pool too cold tho

being pet friendly, it was very clean and i could not tell pets were allowed

ample parking for me and my small trailer

hotel felt safe, even the parking

comfortable beds and pillows. quiet rooms. location near highway, pet-friendly!

a housekeeper almost ran over my foot with laundry cart

laundry services and room cards stopped working a few times

it s also worth mentioning that the laundry room has zero air circulation

the indoor pool was closed but all in all fabulous

being rude in the pool and they threw ice over the rails hitting us at the bar

the room was clean, maintenance assisted, restaurant /bar onsite, laundry, pool, outdoor relaxation area, and

casual elegance, great service,hot tasty food, good coffee, nice outdoor area, nice pool, beautiful room amd

pool room was very nice with large and numerous windows, however, the pool itself was dark, very

hotel was clean, modern, had a bar, pool table, and a place to eat

i paid $220 for that hotel i shouldn't have to pay for wifi nore should i have to pay a extra $50

the hot pool needs cleaned

the electricity went out on the whole place. kids got stuck in elevator. it was a mess.

planned a weekend away from my kids and the adult to kid ratio in the hotel during my stay was crazy

wifi was slow.

breakfast was plentiful and a lot of choices

loved that the pool and exercise room were open and that there was a laundry room for guests

not enough parking

i loved everything it had great parking all of the accommodations we re outstanding

great staff and amenities! fantastic breakfast!

my son (14) especially enjoyed the pool area

swimming pool and kitchen in my room was great

nice kitchen facitily... well maintained pool and gym... very good breakfast

wifi did not work in the room and the staff did not know how to fix it

wifi did not work the entire two day stay

great pool area

what works breakfast was to go, fruit was old, breakfast sandwiches were the microwave ones no laundry facilities

no pool no guest laundry i would never stay here again hotel staff is not very hospitable

elevators felt like they were broken, no complimentary food or breakfast, and no laundry

hotel locked up at night, employees not at front desk, no laundry, no indoor pool alot of hotels nearby for the

it was the reason we booked but the kids struggled to overcome the temperatures

the laundry room only accepted quarters with no option to pay with a card or offer a change machine

the laundry crew washed clothes for me at no charge because i dirtied a specific shirt i wanted to wear

you have to bring your own 16 quarters to do one load of laundry

the breakfast was not good

need adult only time in the pool,too many children to enjoy.

staff were excellent!! rooms were great!! pool open! nice variety at breakfast!!!

the location is amazing. rooms was clean. staff was awesome. pool was warm.

the gym equipment wasn't working

hotel was busy, parking was limited especially in the evening but nothing can really be done about that

breakfast was perfect. wide selection of items that were hot and fresh. parking was good.

i went to do my laundry everal times only to find that it was closed for whatever reason leaving me to drive

are small laundry room dirty lots if machine didn't wk and hotel doesn't give refunds when your clothes are

have to pay for laundry

had to go to the desk for everything, toiletries, tp, kitchen not supplied at all

supplies in kitchen not even a coffee pot

the fitness area, pool, breakfast, and laundry were all excellent.

bed was extremely broke down the dispenser was broken for laundry detergent so i went to service desk and the

people allowing kids to knock on doors and run in hallway.

travel for business so a secure wifi connection for professionals would be great

breakfast was excellent

and it was a bonus that i could wash and dry our chlorine filled clothing for free in their laundry room

the free laundry and the like onsite store area in the lobby..

was piles of laundry and other items in the hallway that you had to walk around when others were coming your

laundry facility was great!

the fitness center and laundry room were very nice and clean and the pool and hot tub were great as well

was a giant empty laundry tub and trash outside of our room's door collecting water from the dripping ceiling

easy to get to! great location. pool, hot tub and exercise areas are very nice.

a restaurant and bar

stayed in the spa tub suite and it was very nice

key card didn t work at pool so i had to go to front desk

one of the laundry rooms was under repair

by a busy laundry room and very noisy and had to be move two times and carbon monoxide alarm went off at 4 a

bug in the laundry room, bathtub did not drain, the washer and dryer was having issues working correctly

cleanliness, parking, room size, guest laundry availability

bar so maybe they would put that information in the advertisement that because they have a full kitchen that

they were redoing the pool and hot tub during our stay so those were closed which was a bummer

pool

the room was nice and comfortable, the gym was very clean and enjoyable, snacks available for purchase were

great staff, great pool, great bar and great food. had a fantastic weekend.

hotel was beautiful, lobby and bar are being renovated, however, the room was outstanding

we liked the set up of the room, the on-site laundry, and the lobby

breakfast was better than most others

was kind, but did not discuss gym, pool, breakfast, etc

indoor pool and hot tub breakfast comfort location

handicap parking and a bench in front of the building to sit if needed

laundry facility looked like something out of third world

liked that laundry was available and i enjoyed the cheap rate

parking lot dirty broken glass, hallways smelled something

s no breakfast like they said there would be and you have to use cash to use the washer and

there were only 3 handicapped parking spaces that were never available

were a little messy(always had laundry or cleaning stuff)

the laundry room was convenient and usually available

lady s where not real nice and the pancake machine was not working and i had little kids with me they do not

the breakfast buffet was not open. the pool was also closed.

our suite was clean and comfortable, plenty of room for our kids to play

kids screaming and running around

the pool is open untill 11pm

my kids had fun swimming

noisy kids in corridor. needs signs promoting quite as it's a shared space.

noisy kids in corridor. needs signs promoting quite as it's a shared space.

not being charged to use laundry facilities

free laundry on-site was a bonus

the room and the breakfast and convenient laundry facilities

spacious rooms with living and kitchen space

roomy, great kitchen

the pool, pool table and patio was open had a great time at the pool with family and kids

kids running all over the place unsupervised

pool area was off the chain kids running everywhere being obnoxious parents just not watching

pool area was off the chain kids running everywhere being obnoxious parents just not watching

kids running all over the place unsupervised

very friendly staff,on site laundry, huge breakfast selection both hot and cold options

pool hours or other things you offered like laundry and work out room

lots of washing machines and dryers in the guest laundry room

room has no safe and no laundry pick up or luggage services

the breakfast buffet options included a great

00 so i could do my laundry and the clerk told me to walk across 6 lanes of highway to go to the gas station to

pool heater didn t seem to be working kids still enjoyed

i liked that you had to use your key to access elevator, stairwell, pool/gym, etc

the breakfast attendant went above and beyond to keep the eating area neat and clean.

1 bed room until 4:00 pm the next day we had not sheets or covers for pull put no towels for the pool ot was an

there was a self serve laundry facility

they didn't have ice tea made, but the staff was sitting at the bar talking

or welcoming and did nothing to volunteer any information we should know about our stay eg wifi code and breakfast

i love the easy access to the hotel and ample parking.

pool closed

laundry room was out of order :( the pool is an indoor pool, no ventilation inside so it's

ice machine and laundry out of order

wish there was free breakfast and more laundry rooms that had a change dispenser and a a vending machine to buy

the laundry room on my floor was out of order

comfortable bed, spacious suite, gym

one bad thing, as laundry is free and hotel provided we decided to do ours before la leaving

the gym, laundry room, lobby, and rooms were very good and appealing

we didn't get to use it, but having access to free laundry facilities was also a great perk

the laundry facilities are free with stay

complimentary laundry facilities and a saline pool were very nice touches

the availability of coin-operated laundry was useful as we were traveling across the country

the laundry facility didn

the laundry space was too small

had to take my wet clothes to laundry mat which kicked me out(they closed)before dry thus had e erything hanging

it had an area to do laundry

microwave available anytime along with the ice machine and laundry

we asked for new towels after our first night and was told we d get the later they were doing laundry

the laundry room there are several machines that don't work and when busy there are no machines for use

was not properly cleaned and never had clean towels and wash clothes, staff not always available, laundry was

wifi didn't work. room smelled like smoke. lots of transitional families and homeless people.

location is good. plenty of parking. friendly staff.

pet fees to high, and so was laundry mat 5 bucks a load is crazy

laundry room was dirty and so were the hallways

second shift front desk attendant was kind when explaining the laundry room door does not need a keycard

friendly front desk, plenty of parking, and comfortable beds

wifi

laundry room was in all dirty, the dryer didnt work properly

the laundry machines were broken had to run the sweeper ourselves

offered to transfer to a smoking room which i cannot be in

once in the room, the carpet was ripped up by the tiles, the spa tub still had water and was dirty, the tiles

wifi provided

view, pool and gym

the pool, billiards table, and lobby lounge area!

gym was nice

kids next door could be heard clearly all morning

the kids love me for that

trash on lawn for entire stay, flat unfortable pillows, laundry room- dirty floor, trash over flowing, two of

an also game wouldn't connect to wifi

having a kitchen, living room, 2 bedrooms and 2 bathrooms was plenty of space for us and our kids

was disgusting dirty funiture was broken unsafe for kids carpets was stain with animal urine tv was broken

a blue cab driver used the parking lot for a toilet

the dryer was not working so i could not do my laundry there

laundry facilities consist of one washer one dryer each was 1

addict people standing in the parking lot all night long, hallway smell like smoke, room dirty, hallway smell

there were some trucks in the parking lot and a big dumpster. why were they there?

the gym was not freely accessible

the pool is outta service the guest laundry was outta service

wasn't a laundry or pool as it was advertised

dirty everything is broken, pool,laundry, multiple things in the room

nothing, everything advertised about this place is wrong no pool no laundry facility no breakfast not even

pool is not in service the laundry for customers broke elevator broke ice machine broke the manager is rude and

cozy bed, a good wardrobe, and a nice kitchen

no inside pool

breakfast, staff, parking, kitchen, fridge, stove, microwave, temperature, quietness all good.

the pool water and hot tub water was the same temperature

the room had a full kitchen and was fully stocked with silverware, pots and pans, everything you could possibly

no not really i m just doing the laundry and groceries shopping

my kids were very disappointed

i was really looking forward to room service but i couldn't find a menu anywhere in the room to order from

room was beautiful, appeared clean and smelled wonderful. also pet friendly.

had pool and a hot tub

we enjoyed the view and the kids enjoyed an evening swim.

our boys loved the pool

nice location, plenty of parking

did not take advantage of breakfast.

bar / coffee bar employee didn't know how to make coffee.....

term, as the units have 2 burners, a kitchen sink, microwave, full size fridge, and access to laundry in the

term, as the units have 2 burners, a kitchen sink, microwave, full size fridge, and access to laundry in the

in house laundry was a plus

they have laundry service but not any coin machine or change at desk

the size of rooms and kitchen area

was freezing, elevator walls were extremely dirty, one dryer in laundry room wasn't working and there was no

snowed in so i needed to use guest laundry. half of the machines weren t working.

night, really good bed, lots of room, easy to get in and out, easy to park a car and

the staff mentioned one time about wearing shoes but allowed another family with kids run around alone in the

is was not disclosed online) - the room service was not available except for a few items bc no kitchen staff or

i asked for four quarters in change to use the laundry room, she said she had none

rm smelled like pets

clean rooms and hospitality. good breakfast section. excellent staff.

breakfast was great

the hot breakfast is pretty good and i will be back

friendly and helpful staff - great breakfast - large, comfortable room.

i also enjoyed that there was a pool, gym, and bar that were apart of the hotel

had my kids sleep on the pullout because of that

breakfast was great and the bar was really nice too

i also enjoyed that there was a pool, gym, and bar that were apart of the hotel

the laundry facilities were not good- broken and didn t function well at all.

also laundry facilities are garbage

large rooms. on site laundry room

1/2 of guest laundry out of order

i was asking abiut laundry facilities and i was told yes but when asked again he looked at me than said are

laundry facilities and vending machines were all broke

was no breakfast included in our stay was able to check in early which is always helpful when driving for

there were parking problems and i had to park on the opposite side of the building.

there was no breakfast

liked that it was a smoking room, but it didn't smell like i walked into a giant ash tray, which was definitely

constant smell of pot from the hotel staff laundry facility

stayed here last year for christmas holidays and everything was great especially we liked gym and pool

know it's because of covid- but the bar wasn't open, no breakfast, etc - but that's not the hotels

a bunch of kids (13) to be exact were running and jumping in the pool and throwing objects in the pool area

pool was awesome

nice selection of food, and even a corner of frozen foods/drinks/candy/last minute essentials(ie laundry and

our room was very clean and we loved the amenities, the area in the lobby where you have breakfast was spacious

staff , rooms were extremely clean , breakfast was fantastic

lobby bathroom was small & breakfast didn t start until 7 am, so we were unable to eat any because we had to

the swimming pool was nice a little on the cold side

comfortable as can be just make sure u get non smoking room up on 3rd floor is best and they have laundry service

laundry room needed fixed. bathroom a little small.

the laundry room is downstairs in the lobby and the main doors that open to the floors to your hotel

dirty rooms, roaches, guest laundry was broken very expensive for condition of the facility

never seen housekeeping, had to go get my own laundry and toilet paper, swimming pool was not available, paid

the on-site laundry facilities was locked up so we couldn't use it, the vending machines weren't good and the

was no breakfast clean towels or sheets available laundry facilities broken 4 four weeks

non smoking room smelled like straight cigarettes

run down, renovating property during stay, parking lot full of potholes

the hallway outside and parking lot are full of cigarette butts and trash

across the hall was a laundry facility

laundry room very dirty- would not sit on chairs, could not get bounce out of machine

it had a nice pool & really exceeded our expectation

great for wedding, nice to walk right to room. breakfast bar was good.

pool, scenery, location, breakfast

charged for breakfast…big surprise as usually it’s free

should include free breakfast... the hotel next door does. next time i will stay there!

no pool, sauna, hot tub, etc

complementary breakfast.

no free breakfast

laundry, location, beds

simply needed their wifi and fax machine not a room but had enough points to book and pay

to pay extra for breakfast just to find out it was only cereals and danish, then my kids went to get breakfast

there was a small ice storm that night and no one had salted any of the parking lots or sidewalks

the wifi was horrible!<

i arrived all of the dirty laundry was laying all the way down the hallways in front of every door

are perfect just that refrigerator and microwave were not in the rooms and no laundry

door didn t close room had drawers open when we arrived bed was rumpled laundry cart was outside of our

shower floor was really slippery my kids fell twice and water pressure was not good at all

very close to the airport, free parking, and free shuttle to the airport

the shuttle driver was ready to go early and got us to the airport well on time

clean, good staff, good coffee, good airport shuttle

the staff is excellent, facility so clean, lovely breakfast and bonus a heated pool and gym

breakfast was exceptional

the parking lot is too small. our room hadn't been vacuum ud83dude33 or it didn't seem like it.

the admendities of pool, gym, bottled water, breakfast, laundry & shuttle

i liked that it had a couch area, and that it had a laundry facility.

great shuttle service to and from airport

was clean towels were replenished everyday breakfast was decent it is close to the airport staff was helpful

i speed tested the wifi, and it was pretty good

friendly staff, good breakfast selection, nice indoor pool, guest laundry area, and plenty of parking

the laundry machine was

still had trash and dirty laundry

on the way to the room staff had the laundry room door open and there were people standing outside of the

we did not get to use the self-service laundry because the dryers were un-serviceable.

- laundry service was very poor - lobby a bit cool - value for money ok but not great

dong who went out of the way in helping with quarters at the laundry

we spilled soda accidentally on sheets, not much we asked for room service they would not do that

the hotel had a very pleasing entry way with a stylish seating areas, and a small bar area with some light bar

pool is very small and the gym is not well-equipped

laundry room gets missed lack of breakfast

each time were told it would be 40 minutes, then an hour, and they could not help that the laundry people didn

computer area, located near the breakfast seating area, had a whole hamper of someone s dirty laundry sitting

had laundry, close to airport

place was dirty, smelled bad, and we didn t even get towels because there was no power to do laundry

location, cleanliness, gym, laundry, and the fact that it had a kitchen in the room so i could take care of my

we were supposed to take a shuttle to the airport

breakfast and front desk was very accommodating

the breakfast was a bonus and nice to have it along with coffee and beverages

also had the mornings breakfast which had a lot of options from omelets, waffles, potatoes, bacon and even

parking lot full of potholesentrance to hotel tiles missing on the floortv didn't work in

what we paid, breakfast should have been included

friendly staff. free shuttle to airport

free airport shuttle.

that went late into the night, so by the time i would return to the hotel it was hard to find parking close to

ordered a fillet mignon for supper- room service- got a call no fillet

well laid out and comfortable and quiet for sleeping even when halls were filled with loud hyper kids

it would be funny if not such a poor reflection on an iconic brand hair in kitchenette

last night of the stay it was overtaken by families with kids

and the food is excellent i love the breakfast always hot it is really good it s like being at home that

i thought the breakfast was only adequate and the fruit was a low quality.

the suite had everything i needed for my stay, cleanliness, the tv and cable/wifi, the pool was nice, breakfast

i love my kids enjoyed themselves at the pool

the two rooms were huge, with one including a living space, full kitchen, dining room table, a pull out couch

the outside is very well kept, simple parking

called to the front desk and asked what floor the self-service laundry was on

the room was ok, but it was across from the housekeeping laundry facility and they were up early and were very

neutrgenia products and airport shuttle

location and shuttle service

it was close to the airport and free airport shuttle.

laundry was free.

rooms were nice for the price as far as suites go, everything stockex d down to shampoo and laundry basket, dish

laundry room, fitness room. rooms were very nice and updated. price was in reasin.

it has a lot of nice amenities like a gym, laundry, a little store area, and small appliances you can check

fitness center and laundry area was clean

wish the bar stayed open a little later but beverages were available for purchase after hours

wish the bar stayed open later than

the breakfast was expansive and tasted real

even though we had a rental car and chuck was the shuttle driver, he was eager to give us directions even

very nice breakfast buffet. the airport shuttle was easy and prompt.

kitchen was very bare

pool was closed during our stay

of been nice to have the bar still running, and the pool really needs to be heated, and have music

the kitchen in the rooms.

the pool, patio, and bar are a nice reprieve for weary travelers

smells on second floor by laundry

they had our things in a laundry cart

breakfast was ok the pancake machine beer worked

amazing breakfast and soft sheets!!!

gym was a lot smaller than i expected

plus the shuttle ran frequently and started very early to accommodate an early flight

(i'm 58 yrs old and was with my kids

i sent two text or emails that were forwarded to hotelrequesting info on catching free airport shuttle

you had to pay for wifi access, limited menu for room service that was a little expensive.

very peaceful no wild kids running hallways

can enjoy the gym and laundry services with not interrupting or waiting time meantime i was at hotel

breakfast ends early lol not much to complain about definitely my new go to place :)

great room for our family of 5. plenty if room for the kids to play and hang out

the shuttle to the airport was convenient and the front desk girl working the night we checked in was

loud crowd outside at night & kids in the

check in, friendly and helpful employees, superb suite complete with kitchen, clean, good breakfast

quiet floor/building, kitchen updated, suite layout nice

the breakfast needed more variety. not much the family would eat.

no inside pool or hot tub

nice hot breakfast

no laundry room

have been there a few times and the laundry room dryer was out of order

the bathroom door couldnt physically be shut or closed, water ran from the tub continously, the laundry room

we unpacked ended up smelling of smoke, the first thing we did when we made it to our air bnb was laundry

room was next to the laundry room and when the washer reached spin cycle the noise was extremely bothersome

the beds were comfortable and staff in bar and lobby were nice

room service without asking.

the rooms, service, parking, location, cleanliness was great.

the breakfast cold and hot bar were nice

is a fee for water, wifi, and breakfast

gym was open location was perfect for us, close to ohio univ, shopping area, to parkway road

gym was good size with plenty of equipment

the hotel lobby was overcrowded with college athletes and their golf equipment

they have a good gym and a small pool

breakfast was great but staff(man that worked breakfast area)was beyond rude

there is a laundry room to wash clothes

it was nice tot be able to do some laundry while on the road

no safe, no laundry service

staffs are friendly and used friendly hotel with laundry

i liked that there was a communal laundry and there was a free

m lounge was incredible! hotel smelled great, laundry room great and free soap was so helpful

pool too small

indoor pool was small... especially for the quality and size of this hotel.

the pool wasn t even close to being like the website portrayed it to be

the bar was very nice

there was even guest laundry for 1

the laundry room was modern and clean

tight parking

a fan in the bathroom cleaner pool - a little murky in the water

excellent room, breakfast, and friendly staff.

would be nice if we got laundry bags.

and they told me to go next door to do my laundry, i was there in the hotel for 13 days, but when i went store

they don t have laundry bags for dirty clothes

best breakfast and the kitchen staff was amazing and friendly.

nice hotel gym

very clean, bed was comfortable, wifi was quick and reliable.

( pool, hot tub,gym) also, the elevator was small and seemed to be on it's last leg

friendly staff, clean room, good wifi.

wish they had an active bar on premises

kids screaming running up and down the hallway banging on doors playing ding dong ditch all night

we arrived there was a pile of soiled laundry next to the elevator

this was evidently some sort of save the planet program so not so much laundry was generated

swimming pool was not open and the dryer in the laundry facility was out of order.

they charge a pet fee and pet deposit, which it not listed on the site

location was supposed to be pet friendly and wasn't

no laundry facilities on property

neighborhood, scared to have kids there, dirty hotel, toilet didn't flush right, afraid to walk bare foot, faucet

i enjoy the breakfast as well as the room service

kids from the cleaning people running around they shouldn t have there s own kinds at work

was no wifi and only one set of towels and tried to get more from housekeeping and they wouldn't give us

laundry machine doesn t have timer display.

the indoor pool was perfect for our kids

also, we couldn t connect to the wifi at all with any devices we were using in the room

was awesome to visit my nephew at college and be so close to him in a hotel with a pool and an very friendly

they say their pet friendly but they never tell you that there's a charge for your pet i called twice before

pool could be a tad hotter.

pool closed a little early.

breakfast was amazing

breakfast was excellent, room was clean and very comfortable

breakfast was very good,a lot of different choices

the free breakfast was really good

s a perfectly nice hotel, but no breakfast, no parking, etc included, and the price would warrant complimentary

room was clean. there is a coin-op laundry room.

kitchen facilities were good. staff was friendly. decent price.

room was roomy with a good kitchen and dining space.

even had a kitchen and a stove

kitchen facilities were great

laundry machines

the internet wifi is a bit spotty

breakfast bar only a sack breakfast because of covid , had to fix air myself , called 3 times to

maybe a heated pool after driving all day to wind down

that i was not told ahead of time that there was a 75.00 pet fee. i found that to be extreme!!!

did not have breakfast at the hotel

kind staff. good breakfast

breakfast was dry- cereal and bagels only

stay, very nice place, great breakfast, very clean, very well kept up

breakfast was dry- cereal and bagels only

parking was close and ample

convenient to our destination. quiet. clean and decent breakfast

i also enjoyed the heated pool and spa, which made it nice to get some exercise and refresh myself,

parking lot was pretty small

the breakfast wasnt that great and there wasnt much of a selection