fireplace perfect after a wet and windy beach walk, and i love the decor and charm

the breakfast was great

since parking near the inn is so easy to find, walking downtown was simply a matter of leaving my room

easy parking

breakfast was good. easy walk from the inn.

and the laundry room was a wonderful bonus

gym, laundry, breakfast

the guest laundry was excellent and the fitness room impressive

exceptionally clean large updated rooms excellent laundry room friendly and helpful staff amazing value for the

clean, very comfortable with friendly, competent staff and an outstanding gym and laundry facilities

the biggest shock was that the hotel lost my laundry

a little disappointed with the location of the pool and how it's in a covered area with no real views

prices in the golf club are great and we are all welcome there

also would wish particularly during covid that the room service was better and more extensive plus that there

we did not use the pool, and tennis courts, but there were

available wifi

ice was baggies of ice kept in the ice cream freezer in the lobby, and the pieces were huge, like golf ball and

i didn't have wifi but then again i didn't ask if it was available..

rooms with balcony - nice breakfast and the possibility to have late check out

had to ask about wifi, second bathrobe

checkout, heated pool and hot tub overlooking ocean, easy walking access to beaches and restaurants

did not like to use the outdoor pool and jacuzzi because of the wind and cold weather

the kitchenette and wood burning fireplace made it extra cozy

door to sam s chowder house and we could walk to it for dinner as that place is always busy and parking is

pool/spa was great

one a small note, there isn't laundry service which is a bit inconvenient

view, the hotel and service staff, the staging of the large room with fireplace, the convenient excellent

our kids loved the gas fireplace

the bar and grill was open in the restaurant a plus

the drinks at the bar lol

fireplace in the room didn t work

they may of had kids so with me having kids, but not with me at the time, i completely understand

entering and first glances- there was a used bar of soap left on the window sill in the shower

non working fireplace. very little hot water. no bath.

parking and the construction going on at the gas station. that was really the bummer!!

not good value for money for a company that has only virtual staff - laundry uses coins and doesn't have detergent

laundry needs a boat load of quarters, which means it's as good as having no guest laundry

and free laundry

the 24 hour help # she gave me a code for a concierge closet which turned out to be a laundry room with

the dryer didn t dry so well in the laundry room!

very close to restaurants, groceries, banks, and laundry mat

i liked the available parking, large room, comfy bed, clean, quiet and safe area.

vehicle parked and blocking view of oncoming traffic as attempting to leave parking

parking lot slopes dramatically so when someone opens their car door next to you, it can swing open

the parking area is a little steaper.

no laundry service available! always reason for not providing service!air

there is no self service laundry machine and dryers.

room service prices were a trifle high. wifi service was a little sporatic.

plus there is a restaurant in the hotel and 24 hour room service

had an early checkin available and had everything on-site that i needed: gym, restaurant, comfortable bed, etc

quiet room with a great breakfast and laundry room.

very nice laundry facility and fitness room

operated laundry issues

one guest to use laundry facility all day, had to hunt people down towels, no one answered front desk phone and

gym was great , laundry facilities were good

laundry inside the hotel helps us during our stay

good laundry

were on our honeymoon and thought that the amenities advertised such as a pool and hot tub would be there and

you can also print your boarding pass, and there is a gym

breakfast was the low point, as it was just a sparse offering of selection.

time there were a couple of conferences with lots of kids who were over zealous at times

free internet, room service available anytime

the gym, room, room service, valet and staff was excellent. very friendly .

pool is good, clean and when we stayed we had it to ourselves (it's shallow)

proximity to the airport. accommodated an early check in. friendly staff

wifi was very unstable.

the bed was comfortable to sleep and breakfast was great and service was friendly

andy,& anita at the front desk accommodated us upon requesting a early check in

rooms were very clean. comfortable beds, good breakfast and easy parking.

everything about it was amazing. breakfast was sooooo good also.

the location was so helpful to the airport, the facilities were excellent - loved the guest laundry

and maintenance team, extreme cleanliness in rooms and overall facilities (from gym, pool, laundry)

the room service and maintenance team, extreme cleanliness in rooms and overall facilities (from gym, pool,

we loved the pool

staff, love the rooms, poolud83dudc4dud83cudffb, gym ud83dudc4dud83cudffb, great breakfast

ev charger would not work on my vw ev. no receptacle by bed for cpap machine

great breakfast buffet

they offer a smaller gym, relatively large rooms and a complimentary breakfast

breakfast could be better, overall was fine.

the breakfast was extensive and wholesome

hotel has an airport shuttle which picked us up at the airport and took us back to the airport the next day

close to airport, 24hr shuttle service, clean and friendly staff

hotel staff from reception to bar were courteous, would highly recommend

shuttle service to airport, great bar and restaurant staff, especially michael and jesus

room service charges were over the moon and food quality was poor

easy free parking free hot breakfast pool. gym. laundry

laundry available, good parking

microwave/mini-fridge in every room, laundry facilities, very clean overall

breakfast was fair but considering the price for a one night stay, overall it was a great value

hotel has a lot of advantages: +free parking + polite receptionist (adult man, don't know about others) + the

doesn t have guest laundry

not e4ven a laundry bag

it would be useful if there was a guest laundry

nice gym, friendly staff

advertise gym, but have 5 pieces of equipment and only one works, everything else is broken

fragrance of room fresheners was too strong in the room; laundry area had 2 washers and dryers, but only 1 set

laundry facilities. one dryer was out of order.

great breakfast, laundry facilities, parking, the amazing views

staff very pleasant & helpful great breakfast will store bags able to do laundry

breakfast was included and laundry facilities were available onsite

nice to have laundry available but it was almost $5 per wash and dry

laundry facilities if needed

from the easy and friendly check-in clerk to the happy hour bartender, the friendly & excellent room service

loved the heated indoor pool and their lobby is real nice and spacious with the vintage vibe

the room was very quiet and comfortable. the breakfast was great.

to airport shuttle service clean nice front lobby all amenities laundry pool fitness room walk to stores and

in quarters to do one load of laundry (6th floor) but if you want to buy detergent it is for purchase in the

friendly and helpful staffs, gym on site free wifi food onsite / snacks

the room was clean, very nice bathroom, sufficient lighting and free wifi access

this hotel the lobby was welcoming, with a pool table, fire place with a bar off to the side

they had laundry on site, breakfast in the morning and were only a couple miles from the airport

room was next to the busy laundry room

flexible management as we first had a room next to the hotel's laundry

room next to laundry room can prevent you from sleeping at night; try to avoid

our 3 kids barely fit on the queen

location for what i needed, room was well designed and laundry was very inexpensive

parking was tricky

free parking

parking is too small

the parking lot is small under the building due to the pole

free laundry. adequate size rooms

site was very spread out which was a bit of a nuisance when we used the laundry

pool, laundry facilities, location

unfortunately the laundry facilities were in-op . may not matter to most people.

location wonderful staff superb breakfast buffet large rooms all amenities provided laundry fitness breakfast

only upon request, no laundry during weekend days, ac ground standing unit, parking with charges, closest services

should consider having laundry

is no coin operated laundry ( i think there isn't one)

basic necessities which you would normally expect, toothbrush, toothpaste, shampoo, conditioners, laundry bags

no self serve laundry facilities

guest services - laundry - business center are excellent !!

there was a shuttle, laundry and a hot tub for sore muscles

laundry facility broken elevator broken

better maintenance of laundry facilities

rooms, super comfy beds, plenty of parking, laundry facilities as well as a fridge and kettle

nothing. despite advertising bars restaurant and pool etc there was not even a laundry

i needed laundry room, got that done

no pool no laundry service

the fridge didn't have a freezer, laundry was only located on 1 floor which was the 4th floor

rooms great view on the bay nice restaurant area with a lively atmosphere hotel also has a guest laundry

it was very convenient to have an in-house laundry available for our use

i use the laundry room, i think the laundry is a little bit expensive.

also, there was a kitchen sink and faucet, which came in handy

very close to the airport. the shuttle bus is very convenient. big rooms and good breakfast.

the wifi was hit or miss kept kicking my mobile phone off the system

noise level in the am, was near laundry area.

the laundry machines were not working

i was surprised to find out the laundry facility was

we also used the hotel laundry machines which are clean with change available at reception to use the machines

the facility does not have a laundry service

electric vehicle charging. laundry on premises. no touch door keys.

kind of staff and they have somewhere you can do your laundry

clean, including bedrooms, dinning area, parking lot and laundry room

free parking, breakfast included, laundry room available, secure

because of the coronavirus, they had to shut down the gym and laundry rooms

great to have a laundry, and at a good cost

excellent and helpful reception staff. swimming pool. laundry facilities.

i also liked that they had laundry services although i didn't have the chance to

desk staff was friendly, big rooms, comfy beds, good breakfast choices, ample parking, laundry services and pool

laundry facilities

i also found out that this hotel is a pet friendly hotel

kids loved the pool. i loved the price and proximity to airport.

easy shuttle from airport, nice room, excellent fitness center and pool.

the beds were very comfortable. we loved the pool and hot tub.

the accommodations and services were impeccable a great location so close to the airport and the shuttle was

had a laundry facilities and staff is friendly

fairly sound-proof rooms, nice and warm, window opened, and laundry easily accessible

the room was clean. it was close to the laundry machine and the parking lot.

i had to ask for clean sheets and bed protectors and make the bed and put the sheets into the laundry bin at

also needed coins and or dollar bills to get coins in order to wash laundry

i was disappointed about the laundry - it was available only for american app store holders

could not use the laundry

free parking and breakfast

cleanliness, modern, breakfast

liked being able to get a two room suite with a kitchen

nice to have laundry facilities on site

breakfast was very nice . i liked having a 24 hr. laundry room!

even have laundry w/plenty of equipment

friendly staff, laundry facility

breakfast is too simple

i liked they had a laundry facility on site

the great laundry room was

laundry room, tv

i also didn't like that i wasn't told clear information on where the guest laundry was located

parking is bad, always overfilled after 10pm, sometimes can't even park on property.

laundry was upto 9.00pm and opens only at 6am

the laundry facilities also had a line and perhaps they could consider more than one set of machines

laundry facilities were useful

the convenience of the laundry room was a bonus

location. breakfast. clean comfortable beds. quiet room.

to use a washer you need to purchase laundry detergent which is hugely overpriced if you buy it from their

laundry machines required quarters, and i never carry change

also, the laundry facility washing machine was horrible

the laundry room, gym were all well kept, clean and easy to use with nothing

they even had a laundry room on site

crew loudly talking in spanish between each other, dirty laundry left on the floor by the rooms by the cleaning

how to get there, where the elevators were located, what time breakfast was and where, where the laundry room

there's a gues laundry, which was super helpful

the laundry room machines have mobile app to operate after downloading and adding 25$ to this app

would have like to have more time in the pool .

would be great if you had a laundry facility and a continental breakfast within the hotel premises

i had called for laundry bags and they never brought them to me

restaurant, sweets shop and button boutique shop wonderful, nick's has great music in the bar and all shops and

wifi drops constantly, not great for streaming or work

the ambiance, the onsite restaurant is really good, it s clean and comfortable and has a nice pool area with

did not have breakfast

had the a la carte breakfast, although a bit on the pricey side, but considering the hotel star rating it is

room service was basic and more like bought in order than kitchen food.

convenience, very clean and comfortable hotel, reasonable room service prices and quality

while there was a minor mixup between the kitchen and the wait staff over our order that delayed delivery a

laundry facilities were clean and had probably 12 washer and dryer sets, great for fresh laundry

laundry room

the pool was very nice. the room was clean and the showers were great.

we stayed in the 2 bedroom with our 3 kids and had plenty of room

kindness by staff clean nice breakfast

points - size of room - comfortable bed - view over the lagoon - quiet area - pool & gym - good restaurants

convenient 24h gym with free weights, cardio machines and a pulley

comfortable rooms and great amenities (swimming pool, bar, restaurant, espresso bar with seating or grab'n' go

pool is definitely heated and beautiful

comfy beds and bedding, being pet friendly is a plus

24 hour self service laundry using the app was perfect for a long time stay

very clean and spacious. central location. good breakfast. nice laundry room.

the kitchen set up

the restaurants are very good as well, we were happy with the in room dinning and the breakfast buffets

the breakfasts were very good

absolutely wonderful staff, laundry facilities for guests and great free breakfast selection.

good room, tv, air conditioning, location, laundry

the room is clear. hotel has laundry. good to have it for long trip

laundry room

the pool wasn't heated and was dirty. the room and bed were just ok.

was in a quiet park of san jose by the drive in

wasn t crazy about the parking lot

spotty wifi. the signal was not strong at all.

he even let me park in staff parking so i didn t have to walk so far in the middle of the night

small space for parking

though i did not utilize them, knowing that there are laundry rooms is a big bonus

laundry facilities are good

clean, ample parking, large room, laundry available, accessible bathroom

self service laundry machines no hot water for hot washing and dryin too expensive; guest are loud; hotel does

i appreciate having a laundry facility

newly refurbished. linens decor very nice. breakfast very good. staff helpful, pleasant.

the parking with the restaurant next door was dfficult

- good breakfast, clean room, nice pool, great frontdesk

clean, upscale room, right off pool.

convenient, very good breakfast, reasonable price

our room was also next to the laundry: whenever it ran, the entire room vibrated and droned

guest laundry was out of service. washer and dryer both broken

they are very friendly with kids

rooms, nice outdoor pool (but a little small), friendly and helpful staff, great location close to the airport

was a little noisy at times with kids running up and down the hallway

parking can fill up fast

i can see where parking could really be a problem.

we asked for a late check out and we were told there

wifi problem

also good is safe parking

they did not have working laundry services as advertised

laundry would be useful

good bathroom, laundry on site

i would like to mention ken in particular who helped us to get our laundry done

very very cute, laundry service machines

also, a guest laundry, exercise room and a breakfast area with a free breakfast

good laundry facilities, good kitchenette

no pool so not suitable fr kids or families. more of an adult/businessmen hotel.

great breakfast

very good breakfast

and they put us in a room across the laundry room where all washers lined up in the hall way across our room,

no ice machine. no coin laundry. no clean linen for the sofa bed. 0 9

clean, had laundry room

to have our own kitchenette; adequate storage; coin-laundry on site (cheaper than outside laundromats), friendly

location, laundry facilities.

laundry facilities, swimming pool, service center, close to a big shopping

laundry, which is still only $1 per wash

travelled with kids, but only got 1 breakfast coupon, while front desk said kids eat for free, restaurant staff

free parking. club in hotel.

location close to office, walking distance to nearby food places, or nice restaurant and bar inside to grab a

nice people run it free parking, wifi, and 24 hour coffee coin operated laundry room nice lobby and courtyard

there are laundry services available on the second floor and also a dry cleaning service available

kids were looking forward for a free breakfast (as it mentioned on the website) but find out in the

hard to relax in the spa or pool with kids running around

kids were looking forward for a free breakfast (as it mentioned on the website) but find out in the

close to most anything you might need, food, drug stores, laundry or gas

it have everything, pool, laundry, snack machine, ice machine and wifi

there is guest laundry room, big clean bath tub, fridge, the wifi can be a little tricky concierge is happy to

are clean, stuff are super nice, the location is very convenient (right next to fwy 101), has laundry inside

laundry was expensive

i don't eat breakfast so i can't say anything about it - but what i loved was this: the cleanliness sparkled,

breakfast was simple: yoplait yogurt, white bread for toast, jam and butter, keurig coffee (medium

too plain breakfast

tv and wifi never worked

but what i liked most was that a lot of facilities were provided without extra cost; wifi was available 24x7

coin laundry and comfortable clean rooms are pluses

room was spacious, the beds were comfortable, the wifi was easy to connect to, my view was perfect as it was

like do you have wifi

very close to the airport and the hotel provides free shuttles every 30 minutes

room service and no pricing on the menu

ease of check in and check out, and use of other facilities such as laundry

a good laundry and a hot drink machine

laundry hours

room was small but adequate, there was onsite laundry, the hotel is within walking distance to several good

if you're a long stayer and request it, you'll be allowed to use their laundry room

the rooms were very clean and there was a laundry facility near my room

and last but not least i really appreciated the laundry room for guests ud83eudd17 it comes in handy

knowledge about laundry service one of the reception staff told me that they didn't have a laundry service

laundry used the hotel's paid laundry service

lied to my face, after refusing to pick up the phone the second time i called the desk when the laundry room

they are touching dirty laundry anyways, so it doesn't make sense that i need to change my own sheets while on

coffee bar that's open in the morning was very expensive

there shouldn t be levels of wifi such bs.

i had a great night sleep and the pool was amazing

it was quiet, clean and loved the pool.

requested 2 additional towels, they only gave me one stating that it was too early to do laundry

laundry facility expensive and in parking garage

laundry is located outdoors in back of building; and i think i saw the ice machine next to the

pswd i asked about nearby restaurants - he responded google it you had to go outside for ice or laundry and yes

check in and parking was very quick and easy

plenty of room, brillant laundry service, staff exceptional from the moment we arrived especially ray

free laundry room, breakfast and lovely pool area

doing laundry for free and having good breakfast.

breakfast was included. laundry service available. pool area

some improvement shown short term, laundry facility lacks equipment that does service well, a drop leaf folding

helpful and friendly staff. the breakfast is excellent. the laundry onsite is also great.

nice that they had a little gym and laundry too (didn t use the

it exceeded in the very nice new shower, spacious room (sofa and desk) and the on-site gym and laundry

poor wifi

location n on el camino royal, poor wifi

ice machine was broken, no laundry , no pool or spa

i appreciated light-blocking curtains, strong wifi, plenty of bedside outlets, complete quiet at night, and

wifi was disconnected continuously

the staff was super friendly the location is great and the breakfast is wonderful

gym was not fully functional

had a guest laundry

the laundry room was much appreciated

guests can also enjoy various amenities, including an on-site gym, a laundry room, a hot tub, and a pool

they put me in a quiet room right by the guest laundry area as requested

guests can also enjoy various amenities, including an on-site gym, a laundry room, a hot tub, and a pool

clean has laundry, also the jacuzzi was amazing

use of laundry facilities and the spa/hot tub were well needed and much appreciated

one night stay before a flight and the la check in, breakfast and free shuttle made it very convenient

the hot tub is really nice and gym is sma but has all the right equipment

the breakfast was good.

he was very helpful showing me the laundry services and how to use them

laundry, spa, remote control broken

s an app for the laundry which we could not use but there s a laundromat nearby

location was good parking available for free laundry service available- though only one machine

no breakfast

laundry facilities on site

one laundry room on site

no frills room, but reliable airport shuttle, guest laundry, and pool. helpful staff as well :)

they had a facility to do laundry, i needed that.

t like, the only thing i can think of is once the front office didn t have quarters for the laundry

expensive room service... bagel, coffee, oj > $30.

great gym. beautiful property. lux room amenities.

service, food, central location, gym

great location, good restaurant, pretty setting in the foothills. pool is very nice to swim in.

amazing overall service. pool is divine.