also good is safe parking

i can see where parking could really be a problem.

parking & lack of ease of getting in/out of property.

we asked for a late check out and we were told there

very homo looking so i hid my children's and told them the motorcycle people are what the slow kids are when

) and the biggest con i saw was the parking lot, there definitely are alot of spaces but because its next to a

the swimming pool was clean

location was good for us, and parking was ok

nice people, clean accommodations and good breakfast!

was never able to connect with wifi

limited parking

the included breakfast could be better.

continental breakfast was some bananas and a yogurt available

large, well lit parking lot, friendly staff, large room, clean room

breakfast was a little meager

he even let me park in staff parking so i didn t have to walk so far in the middle of the night

wasn t crazy about the parking lot

fridge worked and so did wifi

we enjoyed the continental breakfast. cleanliness of the room and free parking

wifi operational, in order, could be little faster

there is guest laundry room, big clean bath tub, fridge, the wifi can be a little tricky concierge is happy to

are clean, stuff are super nice, the location is very convenient (right next to fwy 101), has laundry inside

laundry machines only working with app that didnt accept european credit card.

the laundry room had new machines and cost only $1

close to most anything you might need, food, drug stores, laundry or gas

room was small but adequate, there was onsite laundry, the hotel is within walking distance to several good

laundry hours

ease of check in and check out, and use of other facilities such as laundry

if you're a long stayer and request it, you'll be allowed to use their laundry room

a good laundry and a hot drink machine

location, laundry facilities.

site manager was helpful laundry machines available

staff behaviour , the space of room , the kitchen facilities , the location , the laundry

and they put us in a room across the laundry room where all washers lined up in the hall way across our room,

to have our own kitchenette; adequate storage; coin-laundry on site (cheaper than outside laundromats), friendly

very clean, large size rooms and great to have coin operated laundry onsite

and last but not least i really appreciated the laundry room for guests ud83eudd17 it comes in handy

knowledge about laundry service one of the reception staff told me that they didn't have a laundry service

the rooms were very clean and there was a laundry facility near my room

laundry used the hotel's paid laundry service

they are touching dirty laundry anyways, so it doesn't make sense that i need to change my own sheets while on

brand new. nice decor and great pool. friendly staff and super centrally located fabulous value.

it was quiet, clean and loved the pool.

i wish the bar in the food and beverage area had stayed open past 10:00 pm on friday night.

there is a pet policy, which means pets are welcome. the staff was friendly and considerate .

it exceeded in the very nice new shower, spacious room (sofa and desk) and the on-site gym and laundry

helpful and friendly staff. the breakfast is excellent. the laundry onsite is also great.

nice that they had a little gym and laundry too (didn t use the

they got room service with meals (need extra payment) and free breakfast (no warm food included)

carpet smells bad, location hard to walk to things from. no pool or gym .

laundry room

laundry facilities were clean and had probably 12 washer and dryer sets, great for fresh laundry

we stayed in the 2 bedroom with our 3 kids and had plenty of room

provided dishes and a big enough table for the kids to eat at

the place is perfect for a family and the kids and us slept so well

laundry room

good room, tv, air conditioning, location, laundry

the room is clear. hotel has laundry. good to have it for long trip

absolutely wonderful staff, laundry facilities for guests and great free breakfast selection.

patio furniture at pool was in shambles

easy free parking free hot breakfast pool. gym. laundry

microwave/mini-fridge in every room, laundry facilities, very clean overall

laundry available, good parking

breakfast did not offer no sugar food for meals.

free parking

location was good parking available for free laundry service available- though only one machine

s an app for the laundry which we could not use but there s a laundromat nearby

he was very helpful showing me the laundry services and how to use them

laundry, spa, remote control broken

this is a great little gym that has been completely remodeled

they offer a smaller gym, relatively large rooms and a complimentary breakfast

breakfast was great. staff was nice!

the sign at the bar said, wait a minute, we ll be right back

breakfast could be better, overall was fine.

ev charger would not work on my vw ev. no receptacle by bed for cpap machine

gym was amazing, breakfast was definitely amazing

rooms were very clean. comfortable beds, good breakfast and easy parking.

andy,& anita at the front desk accommodated us upon requesting a early check in

hot breakfast was very good and easy to get to

could not get room service after 3:00, leaky shower

there's a gues laundry, which was super helpful

how to get there, where the elevators were located, what time breakfast was and where, where the laundry room

the laundry room machines have mobile app to operate after downloading and adding 25$ to this app

crew loudly talking in spanish between each other, dirty laundry left on the floor by the rooms by the cleaning

breakfast, is good based on the cdc guidelines, of course having a warm breakfast could have been

convenient 24h gym with free weights, cardio machines and a pulley

location, the hotel had its own restaurant & bar

i also ordered room service on last day,i wanted soft scrambled eggs,which was not communication to the chef

hotel is on the water nice to lay out by the pool got for a walk on a nice day at night sit by the fire pit

$30 parking garage...$50 pet fee.

breakfast was very nice . i liked having a 24 hr. laundry room!

friendly staff, laundry facility

even have laundry w/plenty of equipment

nice to have laundry facilities on site

the regular wifi isn't dependable if you plan to work from the room

i was disappointed about the laundry - it was available only for american app store holders

could not use the laundry

liked free breakfast ie waffle, yogurt, bagel, juice; liked heated pool, full refrigerator.

from the indoor pool, hangout/patio area with the bonfire pit

spacious room, pelaton in gym and free breakfast

the vending area was nice and there were laundry facilities onsite.

the room was clean. it was close to the laundry machine and the parking lot.

fairly sound-proof rooms, nice and warm, window opened, and laundry easily accessible

laundry

also needed coins and or dollar bills to get coins in order to wash laundry

the great laundry room was

i also didn't like that i wasn't told clear information on where the guest laundry was located

laundry room, tv

i liked they had a laundry facility on site

free parking, room service every two or three days

clean and quiet place with excelent breakfasts, helpful staff, big pool, gym and laundry, coffee and tea 24/7

no kitchen, no laundry facility

like a readily-available coffee machine, ice water and chocolate bowl in the lobby, and free laundry take it

felt home away from home, tea and coffee were available all the time, laundry was free and breakfast was wonderful

nice, update rooms. quiet. plenty of parking.

very close to restaurants, groceries, banks, and laundry mat

they have the parking ground that you can use

the parking area is a little steaper.

parking was nice plenty of room site was really clean

thing that was a little inconvenient was the traffice on el camino at 8:00 am to get out of the parking lot but

perfect for a long stay clean and spacious rooms with full kitchen, laundry room onsite, gym, a trail for

they even had a laundry room on site

the laundry room, gym were all well kept, clean and easy to use with nothing

laundry machines required quarters, and i never carry change

were renovating and failed to mention no laundry facilities

location for our company holiday party. the bar was nice as well

first access wifi, then log into hotel to find menu, then call dining room to order and it was obvious person

wifi connection was poor

they said the bar was not opening until 5 pm so we had to go to left bank for drinks & appetizers

the bar service was slow

loved all the extra amenities such as free guest laundry rooms, breakfast buffet, kitchens in the rooms, fruit

reception, surprise evening event with free drink and tasty soup, clean and spacious room, free laundry, very

laundry and free detergent and sheets, the friendly staff, the location, the cleanliness, the

parking available (although need to pay if staying overnight), excellent kitchen facilities, laundry facilities

breakfast was a little bit boring . i stayed more than 7days and menu didin't changed.

location. easy access to my room. plenty of parking.

staff was friendly. breakfast was solid. coffee was very good (philz beans).

wifi was also good

i really appreciated the free parking being rights at the hotel

cozy, friendly, off street parking, and a liquor license! what more could you ask for?

not able to order anything from the bar or restaurant until 4 pm, while by the pool

beautiful pool. fun bar. nice gym

the pool area is beautiful with immaculate vibes

take note that we were very proper just swimming and having fun with our kids and he was so prejudice

beautiful garden with a lot of seating and pool

they ve thought of everything, from robes, to a laundry basket, coffee maker in the room, make up mirror,

the friendly staff the location wrt stanford the outdoor patio/pool/fireplaces eating options

no restaurants open- no room service. in am, only coffee and muffin available. not even tea.

spa and room service are professional and efficient

the friendly staff the location wrt stanford the outdoor patio/pool/fireplaces eating options

needed to do laundry since we had been there for a couple days due to a family member at stanford and the

breakfast was sparse and no laundry

why doesn’t the kitchen have a back up coffee maker

better room service wifi didn't connect well

the wifi had issues after 24 hours of my stay, and i was not able to get any wifi since then tried to

not e4ven a laundry bag

it would be useful if there was a guest laundry

doesn t have guest laundry

nice gym, friendly staff

great breakfast variety and hot. good customer service.

service, food, central location, gym

great location, good restaurant, pretty setting in the foothills. pool is very nice to swim in.

amazing overall service. pool is divine.

expensive room service... bagel, coffee, oj > $30.

great gym. beautiful property. lux room amenities.

housekeeping also took the bar soap from the room after the first day and did not replace it

the hotels fault but there was a noisy bar next door just below our room (315)

nice bed, clean, nice staff, nice grab and go breakfast foods.

wifi was junk

location, very friendly staff, convenient meal/breakfast

good room service breakfast the next morning

class of hotel should have a breakfast option aside from room service

didn t use the free wifi have my own mifi

breakfast option in house other than room service would have been nice, but honestly there were a lot of options

the gym could be better facilitated

one head-up is that in the manual it says that there is a laundry room, but in fact there is none anymore

the wifi was great and the amenities were great

this was a visit to play golf with friends and i can emphatically say that this is one of the nicest hotel

good location and good wifi

location, excellent restaurant in the hotel, gym equipment is new and includes peloton bikes, super clean

bar is being re-done as a mid-high end restaurant just at the moment

would appreciate it if there was complimentary coffee earlier on, if breakfast was open earlier and if the

restaurant excellent breakfast is really good calked beforehand for a recommendation for salon -didn t hear

rooms are the best, balcony lovely touch and awesome gym

guest laundry is too small

they also have a laundry room for guest which locates on 1st floor and the washing machine/ dryer cost around

laundry inside the gym choose 2nd floor to be near laundromat near the venue excellent and helpful

laundry facilities closed at 9 and only one washer and dryer.

need to remind the front desk to deliver laundry

kids loved the pool and hot tub

location was good, we did not use the pool, i'm a member of spa and i didn't pay for the

as we checked-in late (after 11pm) with 3 kids age 12 and under, esp after 6 hours flight, remind above requests

didn't appreciate getting a call for picking up utensils for my room service with barely only done half the way

the pool looked very inviting however we forgot swim wear

husband was an outpatient at stanford med center and spent his days in the room, unfortunately pool construction

i could order breakfast anytime

the breakfasts are great, and the 24 hour open kitchen is a great amenity

food, small details like yoga mats in the room, voss water everywhere, cabanas, eating by the pool, all inclusive

we had a hard time getting through to the concierge by phone to place room service orders

very clean and spacious. central location. good breakfast. nice laundry room.

24 hour self service laundry using the app was perfect for a long time stay

the breakfasts were very good

spacious room with a fully equiped kitchen, the nice bathroom, the complimentary breakfast, the pool and the

location near san mateo; very roomy suite with a full kitchen, comfortable bed, living room with good tv and

clean, ample parking, large room, laundry available, accessible bathroom

self service laundry machines no hot water for hot washing and dryin too expensive; guest are loud; hotel does

also there were no laundry soap dispensers in the laundry room so unless you bring your own you can't do laundry

i appreciate having a laundry facility

laundry facilities are good

there are laundry services available on the second floor and also a dry cleaning service available

nice people run it free parking, wifi, and 24 hour coffee coin operated laundry room nice lobby and courtyard

we were here for volleyball so kids leaving to be at courts by 7

hard to relax in the spa or pool with kids running around

apparently teams of young teens were staying at the hotel and both the kids and chaperones were very disrespectful

and free laundry

the 24 hour help # she gave me a code for a concierge closet which turned out to be a laundry room with

the dryer didn t dry so well in the laundry room!

not good value for money for a company that has only virtual staff - laundry uses coins and doesn't have detergent

laundry needs a boat load of quarters, which means it's as good as having no guest laundry

also, a guest laundry, exercise room and a breakfast area with a free breakfast

good laundry facilities, good kitchenette

the kitchen is great

parking, super clean, ample rooms

the gym could be better

laundry facilities, swimming pool, service center, close to a big shopping

laundry, which is still only $1 per wash

friendly staff, clean rooms and pool

parking and wifi included

had questions in the gym and there was no one around to ask

turn the screen on, maybe you can, but there wasn't much info in the room, like no book with pool hours, wi-fi

the pool is so small it's hard to get chairs.

then when i went to the coffee bar they were extremely

decent restaurant, room service & coffee shop

pool area was a bit underwhelming but the customer service on deck more than made up for any

our room was also next to the laundry: whenever it ran, the entire room vibrated and droned

guest laundry was out of service. washer and dryer both broken

the pool area was easy to access and fun to use

wifi did not have a valid certificate and therefore the browsers would not work, had to use my

also, free parking

wifi didn't work in the

excellent wifi and tv selection with plenty of parking and a friendly staff

traveling with kids its nice to stay

breakfast for jokes, only milk and expired cereals so rude staff poor quality of the room bad wifi did not have

your id and credit card, then the kiosk spits out a key card and a receipt with the hotel s wifi info

helped when traveling with kids to get going to do sight seeing n

very convenient the laundry for the guests

the property also has a laundry room and a deli shop, which was very convenient

laundry wasn t done despite handing it st reception prior to the cut-off time - no communication

breakfast was included, and although i didn t get to use them, there were a pool, gym, and laundry facilities

presence of a coin laundry part of the hotel

location for what i needed, room was well designed and laundry was very inexpensive

parking was tricky

free parking

the tv & wifi& ac & heater worked very well

the parking lot is small under the building due to the pole

there was a shuttle, laundry and a hot tub for sore muscles

laundry facility broken elevator broken

elevator not working/laundry facilities not working had to ask for towels in gym!!!!

rooms, super comfy beds, plenty of parking, laundry facilities as well as a fridge and kettle

better maintenance of laundry facilities

was some sort of disturbance with another guest which woke me up at 1am, as did the laundry truck every morning

was below par, same for room service, price was higher then top hotels in top locations, we were misleaded by

very nice public spaces with fire pit outside, fireplace inside, wine service (for a fee)

wonderful bar right at the front desk

upgrade. free good breakfast. great room. great staff.

room was noisy during the day bc it was right next to the laundry where all the staff was just hanging out

was given room next to motel in-house laundry, which made noise all night.

it would be even better if they had coin laundry service.

no gym or laundry on premises

no laundry machines

the facility does not have a laundry service

the laundry machines were not working

there were many amenities included with the rate, including access to laundry facilities, a fitness center,

noise level in the am, was near laundry area.

location, location, location. oh, and free laundry facilities.

laundry room downstairs and a small gym

security by the laundry's room

more than half a dozen times with these super loud carts that they use to bring sheets to the laundry

location great experience with the laundry room

front desk offered to do our laundry if given to them in the morning, very kind but inconvenient

easy to find, clean, friendly staff. kids had a blast in the pool!

did not have internet on my room (the wifi has no reception to my room 369)

the room was clean and quiet. hot tub and workout gym.

i want to relax and take my kids to swimming pool and start inside

beds, nice tv, microwave, gym facility and the best of all the food in hotel restaurant

the laundry is not working!!!!

it features a coin-op laundry for guests

clean rooms, very silent, nice property. staff is very nice. well maintained laundry.

are super comfy, ice machine and laundry on site, fridge and microwave in room

stated laundry available but washing machines were out of order throughout our 5 nites stay

complementary laundry, complementary wine

the laundry room could be upgraded

i didn t like was that we were placed in room 110 that room is located right next door to the laundry room so

this was a core reason why i chose palo alto inn, so i could do laundry onsite

no laundry service but there s one near 7/11

free wi-fi, free electrical vehicle charging, helpful staff excellent front desk people free laundry

there is even a laundry room in one of the buildings you can use

laundry room located building 300

laundry room

laundry facility, location, the grounds are nice, well layed out and give a nice sense of privacy

cannot access laundry facilities, hotel staff have to do this on behalf, dated aesthetic

laundry facility

no laundry

the front desk personnel were extremely gracious and accommodating, as were the bar personnel.

navigating the stroller and two small kids up and down stairs every time we wanted to come and go from the room

were placed next to the laundry room and ice machine and heard the the other residents getting ice at diferent

dirty laundry room, sketchy vibe at night & people

a broken dryer in the laundry room there is no sign says is not working so i put my money in then i realized is

theres a laundry room on site

very courteous and patient attendant. low cost laundry.

i was thrilled there were laundry facilities - also clean and well-maintained

the laundry room was appreciated and good value

pool was awesome even though it wasn t heated our kids had fun

is a kitchen table/work desk in the kitchen area but if using it as a workspace, an an adjustable chair

breakfast and reception clean and neat facility great staff

for once in california the swimming pool is a real pool in the courtyard (instead of a water tank in the parking

the long bar, restaurant, gym and food

great staff and facilities. pool area nice and newly equipped gym.

no jacuzzi in pool area

had a lovely time in the pool

laundry cost to high

nice, clean. good breakfast.

staff so friendly, lovely peaceful garden/pool area yet so centrally placed

breakfast was great. there were a lot of choices.

the room arrangement and kitchen.

design of the hotel and the gym are perfect

fun, well-appointed hotel with comfortable beds and fast wifi!

cold swimming pool

they made me sit at the bar at 8:30 because their tables would become dirty

quality, useless hand held fabric steamer - no bathrobes - the ice machine did not work - tiny pool - more like

the bar was beautiful and the bartender was a pro

didn t eat breakfast there but we went to the bar and the barman was friendly and professional even if he

had a drink at the bar and service and drink was wonderful

amenities such as gym 24/7 and spacious room

bar area was very inviting

basic necessities which you would normally expect, toothbrush, toothpaste, shampoo, conditioners, laundry bags

no self serve laundry facilities

is no coin operated laundry ( i think there isn't one)

only upon request, no laundry during weekend days, ac ground standing unit, parking with charges, closest services

should consider having laundry

i didn't see a place for breakfast

gym and pool is open for limited capacity which is understandable

swimming pool is small

and it was too much to move to a new hotel with two small kids at that point

stay many time to over week end. we love it, simple, clean, high quality tv and wifi.

laundry facilities if needed

nice to have laundry available but it was almost $5 per wash and dry

love the waterfront the breakfast was amazing. the kids loved it.

free buffet breakfast, the best! excellent room service

a recovering alcoholic i was saddened that the happy hour bar wouldn't provide non-alcoholic drinks at all

staff gave me a late check out that i requested at check in, which they did not have to do, but it was appreciated

the pet policy is not very self explanatory

airport shuttle service that runs every 30 minutes was very convenient

close to airport, 24hr shuttle service, clean and friendly staff

room was very nice, bar area was nice,

there is no self service laundry machine and dryers.

no laundry service available! always reason for not providing service!air

and the hotel again is 'pet friendly' which is a plus

it has a nice gym as well

even the paper note was full of previous guests notes and various odd drawings seemingly of kids

in the same area is a washer and dryer for laundry needs

gym was great , laundry facilities were good

the attention to detail. laundry, tea and coffee station, nice size room. nice staff.

quiet room with a great breakfast and laundry room.

aircon is not functioning properly room is really hot. self-laundry facility not functioning.

clearly used to helping their customers who are managing all different times and helped with late check out,

pet fee is $100 for your stay which can be high if you have just one pet or are not staying for

convenient to airport, and great shuttle schedule

this hotel to anyone looking for comfy beds/pillows, cleanliness, and great hospitality, and free wifi

were nice and clean and it was no problem requesting a late check out

hotel does not offer parking, and all of the lots nearby are either business-owned or time-limited (2-3 hours

this trip the wifi wasn t working well.

excellent food.ok with special requests. room with fireplace and writing table. very nice!

hotel does not have parking on sister so it was a bit confusing when we arrived

small, boutique hotel, amazing location, outstanding service with a made to order breakfast

suite, fire place, big windows, easy parking, sitting room, patio, quiet environment, comfortable bed, easy walk

good location large room comfy bed complimentary coffee & cookies! lots of parking

gazebo/spa experience was exceptional

lots of street parking

it was quaint and near hmb center. i liked having a fireplace, and the afternoons on cookies.

it's a 10 minute walk from the venue and there is a great bar just across the street

restaurant bar was great. fantastic food.

how can you not offer even room service to hotel guests

and the bar was top notch

rooms very clean, pool, sauna, steam, hot tub all were perfect

was woken up by the sound from the laundry cart

laundry sub par

could use some additional offerings, laundry room was way in the back of the community, and like all sf hotels

very quite and private! clean guest laundry great location

all fantastic - always available ice, infused water, and coffee - did not use it but they have a laundry room

and comfortable with a view of the bay, lots of natural lighting and good lighting inside room, laundry facility

great breakfast, laundry facilities, parking, the amazing views

hotel had just about everything you would need including laundry room and gym but maybe a swimming pool

fragrance of room fresheners was too strong in the room; laundry area had 2 washers and dryers, but only 1 set

laundry facilities. one dryer was out of order.

staff was friendly. guest laundry was a plus! nice breakfast.

loved having the laundry there

exceptionally clean large updated rooms excellent laundry room friendly and helpful staff amazing value for the

and the laundry room was a wonderful bonus

the guest laundry was excellent and the fitness room impressive