available out door pool not available garden not available laundry room not available no game

we chose this place because we needed laundry facilities and were informed that they were out of order, very

i had to clean and sanitize the whole room i had to ask the laundry lady because the house keepers did not

the price. on site laundry.

was told at a magnuson toll free phone number that there was free parking with a shuttle to the airport

easy parking

everything is bad , no wifi , no proper water heater

i was rudely kicked out at 10:05 pm after telling the laundry girl the website said 11

first got a room towards the inner center - this was noisy as even at 11pm there were kids screaming around

comfortable bed. quiet room. nice pool and jacuzzi. bar in hotel.

wifi didnt work for rhe first night

pool and the gym were my tops

the laundry department had employees who called off and the staff was not prepared

suite deal: clean, comfortable, eggs cooked to order in the included breakfast buffet, shuttle service to airport

kids loved the pool!

too many young kids in the pool.

free parking

was the only one in the morning by herself going back and forth from her desk to the kitchen, laundry was only

had a loud clicking noise that varied but was always there; maybe we were under a laundry or similar

the free shuttle and location to airport helped us pick this hotel

no bk & pool not open

nice and clean. quiet. breakfast area was good.

popping the toilet seat back into place when using the facilities and the floor with the guest laundry machines

laundry facilities and gym facilities

booked the hotel for its convenient location to the airport, laundry facilities, and fitness center

laundry room was a life saver

much chlorine was used in the laundry

i liked the laundry facilities on each floor. this really impressed me.

after traveling for 12+ hours we were picked up on time by the shuttle bus

the amenities, wifi, clean linen, room size, and breakfast! everything was really nice!

good shuttle service. price is great with breakfast included.

at the front desk -very friendly & helpful on site bar & restaurant - very good service location - 8-10 minutes

the pool was almost unbearable. way way to cold. also no hot tub.

was a descent price, has a gym, pool, restaurant and bar.

the shuttle service to and from the airport was easy, fast, and reliable

was a descent price, has a gym, pool, restaurant and bar.

the shuttle was exactly what we were looking for when i booked it

shuttle from airport

the quick free shuttle from airport was really convenient and the driver was very friendly

the pool hours should be extended! midnight not 10pm

hotel has a free shuttle to the airport,that is great as well

this was just me ,my son, and my nephew out to go to a pool

was close to the airport, it had a little shop to buy food, a small swimming pool, a vending machine and ice on

ans we needed an early shuttle ride to airport and front desk clerk was so helpful and got us a shuttle very

your rooms are not low in price, and with how stressful things have been for people with kids, without power,

nice pool gym

convenient parking access

i liked the fact that they had a guest laundry and i didn't need to go find a laundromat.

there was a laundry room and business room, both of which i used

room was next to laundry room, when the washer was on, it was very loud & sounded like an airplane engine in

throw bleach in the laundry

the dispenser for laundry soap didn t work

laundry and cleaning staff using the same elevators as the customers/patrons causing a long wait

my room was very close to the laundry room and elevators

a great spacious room, clean and comfortable, pool was great too

room service needs to be scheduled, placing the tag on the door is not enough

even the casino had free parking

no laundry facilities

parking was crowded and cars parked over the lines made it a bit difficult to find a spot

gym was small and had poor ventilation hot breakfast was low quality

gym and breakfast was excellent

spacious, free parking, pool access, well mannered staff and the complimentary breakfast

the breakfast was excellent

breakfast area very clean and great selection

my kids loved playing in the swiming pool

my kids loved playing in the swiming pool

pool water is a little but cold

spa tub was disgusting

spa tub was awesome.

the spa was nice the room was ok

the price for two nights with the spa tub

lots of parking

air freshener that smell like laundry detergent would be good

the staff was friendly and willing to accommodate our needs, like bringing laundry bags

no pool or gym facilities were available

no pool or gym.

00 for pet when my on line reservation stated is was free

we appreciated the laundry room access, onsite parking, modernity of facilities

very near to falls, starbucks, rainforest is just down, huge hotel with all facilities and guest laundry too

no swim pool, and not many good channels on tv , everything else was great.

nice pool in front of the

the wifi wasn't the greatest

restaurant downstairs and the roof top bar were exceptional

there were dirty room service dishes throughout our hallway on the 6th floor

we liked our room, enjoyed room service for breakfast and dinner

the extra fees from room service through me off guard.

free wifi - amenities are from good quality design is cool, new and rooms are made with durable

the casino and the free parking, hotel is starting to get dilapidated, room is a little dusty and old

hear you or say not sure go ask this person or just nothing at all , then lets talk about the spa hahaha

first night booked through casino

the staff was so friendly and the hotel screamed 5 star. nice casino and steak house on-site.

-the security guards at the entrance to the casino aren't on the same page

the kids enjoyed the view of the airplanes taking off

clean, modern, great bar and restaurant. airport convenient!

health club gym

wifi in the room is not free

food in the bar was not very good for how much we paid

served in tupperware containers, poor staff at tap restaurant, gym hours that reflect bankers hours, was hung

mini bar soda s wasn t cold.

gym rm

the casino did not pay out!! lol

room service 24hrs, executive suite was amazing, great location, great staff and very secure.

the staff was friendly, the room was clean and comfy, and the complimentary breakfast was good.

good gym and pool

separated room & breakfast

i got the room with the spa tub, and that was nice too

parking

the bar tender mike and cigar lounge host chris, gotta love the joy they bring to the environment

great little gym with clean, updated equipment

not a good place if you are looking for a laid back hotel, not good for kids

no room service whatsoever

everything. excellent good at the bar for dinner and breakfast.

room was near the laundry room which was loud

jet spa was filthy, crud from the jets accumulated while we were in the tub, there was no couch in the

confused parking in the back

the kids were running, pushing each other in the water, diving, doing cannon balls and generally rough

the pool, sauna, and fitness area were nice, clean, and maintained

the laundry room on my floor was broken and not fixed throughout my stay.

self service laundry facility was available i could jog by the river front

really wish the pool was available

we were attending the wedding and were coming out of town, we requested an early check in upon reservation

gave us cookies when we checked in and explained where everything was as far as the restaurant, gym and pool

loved the on-site laundry machines

breakfast is great

we had 2 doubles and a sofa bed, but there was still plenty of room for my kids to spread out

good variety at breakfast.

there was a pull out bed but i was expecting 2 double beds as there was 1 adult and three kids for a two day

then one of the elevators was held up by the housekeeping staff at one point to fold her laundry

guest laundry, need to pack all dirty clothes in the luggage on the way home and need to pack enough

service and coffee maker in room had a short so had to hold on to plug to brew coffee, no laundry room for self

no laundry service.. only dry clean

decor was fresh. liked the integration of red. the gym room view of detroit.

would have been great to have an in house laundry

was kicked out of the hotel after not completing my stay for being friendly with the laundry staff

none were sent front desk clerk said house keeping doesn't work at night do they a key to the laundry at the

not a lot of amenities but still useful gym!

in was a bit late and staff was a bit abrupt and did not accommodate a late check out i had asked weeks before

the laundry room could be a more modern one with at least a quarter machine or swipe/tap to pay method

also, super small thing that had no effect on my rating, they don t have those laundry bags that are i believe

loved this hotel. great staff, clean, excellent location. has a wonderful bar and bar tender :)

no staff or food for kitchen

for room close to top, out of 21 floors put on 7th - with a kids ball team and drunk adults

not make up the sofa bed for our kids, just dropped off the sheets

location! loved ambiance of bar and restaurant

room service had to be actively requested on a daily basis which is not acceptable for this hotel

i ordered a cookie from room service, and after 2 hours it had not shown up

convenient location. good restaurant bar open from 6am - midnight

was quiet was a full kitchen and laundry machines available

the rooftop bar was impossible to get into - that was disappointing

nice to have a full kitchen and washer/dryer

no bar or food options onsite. limited options for delivery

of architecture in the book tower building and the roof top bar to have drinks at sunset

their was no laundry bag, and amenities were minimal

for the hotel to be as large as it was it had a small gym and a small swimming pool.

i order some food and room service was very polite

bedding was comfortable room service during the day was great

everyone was very nice and polite, the valet was extremely efficient and kind and the pool/hot tube area was

populated with enough hotel information - i still had to ask staff re details re breakfast, laundry, etc

the cleanliness, the laundry room, the fridge, the very nice cleaning ladies

open pool

walking distance to concert venue and pool

the kids were being very loud in the hallway at 130 am

the place does not have laundry services.

at 3 pm and asked for waterfront room they denied it and gave us a corner room because we have kids

cold pool

the gym is a little sparse with only some cardio machines and free weights

the hot breakfast was another thing which we loved

lovely lounge bar and great finger food

if you like to exercise the gym is similarly bare bones, but good enough if creative

gym

bad wifi

hotel bar was soo busy we couldn't get a drink

breakfast was great! we were able to walk to townhouse for brunch.

hotel is gorgeous, san morello and evening bar we're very enjoyable, and the location suited us well to go to

travellers need a better selection of room service meal choices

the restaurant and bar were superb

the gym is well equipped and the room has all the facilities and amenities you need